Phone won't charge, I've tried everything that I could possibly think of.

Okay, currently I'm losing it because my dead phone won't charge. I've been nice to it, it's 3 months old and has lived in an otterbox case for it's whole life. Yesterday I tried to plug it in when it told me I had 15% battery left, it charged to about 30% and then the charger just stopped working. I tried multiple charges from multiple outlets and from my computer and taking the battery out. Nothing is working. Do you have any suggestions?
Thanks in advance.

If you have tried multiple chargers and multiple outlets it sadly leaves only 1 likely conclusion.  It is most likely either damaged or defective.  The only steps left to take would be to determine whether the issue is with the battery or the phone itself.  I strongly reccomend calling in to tech support to help you determine the issue and help you resolve it.

Similar Messages

  • TS2634 My phone won't charge and I have brought a new charger it will only charge when it is off.

    My phone won't charge and I have brought a new charger it only works when it is off HELP ME!!!

    Clean the dock connector.
    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Has any of this been tried?

  • HT201412 phone won't charge

    I have gone through 3 chargers now the phone won't charge unless I put a rubber band to hold the wire in. And lay it still

    That sounds to me like you have some debris stuck in your charging port on your iPhone.  I know that happened to my wife's iPhone a while back and using a clean dry toothpick to get teh debris out solved her problem.

  • After updating my iphone 4 to iOS 7 my phone won't charge

    after updating my iphone 4 to iOS 7 my phone won't charge what do I do? They need to fix this like now.

    I have exact same issue. And it is annoying - VERY!!

  • My I phone won't charge, what might be wrong??

    Phone won't charge, what could be wrong, is less than a year old!

    If the iPhone won't charge when connected to the power adaptor or when connected to your computer, the cable may be bad.

  • HT4061 My phone won't charge with any battery what could be the problem?

    My phone won't charge with any charger what could the problem be?

    Dock connector. Try to clean out lint and dirt from the dock connector with a toothpick or paperclip and make sure there aren't any sprongs missing or damaged. Try another charger and/or a different outlet. Change the battery

  • HT4623 My phone won't charge

    My phone won't charge through I tunes or charger

    What store did you get it from?  All we can tell you is Apple will NOT touch that phone. It is no longer eligible for in or out of warranty service from Apple or any Apple authorized service provider.
    Apple does not sell iPhone parts. if you had someone replace the screen, they had to use one that was either:
    Counterfeit
    Stolen
    Salvaged from a damaged or non-functioning iPhone.
    There are NO legitimate sources for iPhone parts.

  • HT1476 i plug in my phone to the  charger and i tried with two different cables, and it seems like it is not making connection to the clable?

    i plug in my phone to the  charger and i tried with two different cables, and it seems like it is not making connection to the clable. but it is not charging. what are some possible ways o fix that?

    When you plug in your charger and attach it to the MBP, initially the light will turn green.  If the MBP needs charging, a few seconds later the light will turn amber.  That is normal.  If your symptoms are different, then they may or may not be a problem.
    Ciao.

  • HT4061 battery charge keeps dropping from 100% to 1& in secs,and now phone won't charge or come back on

    battery goes from 100% charge to 1% charge within secs,now phone won't charge properly or come on or sync with computer

    Have you done the following 4Rs basic troubleshooting steps?
    Restart:
    1. Press and hold the Sleep/Wake button until the red "slide to power off" slider appears, and then slide the slider.
    2. Press and hold the Sleep/Wake button until the Apple logo appears.
    Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data
    Restore from backup
    Restore as new
    http://support.apple.com/kb/HT1414

  • Phone won't charge when shut off

    I have a new Blackberry Classic and most of the time the phone won't charge when it's shut off.  It's not a problem with the charger, as the phone will charge when it's turned on.  Sometimes (not all of the time), I can get it to charge when shut off by turning the phone on and off a few times.  It's also not a question of the charging lights not working, as I've left it turned off and plugged in overnight, and the charge will be less in the morning than the night before.
    Aside from this, the END CALL button normally turns the phone on and shuts it off (as it did on the Bold) when the phone is unplugged.  When the phone is plugged in though, the END CAll button won't turn the phone on.
    All of this makes me wonder whether the phone has some underlying power/charging problems that will get worse as the phone gets older.
    Does anyone have any suggestions?

