Photo distorted after uploading into Photoshop

I recently downloaded a trial version of Photoshop.  I have tried uploading several different photos and they all come out distorted...either sections are blocked out as a solid color or several dots across the picture.  I am looking for help.

Go to view in the top menu bar. Scroll down to Pixel Aspect Ratio Correction. Usually clicking this on or off will correct the problem.

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