Phone won't lock with either mute or 'A' buttons

Please help! My phone has always behaved itself until this week. When I hit mute or 'A' to lock my keypad it turns the screen off (like it should) but then comes back into life after around 2 seconds. This means that the screen is always on and active meaning that the battery drains ridiculously quickly and the keys are not locked (meaning I have to turn it off all of the time)!
To my knowledge I've not adjusted any settings (I wouldn't know how to). I hope that somebody out there can find a solution for me!
Many thanks in advance
Dunc

Hi I'm having the same problem tried restarting
Didn't help still the same
Like u said when u hit the power button it restarts but it doesn't lock the phone

Similar Messages

  • HT201401 My phone won't lock or go into sleep mode when answering calls

    My phone won't lock or go into sleep mode when making or receiving calls. Consequently I keep activating the mute or loud speaker buttons with my cheek. Can anyone help please??

    That is a Proximity Sensor Problem, which is located above the earpiece speaker. Do you have a new screen protector or iPhone Case which could interfer with this?
    Reset iPhone, Restore iPhone.
    If you have Warranty or AppleCare Coverage make Genius Reservation and take iPhone to Apple for resolution.

  • My phone is carrier locked with telenor sweden and telenor is ready to unlock but payment must be paid through swedish credit card , that i dont have so what i can do  to unlock , i m ready to pay for carrier unlock what can i do?

    My phone is carrier locked with telenor sweden and telenor is ready to unlock but payment must be paid through swedish credit card , that i dont have so what i can do  to unlock , i m ready to pay for carrier unlock what can i do? I had a conversation through mail to telnor support , i got reply that only swedish credit card, no abroad credit card.

    yes, when you bought the code, telenor tell you wait a few days, they offer to apple and unlock for your iphone, after a few days, you can check in the web, your imei Unlocked and you must restore your iphone with iturn, and conratulation your phone has been unlocked...

  • I brought a iphone 5c from ebay, when i recieve the i item its loked with i cloud, and also had a tmobile sim card in the slot...now i cant access the phone because its locked with i cloud,i do not have the owner details to contrac him,,

    i brought a iphone 5c from ebay, when i recieve the i item its loked with i cloud, and also had a tmobile sim card in the slot...now i cant access the phone because its locked with i cloud,i do not have the owner details to contrac him....but i called to tmobile, they said this phone is not a stolen one,,thet told me to contrac apple.....is apple can unlock the icloud?

    Plug your phone into the wall charger for at least 30 minutes...make sure you have a sim card in the phone...then:
    Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
    Make sure you have no anti-virus software running or any firewalls...turn all of that stuff off.

  • Why my phone won't sync with iTunes?

    My phone won't sync with my computer. it just stops at step 3 everytime it loads.
    Apps just won't transfer to phone.
    Please help.

    Nope, tried twice but doesn't change a thing.
    Thanks though!

  • HT4061 My phone won't charge with any battery what could be the problem?

    My phone won't charge with any charger what could the problem be?

    Dock connector. Try to clean out lint and dirt from the dock connector with a toothpick or paperclip and make sure there aren't any sprongs missing or damaged. Try another charger and/or a different outlet. Change the battery

  • Bought a phone but it locked with icloud account after restore

    bought a phone but it locked with icloud account after restore.........i bought it from online market, so cant contact the seller of it.......how can i get seller apple id and password or contact him to activate my phone again......

    You cannot
    Activation lock is the latest form of anti theft
    If you cannot contact the original owner who set the Apple id then the iPhone is a paper weight .
    It cannot be activated in any way and the "seller" is the only way you will get the information
    Suggest you file a claim on the online auction ,the iPhone was probably stolen

  • Droid RAZR HD won't charge with either cable that came with the new phone.

    My RAZR HD will not charge using either of the USB charging cords that came with the phone and I have tried several different USB/wall type adapters.  I have to use a generic charger (not a USB cord, just a straight outlet to phone type).  The data cable that connects the phone to my laptop works so it doesn't seem like it is a connection problem.  Is anyone else having this trouble?

