Photo Services Problems

I'm wondering if anyone has the photo services phone number.
I'm having trouble with a book I ordered for Christmas. I ordered it the 1st, and it was sent to the wrong address. I called apple support and was told to e-mail the photo services people. So I went through that rig-a-ma-role, and they supposedly sent out another book, which was delivered to a wrong address again (and this time its a mystery address and they won't tell me where it is...) The book is being re-printed and sent out AGAIN, but the lady I've been e-mailing back and forth won't tell me where it is being sent the third time.
I'm befuddled and really disappointed in the service I've gotten from Apple. I wouldn't recommend the photo services to anyone since the support is so atrocious, and I think the next time I want a photo product I'll use shutterfly or one of the more reliable alternatives.
But does anyone have a phone number I can contact? Seriously, what do these people use to order lunch with? There MUST be some sort of support phone number for photo services

To my horror they only sent me 4 of the ten ordered and have no clue when the rest of my order will arrive, obviously they won't be xmas gifts.
My calenders have arrived in boxes of three - so you may very well have two more boses of three eadh arriving - what does the order history page - http://www.apple.com/support/photoservices/orderstatus/ - show you?
They need a PHONE support line, email doesn't cut it with a 24-hour response when there's an urgent issue. I called mac support and then talked to iphoto people who were at least able to get info over to the department faster than the support email.
Then I suggest you tell Apple your opinion - iPhoto Menu ==> Provide iPhoto feedback - telling the other users here will not accomplish anything
LN

Similar Messages

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    I can,t get onto apple photo services. Got photo book back yesterday with one photo that had super imposed over another.
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    Go to https://expresslane.apple.com/GetproductgroupList.action. Select Apps & Software > Mac Apps > iLife for Mac > Photo Services and go on from there. Apple has been very good about working with customers with book printing problems.
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    Solved!
    Go to Solution.

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    Tracking # {edited for privacy}
    2/16/10 Verizon eCenter responded (Michael)  I am sorry for the inconvenience you have experienced. 
    Please contact our Consumer Sales and Solutions Center directly at 1-800-Verizon or (800) 837-4966 
    Monday through Friday between 8:00 AM to 6:00 PM Local Time. 
    2/16/10 Verizon eCenter (Sue)  responded : I am sorry for the inconvenience you have experienced. 
    I understand your frustration and concern regarding canceling your internet service in error. In order to provide you with the best customer service, please contact our Consumer DSL Sales and Solutions department directly at (800) 567-6789 and a representative will be happy to assist you.
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    Without doubt after this problem get clearly resolved, you will lose this good costumer, get a negative feedback and I am planning to publish this letter at every web forum available.

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  • IDoc flat file over AS2 adapter to IDoc adapter

    Hi, The scenario is IDoc flat file(.txt) over AS2 adapter to IDoc adapter. Could anyone help on how to convert the IDoc flat file to xml in AS2 adapter to execute the mapping further? we are using PI 7.0. Thanks in advance! -zameer

  • Adding attachment

    Hi all, I have got a requirement in which i need to allow the user to attach documents. That is, we are providing maintenance view for the user to maintain information about a process in the view. The view has many fields related to the process. In a

  • How to start iTunes Minimized?

    Hello, I am trying to get iTunes to start minimized when I start it. I have it set on my main computer to share the library so I can get to it from other machines, so I'd like it to pretty much run all the time. I've set iTunes to minimize to the sys