Photography plan to full creative cloud?
I was given the adobe photography plan as a gift from my parents, and it turns out that I need the other apps for school. Is it possible to upgrade my account from the photography plan to have the whole creative cloud? Thanks In advance.
Upgrade single to all Cloud http://forums.adobe.com/thread/1235382 may help
Similar Messages
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I had a prepaid photography plan for a couple of months and then decided to upgrade to the full creative cloud suite because I needed more apps. However, I just updated today and I still don't see all of the apps. I changed my card from one I had used previously to a different one, so I'm not sure if that has anything to do with it not working yet.
I see some of the apps
This is my current view of the Creative Cloud program.
For some reason Premiere CS6 was available but I cannot find the app anywhere on my computer after downloading. It says it is functioning in creative cloud but I cannot find it. So I tried to uninstall it, but it's not working. Audition CS6 was able to download from the Creative Cloud without any issues but shouldn't it be CC not CS6? Also I need After Effects as well but I can't find that. The InDesign CS6 was a physical disc copy I had from before with a license. -
Change from full creative cloud suite to just photography
How do I change from full Creative Cloud Suite to just photography-Photoshop and Lightroom only?
First contact Adobe to be sure you don't have to pay a termination fee
-Adobe contact information - http://helpx.adobe.com/contact.html
Second cancel the subscription you already have
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Last buy the subscription you want Creative Cloud pricing and membership plans | Adobe Creative Cloud -
how can i get some help to cancel my single app month to month and/or upgrade to full creative cloud membership? please don't tell me to follow the guidelines because i've tried several times but the options to 'switch plan' or cancel plan' are not available on my screen
Keensy I have requested a member of our support team contact you directly via telephone. Once I was able to review the correct account it appears our support team has tried multiple times to contact you. I would recommend checking your SPAM filtering in case you need to receive additional messages from our support team.
I did request that you be contacted via telephone. I am sorry for all of the difficulties which you have faced.
For future viewers of this discussion when contacting our support team at Contact Customer Care it is imperative that you be logged in under the account tied to your membership/subscription. While there is cancelation options available you will have an increased chance of being offered an opportunity to contact our support team if your account entitlement can be verified. For this to be done you will need to be signed into the same account as your membership/subscription/registered software title. -
Is the full creative cloud membership charged in full, or on a monthly payment plan?
I'm looking to upgrade from single app. membership to full Creative Cloud membership. It's not clear whether this is charged out monthly or a lump sum payment at the beginning?
If you look at the plans page you will see what is available in terms of charges. Since it can vary depending on where you are in the world, I can only describe what I see...
2 annual plans where you can either pay the year in full up front or you can pay monthly
1 monthly plan -
How to upgrade from the current Photoshop Photography Program to the full Creative Cloud student?!
In the account section it just gives me a full version (the one for 65€)Start here https://creative.adobe.com/join/edu
One Year Intro Price http://forums.adobe.com/thread/1448933?tstart=0
http://www.adobe.com/products/creativecloud/students.edu.html
http://www.adobe.com/products/creativecloud/buying-guide-education.html
http://www.adobe.com/education/students/student-eligibility-guide.edu.html
ID Proof http://www.adobe.com/store/au_edu/academic_id.html -
PS and LR bundle. Do I pay both fees if I upgrade to full Creative Cloud?
Hi
I am considering purchasing the PS and LR bundle. However, I might wish to upgrade to full CC ($49.99 p.m) before the annual contract term of the initial bundle expires. How will this work. Would I still have to pay for the initial bundle AND the full suite, or will the PS and LR package price be absorbed in the full price?Hi JaneSamurai,
As answered correctly by Ssprengel and Twenty_one, you can upgrade your plan from the Photoshop Photography Program to Creative Cloud complete. On the date the upgrade is done, you will be charged for the new plan and receive a refund for any unused days for that month on the current plan, accordingly.
If you want to switch/upgrade the plan so please refer to the below mentioned link under "Upgrade single-app memberships to a full Creative Cloud memberships"
http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscript ion-troubleshooting-creative-cloud.html
You can also contact our Customer Support
http://www.adobe.com/support/download-install/supportinfo/
Let us know if this helps,
Thanks!
Gurleen -
I have a full Creative Cloud subscription. How do I add email hosting to my free hosted website?
