Phone won't update to 14.4.A.0.133

Hi there,
Background: I live in Australia and Telstra is my service provider.
I received a notification for a new system update a few weeks ago but despite trying multiple times, I can't install the update. I can fully download the update, but when i got to install it, it pops up with an error immediately saying "Could not install new software version. Try again."  I then have to downlad the 168MB file again.
My sister has the exact same phone (Sony Xperia Z1) and is having the same issue.
Any help on why this is happening/what to do about it would be greatly appreciated!
Thanks!

Hi Lexperia22,
Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
Based on the error message, this sounds like an update through the Update Centre on the handset. 
I suggest that you use one of the links Uliwooly has supplied above to perform this update using a PC Computer or a Mac computer.
I apologize for the inconvenience this may cause.
 - Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

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