Photo Downloader - delete files from camera results in device is not connected or busy

Hi,
My user use Adobe Bridge CS6 since a few weeks. They also made a transition from Windows XP to Windows 7 (32 bit). All my users have the issue in Photo Downloader. They can download the pictures into their network folders, and when the import is completed Photo Downloader asks if the user wants to delete those pictures from the device or card reader. When the user clicks on Yes, it results in the (some what) following error: Device is not attached/connected or busy. Since we use the Dutch language it is a free translation ;-). Now my first thought was that maybe Windows sees the device as a Read Only device and that is why he can't delete those pictures. If so, I have to search for the solution in our policy's and USB/device management. But I am not familiar with Adobe Bridge.
Thanks!

EJEskes wrote:
…They can download the pictures into their network folders…
Sorry to be the messenger with bad news.
This is the boilerplate text often used in connection to saving to a network (please NOTE the part where it explains that normally, it does work, but that it is impossible to troubleshoot someone else's network remotely, and that's why it's not supported by Adobe):
If you are opening files over a network or saving them to a network server, please cease and desist immediately in the event you are currently experiencing problems with one or more files. Working across a network is not supported.
See:
http://kb2.adobe.com/cps/406/kb406793.html
Copy the CLOSED file from your server to your local hard disk, work on it, save it again to your local hard disk, close it, and copy the closed file back to the server.
Of course, the fact that Adobe does not support working across a network does not necessarily mean it won't work. It should.
Adobe's position is that there are too many variables in a network environment for them to guarantee that everything will work correctly in every network, especially given the fact that if something does not work properly, it's probably the network's fault, and Adobe has no way of troubleshooting your network.
If you can't work locally, you are on your own, and if something happens, you're on your own. If you must work from a server, make sure your network administrator is a competent professional.
When problems arise, a lot of valuable work can be lost.

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