Photo Gallery freezing up on Samsung Galaxy SIII

When I open my photo gallery, the pictures show up but I can't scroll through them. If I open the pics thru the camera, I can scroll half way through before it freezes. Any answers?

    Hello lilylulu,
Thank you for keeping us updated on the issue on the device. We are just as eager as you to get this resolved once and for all. May I ask have you cleared the data on the device? If you haven't done so then here are the steps on how to do so.
Settings > Application Manager > All > Phote Gallery > Force Close > Clear Data.
After you have tried this step then please share your findings. The results of this step will greatly determine the direction that we need to go in next.
Thank you...
Arnett_VZW
Please follow us on twitter @VZWSupport

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