Photo Album Photo Size

I have tried the PSE Photo Album but cannot get an entire photo to show on an album page. Photos are cropped by the program (sometimes showing just an arm or sky). I have enlarged the photo on the album page using the 'arrows' but cannot get all of the original to show, all that happens is the arm is made larger.
It is rather frustrating to have a photo album feature that does not show an entire photo. It would seem I am missing something. I would be grateful if anyone could explain if this is normal for Photo Album or whether this might be a software glitch. The guides I have already watched do not provide any help about how accurately the Photo Album includes a photograph.

Adobe Support helped.

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