Phone wont charge.....charging port is loose
So, this is my 4th phone and am now waiting on the 5th relpacement. Each phone has had the same issue where the charging port is loose and then the phone wont hold a charge. I took to verizon store at lunch today and the saleswoman said that she hadnt heard of this issue with these phones. I asked her to replace with something equivilant that would not have this issue and of course was told that verizon could not do anything for me but order yet another replacement. now have to wait two days for a replacement and this is my sole phone that my kids use to call me on. The phone will die before the end of the day and I am out of luck. I am frustrated by the way that verizon did not really want to work with me and I am over having to replace the phone ever 2-3 months.
Is there a fix short of replacing.....and is this a known issue with these phones??
Temp fix is a do it your self deal. 1. Power down phone. 2. Using as fine point machinist or eye glass screw driver or needle tip, (Razor blade works good) squeeze the female port together from around the outside edge making the hole more tight. Do not try this with a loved one, phone only. It will work for a few more day till you get the new one. Do not tell Version you did this as they will have an excuse to denies responsibility for replacement or repair.
Similar Messages
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got an i phone 5 2 days ago it was flat within the day i got it and wont charge apple has cost me 1500 in two days and i still have no alarm clock you have destroyed my life i want the problem resolved and also want to know how to invoice apple for the work i have missed out on when i havent had a brand new phone that actually charges when my phone is charged in you owe me 400 after tax a day
@wetdro
If your device has been jailbroken during the warranty, Apple will not service it.
Maybe you missed that in this article:
Inability to apply future software updates: Some unauthorized modifications have caused damage to iOS that is not repairable. This can result in the hacked iPhone, iPad, or iPod touch becoming permanently inoperable when a future Apple-supplied iOS update is installed.
Apple strongly cautions against installing any software that hacks iOS. It is also important to note that unauthorized modification of iOS is a violation of the iOS end-user software license agreement and because of this, Apple may deny service for an iPhone, iPad, or iPod touch that has installed any unauthorized software.
copied from Unauthorized modification of iOS can cause security vulnerabilities, instability, shortened battery life, and other issu… -
This morning my phone wouldnt charge, I tried three different charging cables. They are lighting up to show they are working, but the phone does not charge or show a symbol or connect to the computer.
So i cleaned out the lint from inside the charging port. and inside all the chargers, some of them were new off the shelf so would not be the problem.
I found a dead spider inside the port. Have blown into it, thoroughly cleaned with a needle any debris and fluff and spider legs etc...
It still wont charge. I have ten percent battery... it's off for now. It is not covered for a chat with apple at all, unless i pay $40 which is crazy expensive.
Any ideas of what to do to save this phone? Obviously i cant back it up because it wont plug in to anything.
For now it is not on charge, just trying to let it dry out.
Probably i squashed this spider when plugging it in. therefore there could be spider guts all ruining the inside? I don't know how the ports are made. Up until not charging
there were no issues at all.Hi lisellemono1,
I'm sorry to hear you are having charging issues with your iPhone; I know how frustrating that can be. Based on your description and the possibility that there may be other debris or residue still in the charging port, you may need to have your iPhone evaluated or serviced. You may find the following page helpful:
Apple - Support - Service Answer Center
In the mean time, you may also find the information and troubleshooting steps outlined in the following article helpful:
If you can’t charge your iPhone, iPad, or iPod touch - Apple Support
Regards,
- Brenden -
my phone wont charge in any plug i put it in
Try blowing out the port, if that does not work, try another charger to see if it is the phone or the charger.
If it is the charger and not the phone, and it's under warranty, take it to the place of purchase with receipt and have it replaced.
If out of warranty, just buy a new one. They are not that expensive. -
my i phone wont charge when i plug it into to a charger or into the computer. some times comes up with device is not supported help please ???
Have you tried a different cable? Explored the docking port for fluff/debris messing up contacts? Reset the phone?
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i took my phone off the charger and wifi while it was updating and now it wont let me on the phone nor my computer and it just has the apple icon on the screen. how do i get it to finish updating or turn on?
Why would you do that when your phone is updating?
Your phone is in recovery mode If you can't update or restore your iOS device -
I got my cracked screen fixed , and ever since my phone has been acting up. Now Im trying to restore it and it wont restore. Also my phone wont work without being on the charger. It just wont disconnect from ITunes Can I get help ASAP
nadiamilan wrote:
I think that is an great idea . But I wanna know if there is anything else i can do besides going all way back to the place i got if fixed at ....
