Phone wont connect to Desktop Manager

i have both the latest upgrades of the Desktop Manager and OS on my 8330 curve
when i connect it to my pc via usb in the bottom corner it shows just connecting. it never actually connects
i used windows XP 32bit

Hiya!
Ok so as I am understanding this... your computer is having trouble to connect to the device? Or Does your computer connect to it but DM doesnt connect?
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BB 8900 wont connect to Desktop Manager

Hey guys. My BB 8900 wont connect to desktop manager on my Mac. This seems strange to me, as my bold 2 connects fine. Here is the problem:
- Connect BB, desktop Manager asks for device password
- Enter Password
- Device Manager says "connecting"
- Then it stops trying to connect
Any idea what could cause this?
BTW - mass storage mode is on
Thanks in advance!

Hey i tried removing battery but that didn't help

9860 - Error 205 - Wont connect to desktop manager

Hello,
I have a 9860 that froze on me & rebooted, once it got past the black blackberry loading screen, it goes white and says Error 205 Reload Software.. Its on a constant loop of rebooting and this screen. i tried following the instructions giving on blackberry.com/205 however i cannot get my phone connected to the desktop manager. I tried taking this into Sasktel, but the guy behind the computer couldn't do anything with it, i think he was having this same problem because he told me to come home & do it instead. I have been trying to connect them for over an hour & I am getting very frustrated as nothing is working.. please help!

Try using the steps located here:
http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/How-To-Reload-Your-Operating-S...
In your case, you likely won't be able to back up your data, but if you had BlackBerry Protect up and running, at least some of your data should be safe.
If you can't get the Loader.exe file to connect at the second screen (where your PIN should appear), remove the battery and disconnect the phone from the computer. Then reconnect your phone (without the battery). As soon as your PIN or USB:UNKNOWN pops up in the box, press next. If you miss it, don't worry, just unplug the phone and plug it back in to trigger another reboot. Once you've gotten your computer to catch your phone, you can reinsert the battery and continue with the OS reload process.
I hope this helps get you back up and running!
If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.
If your issue is resolved, don't forget to click the Solution button on the resolution!

Wont connect to desktop manager

Hey everyone,
i recently got a tour and am trying to back it up to my comp. only it says its connecting to the desktop manager, but i cant back it up.
any ideas?
thanks

phruska wrote:
yea im sorry, dont really know what else to say.
im on a mac, so that thread doesnt help all that much.
Ahhh... that helpes point you in the right direction. Nice to know:
KB19954 Unable to connect BlackBerry smartphones to BlackBerry Desktop Manager version 1.0 for Mac
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3. Install free BlackBerry Protect today for backups of contacts and data.
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TS1398 On holiday in Spain, my phone wont connect to wi-fi at my friends apartement but connects to some wi-fi locations in the city. The rest it tells me that "Unable to connect" even though i know the password is correct and my ipad connects.

On holiday in Spain, my phone wont connect to wi-fi at my friends apartment but connects to some wi-fi locations in the city. The rest tells me that " Unable to join the network" even though i know the password is correct and my ipad is connected.
I have tried resetting network connections and switching on/off wi-fi, and also reset using home and top button, still nothing.

Try going to the Wifi settings and clicking the little arrow next to your network, and click "forget this network" then try re-connecting. If that doesn't work, try going to settings-general-reset and clicking reset network settings. Also, make sure you have your network password correct if there is one.

I downloaded ios7 after being asked to restore. But now my phone wont connect to the activation server and is asking to restore again but I cant because itunes does not show any of my phone information

I downloaded ios7 after being asked to restore. But now my phone wont connect to the activation server and is asking to restore again but I cant because itunes does not show any of my phone information (it just shows a blank white screen with "iphone" in the centre".

I imagine a ton of people are attempting to activate after the update, and the server is getting overloaded. Simple patience, maybe keep trying, and if possible, try a little later. Think of it as all those people lining up at Apple Stores + about a million more.

Installed IOS 7 now phone wont connect to my wifi

installed IOS 7 now phone wont connect to my wifi. I keep getting "unable to join network". Am i missing something? Computer is connected to the wifi and the password is correct.

