Photo is missing? Would you like to locate it?

Win 7 64bit with LR 2.6 Sure could use some help with this one. Import 700 photo's from folder A and 600 to folder B. Every photo, in both folders has this little ? in upper right hand corner of photo. When I click on, LR ask if I would like to locate it? When I click on yes to takes me to same folder I imported from. Have tried SYNC folder, no good. Have tried uninstall several times including all LR associated folders like, lrcat, settings, any folder that says LR etc.. Any and all clues would be appreciated. Thanks. Jim

Very simple import.. Import at the current location??
Photos are on internal HD. Selected as follows: Add photos to Catalog without moving, don't re-import suspected duplicates, settings = none, metadata = none, keywords = none, previews = none. Just trying to get photos into lrcat after renaming files using Photo Mechanic.
Was trying to re-organize 4 existing folders on HD which were in lrcat. Removed all photos from lrcat, renamed in PM, then import into new lrcat. First 2 folders are just fine, Second two folders, LR do not like. Have uninstall/reinstalled LR several times etc.. How could LR be rejecting photos with new lrcat? Thanks. Jim

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This is a new notification coming up with iTunes, why and how do I fix it? The song "Penny Lane" could not be used because the original file could not be found. Would you like to locate it?

This is a new notification coming up with iTunes, why and how do I fix it?
The song “Penny Lane” could not be used because the original file could not be found. Would you like to locate it?
Max

Hey xxCreepyFiaxx,
First, I would try the following suggested steps for when you don't see content in iTunes after updating:
Quit iTunes.
Download and install the latest version of iTunes.
Use the Finder (Mac) or Windows Explorer (Windows) to go to the iTunes folder that contains the iTunes library files:
Mac OS X
/Users/username/Music/iTunes/
Microsoft Windows Windows XP and Windows 2000
\Documents and Settings\username\My Documents\My Music\iTunes\
Microsoft Windows Windows Vista and Windows 7
\Users\username\Music\iTunes\
Drag the iTunes Library file from the above location to the Desktop.
Open the Previous iTunes Libraries folder in the iTunes folder.
Locate the file named iTunes Library YYYY-MM-DD where YYYY-MM-DD is the date you upgraded iTunes (Year-Month-Day).
Drag this file to the iTunes folder (the enclosing folder).
Rename this file to iTunes Library.
Open iTunes.
You should now see your missing content in iTunes.
via: No content shows up in iTunes after updating
http://support.apple.com/kb/TS1967
If that doesn't resolve the issue, then I'd go through the steps in here:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Have a good one,
Delgadoh

After installing iTunes 10.5 update i get the following message when trying to play any song in my Library "The song could not be used because the original file could not be found. Would you like to locate it?" how do i fix this??

I have an iPod Classic and work on Windows 7.
i recently installed iTunes 10.5 update and since then i cannot play any of the songs in the Library - i get the following message
"The song could not be used because the original file could not be found. Would you like to locate it?"
what happened to all my songs (almost 2000) How can i get them back into my music library?
Please help - i do not want to spend another week downloading all my cd's onto my computer !!!!!

Try my script FindTracks. Select a few of the missing files to start with then run the script. Choose No at the first prompt so that you can check how it works track by track, then confirm or edit the location of the media folder where your files are. Once you are happy with how it behaves let it process larger numbers of tracks automatically.
tt2

ITunes tells me "Could not be used because the original file could not be found. Would you like to locate it?" I can locate it and all my other music, but can only open one song at a time. How do I set it to open all my music whenever I want it?

iTunes tells me my song selection: "Could not be used because the original file could not be found. Would you like to locate it?" I can locate it and all my other music, but can only open one song at a time. How do I set it to open all my music whenever I want?
Message was edited by: Woildbill

I just spent several hours dealing with this when switching to a new PC. It was extremely frustrating as I knew my files were on my external HD but no matter how many times I copied my old iTunes folder over the files were still missing...because dummy me had forgotten to "unhide folders" on my new PC and my old files were actually stored in a hidden folder created long long ago.
This is how I did it on Windows 7 with iTunes 10
1. Look in iTunes Advanced Preferences to see where iTunes is saving files. (Edit, Preferences, Advanced)
Example: C:/Users/Woildbill/My Music/iTunes/Music
2. Ensure you are able to see hidden files - Control Panel, Folder Option, View, Show Hidden Files
3. Use Your Computer's Search Function to Locate the Missing File (Start, Search, type name of song - I started my search in "My Music" folder but be sure to expand to entire Computer if not found right away)
4. In Search Results, right-click found folder and select properties. This will tell you where the file is actually stored.
5. Use Windows Explorer (right-click start) to navigate to the location of the file. It is likley your other missing files are in the same location.
6. In Windows Explorer, copy the newly located files to the iTumes location from Step 1 and everything should work again.
Hope this helps!

