Photo crop for contacts pic not working

I'm trying to resize a pic for some contacts.....but it's not allowing me to do so.......any tips and is anybody having this problem ?
Thanks

Thanks for the reply......sorry for leaving out the details........
Ipad.......in the contacts app...the one we all have on iPad..........I'm adding and changing some contacts photos........I go to the contact.......tap edit........tap the photo to edit it......it opens........and when I try to pinch to resize and move to a different part of the pic......it does not allow me to resize.......no error...........don't know why........thanks again for your time dude..........ciao.........

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I am working on a Markting solution for a University with CRM 5.0.
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I can segment for schools in Segmentbuilder. Now, I need to generate "new target group from contact". In my case the contact person of the school is the Teacher (function type is contact person). This does not work.
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I understand Schools are crated as Org and Teacher as Persons. There exist a Relationship between these similar to Contact Person (BUR001).
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Photo crop for contacts pic not working

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