Phoshop Elements 13 install will not accept serial numbers provided, why?
Phoshop Elements 13 install will not accept serial numbers provided, why?
I don't know but it is probably for Windows and my Mac wont take it. But the problem Adobe wont let me talk to a representative. All I get is someAdobe
Tec company they send me to that wants big money to solve the problem. Which they can't do.
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Adobe Premiere Elements 12 Setup will not accept my Serial Number!
Adobe Premiere Elements 12 Setup will not accept my Serial Number!
What message do you get that indicates it is not accepting your serial; number?
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Installed Illus CS6 from the adobe site on my laptop but Illus install will not accept my Serial
Installed Illus CS6 from the adobe site on my laptop but Illus install will not accept my Serial # and not design and web premium CS6 is list in the serial# match drop down box
Go here and scroll down to Still need help? Sign in for support:
https://helpx.adobe.com/x-productkb/global/find-serial-number.html
work your way through the links there and just keep going, even when it looks like a page you've already been on, and you will be able to start a chat session and get it straightened out. -
From product box- will not accept serial number for Adobe Pro XI
From product box- will not accept serial number for Adobe Pro XI
Moving discussion to Acrobat Installation & Update Issues forum.
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Re installing Photoshop CS4 on an upgraded computer and it will not accept serial number
Re installing Photoshop CS4 on an upgraded computer and it will not accept the serial number. Unable to deactivate Photoshop before upgrading computer due to hardware failure. Note that Adobe Photoshop CS4 New Install Bundle package consists of the new Photoshop CS4 Upgrade bundled together with the qualifying product, in this case an Adobe Photoshop CS2 License. I have tried both the CS2 and CS4 Serial numbers and both have not worked.
Since we are user volunteers and not Adobe Employees, I'll link you over to Customer Care.
Click on "Contact Us" and either phone or chat. Contact Customer Care
Gene -
Creative Suite 4 upgrade will not accept serial number
I purchased Creative Suite 4 as an upgrade to Dreamweaver MX and everything was fine until my laptop packed up. On my new laptop I have re-installed Creative Suite 4 but it will not accept the serial number.
I suspect this is because I do not have Dreamweaver MX installed on my new machine. I no longer have my Dreamweaver MX CD or serial number so am unable to re-install it.
After a lengthy discussion with Customer Services they could offer no advice and suggested I post a question on the forums for advice.
I would be grateful for any suggestions as to how I can get Creative Suite 4 to accept my serial number.Support is wrong. Only they can fix serail number issues since only they have access to the databases. Try again and request a different operator.
Mylenium -
FCS2 Will NOT Accept Serial Number of FCS
Here's my dilemma:
I have been running FCS HD for what seems like an eternity. I have a G5 (non-Intel) dual 2G running OS 10.4.11. I purchased a Panasonic HPX-170 to start shooting HD. FCS HD will NOT accept native video files from the P2 cards, so I looked into FCS 2 and it WILL accept the files (through "log and capture"). So I bought an upgrade copy (from HD to 2). I took two days to install it, now it won't accept the serial number from my HD version. I've been told that it should work even thought the HD version is an upgrade from FCP 3. They're all retail versions (it even says "retail" on the FCP 3 disc envelope and on the FCS HD installation instructions for the DVD Studio Pro and Motion installation guides).
I have all the original discs and serial numbers for all three versions (not pirated), so I'm not sure why this isn't working.
I forgot this part: when I first installed FCS 2, it accepted the serial numbers and opened. The next time I tried to start the program, a small dialog box popped up and asked for the serial numbers again, and that's when it wouldn't accept them.
Any suggestions? Do I need to reinstall the entire suite?
Thanks in advance,
LloydOK, here's what my disc envelopes/install booklets say:
Final Cut Pro 3.0 Retail, then the serial number. There's also a QT Pro serial number.
FINAL CUT PRO HD UPGRADE FROM FCP, then the serial number, along with a QT Pro serial number, and MOTION RETAIL and DVD STUDIO PRO 3 RETAIL discs, both with serial numbers.
FINAL CUT STUDIO 2 UPG FROM FCS, then the serial number.
I'm not sure if there were any other "upgrades" or other steps in between because I can't find any other discs or manuals, so I'm pretty sure that's all I had.
I just did a total uninstall using FCS Remover and made sure all the files were gone according to Apple's uninstall instruction, then tried to reinstall FCS 2, but when it asked for the previous serial number, it wouldn't accept it. I tried both the FCP 3 and FCS serial numbers and nether worked.
I'm lost... -
Will not accept serial number--why?
My serial number entered from the one on the plastic case will not be accepted. I currently have Adobe Photoshop Elements 8 and am trying to install APE 10.
Is it asking for your qualifying serial number? You should first enter the Photoshop Elements 10 serial number followed by the next window which will request your qualifying serial number.