The song could not be used because the original file could not be found. Would you like to locate it?

Suddenly unable to access & play music in iTunes, I have paid for.
Frustrating - *** apple?
Attemps I have made to no avail...
1) Choose one specific broken file. Press CTRL+I to Get Info. Navigate song myself...
This lead me through music>itunes>itunesd media to an Empty envelope with the song name.
2) Retrieve song from previous back ups.
I went to my external hard drive updated with Time Machine & was again lead to an empty folder with the song name that has an ! beside it in iTunes.
3)
iTunes WILL NOT let me download it again. It says "play" beside the song title instead of "purchase" (as it should) but even when i try to play it from iTunes says "The song could not be used because the original file could not be found. Would you like to locate it?"
which of course leads no where.
4)
Checked iTunes for songs that needed to be downloaded - nothing.
5)
Not in trash bin
I have not moved or renamed any songs.
There are not multiple copies of the same song in my music library.
songs are apparently missing & so not able to be put into a new folder.
like most, i truly do not have time to take time out to find multiple songs or i purchased via itunes .
so frustrating.
Help very much appreciated.

Previous purchases may be unavailable if refunded or if no longer on the iTunes store.
•Downloading past purchases from the iTune Store, App Store, and iBooks Store:
http://support.apple.com/kb/HT2519
•iTunes - Apple Support:
http://www.apple.com/support/itunes/
•iTunes: Apple Support Communities:
https://discussions.apple.com/community/itunes
Sorry that your missing purchases no longer appear available.
Not sure what other recourse you have.
Good luck & happy computing!

When I double click on a song in my iTunes Library i receive the following: the song "....." could not be used because the original file could not be found. Would you like to locate it?

Greetings all
When i double click on a song in my iTunes library the following appears:
The song "......" could not be used because the original file could not be found. Would you like to locate it?
Hope you can help
revds

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes.
tt2

Continually get pop up box "The song "song title" could not be used because the original file could not be found. Would you like to locate it?"

Continually get pop up box "The song "song title" could not be used because the original file could not be found. Would you like to locate it?"

Hey xxCreepyFiaxx,
First, I would try the following suggested steps for when you don't see content in iTunes after updating:
Quit iTunes.
Download and install the latest version of iTunes.
Use the Finder (Mac) or Windows Explorer (Windows) to go to the iTunes folder that contains the iTunes library files:
Mac OS X
/Users/username/Music/iTunes/
Microsoft Windows Windows XP and Windows 2000
\Documents and Settings\username\My Documents\My Music\iTunes\
Microsoft Windows Windows Vista and Windows 7
\Users\username\Music\iTunes\
Drag the iTunes Library file from the above location to the Desktop.
Open the Previous iTunes Libraries folder in the iTunes folder.
Locate the file named iTunes Library YYYY-MM-DD where YYYY-MM-DD is the date you upgraded iTunes (Year-Month-Day).
Drag this file to the iTunes folder (the enclosing folder).
Rename this file to iTunes Library.
Open iTunes.
You should now see your missing content in iTunes.
via: No content shows up in iTunes after updating
http://support.apple.com/kb/TS1967
If that doesn't resolve the issue, then I'd go through the steps in here:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Have a good one,
Delgadoh

Some of the songs I have downloaded onto i tunes won't play when I select it to do so. The error message I get is "The song could not be used because the original file could not be found. Would you like to locate it?" How can I get my songs to play?

Some of the songs I have downloaded into i tunes won't play when I select it to do so. The error message I get is "The song can not be used because the original file can not be found. Would you like to locate it?" When I select yes I'm sent to a screen that has my i tunes library listed. When I select the song in question I'm asked if I would like to open the song. When I select this option I get nothing. The songs I have downloaded must be somewhere because they are listed in my i tunes library and on the screen I've been sent to. I can't the songs to play however. This is not true of all of my songs but it is true of quite a few of them. Actually, one song is too many. How do I get my music to play that seems to be locked up somewhere in the computer?

Presuming they're on your computer, right click on them and then follow the prompts to locate hte file on your computer.