Hi there,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
-Griff W.

TS1538 my i-phone wont connect to i-tunes i canceled the update by accident, can anyone help?

my i-phone wont connect to i-tunes i canceled the update by accident, can anyone help?

You can try entering restore mode. See: http://support.apple.com/kb/HT1808

My iphone 5 is in disabled status but when going through the recovery process it asks for the SIM pin but I cannot access the screen as the phone wont connect to the activation server not the screen to unlock the SIM. What do I do?

My iphone 5 is in disabled status but when going through the recovery process it asks for the SIM pin but I cannot access the screen as the phone wont connect to the activation server not the screen to unlock the SIM. What do I do?

That's usually a symptom of a phone that was hacked or jailbroken to unlock it.

Did an update for my 4s now it tells me i need to connect to itunes but phone wont connect to itunes also i have got ios6 on my screen and thats all the phone will do

did an update for my 4s now it tells me i need to connect to itunes but phone wont connect to itunes also i have got ios6 on my screen and thats all the phone will do

They will be gone from the iphone, but you should be syning all contacts to your computer regularly and should be importing all pics to your computer regularly, particularly before any update.
Have you failed to do this?

Torch App Error 606 + Can't connect to desktop Manager

Hi,
I was backing up my blackberry torch last night and the connection was disconnected during the backup. When the phone restarted the message "App Error 606" / "Reset" came up. I can't do anything on my phone except for reset it, and pulling the battery does nothing.
When I try to connect it to blackberry desktop software it wont connect... I left it for an hour and it still just said that it was connecting.
I also tried connecting to BBSAK and it couldn't connect there either, so I can't reset it to factory settings. I checked the desktop manager and it recognizes the USB port as connected to a blackberry device but that is about as close as I can get to connecting to anything.
I have a backup of all of my information from before this happened so I don't mind completely resetting my phone, but I have no idea how to do this without being able to:
a) connect it to the computer
b) do anything except reset on the phone
Any help would be great!
Thanks,
Mike

Try in Safe mode, remove last installed 3-th-party appliction, may be it's help you?
Safe mode:
When starting the BlackBerry smartphone, safe mode can be used to prevent third-party applications from running automatically. Safe mode is designed to allow troubleshooting or remove any unwanted applications.
To turn on safe mode, complete the following steps:
Remove and reinsert the BlackBerry smartphone battery.
When the red light-emitting diode (LED) light goes out, press and hold the Escape key as the BlackBerry smartphone is loading. See KB05470 for the location of the Escape key. (The Escape key is located on the right side of the trackball, above the keyboard on the BlackBerry smartphone.Use the Escape key to exit a screen, move back a page in the browser, close a message, or close a menu.)
When the dialog box appears, click OK.
Note: Safe mode is indicated by a safe mode indicator in the BlackBerry smartphone status section of the Home screen.
To turn off safe mode, remove and reinsert the BlackBerry smartphone battery.
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If your query is resolved then please click on “Accept as Solution”.

Security wipe , no icons , can't update or connect to desktop manager

got a used playbook , did a security wipe , no icons , update fails at 99% of part 2 , can't connect to pc and desktop manager !
i donnow what to do

The exact same issue just happened to me today. Spent 3 hours on the phone with Blackberry Tech Support, Apparently there is a known issue with the Blackberry Link, and Desktop Software where the update process when reloading your Software for the playbook. The agent suggested a workaround to me that didn't work, but it's worth a try. First you'll need to have the device on, and not plugged into any computers. Try removing all icons from the screen, for me this was removing the internet browser, and setup icons. ONce they're gone shut down the device and leave it off for up to 5 minutes, then try turning the device on again. If it works the icons will be back with all your usual default icons for the blackberry OS.
Since the issue is known by Blackberry I was informed that a fix for Blackberry Link is being released to resolve this issue. Once the update for the link software is out you can try reloading the software again.

