Phones cannot connect with mailboxes homed on a remote Exchange 2003 server.
Lost our frontend server and setup new services on an existing Exchange 2003 server.
The now current Frontend server is one of 3 Exchange 2003 servers.
The Frontend server and one more Exchange server are on the same subnet and the 3<sup>rd</sup> is at a remote location.
It is this remotely located Exchange server that users with phone cannot access their mailboxes homed on that server.
This is what is working now.
All remoter Outlook clients can connect via rpc over http to all Exchange 2003 servers
Phones can only connect to mailboxes homed on the Exchanged server located on the same subnet as the Frontend server.
Can you offer any direction?
As a business decision, we are gearing up to put new Exchange 2013 servers into a new forest and migrate the users.
we are now looking at rehome affected users' mailboxes to the exchange server that is accepting the phone connections.
Thank you,
Stephen
Hi Stephen,
In your case, I recommend you move the problematic mailboxes to the Exchange server that is accepting the phone connections for troubleshooting.
About the steps to move Exchange 2003 mailboxes, here is a kb for your reference.
Moving mailboxes in Exchange Server 2003
http://support.microsoft.com/kb/821829
Hope this can be helpful to you.
Best regards,
Amy Wang
TechNet Community Support
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