Phone won't charge. wow 6 days old
exchaned my broken iphone last friday and got a new one. just plugged it into the dock, and nothing happened. then plugged directly into the usb, nothing. then reset it, tried it with another charger, and nothing. any ideas? no physical damage whatsoever, i'm confused.
no its a backup charger, the usb cord has nothing to do with using it
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What store did you get it from? All we can tell you is Apple will NOT touch that phone. It is no longer eligible for in or out of warranty service from Apple or any Apple authorized service provider.
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Have you done the following 4Rs basic troubleshooting steps?
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Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data
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Restore as new
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Clean the dock connector.
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Is this with the mains charger, via USB on the PC, or both?
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Lawrence Finch wrote:
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