On some of my files there is a ! in front of it, if I try to play the song, I get an error message; "The song "_____" could not be used, because the original file could not be found. Would you like to locate it?" Then when I click "Locate", I get nothing.

I'm really dumbfounded on this one and it's driving me bonkers!!!! On some of my music files there is a ! in front of it, if I try to play the song, I get an error message; "The song "_____" could not be used, because the original file could not be found. Would you like to locate it?"
This began to happen when Chuck made playlists2burn on2CD-and then he would delete the playlist; sending all the song files into oblivion. Certain songs have a ! right next to the file name, and as I stated before, i get that error message:
"The song "_____" could not be used, because the original file could not be found. Would you like to locate it?"
So I click on "Locate". No help. I get a menu with folders that say "catroot" and other folders which names I cannot remember, but I scroll PAST the file folders, & it's just a bunch of ".DLL" files.....I don't understand what any of the names of the folders mean...it's frustr8ing-coz this is my 2nd iTouch, my 1st one got stolen & I can't afford2buy my music back at this time & i NEVER before had a single problem with losing song file locations.
              Is there anyone out there who has been through this frustrating game of chasing your tail?....<that's how I feel>
If so I would be ever so gr8ful if maybe someone with the knowledge would be so kind as 2 tell me how/where 2 retrieve these songs & how to put everything back where it belongs, I would be 4ever gr8ful !!!
I can't afford 2 replace the songs just like I'm unable 2 buy back my old music from my stolen iTouch....man that was an awesome collection-someday I'll be able 2 afford 2 do that & I would like 2 have all the new music that I paid 4 but cannot find when I got my new iTouch....that would just be wonderful.
             I hope someone sees this post that can help me retrieve these files....losing $100.00 of iTunes is a REAL BUMMER!!!!!!
                                                  ThanQ SO very much!
                                                                         [email protected] or [email protected] or [email protected] .
                                                                                           You can also find me on Facebook, my given name is Tiffinie Trimmer, &
                                                                                            that's my Facebook "handle". ThanQ 4 taking the time 2 read all of this!
                                                                                            hope 2 get a reply someday....I'll B checking all my emails & my Facebook, as well
                                                                                            as marking this page in my FAVORITES so I can find it fast! Take Care!!!

I was not complete clear.
Since you never changed the settings in the advanced section of iTunes preferecnes, you have to chech that your music is really in the location setted in the folders reported in the advanced section. If not you have 2 ways: reset the position of this folders or in the actual disk organisation or in the pointing on the preferences.
If you press the reset button you just give to itunes its default setting as for the position of the music files: probably this will be a good choice if you have never changed any default preference.
But before I would check the folders and see if the songs are really there
In my iTune I have this, and I believe it is the default.
Users/YOURHOMEFOLDERNAME/Music/iTunes/iTunes Music

Moved iTunes library to an ext hard drive to make space on my int drive... Followed steps from apple. Now I cannot access my music... It says: "File could not be used because the original file cannot be found. Would you like to locate it?"

Moved iTunes library to an ext hard drive to make space on my int drive... Followed steps from apple. Now I cannot access my music... It says: "File could not be used because the original file cannot be found. Would you like to locate it?"
I moved my iTunes library to my external hard drive some time ago and I followed the directions listed here on the apple support page. It did copy my library and now is on my hard drive... I can open iTunes and use it to sync all of my devices but I would like to play my music... I can see all of my music files but can not play them if I click on an album or song it says the following: "(file name) could not be used because the original file cannot be found. Would you like to locate it?" I click locate but do not know where to go from there? I need a way to access all files and not to hunt down one at a time on my hard drive... I am pretty sure I deleted the original library to make space on my internal drive which was the reason for moving it. I have tried and tried to fix it and do not have a lot of time to do so with a one and two year old at my house who do not like it whenI sit down at my computer. What to do??? Any help is much appreciated!!!

See Make a split library portable. Move all of the bits of the library together in the the correct shape and it should work. Or undo exactly what you did and then start over.
If you're a former Windows user don't try merging two folders together that have the same name by dropping one into the same folders as the other, as that goes badly on a Mac.
tt2

I tried to play my iTunes and suddenly get an error message that says "The song (name) could not be used because the original file could not be found. Would you like to locate it now?" It happens on all my tunes and each one I select ends up with a "?"

I tried to play my iTunes and suddenly get an error message that says "The song (name) could not be used because the original file could not be found. Would you like to locate it now?" It happens on each tune I select and a "?" appears beside the song. Does this sound familiar to anyone?