    Thank you for the reply.  After much trial and error I finally discovered
    that the USB/outlet adapter cannot be plugged into any type of outlet
    adapter (like converting two outlets to 4 or 6 in a wall outlet), extension
    cord, or power strip/bar to function.  It must be plugged directly into the
    wall socket (or computer) in order to charge.
    On Mon, Nov 18, 2013 at 10:07 AM, Verizon Wireless Customer Support <

  • After downloading the update ios7 my moms phone has been locked with a four digit security code that she didn't have before the update. So she is locked out of her phone. How do I get rid of the four digit code

    HOw do I unlock the phone if there was never a lock code on there before the update?

    Yep.  Same here.  There's a NEW feature in iOS7 for Find my iPhone.  It requires a passcode.  My wife never had a passcode and doesn't have her computer to restore the backup.
    Spent an hour on the phone with customer service last night trying to restore the phone to factory settings but it didn't allow us access.
    Right now we have a 9-month old brick sitting on the table.
    Who in their right mind decided to release this feature that requires a passcode without checking first to see if the user has a passcode?
    I was not really polite to the support staff last night on the call but the person was very professional.  Kudos to how he handled my call but this is just stupid.  So Microsoft-like, so un-Apple-like.
    This feature with this iOS rollout is a big failure and my wife, who didn't want an iPhone until she got (and loved it) but is now out looking for an Android device.  Apple has lost a customer that they had only recently won over.
    #epicfail

  • Printer won't work with either computer on the wireless network

    Yesterday I went to the HP website and downloaded the rcommended drivers associated with my Win 7 computer and Officejet 7310 printer.  Ever since I can't print at all.  My other laptop connected to the network (Win Vista) won't print either.  My computer indicates that my printer is offline.  How do I get these devices talking to one another again
    This question was solved.
    View Solution.

    Download and run this diagnostic, it should tell us what is going on.
    The IP address looks right for the printer.  The DNS server and gateway (router IP address) are often the same at x.x.x.1
    I suspect a firewall issue, but let's see what the diagnostic tells us.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Wi-fi won't work with either Opera Mini 5 or Mobil...

    This has been driving me nuts. My phone connects to wi-fi networks just fine, and wi-fi works fine with the Nokia browser. But I cannot get either Opera Mini 5.1 or Opera Mobile 10 to do it. I set my access points to "always ask", and then select the wi-fi network when the browser asks.
    Opera does however work fine going through the cell phone network.
    I have tried reinstalling, and also searched through all the phone settings. Same problem regardless of what I try.
    The error message is:
    "Connection Failed
    Content blocked by operator"
    What does that mean "operator". Just exactly WHO is the Operator??? It can't be the wireless network, because no wireless network works with Opera--period. Could it be the cell phone company? If so, why would they allow me to use Opera on the cell network but not allow it on wi-fi?
    So I called my provider (a small company recently bought by AT&T, but still operating separately). They told me they are not blocking wi-fi on third-party browsers, and it's probably a issue with the Opera software.
    I hope someone here can shed some light on this.
    Symbian S60 5th ed., Nokia 5530XM, firmware up-to-date

    Well I can get it to work by doing this sequence:
    1. Use the wi-fi tool to connect to the network
    2. Open the Nokia browser, select the wi-fi network, and browse to a web page.
    3. Close the Nokia browser.
    4. Open Opera and select the wi-fi network.
    5. Browse ...
    This method has worked over the past day. I discovered it by accident.
    Isn't there someone who can explain why I have to go through this process to use Opera with wi-fi on my 5530XM ?

  • Since updating to ios 7.1.2, phone won't sync with itunes

    I'm using a macbook pro with mavericks as well as the latest version of itunes (11.2.2). I had some minor issues with my iphone 4s and was told by a guy at the apple store to update to ios 7.1.2 (from ios 7), and since this whenever I try to sync (via usb cable) it gets stuck at 'waiting for items to copy'/'waiting for changes to be applied'. Cancelling the sync causes itunes to freak out and I end up having to turn everything off and on again to no avail, with no new items being copied to my phone at all.
    Is there anything I can do at all? Would it just be simpler for me to somehow undo the update to ios 7.1.2?

    Please provide more information about your setup: iTunes on Windows or Mac? What version of iTunes?
    When you say you "can't sync" do you mean the iPad doesn't appear in iTunes when you connect it or does it appear but give some error when you attempt the sync operation?
    If it gives you an error message when syncing, what does it say?
    If the iPad doesn't even appear in iTunes and you are using iTunes on Windows then read iOS: Device not recognized in iTunes for Windows
    If that doesn't work and the iPad still doesn't appear then try iTunes: How to reset the Lockdown folder.

