Photo files disapearing from hard Drive while using Lighroom not relink issue, any ideas?

I've been using Lightroom and while using it files have been disappearing, I understand how to relink the files, it's not that.
The file folders are showing up but the files are missing. Not all files are affected. They haven't been in my trash.
Seagate have sent me a 'What a shame, it's not our fault email' Won't be buying any more of their products. They say it's a lightroom / Mac OS problem.
Does anyone know how I can retreive these missing files? If they've had the same problem? Thank you.

Does anyone know how I can retreive these missing files?
Restore from your backup copies
Download and install an "undelete utility" (there are free ones available) and see if it can recover the files

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