Phone won't turn on - Xperia Z
My phone won't turn on whatsoever. It is not unresponsive, the LEDs work, they go red when it is charging. I have looked for a solution but I can find absolutely none. I've charged it for 24 hours so it is not a matter of battery drain. When I connect it to the computer it says that "SEMC Flash Drive connected" and it plays the sound, not sure why it doesn't say Xperia Z connected. Sony PC Companion won't recognise the phone so it won't let me restore it. I've tried to put it in recovery but whenever I try to do it, the phone just vibrates and does nothing, same with turning it on, it just vibrates, does nothing and then vibrates again. Is there a way to wipe the data in it's state currently or is there a fix because right now my phone is as useful as a brick. The phone isn't stuck on the boot logo, it just won't turn on
Try running a repair, but ensure you start the process with the phone not connected to the PC and do not connect till it prompts you to do so after the repair option is selected. What are your thoughts about this forum? Let us know by doing this short survey.
Similar Messages
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Android 5 update, battery died now phone won't turn on on xperia z1
I started the lollipop update but my phone battery died halfway through. The phone now won't turn on. It did start charging, but now won't charge. It won't talk to my computer, it keeps saying USB not recognised and that it has malfunctioned. I have tried pressing the power button and volume buttons but not working. Tried the reset button, but it's not working. Phone won't turn on at all.
Performing a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.
Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).
Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien -
Since iOS 7.1 my phone won't turn on and is asking me to connect to iTunes. I connect to itunes and it says it needs to be restored. Not sure why. I try to restore it and then it says something went wrong and it won't work. So I've been without my phone for a couple days now. It gives me error code (29). The phone almost reboots and then 3/4 of the way through it gives me the error message.
If using windows...
Temporarily disable your firewall and antivirus software and try again...
http://support.apple.com/kb/TS1379
See iTunes Connection Issues here...
iTunes for Windows: Troubleshooting security software issues
NOTE:
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download -
So i woke up, was texting on my phone that works perfectly or so i thought.. Come back from getting something to eat and the phone won't turn on.. I've used 2 different charges to try to charge it, plugging it into my computer and 2 different wall chargers. When i Plug the phone into the computer it recognizes a phone was plugged in.. if anyone can help please !!!!!
Try a Reset of the Phone... You will Not Lose Any Data...
Turn the Phone Off... ( if it isn’t already )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
The Apple logo will Appear and then Disappear...
Usually takes about 15 - 20 Seconds...
Release the Buttons...
Turn the Phone On...
If that does not help... See Here:
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414 -
I updated my phone to ios7 and it told me to connect to iTunes. When I did the phone said it needed to be restored. I did this and then iTunes said it can't be as it isn't eligible so now my phone won't turn on. Help please!
You can try to restore it via recovery mode as show in the link below:
http://support.apple.com/kb/ht1808 -
My iphone 3GS was updating to iOS 6. It stopped updating halfway through the process. Now my phone won't turn on. Endless bootloop.
Hello Apple, is there anyone out threr?
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just updated my iPhone 4s to ios6, now my phone won't turn back on. The apple logo comes on and sits then shuts off. Then comes back on and just sits.I have held down the home button and on/off switch several times to reset, but same problem persists.
Place iPhone on Wall Charger for at least 10 minutes. Then keep on charger and Reset, hold both home and power buttons until the iPhone begins to start, this can take about 20 seconds of holding both buttons while on charger. If still problem, open iTunes 10.7 on computer, connect iPhone to computer with USB Cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode, then click Restore button of iTunes. If still problem, try DFU Mode Restore, here are the steps. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power buttons, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes. DFU Mode can be difficult to enter sometimes, just keep trying. DFU Mode is a black, blank screen with iTunes saying Recovery Mode. If still problem and there is Warranty or AppleCare make Genius reservation and take to Apple for resolution.
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Phone won't turn on after charging
I charged my phone and now when I try to turn it on the Verizon banner flashes on and off but the phone won't turn on.
Which phone do you have?
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I updated my phone to IOS 8.2. Now my phone won't turn on. I tried to reboot but it won't reboot
The first two approaches is reboot by holding both the power and home buttons until the apple logo appears. If that does not work, then the second, and more drastic approach is to use the recover mode to connect to the computer running iTunes per http://support.apple.com/kb/HT1808 and summarized as:
But note you will need a backup of your content as the recovery mode erases all content and settings. -
How can I find my serial number on iPhone as I have lost the sim tray and my phone won't turn on because it is broken
Go to the copmuter you normally sync to an dopen itunes and click on edit then click on preferences then click on the devices tab then hover the mouse pointer over the backup of your phone and the information will be shown
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HT1688 did updates on apps now phone won't turn on
Did an update on my apps and now my phone won't turn on. I have held doen the on/off button, I get nothing. Tried charging it and I get nothing. The phone was at 96% charge before this happened. Please help.
Try a hard reset:
Press and hold the Wake / Sleep button AND the Home button at the same time, keep them both pressed until the Apple Logo appears, this can take 10 seconds or more, ignore the swipe to shutdown message. -
My phone won't turn on. The update failed when plugged into the computer and now it wants to restore it to factory settings. I don't want to lose everything. What do I do?
Hi,
With your iPhone plugged in can you see the Summary window?
You may be able to restore from backup, if you have backups on your computer.
If not, maybe you should try Recovery
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support -
HT4061 can't find my serial number because my phone won't turn on?
cant find my serial number because my phone won't turn on?
READ the article from which the thread was posted. It explicitly details all possible ways to find the serial number.
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HT1414 phone started vibrating and wouldn't stop...now phone won't turn on
phone started vibrating and wouldn't stop...now phone won't turn on
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
But... if the Device has been Modified... this will Not necessarily work. -
Battery symbol with a red x and my phone won't turn
i have the curve 8520... it was working earlier today I changed my sim card so I put my phone shut off. After this when I switched on my hand set...... then I found a battery symbol with a red x and the phone is not booting OS. I am not sure what that means but my phone won't turn on and won't charge. I tried taking the battery out and now it turns on but the symbol is still there and the loading bar is on the screen and it won't change. I also took outmy sim card & memory card. Please help me...
Hi AnupamSingh
Welcome to Blackberry Support Forums
Have you Installed any Application recently before this problem ? If you have then start your device on safe mode and uninstall or undo any changes that you think may be responsible for the problem ,Check this Knowledge base :
KB17877 : How to start a BlackBerry smartphone in Safe Mode.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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