  • Cisco 877 router - Cisco IP phone won't register with SIP provider

    Hi all,
    I'm having a problem with a Cisco SPA504G phone not registering with the SIP carrier over the Internet. We've recently rolled out a Cisco 877 router onto a new NBN business connection and can't get the pre-configured IP phone to register.
    When we tested the phone with the NBN-provided Netgear router, it worked fine, as it did with the previous Cisco 1841 router we were using on a different link.
    The way it's setup is using VLANs to define the internal subnets, which are then assigned to the physical interfaces (since the 887 doesn't allow IP assignments to the interfaces directly).
    VLAN 100 is the internal network and has a SBS2011 server – assigned to F0 – IP range is 192.168.1.0
    VLAN 200 is the guest network and has Internet access only – assigned to F1 – IP range is 10.1.1.0
    VLAN 500 is the WAN network and connects to the NBN upstream box – assigned to F3 – external IP address assigned by DHCP
    I've been playing around with access lists, nat rules, basically everything in my limited Cisco knowledge to try and figure this out, but to no avail. I have even configured what I believe is unrestricted access to IP, UDP and TCP outbound and inbound to all VLANs and still can't get it to register.
    Tried isolating the issue by creating a new VLAN and assigning it to the spare interface and basically allowing everything in and out, but still no luck.
    The problem has to be something on the router – probably some small line of config I haven’t removed or added.
    I am going to pull my hair out soon, so would really appreciate some assistance from the Cisco gurus out there.
    My client has just purchased about 10 of these handsets from their provider so I need to fix this ASAP. The guy who provided them wasn't very helpful, and basically said I'm on my own once we tested using the NBN-provided Netgear router.
    Happy to post my config as well.
    Please help!!!!

