Phone won't charge, I've tried everything that I could possibly think of.
Okay, currently I'm losing it because my dead phone won't charge. I've been nice to it, it's 3 months old and has lived in an otterbox case for it's whole life. Yesterday I tried to plug it in when it told me I had 15% battery left, it charged to about 30% and then the charger just stopped working. I tried multiple charges from multiple outlets and from my computer and taking the battery out. Nothing is working. Do you have any suggestions?
Thanks in advance.
If you have tried multiple chargers and multiple outlets it sadly leaves only 1 likely conclusion. It is most likely either damaged or defective. The only steps left to take would be to determine whether the issue is with the battery or the phone itself. I strongly reccomend calling in to tech support to help you determine the issue and help you resolve it.
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Ciao. -
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Have you done the following 4Rs basic troubleshooting steps?
Restart:
1. Press and hold the Sleep/Wake button until the red "slide to power off" slider appears, and then slide the slider.
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Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data
Restore from backup
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http://support.apple.com/kb/HT1414 -
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QM, even without the software update the phone should charge when it's turned on. Is the battery so dead that the phone can't even be turned on? If that's the case, then I would return it. Otherwise, I would plug the phone in, turn it on, wait for the battery to charge and then do a software update. -
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Since no one here can possibly know what you specifically mean by "tried everything that other people are saying", no one can determine what you did wrong. Also, you didn't say what computer OS you use.
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Hey Xxx_Dank_xxX,
Have you ever been able to sync your iPod shuffle to iTunes on your computer, or has something recently occurred? Are you working with a Mac or a PC? Without knowing what has been recommended to you, I'm going to start here with the basics troubleshooting for this issue.
iPod shuffle (4th generation): Not seen in iTunes - Apple Support
https://support.apple.com/en-is/HT203407
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https://support.apple.com/en-is/HT204095
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Judy -
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Hello bing5423,
The following article provides steps that can help get your iPad powered on again.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
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sorry i was typing fast and didnt check spelling and stuff
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