FIRST check with Adobe to find out if you may cancel what you have without a fee
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
Then cancel what you have
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
And finally buy a new subscription
Cloud Plans https://creative.adobe.com/plans
-Special Photography Plan includes Photoshop & Lightroom & Bridge & Mobile Lightroom
-Special Photography Plan includes 2Gig of Cloud storage (not the 20Gig of the full plan) -
I have a full Creative Cloud Subscription, but I only use Photoshop and Bridge. I want to change to a less expensive subscription but it is not clear what steps I need to do to make this happen. Do you have a simple step by step guide? Seems that there is lots of help to upgrade but not down grade.
FIRST check with Adobe to find out if you may cancel what you have without a fee
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
Then cancel what you have
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
And finally buy a new subscription
Cloud Plans https://creative.adobe.com/plans
-Special Photography Plan includes Photoshop & Lightroom & Bridge & Mobile Lightroom
-Special Photography Plan includes 2Gig of Cloud storage (not the 20Gig of the full plan) -
How do I downgrade my membership from Full Creative Cloud to just one app?
How can I downgrade my membership from a full Creative Cloud subscription to just a one app subscription?
Cancel what you have and buy a new subscription
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Special Photography Plan (includes Bridge & Mobile Lightroom)
http://helpx.adobe.com/creative-cloud/faq/mobileapps.html
http://helpx.adobe.com/photoshop/kb/differences-photoshop-creative-cloud-photography.html
Cloud Plans https://creative.adobe.com/plans
-and subscription terms http://www.adobe.com/misc/subscription_terms.html
-what is in the entire Cloud http://www.adobe.com/creativecloud/catalog/desktop.html
-http://www.adobe.com/products/catalog/mobile._sl_id-contentfilter_sl_catalog_sl_mobiledevi ces.html -
Can I switch from the full creative cloud package to just photoshop and illustrator.
I bought the full creative cloud package for my girlfriend as a Christmas present, but she only uses photoshop and illustrator. Can I switch plans?
garethCancel the full plan and buy the photography package and a single subscription to illustrator
DO contact Adobe so you don't have to pay a cancellation fee
This is an open forum, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
Is Lightroom Mobile include in a full Creative Cloud membership?
I am subscribed to the full Creative Cloud. This includes Lightroom but seems NOT to include Lightroom Mobile. Is this true?
---Paulhttp://www.adobe.com/products/lightroom-mobile/faq.html
Lightroom mobile is included as part of the following Creative Cloud membership plans:
Photoshop Photography Program
Creative Cloud complete plan
Creative Cloud Student and Teacher Edition
Creative Cloud for teams complete plan
Lightroom mobile | Get started with Lightroom mobile -
Changing from single membership to full Creative Cloud membership failed
I have tried to change my single membership to full Creative Cloud membership but it failed. In URL https://creative.adobe.com/account/plans is place where you can update your membership when you give password below next sentence
(To upgrade your membership, we need your account password.)
After giving my password, it gives message: Oops! We have detected an error and were unable to update your plan. Please try again later.
Ihave tried it many times during last 24 hours and with different browsers like Firefox, Chrome and IE-10 wihout success.
Can you please help me to change my single membership to full Creative Cloud membership!
Yours sincerely,I have to get AE for my animation work because the trial has experied. I have 5 months left my single membership. If I buy now full access instead upgrading, i loose about 125 euros! Does Adobe refund my those 5 months payments?
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Downgrade from Creative Cloud complete plan - annual to Creative Cloud plan for Photoshop customers
How do I downgrade from the Creative Cloud complete plan to theannual to Creative Cloud plan for Photoshop customers
Hi Bev
All sorted. Many thanks for your help.
Karen
Date: Wed, 18 Sep 2013 06:10:40 -0700
From: [email protected]
To:
Subject: https://forums.adobe.com/Adobe Creative Cloud Downgrade from Creative Cloud complete plan — annual to Creative Cloud plan for Photoshop customers
Re: Downgrade from Creative Cloud complete plan — annual to Creative Cloud plan for Photoshop customers
created by Beverley Gray in Adobe Creative Cloud - View the full discussion
Hi Karen
I've cancelled your complete membership so you can sign up for the new program: https://creative.adobe.com/#plans/offer/photoshop+lightroom
Thanks
Bev
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I ordered the full creative cloud on sunday and received an order number but still can't open any of the programs. When i check the status of my order online, it says it can't find it. Is this normal after 3 days? I tried asking in a chat window instead of the forum but no one answered and after about ten minutes my screen restarted and closed the chat window down. It seems a little frustrating not knowing what happened to my order and not being able to contact anyone. Is all this usual with Adobe or are they just having technical problems this week?
Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
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