Probably not. -
when i plug my phone into the usb port with the apple charger that came with my phone i get an error msg say charging not supported by this device. But when i use a gigaware (radioshack brand) usb charger, no error msg. Why?
- Try restoring the iPod, first from backup and then try to factory settings/new iPod to rule out a software problem.
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, foreign material and broken or cracked plastic.
- Could you have damaged something when you took the iPod apart and replaced the Home button? -
Hp Slate 7-2801 charging port is loose & doesn't charge anymore
I too have the sam problem in charging my hp tab. I guess the charging port is loose and doesn't fit well (tightly)with the cable. Now my battery is drained out and i have no way of charging it. Have tried other cables also but din't help.
The model is HP slate 7-2801. Could someone please assist me solving this problem.Hi @DebiJeya ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, click HERE.
RedViking6
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping! -
For some reason when I plug my phone up to charge it just keeps showing me the apple logo and then it goes away shows the battery sign is low and that its charging. So I'm wondering why it wont turn on would I have t get a new one, and would it be free
If you've tried the basic troubleshooting steps (restart, reset, restore from backup, restore as new), and you've tried charging from a wall socket and these all fail, then you have a hardware problem.
If your unit is still in warranty, you will be eligible for a replacement with a refurbished unit free of charge. If you are out of your warranty period, you will be eligible for an out of warranty exchange which will cost the equivalent of 200 US dollars. -
HT4528 My phone says its charging all the time but wont turn on
My phone says its charging but wont turn I have it plugged in all day long and it just continues to show the low battery on the front! About every 6hours it will turn on for 5 minutes then shut right back off! Idk what's going on please help! All the support things on here want my serial number but obviously I cant get to it since my phone wont turn on!!
Hello Monica121,
Thank you for using Apple Support Communities!
It sounds like the phone will not boot or load up even after being given sufficient time to charge.
I had a couple of recommendations for this issue:
First reset the device with this procedure.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
From: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists after that, then I would try these steps from the iPhone: Hardware troubleshooting article found here http://support.apple.com/kb/TS2802.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Cheers,
Sterling -
In Europe and my phone wont charge!
My phone will not charge or turn on. It died yesterday and later I connected it to my laptop and the little charging symbol showed up on the screen and then the apple logo. Now the screen just switches back between those 2 but wont turn on.. The phone also didn't make the usual sound it makes when I first start chraging it. It also doesnt show up that it's connected to my latop in my itunes. I tried switching USB cords to see if that was the problem. I also tried to charge it from a wall outlet to see if maybe it was my laptop that was messing it up. Also tried resetting it by pressing the home and the top button simultaneously. I also DESPERATLY need some help because I am in eurpoe right now (originally from canada) so I cant buy a new phone or anything.
Jailbroken? If not:
Press both the home and power buttons for up to one minute, releasing when the Apple logo appears. If this doesn't work, you will have to restore the phone using recovery mode as described in this article:
iOS: Unable to update or restore -
HT1688 my phone was fully charged and suddenly shut off but wont turn back on
my phone was fully charged and suddenly shut down and wont turn back on
Hi there,
I would recommend taking a look at the troubleshooting steps for unexpected power off issues found in the article below.
iPhone: Hardware troubleshooting
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Issue not resolved
My issue is still not resolved. What do I do next?
Contact Apple Support.
-Griff W. -
HT1476 my phone wont charge unless it's powered down.
My phone wont charge unless it's powered down.
Charging of the phone normally turns it on. If you are having trouble like that, I suggest you contact the seller and see about a refund. Something wrong with that phone.
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HT4993 I upgraded to the new IOS 7 and now my phone wont charge
I upgraded to the new IOS 7 and now my phone wont charge
I just updated my phone last night while I was sleeping and because of the update my reliable fast charging cable stopped working. Guess what happened...my alarm didn't go off because my phone was dead. I have tried 3 different chargers and they don't work. I was dissapointed with the first IOS 7 update and now I'm mad. I have always been an apple supported for 20 years. They need to fix this IOS now or I will never buy another IPhone again. Just reverse these horrible "updates". Please give advice if anyone can, thanks
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