Photo Downloader Shows Nonexistent Images

Unfortunately, my Mac system shut down during the process of downloading images from one of my cameras. The data on the SD card was corrupted but I was able to retrieve the files using a non-Adobe utility. Then I did a low-level formatting of the SD card in the camera. But now the Photo Downloader in Bridge is showing generic icons for the deleted images (with sequence numbers), while telling me that it "cannot obtain files from this device." So Bridge has found itself in a Catch 22. I don't see an option for correcting this situation. "Refresh list" does not fix this. There is no delete option either. I have not yet tried to purge the Bridge cache because that would delete the information for all the image folders that Bridge has processed (anyway, that's how I understand it). If purging the cache is the answer, it is too bad that there is not a "purge cache for most recent download" option. But I'm asking, is purging the cache the solution, and the only solution? Thanks.

So where is the bad data? Is it in the overall Bridge cache? Should I purge
that cache? At this point, that's the only step that seems available.
Photodownloader is not able to view Bridge cache, it only imports files from
external sources and Bridge cache is to my knowledge not connected in any
way with Photodownloader, those cache files only reflect the contents of the
disks you have pointed Bridge to.
First thing for you to try is quit both Bridge and Photodownloader, then go
to the user library preferences folder and find the plist file for
Photodownloader ( com.adobe.photodownloader.plist). Drag this file to the
trash and restart Bridge and Photodownloader to try again.
Second option is to format your SD card again (in camera as you indicated
have done before) but no need for low level formatting this time.
Also a hard reset for your camera is something I can think off (while on and
active remove batteries from the camera and put them back again ), kind of a
wild shot but it helped me several times when there was an error given on
the camera.
There seems to be a programming flaw in the Photo Downloader. It should not
create a dead end like this.
Have to admit Downloader needs attention from the programmers, it hasn't
been changed much since its creation. And it has a lot of potential and is
far underestimated in IMHO :-).
However it is not easy to make an application proof for every thinkable
disaster human being is capable of...
And it proofs again that the use of a separate card reader is by far
preferable above direct connection with the camera

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Hello edison_hi,
Thank you for using Apple Support Communities.
For more information, take a look at:
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http://support.apple.com/kb/ts3195
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Photo Downloader Shows Nonexistent Images

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