Photos and Music on external HD do not synch with Snow Leopard upgrade.

I upgraded to Snow Leopard several months ago. I keep my music and photos on an external HD (WD My Passport). Since the upgrade most of my music does not synch and Faces. Can someone help me resolve this? My family has 4 iPods that I can't fully synch and I can't organize any of my nearly 9000 photos into Faces categories (one of the main reasons I bought Aperture).
The error message I get on a large amount of my songs on iTunes when I try to play them from my library is "The Song XXX cannot be used because the original file could not be found. Would you like to locate it?" It will occur to entire albums or only on a few songs within an album". Several of my Apps do not synch as well.
When I try to assign Faces in Aperture, normally after you enter the same name on a handful of photos it will start to 'recognize' the face and ask if the photo is "xxx". No matter how many times I enter a name, it fails to recognize the face within the album or in other albums. Entering thousands of names by hand, rather than clicking "Confirm" is rather cumbersome.
Any help I can get would be greatly appreciated. I have been to the Genius bar several times and after more than 5 hours still have no resolution.
Thank you very much.

As a sidenote; be aware that you will need to update or even upgrade some of your third-party software, Adobe especially, and you will need to ensure you install Rosetta (additional installations) if you're still using Appleworks or other PPC applications. SL doesn't support Classic.
Peripherals like scanners and printers will almost certainly need updated drivers, if they're available. Many manufacturers won't support kit that's more than 3 years old.

Similar Messages

External hard drive not recognized with Snow Leopard?

This isn't a new problem, but I finally can't avoid solving it any longer!! When I updated to Snow Leopard, my iMac stopped seeing my LaCie external hard drive (firewire). I've gone through the steps at the LaCie site and checked for updates from Apple, but no luck. I do see an "unknown device" in "About this Mac," but I can't get it to recognize it.
Has this problem been dealt with? Thanks in advance.

monicadale wrote:
I do see an "unknown device" in "About this Mac," but I can't get it to recognize it.
LaCie support is usually excellent, you might give them a call, if you can't find enough on their site.
Look in Disk Utility... is it mounted, or grayed out?
Does it show a volume or not (the indented listing under the drive icon)
If it's not mounted, try choosing it and using the mount icon.
Have you tried reformatting the drive?
Launch/Utilities/Terminal and enter this command at the prompt:diskutil listPress return. Note the number of the disk (far left column) you want to unmount.
Launch/Utilities/Terminal and enter this command at the prompt:
diskutil list
Press return.
If it sees the disk, note the number of the disk (far left column) you want to mount.
Then, enter this command:
mount /dev/(number of disk)
Put in the number without parenthesis.
Press Return.
You may also want to run sudo diskutil repairVolume /dev/(the number of the disk)
Let us know.
-mj

HT201250 My 10.7.3 Time Machine won't work with external disks. Worked fine with Snow Leopard, and even Lion 10.7.1

My 10.7.3 Time Machine won't work with external disks. Worked fine with Snow Leopard, and even Lion 10.7.1
I have tried everything, even buy new external disk from different manufacture.
If I cant get a fix soon, I am downgrading back to SnowL.

Still no luck. I tried all the tricks, reconfiguring TM (remove selected disk option, and re-setting it, and trying different disks). Tried new combo updater, and the newer TM update after that. Tired two different disks too (one is my older firewire WD MyBook 1TB, and my brand new 3tb Seagate GoFlex USB... either one plugged into back of computer - no intermediary devices). I did get the TM buddy wiget and it produced the following log, from the last attempt, where I setup lots of exclusions so that backup quantity was small (under 10gb). Still it failed to complete. Here is that log, for what it is worth:
Starting standard backup
Backing up to: /Volumes/TM-Disk/Backups.backupdb
9.56 GB required (including padding), 911.15 GB available
Waiting for index to be ready (101)
Copied 0 files (0 bytes) from volume Mac HD.
Backup canceled.
To prove a point, I will take these disks are run them on my other Tiger and Snow Leopard laptops to prove TM works fine on those with these disks. But I fear the only options are to either have my tech re-install LION... or just have him reinstall SL instead. Im at wits end.