I was not complete clear.
Since you never changed the settings in the advanced section of iTunes preferecnes, you have to chech that your music is really in the location setted in the folders reported in the advanced section. If not you have 2 ways: reset the position of this folders or in the actual disk organisation or in the pointing on the preferences.
If you press the reset button you just give to itunes its default setting as for the position of the music files: probably this will be a good choice if you have never changed any default preference.
But before I would check the folders and see if the songs are really there
In my iTune I have this, and I believe it is the default.
Users/YOURHOMEFOLDERNAME/Music/iTunes/iTunes Music

After upgrading iTunes I can no longer play my songs. It says that "The song ________ could not be used because the original file could not be found. Would you like to locate it?" I have NO clue where to look.

After I recently Upgraded iTunes I can no longer play any movies or songs. It says that "The song ______ can no longer be playe because the original file cannot be found. Would you like to locate it?" I have no clue where to look as I'm not tech savvy. I did look in previous itunes libraries file and it's empty. Any and all help is appreciated.

The links below illustrate how your iTunes should look if you use default settings in preferences. If you don't use those settings then you have to know what you're doing.
Image of folder structure and explanation of different iTunes versions (turingtest2 post) - https://discussions.apple.com/message/13025536 and https://discussions.apple.com/message/17457605
The above links also illustrate the Media folder and its subfolders. Look for a file in there in the logical structure by folder artist and album. If you're lucky, linking one file will get an offer to link others and it iwll all come together again.
I see you are running OSX 10.5.8 it would help to know which version of iTunes you use now and which one you used before.

ITunes will no longer play my music, all the albumss are there but it if I click on a song to play it I get a message saying " The song (name of song) could not be played because the original file coul not be found. Would you like to locate it."

iTunes will no longer play my music, all the albumss are there but it if I click on a song to play it I get a message saying " The song (name of song) could not be played because the original file coul not be found. Would you like to locate it."

You get this message because iTunes can’t find the file. This can happen for a number of reasons:
The song file or a folder in its path was renamed
The song file or the folder it is in has been moved
The song file has been deleted
The device containing the song files e.g. external drive is not accessible or the drive letter has changed.
Do any of these aply to you?

My partner deleted my itunes (10) library. I use a WD external back-up and retrieved my itunes library, but when i try to play a song i get the message 'could not be used because the original file could not be found Would you like to locate it?'

My partner deleted, by accident my itunes library. I have an iMac 10.6.7, Itunes 10. I use an WD passport as an external back up and retrieved my itunes library but now get the message "could not be used because the original file could not be found. Would you like to locate it?" so itunes is not recognised the exclamation marked songs, how do i get the retrieved files recognised. At times I get fed-up with Apple blocking files being used, although I like the product its restrictions are so silly!

You not only have to retrieve the library file from the backup drive but the actual music files (usually stored within the "iTunes Media" folder) as well.

Error code; original file could not be found, would you like to locate it?

when i try to transfer songs from my library to my ipod shuffle, i get this error message (error code; original file could not be found, would you like to locate it?). Then an exclamation point(!) in the first column it appears next to the song in the library.
When i go to the folder mymusic/itunes/itunesmusic folder, the song is there, but why is there an exclamation point next to the song in the library? And how do I restore all these songs, and what causes this?

Sounds like your iTunes .ITL library file got corrupted.
What are the iTunes library files?
There are some posts around here by Buegie on how to fix that...

"The song ______ could not be used because the original could not be found. Would you like to locate it?" Getting this message, only download 10.6.3.... where could they be? how do I find them on my PC?

Trying to find songs? No other changes to computer, just the download of itunes 10.6.3.??
How do I find the originals or get them back??

The default location for iTunes downloads on Windows Vista is under : \Users\username\My Music\ (where username is the name that you've chosen to use on your computer). If you do 'get info' (control-I) on one of the tracks (and tap 'no' on the 'would you like to locate' popup) then you might be able to see where iTunes is expecting to find that track (it should show at the bottom of the Summary tab).
If you can't find your iTunes downloads underneath that folder (and you can't find it via a search in windows explorer) then depending upon what country that you are in (music can't be re-downloaded in all countries) then you could try redownloading them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes. If you still have the entries for them on your iTunes library, then even though the files behind them may no longer exist on your computer, iTunes will assume that you still have them and won't let you re-download them, so you need to delete the iTunes entries first before trying re-downloading.
Re-downloading : http://support.apple.com/kb/HT2519

Photo is missing? Would you like to locate it?

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