    Current configuration : 4912 bytes
    version 15.1
    no service pad
    service timestamps debug datetime msec
    service timestamps log datetime msec
    no service password-encryption
    hostname Router1
    boot-start-marker
    boot-end-marker
    no aaa new-model
    memory-size iomem 10
    crypto pki token default removal timeout 0
    no ip source-route
    ip dhcp excluded-address 10.1.1.1
    ip dhcp pool GUEST
     network 10.1.1.0 255.255.255.0
     dns-server 10.1.1.1 203.50.2.71 139.130.4.4
     default-router 10.1.1.1
    ip cef
    no ip domain lookup
    ip domain name network.local
    ip name-server 192.168.1.123
    ip name-server 203.23.53.12
    ip name-server 197.12.32.86
    ip name-server 8.8.8.8
    no ipv6 cef
    license udi pid CISCO887VA-K9 sn FGL171220XY
    username admin privilege 15 secret 5 $1$aNsm$N1BCQYkoi8gnURyvloYEX/
    controller VDSL 0
    interface Ethernet0
     no ip address
     shutdown
    interface ATM0
     no ip address
     no atm ilmi-keepalive
     bridge-group 10
     pvc 8/35
    interface FastEthernet0
     description NAC - Internal network
     switchport access vlan 100
     no ip address
    interface FastEthernet1
     description NAC - Guest network
     switchport access vlan 200
     no ip address
    interface FastEthernet2
     no ip address
     shutdown
    interface FastEthernet3
     description **** WAN Port ****
     switchport access vlan 500
     no ip address
    interface Vlan1
     no ip address
     bridge-group 10
     hold-queue 100 out
    interface Vlan100
     description NAC - Internal Vlan
     ip address 192.168.1.1 255.255.255.0
     ip access-group IN-100 in
     ip access-group OUT-100 out
     ip nat inside
     ip virtual-reassembly in
    interface Vlan200
     description NAC - Guest Vlan
     ip address 10.1.1.1 255.255.255.0
     ip access-group IN-200 in
     ip access-group OUT-200 out
     ip nat inside
     ip virtual-reassembly in
    interface Vlan500
     description **** WAN Vlan ****
     ip address dhcp
     ip nat outside
     no ip virtual-reassembly in
    no ip forward-protocol nd
    ip http server
    ip http access-class 23
    ip http secure-server
    ip dns server
    ip nat inside source list NAT-100 interface Vlan500 overload
    ip nat inside source list NAT-200 interface Vlan500 overload
    ip nat inside source static tcp 192.168.1.123 25 interface Vlan500 25
    ip nat inside source static tcp 192.168.1.123 443 interface Vlan500 443
    ip nat inside source static tcp 192.168.1.123 3389 interface Vlan500 3399
    ip nat inside source static tcp 192.168.1.123 80 interface Vlan500 80
    ip nat inside source static tcp 192.168.1.123 4125 interface Vlan500 4125
    ip nat inside source static tcp 192.168.1.124 3389 interface Vlan500 3390
    ip nat inside source static tcp 192.168.1.123 987 interface Vlan500 987
    ip nat inside source static tcp 192.168.1.123 1723 interface Vlan500 1723
    ip route 0.0.0.0 0.0.0.0 55.234.52.43
    ip access-list extended IN-100
     permit udp any any range bootps bootpc
     deny   ip 10.1.1.0 0.0.0.255 any
     permit ip 192.168.1.0 0.0.0.255 any
    ip access-list extended IN-200
     permit udp any any range bootps bootpc
     permit ip 10.1.1.0 0.0.0.255 any
    ip access-list extended NAT-100
     deny   ip 192.168.0.0 0.0.255.255 192.168.0.0 0.0.255.255
     permit ip 192.168.1.0 0.0.0.255 any
    ip access-list extended NAT-200
     deny   ip 10.1.0.0 0.0.255.255 10.1.0.0 0.0.255.255
     permit ip 10.1.1.0 0.0.0.255 any
    ip access-list extended OUT-100
     permit udp any range bootps bootpc any
     deny   ip 10.1.1.0 0.0.0.255 any
     permit ip any 192.168.1.0 0.0.0.255
    ip access-list extended OUT-200
     permit udp any range bootps bootpc any
     deny   ip 10.1.1.0 0.0.0.255 192.168.1.0 0.0.0.255
     permit ip any 10.1.1.0 0.0.0.255
    access-list 23 permit 59.23.164.52
    access-list 23 permit 192.168.1.0 0.0.0.255
    access-list 23 permit 10.1.1.0 0.0.0.255
    access-list 23 permit 120.146.0.0 0.0.255.255
    access-list 23 permit 149.185.12.0 0.0.0.255
    access-list 23 permit 110.44.28.0 0.0.0.255
    access-list 23 permit 110.44.26.0 0.0.0.255
    access-list 23 permit 103.25.212.0 0.0.0.255
    access-list 23 permit any
    bridge 10 protocol ieee
    banner motd ^C
    *      Authorized personnel only!       *
    ^C
    line con 0
     login local
     no modem enable
    line aux 0
    line vty 0 4
     password password01
     login local
     transport input all
    end

  • 6.0 Dect phone won't connect with Skype or sign in

    I have a GE Dect 6.0 phone.  I have tried to Sign in over and over, and the the sign in fails over and over.  I do not have a landline.  Do I have to have a landline to sign in to Skype?  I thought I could use the Skype out only with Cable connection.  Please advise of what may be going wrong.  Thank you. 

    It may depend on the maker of the device.  I believe in most cases, you would not have to have a standard phone line.  It would seem to me to defeat the purpose.  As far as signing in, if you have a standard Skype ID, I don't see why it would fail if it works on a computer.  If you have a Microsoft created or Facebook created id (live:/facebook:, etc.) and the device does not have a Skype login interface designed for it (as of yet), using any live or facebook prefixes will not work.  Only a standard Skype ID should.

  • SPA509G Phone won't reg1ster with UC320W

    I am having trouble getting a phone to register with UC320W. To eliminate extra issues, I have the phone locally powered plugged directly into one of the ports of the UC320W. The phone gets a DHCP address and I can web into the phone. Within the phone "Provisioning Status", it appears the phone is trying to connect to "https://prov.sipura.net:443". I did a factory reset on the phone. I am unable to login to the admin interface of the phone. Is there a way around this issue? Is there another reset to eliminate reference to "sipura.net". The UC320W is functional, it has the SPA509G configured and assigned an address but the phone does not register. HELP! Dave @ [email protected]

    Hi Dave,
    I would check to make sure that the phone is not a SPA509G-RC. If it is, it will not work on the UC320. The RC's are used for connecting to SIP providers.
    I hope that helps.
    Regards,
    Chris

Maybe you are looking for