Photo shop elements 12 won't stay open

I.m using Vista. I had enstalled photoshop 12 successfully then when using it, my laptop battery went dead.  The next time I tried to open it, the orrganizer would stay on the screen for a few seconds, then go away. I tried to open it from program files, as one of you suggested...same problem.  The I uninstalled it and reinstalled using my serial number...again as one of you suggested.  Still no luck. It installed but would not stay open.  Then I thought that maybe my anti virus protector was the problem.  Disabled program shield for a few minutes and still does not work.  Now I can't even get it to open at all....please help!!

Can you create a new profile (or username in everyday language) on your machine to see if you can use the program from that user. 
I suspect it is your profile that is corrupted and if by creating new profile everything starts working then you can continue using that new account and delete the corrupted one.  Of course, if you have any documents, photos, emails etc in the old profile needs to be copies to the new profile but this is a send stage of the exercise.  First create a profile and try it before doing anything.

Similar Messages

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    Just got it Pricey Software Not Functing!!! Everytime

    Hi,
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    Photo shop Element 6 failed to open catalog  The catalog could not be opened.  It is either corrupt, or the version is out of date and cannot ne updated

    Hi John
    Thank you very much. As a result of your advise, Adobe Photoshop Element 6 are now working perfect.
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    Kind regards
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    Original Message----
    From: [email protected]
    Date: 08/03/2010 05:37 PM
    To: "Boomie Shodeinde"<[email protected]>
    Subj: Photo shop Element 6 failed to open catalog&amp;amp;nbsp; The catalog could not be opened.&amp;amp;nbsp; It is either corrupt
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  • Photo Shop Elements 8 Error

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  • Help! Photo Shop Elements 12

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