HELP!!! Won't hold a charge and connect to desktop manager

Called service provider, took to a cell phone repair shop, out of warranty and want to fix this **bleep** pearl 8130 by myself so i don't have to purchase another one (not sure i ever will after the last 3 hours of trying to fix it myself.
White screen when connected to a charge. At times it has a battery with a flash through it and at times an error code comes up. it does not hold a charge for long.
i've downloaded the newest software updat (i think)
i've tried the application loader in desktop manager.
taken the battery out and back in.
Does anyone have any suggestions for me before i throw the phone out my window????

TR16 wrote:
Called service provider, took to a cell phone repair shop, out of warranty and want to fix this **bleep** pearl 8130 by myself so i don't have to purchase another one (not sure i ever will after the last 3 hours of trying to fix it myself.
White screen when connected to a charge. At times it has a battery with a flash through it and at times an error code comes up. it does not hold a charge for long.
i've downloaded the newest software updat (i think)
i've tried the application loader in desktop manager.
taken the battery out and back in.
Does anyone have any suggestions for me before i throw the phone out my window????
What happened when you tried putting different battery in it? Did you ask to borrow one to test from the carrier?
Or did you purchase a new battery and try it?
Do you have the right battery for this series phone and is it an OEM Blackberry battery?
See the picture below to make sure you have the right battery (note label color)
Let us know.
Thanks,
Bifocals
OEM BlackBerry C-M2
Click Accept as Solution for posts that have solved your issue(s)!
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Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Email stops when I connect to Desktop Manager

I got a new 8520 recently and on Monday. Hooked it up to my PC and transferred all my Address Book Contacts & Calendar to the phone using Desktop Manager.
Next day I got the activation code from my company and put it in and hey presto I was getting emails. Next day I connected it back up to my PC to make some changes to my Calendar and after that the emails stopped.
I had to get a new activation code and it was back online however the day after that after I connected again to Desktop Manager it stopped receiving emails again. Back receiving emails again after getting another activation code.
Speaking to others in my company who have BB, they have said their contacts & calendar automatically update on the phone when they change it on their PC but it doesn't happen on mine.
Any ideas to help me out? Where am I going wrong?
After the first time I got the activation code and connected to the PC, it wouldn't sync the Address Book Contacts as it said it was set up for wireless synchronisation but I never set that up?

Hello!
By "Activation Code", are you referring to Blackberry Enterprise Service (BES)? If so, you need to go see your BES admins for assistance as they control everything. Further, if you are on BES, there is no need to synchronize any of your Outlook data via the Desktop Software -- with BES, all of that synchronizes Over The Air (OTA)...that is one of the key benefits of BES. For me, the only use I have for the Desktop Software is to backup/restore my BB and update the installed applications...no data regarding Outlook needs to be reconciled via the Desktop Software.
On the other hand, if your configuration is not BES, then please clarify just what it is as I can't tell from what you've described so far.
Thanks!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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My phone wont connect to my itunes after i tried to restore it and it failed. what should i do?

Ive been up all night trying to fix my phone. i recently tried to restore my phone so i could start it out fresh. i left for a minute while it was restoring and came back to have a message on my laptop saying it failed to restore. My iphone now wont connect to itunes nor my computer since it doesn't show up under "computer". i have already reinstalled itunes, shut off my phone and laptop, and manually tried to reset phone by holding home button and lock screen button. i really need some assitance quick, and their support guides confuse me and misleads me a lot. Help greatly appreciate

Try this:
1. Close iTunes.
2. Connect your iPhone to your computer and then launch iTunes.
3. Turn your iPhone off (hold down the power button at the top of the iPhone).
4. Then, hold down the sleep/wake button and home button together for EXACTLY 10 SECONDS, then release the sleep/wake button.
5. Continue to hold down the Home button until a message appears in iTunes telling you an iPhone in recover mode has been detected. When you are in DFU mode your iPhone screen will be completely black. Remember that if you see the restore logo, iTunes logo, or any message on the iPhone screen, you are not in DFU mode but standard Recovery Mode.
6. Hit the OK message that should popup to restore your phone. Restore as "New".

Phone wont connect to Desktop Manager

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