Phones showing unknown status but check physically the phones are registered ok

Hi,
Would like to know the following,
The publisher and subscriber both show the phones of one particular cluster showing all the phones in unknown status but if we checked them physically the phones are registered well and able to make calls and received calls
Both of the version are 7.1
Thanks
Alan

Aditya
Thanks for your response.
There are 5 nodes in the cluster ( 1Pub + 4Sub).
Phones are registered with subscriber.
If I login the subscriber web page, the status showing registered. But if I login Publisher web page the status showing unknown. Phones are Physically registered. I restarted the RIS service but no use. DB replication status showing 2.
Thanks
Venkkatesh.L

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