After downloading Lion the noise level of the fans increased. A noise which did not exist with Snow Leopard. Any ideas how to reduce noise?

After downloading Lion the noise level of (what I believe to be ) the fans increased. A humming noise which did not exist with Snow Leopard. Any ideas how to reduce this noise?

I have seen this mentioned a dozen times, here, on Lion,and MacRumors.
Nope. Usual suspects.
And whether you tried a clean install instead (backup and erase) and then use MA to import

HT3258 help!....i have macbook with lion 10.5.8 op because protools does not work with snow leopard, now i bought "traktor" which does not work with old op sys, can´t find a suitable update anywhere, what to do ? pete

help!....i have macbook with lion 10.5.8 op because protools does not work with snow leopard, now i bought "traktor" which does not work with old op sys, can´t find a suitable update anywhere, what to do ? pete

According to Roaring Apps, there is a version of Protools compatible with Lion. But you may need Snow Leopard 10.6.8 to buy either Lion or ML on MAS. It looks like you need to get up-to-date with your OS and the apps too.
http://roaringapps.com/apps:table/tags/_t/index_tags/_t/p/2
http://roaringapps.com/apps:table/tags/_p/index_tags/_p/p/3

Leopard TM backups are NOT compatible with Snow Leopard

I just discovered while upgrading to Snow Leopard that Time Machine backups made in Leopard are not compatible with Snow Leopard at this time. So, for those of you who are considering upgrading to Snow Leopard using your TM backups to restore your data, the TM backup will not be recognised by Snow Leopard.
I called Apple Care to check this when I went to restore my data as I had done an Erase and Install, and they confirmed that I would have to either:
a) use the data on my TM drive as any other data only backup, or
b) re-inslall Leopard, restore the TM backup, then upgrade to Snow Leopard rather than erase and install.
For info

Scott in MD wrote:
Incidentally, yes, the "package" file is the in.Progress file. It seems to have the incremental updates, since it's a real big file, and has very recent entries. Again the last set of timestamped folders (i.e. a full backup) was over a year ago.
No, something's very wrong. All (completed) TM backups are the same.
Inside the Backups.backupdb folder should be a single folder with your computer name; inside that should be a series of folders with the date & time of each remaining backup, plus the Latest folder which is an alias to the most recent of the date & time folders, except an "in.Progress" folder.
The "in.Progress" folder is an incomplete (failed or cancelled) backup, and is ignored in all TM displays, since it's unusable.
In any event I have not deleted or changed any of the files. Also the stuff in the "Latest" folder is over a year old. But I've had TM running the whole time.
So does that mean (I'm hoping) that my recent stuff will be recovered from the inProgress file if I can ever get this working? Or does it mean I'm screwed anyways, because the best I can get is the files from the Latest or most recent timestamped folder (again, both a year back).
First, run +*Repair Disk+* again (and again) until it either fixes all the errors or can't fix any more. If it can't fix any more, it's barely possible a heavy-duty 3rd-party app such as +DiskWarrior 4.2+ can (it's about $100).
Let's see if DU can fix it on a second pass. Hopefully it will, and the problem was preventing the more recent backups from appearing.

HT2486 address book 4.1.2 is not launching with snow leopard 10.6.8

address book 4.1.2 is not launching with snow leopard 10.6.8

MIght be corrupted preferences ...
Go to ~/Library/Preferences
Move the com.apple.AddressBook.plist file from the Preferences folder to the Trash.
Try launching Address Book ..
~ (Tilde) character represents the Home folder.

OS will not boot after Snow Leopard Upgrade

I have a MacPro (Intel). I just upgraded to Snow Leopard and everything appeared fine. However, after restarting my computer the OS will not load. A circle with a hash through it replaces the Apple logo and the apple's spinning wheel continues but all drive activity. I have tried to run the install again by forcing the computer to open the dvd drive then booting for the OS DVD but this has not worked. Has anyone experienced this and successfully resolved?