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Acrobat Pro 9 will not accept serial number
When I install Acrobat Pro 9 on Windows 7 x64 I recieved the error message invalid serial number. I have called and verified that the number is valid. This serial number is part of the CS 5 Design suite. The application will install in the trail mode but will not license. I have used the CD and downloaded the application from the adobe web site.
How did you get the serial number for Acrobat 9 Pro?
I bought Adobe Creative Suite 5 Design Premium student / teacher edition. I registered it using the coupon code and received one serial number, for the Design premium install. I have been struggling to obtain the serial number for Acrobat 9 Pro, see http://forums.adobe.com/thread/636246
Where do you find this elusive Acrobat 9 Pro serial number?
EDIT Forget all that...
OK I have figured it all out.
You buy Adobe Creative Suite 5 Design premium Student and Teacher edition.
You go to the Order Fulfillment page http://www.adobe.com/uk/education/students/studentedition/order_fulfillment.html
You click on "Get you serial number"
(log in if you aren't already)
You enter all the information and attach your student ID etc, selecting your product as the design premium, and you get a support request raised. Within a few days you get a serial number for CS5 Design Premium (mine took 7 minutes to get).
But you need to repeat this process, entering all the same information, but choose Acrobat 9 Professional as the product. It then sends you a serial number on the second case you raised.
By this time, I had installed Acrobat 9 Pro as a trial, so I entered the serial number in and it all worked, then I clicked on Help - Registration and it all went through okay.
Yay!
Message was edited by: confused one -
Elements 10 install will not work from CD
1st install was not complete-would not work. Uninstalled completely, even regedit.-no trace left. rebooted of course. but it will not install. it wants to uninstall non-existing elements 10.
what to do?Any chance that you backed up your registry prior to manually editing it? If so please do so.
You can also try running the CS Cleaner tool to attempt to detect any remaining registry entries and try to remove them. You can find details regarding the use of the CS Cleaner tool at CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html. -
Install will not accept Ser #
Serial # will not work??
Please answer few questions so that we can help you/
1. Which Adobe Product are you trying to install?
2. On which OS are you installing?
3. What is the nature of Serial number : Volume or Retail?
And as suggested by "Test Screen Name", please do not include the serial number in message. -
Upgrade will not accept serial no.
I'm having some trouble getting my Aperture 2.0 upgrade to install. I have the full version of 1.0 (Education version) and I purchased the upgrade from Apple's website. When I attempt to install it, it prompts me for the original serial number, which I enter. I get "The serial number you entered is not valid." as an error message and I'm unable to move on. I've checked and rechecked all the characters and they are correct. There are no spaces before or after the numbers and I'm using the dashes as I'm supposed to.
I suspect it has something to do with my Education version. Anyone have any suggestions?
Thanks!it is on the box of the software as well as in the EDU webstore
as well if you check http://store.apple.com/us/product/MB675Z/A it does say
Upgrade Requirements
To upgrade to Aperture 2, you'll need a Mac with Aperture 1.5 installed and a valid serial number. You should download and run the Aperture 2 Compatibility Checker before ordering the upgrade to make sure your Mac meets the minimum system requirements for Aperture 2.
Note: Academic versions of Aperture 1.x are not eligible for upgrade pricing.
as well if you look at the EDU store there is only Aperture (at least on the Canadian site as that is the one I can access with my EDU id)
it also says there
Note:
Previous purchases of Aperture at an Education discount are not eligible for upgrade pricing. -
iPhoto 11, vers. 9.2.3 - Photos downloaded from my camera have a set of numbers which are repeated with each download posing a problem when trying to place them on a CD or thumb drive as the duplicate numbers are not accepted. I have well 2500 photos and possibly dozens of duplicate numbers. I thought I could simply modify the name of each photo but that does not work. Any suggestions would be appreciated, thank you.
Two simple solutions
1 - export to different desktop folders on the desktop and then drag those folders to the thumb drive - duplicate file names in different folders are fine (you can not have duplicates in the same folder)
2 - export to a desktop folder using the sequential file name option - Exporting From iPhoto - and drag that folder to the Thumb drive
LN -
Creative suite production studio after effects will not accept serial number
I have had this program installed on my XP 32 bit machine for years. I have never tried AE and need to create an alpha channel for a video clip. When I opened the program, it asked me for the serial number. I typed the serial number on my software case and it said it was invalid. What to do? I cannot afford to upgrade for more reasons than just the software. I will have hardware issues with newer versions.
Support is wrong. Only they can fix serail number issues since only they have access to the databases. Try again and request a different operator.
Mylenium -
do l have to aquire a different serial number to re deploy cs5 software on to the same computer after a harddrive clean .cs5 had been bought from a store and installed at a previous time
Richard Schonberg are you utilizing the serial number registered under your account at http://www.adobe.com/? You can find more details on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
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