Phonepower as a SIP provider for UC540

Hello,
has anyone had any experience stting up a SIP trunk on the UC540 with phonepower as the provider? I am having some issues with basic setup. I can't seem to get the UC540 to register with the provider. thanks.
Wayne

Hi Wayne,
Have they given you configuration information to assist you with the setup process?
If they have can you post it without all the sensitive information just to be sure it is everything you need to get it working.
Also as per our private inboxing, can you advise if your UC is WAN facing or if you have a router in front of it?
Cheers,
David Trad.

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     sip-server dns:sip.zadarma.com
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    DEBUG ccsip message:
    Jun 17 14:23:09.033: //14293/D2C3B137AE52/SIP/Msg/ccsipDisplayMsg:
    Sent:
    INVITE sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/UDP 92.63.108.115:5060;branch=z9hG4bK36571F65
    From: "" <sip:[email protected]>;tag=40FCB218-23D7
    To: <sip:[email protected]>
    Date: Tue, 17 Jun 2014 09:23:09 GMT
    Call-ID: [email protected]
    Supported: 100rel,timer,resource-priority,replaces,sdp-anat
    Min-SE: 1800
    Cisco-Guid: 3536040247-4114026979-2924673736-0741251102
    User-Agent: Cisco-SIPGateway/IOS-12.x
    Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
    CSeq: 101 INVITE
    Max-Forwards: 70
    Timestamp: 1402996989
    Contact: <sip:[email protected]:5060>
    Call-Info: <sip:92.63.108.115:5060>;method="NOTIFY;Event=telephone-event;Duration=2000"
    Expires: 180
    Allow-Events: telephone-event
    Content-Type: application/sdp
    Content-Disposition: session;handling=required
    Content-Length: 309
    v=0
    o=CiscoSystemsSIP-GW-UserAgent 6656 8059 IN IP4 92.63.108.115
    s=SIP Call
    c=IN IP4 92.63.108.115
    t=0 0
    m=audio 18252 RTP/AVP 0 18 8 101
    c=IN IP4 92.63.108.115
    a=rtpmap:0 PCMU/8000
    a=rtpmap:18 G729/8000
    a=fmtp:18 annexb=no
    a=rtpmap:8 PCMA/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-16
    Jun 17 14:23:09.089: //14293/D2C3B137AE52/SIP/Msg/ccsipDisplayMsg:
    Received:
    SIP/2.0 407 Proxy Authentication Required
    Via: SIP/2.0/UDP 92.63.108.115:5060;branch=z9hG4bK36571F65;rport=5060
    From: "" <sip:[email protected]>;tag=40FCB218-23D7
    To: <sip:[email protected]>;tag=b638310eda6e4a73cf10b7fe3c94c572.6d40
    Call-ID: [email protected]
    CSeq: 101 INVITE
    Proxy-Authenticate: Digest realm="sip.zadarma.com", nonce="U6AYAFOgFtT86kmu2Fr5tYxLYGEexIl1", qop="auth"
    Server: kamailio (4.1.2 (x86_64/linux))
    Content-Length: 0
    Jun 17 14:23:09.169: //14293/D2C3B137AE52/SIP/Msg/ccsipDisplayMsg:
    Sent:
    ACK sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/UDP 92.63.108.115:5060;branch=z9hG4bK36571F65
    From: "Vankuver" <sip:[email protected]>;tag=40FCB218-23D7
    To: <sip:[email protected]>;tag=b638310eda6e4a73cf10b7fe3c94c572.6d40
    Date: Tue, 17 Jun 2014 09:23:09 GMT
    Call-ID: [email protected]
    Max-Forwards: 70
    CSeq: 101 ACK
    Allow-Events: telephone-event
    Content-Length: 0
    Jun 17 14:23:09.169: //14293/D2C3B137AE52/SIP/Msg/ccsipDisplayMsg:
    Sent:
    INVITE sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/UDP 92.63.108.115:5060;branch=z9hG4bK365820F2
    From: "" <sip:[email protected]>;tag=40FCB218-23D7
    To: <sip:[email protected]>
    Date: Tue, 17 Jun 2014 09:23:09 GMT
    Call-ID: [email protected]
    Supported: 100rel,timer,resource-priority,replaces,sdp-anat
    Min-SE: 1800
    Cisco-Guid: 3536040247-4114026979-2924673736-0741251102
    User-Agent: Cisco-SIPGateway/IOS-12.x
    Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
    CSeq: 102 INVITE
    Max-Forwards: 70
    Timestamp: 1402996989
    Contact: <sip:[email protected]:5060>
    Call-Info: <sip:92.63.108.115:5060>;method="NOTIFY;Event=telephone-event;Duration=2000"
    Expires: 180
    Allow-Events: telephone-event
    Proxy-Authorization: Digest username="141756",realm="sip.zadarma.com",uri="sip:[email protected]:5060",response="9534322838cbf2e265b2004bc0aa240e",nonce="U6AYAFOgFtT86kmu2Fr5tYxLYGEexIl1",cnonce="FFF9A231",qop=auth,algorithm=md5,nc=00000001
    Content-Type: application/sdp
    Content-Disposition: session;handling=required
    Content-Length: 309
    v=0
    o=CiscoSystemsSIP-GW-UserAgent 6656 8059 IN IP4 92.63.108.115
    s=SIP Call
    c=IN IP4 92.63.108.115
