Phones locked with itunes logo

tried downloading the latest software and now phone locked with itunes logo cant do anything

Hi, Brian. 
Thank you for visiting Apple Support Communities.
I would first try a reset of the device.  To reset a device,  press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until the Apple logo appears.  You may need to attempt this multiple times.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, you may need to attempt a restore on the device via forced recovery.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Cheers,
Jason H. 

Similar Messages

  • I Phone Locked with ITunes Logo & USB Cable only showing

    Hi
    I brought my wife an IPhone 4S yesterday and checked with the sales guy in 02 that I can run two accounts off the same laptop as I have an IPhone as well, which he said would be fine.
    However the new IPhone required an updated version, which I downloaded and then the new IPhone locked up with the ITunes Logo and the USB Cable showing. Have tried restoring but it keeps saying it needs to download the newest version iOS 5.1.1 which takes over an hour to download, but I already have the newest version dowloaded.
    Please help Very Annoying!

    http://support.apple.com/kb/HT1808

  • Phone frozen with itunes logo

    My phone was connected to my computer via USB. Now it is frozen with the Itunes logo and a picture of the USB cord. I don't want to restore the phone because I don't want to lose everything on it. I have back up to iCloud, but I am not sure if I have new info that I wish to save. Is there any way to get it going?

    Try plugging out your iPhone from your computer and hold both the power + home button until the phone power off and restarts.

  • My Ipad has locked with Itunes logo and cable displayed on a black screen.    Cant do anything

    My Ipad has locked on a black screen with only the Itunes music logo together  with an arrow and a cable white photo display.    Turning it on and off achieves nothing, only the Itunes circle and cable appear each time.     What can I do to rectify?

    I uploaded iOS 7 and the ipad came up with a black screen with pictures of iTunes logo and power cord.  It wouldn't turn off or respond to any actions.  A terrifying moment.  I followed some suggestions from these discussions, connected iPad to Macbook with iTunes open and prayed.  It took 3 separate times to completely reset the iPad, because of several "errors" that would occur throughout the lengthy process.  This necessity to completely reset my iPad (and it is very shakily alive now, I fear) was a direct result of uploading the new OS.  I am furious.  What is going on with Apple?  I see this has happened to people for quite a while now.  Good Lord. 
    Message was edited by: Liz with the computer genius brother Fred

  • HT6147 tried update now phone locked with itunes

    I tried to update latest iPhone glitch from iTunes now it is locked and can't use phone. Screen reads itunes with the cord on it>

    Connect it to your computer and Restore it in iTunes.

  • HT4623 MY PHONE IS LOCKED I HAVE AN USB CORD WITH ITUNES LOGO

    my phone is locked i have the usb cord with itunes logo on the screen,

    i came home to discover the same issue with my ipad3...let me know if anyone knows what is going on. it happened to me after downloading the newest software and leaving it plugged in to power. now it will not do anything, not even reset/restore....please let me know if you hear anything.

  • After updating my Iphone 4s to os 7.1.1 ota, my phone went into recovery mode. Yet when I try to restore it with Itunes on my windows 7 laptop it says the network connection has been reset! My phone has the itunes logo and charger symbol on it .

    After updating my Iphone 4s to os 7.1.1 from 7.1 over the air, my phone went into recovery mode. Yet when I try to restore it with Itunes on my windows 7 laptop it says the network connection has been reset. Make sure your network settings are correct and your network is active, or try again later. My phone has the itunes logo and charger symbol on it, as well as an arrow pointing at the Itunes logo. After holding the sleep button down or even doing the hard reset the same screen comes up on my phone regardless of whether it is plugged in or not to my computer. I have turned my computer off and on again. It is plugged in and charging as it's battery life is very short. I also reset my modem and the same error message pops up. The only option on my computer when my phone is plugged in is to restore it. My firewall also allows Itunes through it. I have literally tried everything I know being someone who knows very little about technology. I also do not want to hear about how the update worked for other people. My phone has been in recovery mode for 5 hours at least now so it will just make me more frustrated if a bunch of people post about how the update worked for them.

    Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
    kevinpowell1 wrote:
    how can i get it out of recovery mode?
    Make sure you have the Current Version of iTunes Installed on your computer
    iTunes free download from www.itunes.com/download
    Then See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4.
    Some users have reported as many as 8 or 9 attempts were necessary before success.
    After you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766
    If the issue persists...
    Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
    Be sure to make an appointment first...

  • My iPad is frozen with iTunes logo, arrow pointing to it, lock symbol and bar running to power inlet point. How do I get out of this?

    My iPad is frozen with iTunes logo, arrow pointing to it, lock symbol and image of bar running to power inlet point. How do I get out of this?

    1)  Connect to iTunes on the computer you usually Sync with and Restore
    http://support.apple.com/kb/HT1414
    2)  If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/ht4097
    Note on Recovery Mode.
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most Recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766
    Make sure you have the Latest Version of iTunes (v11) Installed on your computer
    iTunes free download from www.itunes.com/download

  • Ipad frozen with itunes logo. reset did not work. reinstall itunes on win xp did not work

    ipad frozen with itunes logo displayed. Tried reset both ways. reinstalled itunes on Win XP all without success. Any hint?
    Thanks

    Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • Photo Stream overwhelmed with iTunes "logo" images.

    Last night my Photo Stream was overwhelmed with iTunes "logo" images in many different languages. Does anyone have any idea where they may have come from or how I can get rid of them? My Photo stream is not at max capacity and I can't add any pics.
    Thanks,
    Kyle

    Read here:
    http://support.apple.com/kb/TS3989

  • HT6058 I tried to download tI tried to download iOS 7.0.4 and have been stuck on a screen with iTunes logo and up arrow ahe iOS 7.0.4 and have been stuck on a screen with iTunes logo and up arrow and picture of charger plug.  It has been this way for 2 ho

    I tried to download tI tried to download iOS 7.0.4 and have been stuck on a screen with iTunes logo and up arrow and a picture of charger plug.  It has been this way for 2 hours.  Help??

    doreen329 wrote:
    ... have been stuck on a screen with iTunes logo and up arrow and a picture of charger plug. .
    Your Device is in Recovery Mode and needs to be connected to the Computer you Usually Sync with.
    Once the Device is asking to be Restored with iTunes... it is too late to save anything...
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps..
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • HT4623 during update to IOS7 iphone frozen with itunes logo shown with cable?

    during update to IOS7 iphone frozen with itunes logo shown with cable?

    Your iPhone has dropped into recovery mode. You'll need to restore it:
    http://support.apple.com/kb/HT1808
    Regards.

  • HT201412 my Ipad screen is stuck with Itunes logo and wont repsond

    my Ipad screen is stuck with Itunes logo and wont repsond

    Connect to iTunes on the computer you usually Sync with and “ Restore “...
    http://support.apple.com/kb/HT1414
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/ht4097
    Note on Recovery Mode.
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...

  • While trying to update my Ipad mini to iOS8.0.2 , I lost my net connection and Ipad just hung up with iTunes logo, what to do now?

    While trying to update my Ipad mini to iOS8.0.2 , I lost my net connection and Ipad just hung up with iTunes logo, what to do now?

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • Tried updating software but now frozen with itunes logo and usb cable picture on screen help

    Tried updating ipod software, now frozen with itunes logo and usb cable picture on the screen. Computer will not reconise it

    - If ou can turn the iPod off, then see if manually placing the iPod in Recovery mode  will allow a restore. Next try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If it always remains on let the battery fully drain. After charging for at least an hour try a rest and restore.

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