    Thanks for the advice everyone, the software update solved the problem.
    QM, even without the software update the phone should charge when it's turned on.  Is the battery so dead that the phone can't even be turned on?  If that's the case, then I would return it.  Otherwise, I would plug the phone in, turn it on, wait for the battery to charge and then do a software update.

  • I connect my Iphone 5 to my laptop and it will connect to my computer but will not show up on my itunes why is this? i have tried everything that other people are saying but nothing is helping.

    HI so i connect my phone to my computer and everything works but it wont connect to itunes for some reason but did just a few weeks ago. I did something where i lost all my photoes and it reset my phone to waht it once was so i wonder if that was the cause but i dont know. help would be very much apprecieated this college student is getting super frustrated.

    Since no one here can possibly know what you specifically mean by "tried everything that other people are saying", no one can determine what you did wrong.  Also, you didn't say what computer OS you use.
    Read and follow ALL recomendations in the following aritcle appropriat for your computer:
    iOS: Device not recognized in iTunes for Windows
    iOS: Device not recognized in iTunes for Mac OS X

  • I have tried everything that is recommended by apple to get my ipod shuffle 4th gen to sync with itunes or even show up on my computer does anyone have suggestions?

    i have tried everything that is recommended by apple to get my ipod shuffle 4th gen to sync with itunes or even show up on my computer does anyone have suggestions?

    Hey Xxx_Dank_xxX,
    Have you ever been able to sync your iPod shuffle to iTunes on your computer, or has something recently occurred?  Are you working with a Mac or a PC?   Without knowing what has been recommended to you, I'm going to start here with the basics troubleshooting for this issue.
    iPod shuffle (4th generation): Not seen in iTunes - Apple Support
    https://support.apple.com/en-is/HT203407
    iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
    https://support.apple.com/en-is/HT204095
    Regards,
    Judy

  • My iTunes account says error 13019 after it has recognized all of the music and I have tried everything that is on this website and everything i can find about how to fix it; I even created in under a new administrator. Any suggestions how to fix it?

    My iTunes account says "The iPod "Madison " cannot be synced. An unknown error has occured (13019)" after it has recognized all of the music and has went through every song and it said "Copying  (song)   to "Madison"....." and then after it has went through all of my songs (492) it says the error message. I have tried everything that is on the Apple iTunes website about it, I have created the music account under a new administrator, I've tried everything. What do i do?

    I found something that worked.  I had never come across "recovery mode," but found reference to it, how to do it. http://www.ichilton.co.uk/blog/iphone/getting-the-iphone-ipod-touch-into-recover y-mode-48.html
    Put the ipod touch in recovery mode and then restored it, setting it up as a new Ipod, rather than restoring from the backup.  Given how much trouble I'd had, I suspected that the backup might be corrupted anyway.
    That seems to have resolved everything completely.

  • My ipad has no sounds. I tried everything that the internet community says but still no sounds even the apple technician where I bought it doesn't know why

    Pls need your help badly. I tried everything that internet community suggested but still I don't have any sounds... I tried contacting tech personnel where I bought it but even they can't resolve my problem.. Sometimes I here sounds for 5 mins then puff it goes off again... Hope you can help me..

    Hello bing5423,
    The following article provides steps that can help get your iPad powered on again.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Cheers,
    Allen

  • I am trying to updat to 5.0 i have the latest version of itunes but it bring up the error 3194 and i have tried everything that it suggested includeing removing itues and reinstalling it i did get an error when it updated but dont know why and what for

    i am trying to updat to 5.0 i have the latest version of itunes but it bring up the error 3194 and i have tried everything that it suggested includeing removing itues and reinstalling it i did get an error when it updated but dont know why and what for

    sorry i was typing fast and didnt check spelling and stuff

Maybe you are looking for