    t=0 0
    m=audio 18252 RTP/AVP 0 18 8 101
    c=IN IP4 92.63.108.115
    a=rtpmap:0 PCMU/8000
    a=rtpmap:18 G729/8000
    a=fmtp:18 annexb=no
    a=rtpmap:8 PCMA/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-16
    Jun 17 14:23:09.637: //14293/D2C3B137AE52/SIP/Msg/ccsipDisplayMsg:
    Sent:
    INVITE sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/UDP 92.63.108.115:5060;branch=z9hG4bK365820F2
    From: "" <sip:[email protected]>;tag=40FCB218-23D7
    To: <sip:[email protected]>
    Date: Tue, 17 Jun 2014 09:23:09 GMT
    Call-ID: [email protected]
    Supported: 100rel,timer,resource-priority,replaces,sdp-anat
    Min-SE: 1800
    Cisco-Guid: 3536040247-4114026979-2924673736-0741251102
    User-Agent: Cisco-SIPGateway/IOS-12.x
    Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
    CSeq: 102 INVITE
    Max-Forwards: 70
    Timestamp: 1402996989
    Contact: <sip:[email protected]:5060>
    Call-Info: <sip:92.63.108.115:5060>;method="NOTIFY;Event=telephone-event;Duration=2000"
    Expires: 180
    Allow-Events: telephone-event
    Proxy-Authorization: Digest username="141756",realm="sip.zadarma.com",uri="sip:[email protected]:5060",response="9534322838cbf2e265b2004bc0aa240e",nonce="U6AYAFOgFtT86kmu2Fr5tYxLYGEexIl1",cnonce="FFF9A231",qop=auth,algorithm=md5,nc=00000001
    Content-Type: application/sdp
    Content-Disposition: session;handling=required
    Content-Length: 309
    v=0
    o=CiscoSystemsSIP-GW-UserAgent 6656 8059 IN IP4 92.63.108.115
    s=SIP Call
    c=IN IP4 92.63.108.115
    t=0 0
    m=audio 18252 RTP/AVP 0 18 8 101
    c=IN IP4 92.63.108.115
    a=rtpmap:0 PCMU/8000
    a=rtpmap:18 G729/8000
    a=fmtp:18 annexb=no
    a=rtpmap:8 PCMA/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-16
    Jun 17 14:23:10.621: //14293/D2C3B137AE52/SIP/Msg/ccsipDisplayMsg:
    Sent:
    INVITE sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/UDP 92.63.108.115:5060;branch=z9hG4bK365820F2
    From: "" <sip:[email protected]>;tag=40FCB218-23D7
    To: <sip:[email protected]>
    Date: Tue, 17 Jun 2014 09:23:10 GMT
    Call-ID: [email protected]
    Supported: 100rel,timer,resource-priority,replaces,sdp-anat
    Min-SE: 1800
    Cisco-Guid: 3536040247-4114026979-2924673736-0741251102
    User-Agent: Cisco-SIPGateway/IOS-12.x
    Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
    CSeq: 102 INVITE
    Max-Forwards: 70
    Timestamp: 1402996990
    Contact: <sip:[email protected]:5060>
    Call-Info: <sip:92.63.108.115:5060>;method="NOTIFY;Event=telephone-event;Duration=2000"
    Expires: 180
    Allow-Events: telephone-event
    Proxy-Authorization: Digest username="141756",realm="sip.zadarma.com",uri="sip:[email protected]:5060",response="9534322838cbf2e265b2004bc0aa240e",nonce="U6AYAFOgFtT86kmu2Fr5tYxLYGEexIl1",cnonce="FFF9A
    All possible debugging has been turned off
    DC#231",qop=auth,algorithm=md5,nc=00000001
    Content-Type: application/sdp
    Content-Disposition: session;handling=required
    Content-Length: 309
    v=0
    o=CiscoSystemsSIP-GW-UserAgent 6656 8059 IN IP4 92.63.108.115
    s=SIP Call
    c=IN IP4 92.63.108.115
    t=0 0
    m=audio 18252 RTP/AVP 0 18 8 101
    c=IN IP4 92.63.108.115
    a=rtpmap:0 PCMU/8000
    a=rtpmap:18 G729/8000
    a=fmtp:18 annexb=no
    a=rtpmap:8 PCMA/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-16
    Debug voice ccapi inout:
     Destination Pattern=9375........., Called Number=375298911396, Digit Strip=FALSE
    Jun 17 15:22:13.073: //14425/13366763AF35/CCAPI/ccCallSetupRequest:
       Calling Number=141756(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
       Called Number=375298911396(TON=Unknown, NPI=Unknown),
       Redirect Number=, Display Info=Vankuver
       Account Number=, Final Destination Flag=FALSE,
       Guid=13366763-F540-11E3-AF35-FAC82C2E981E, Outgoing Dial-peer=4
    Jun 17 15:22:13.073: //14425/13366763AF35/CCAPI/cc_api_display_ie_subfields:
       ccCallSetupRequest:
       cisco-username=
       ----- ccCallInfo IE subfields -----
       cisco-ani=141756
       cisco-anitype=0
       cisco-aniplan=0
       cisco-anipi=0
       cisco-anisi=0
       dest=375298911396
       cisco-desttype=0
       cisco-destplan=0
       cisco-rdie=FFFFFFFF
       cisco-rdn=
       cisco-rdntype=0
       cisco-rdnplan=0
       cisco-rdnpi=0
       cisco-rdnsi=0
       cisco-redirectreason=0   fwd_final_type =0
       final_redirectNumber =
       hunt_group_timeout =0
    Jun 17 15:22:13.073: //14425/13366763AF35/CCAPI/ccIFCallSetupRequestPrivate:
       Interface=0x6968AA04, Interface Type=3, Destination=, Mode=0x0,
       Call Params(Calling Number=141756,(Calling Name=Vankuver)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
       Called Number=375298911396(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
       Subscriber Type Str=RegularLine, FinalDestinationFlag=FALSE, Outgoing Dial-peer=4, Call Count On=FALSE,
       Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)
    Jun 17 15:22:13.073: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
    Jun 17 15:22:13.073: :cc_get_feature_vsa malloc success
    Jun 17 15:22:13.073: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
    Jun 17 15:22:13.077:  cc_get_feature_vsa count is 2
    Jun 17 15:22:13.077: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
    Jun 17 15:22:13.077: :FEATURE_VSA attributes are: feature_name:0,feature_time:1819298856,feature_id:3371
    Jun 17 15:22:13.077: //14427/13366763AF35/CCAPI/ccIFCallSetupRequestPrivate:
       SPI Call Setup Request Is Success; Interface Type=3, FlowMode=1
    Jun 17 15:22:13.077: //14427/13366763AF35/CCAPI/ccCallSetContext:
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    Jun 17 15:22:13.077: //14425/13366763AF35/CCAPI/ccSaveDialpeerTag:
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    Jun 17 15:22:13.085: //14427/13366763AF35/CCAPI/cc_api_call_proceeding:
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  • 3725 + CME + SIP Provider = Frustration

    I am a telecom tech trying to learn about more about the Cisco world. I have been trying to get CME registered to a SIP provider (Broadvoice) for a few weeks now with no luck.  Can anyone look at this and let me know if there are any blatent problems?  I am including some of a DEBUG MESSAGES below as well.
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    ! NVRAM config last updated at 18:06:54 cst Thu Feb 28 2002
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    service timestamps log datetime msec
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    boot-end-marker
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    clock timezone cst -6
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    allow-connections h323 to sip
    allow-connections sip to sip
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    codec preference 1 g711ulaw
    codec preference 2 g711alaw
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    Contact: <sip:[email protected]:41812>
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    From: "MY NAME HERE"<sip:[email protected]>;tag=5f37a274
    Call-ID: 6220fa11bb1c6c46ODhkYmEwYzRlMmFmNzY0NDdkZjQzZDFlMzEzMzFhM2Q.
    CSeq: 1 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, MESSAGE, SUBSCRIBE, INFO
    Content-Type: application/sdp
    User-Agent: X-Lite release 1002tx stamp 29712
    Content-Length: 485
    v=0
    o=- 5 2 IN IP4 192.168.1.200
    s=<CounterPath eyeBeam 1.5>
    c=IN IP4 192.168.1.200
    t=0 0
    m=audio 26344 RTP/AVP 107 119 0 98 8 3 101
    a=alt:1 3 : orcMzWYQ jqWa9BMB 192.168.1.200 26344
    a=alt:2 2 : S9KWsCq2 awpCGnJ0 192.168.1.76 26344
    a=alt:3 1 : rMS6WAXp CvmP73Zj 192.168.1.100 26344
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    a=rtpmap:119 BV32-FEC/16000
    a=rtpmap:98 iLBC/8000
    a=rtpmap:101 telephone-event/8000
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    Content-Type: application/sdp
    Content-Disposition: session;handling=required
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    v=0
    o=CiscoSystemsSIP-GW-UserAgent 3473 6602 IN IP4 192.168.1.201
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    m=audio 16398 RTP/AVP 8 101
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    Content-Type: application/sdp
    v=0
    o=1664745546 3473 6602 IN IP4 99.53.0.78
    s=-
    c=IN IP4 99.53.0.78
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    m=audio 16398 RTP/AVP 8 101
    c=IN IP4 99.53.0.78
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    Content-Length: 0
    ************************************SIP REG STATUS************************************************
    CME3725#SHO SIP REG STATUS
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    ============  =============  ============  ===========
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