You have a five year old computer, so a failing hard drive at this point is not so strange. You have a couple of options you can try. Start with this one, but if it does not work you will have to erase the hard drive. I hope you have a backup of all your files.
Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.

Macbook pro will not boot after snow leopard upgrade

My GF has had a macbook pro since mid 2008. It's been running like a champ since I've known her for the past 3 years with no issues. It has/had OSX 10.5.8 installed. We tried to consolidate all our pictures from all our apple devices and realized she didn't have an icloud on the old 10.5.8 OSX. So I called apple and they told me to order and install the snow leopard OSX 10.6 first and then upgrade to lion etc after that, Well we got the disk yesterday popped it in to install and it's been a disaster.... the computer shutdown for what looked like a normal restart during the installation process and never booted back up. Attempts to manually reboot leave us locked on a grey apple logo screen with spinning gear indefinately whith the Snow Leopard disk installed during boot up. With the disk removed I get the flashing file folder with a question mark. I called apple support we tried all the PRAM and SMC resets and then decided that we should go to the Genius Bar once all those failed. After an hour and a half drive to the nearest genius bar we were told that the we suddenly had a hardware issue which just happened to coincide with the new OS installation.... I'm not buying it and am looking for some help. The macbook was running like a champ until we inserted a disk recommended by apple... Any takers?

You have a five year old computer, so a failing hard drive at this point is not so strange. You have a couple of options you can try. Start with this one, but if it does not work you will have to erase the hard drive. I hope you have a backup of all your files.
Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.

FireWire ports on display not working with Snow Leopard Mac Pro

I just bought a new quad core Mac Pro with Snow Leopard and I have connected it to my three year- old Apple 23 inch cinema display and everything works fine....except for the Firewire 400 ports on the display. They no longer recognize my external iSight camera or external hard drives. And of course the devices will not connect to the computer's 800 ports. Anyone come across this, or have any solutions? I've tried connecting and reconnecting and have repaired permissions. Thanks.

This means that my Firewire 400 ports on the display are no longer supported by the computer?
They need a FireWire connection to the computer. With older computers, the FireWire cable from the display would plug in to a computer FW400 port to provide the connection. With FW800 only computers, you need the adapter.

Canon MP620 print driver does not work with Snow Leopard

Bought a Macbook & bundled Canon MP620 printer in Dec 08. Two days ago upgraded to Snow Leopard, and I can no longer print (the printer is not recognized), it only sees "Bonjour scanner" (the printer is a multi-function printer, copier, fax, scanner). Spent more than two hours with two different Apple tech support people over the phone; talked to Apple personnel in store. My printer is connected via Ethernet cable to a wireless modem, and I connect to the wireless modem via Airport. The phone tech person insisted that this printer is supported by Snow Leopard, but we reloaded the print driver from the Snow Leopard installation disk with no results. Finally my last resort, which worked, is to go to Radio Shack and get a cable that has a USB-A (printer) to USB-B (Mac) attachment. I was able to print. It is unacceptable for Apple to have this problem, as I went into the store four different times to discuss whether I should upgrade to Snow Leopard, and was told on every occasion that Snow Leopard will make everything run faster, more smoothy, etc. NOT! I want Apple to post a notice on their web site to a) confirm their print driver problems with Snow Leopard and b) to confirm WHEN new print drivers will be released.

Have a look at my last posting re Canon network printing.
http://discussions.apple.com/thread.jspa?threadID=2128186&tstart=0&messageID=100 97438#10097438
i got my MP980 working via Ethernet and wireless. The same procedure should work for your MP620.
Pahu

Colors not consistent with Snow Leopard 10.6 on an Eizo SX2761W monitor

I am unable to get any color consistency with Snow Leopard 10.6 on my Eizo SX2761W display.
Most of the actual "content" (i.e. images, videos, websites, etc.) is displayed very saturated and dark, much more saturated and dark than in 10.5.8. I presume that's because of Snow Leopard's new gamma value. The problem is, all of OS X's GUI elements, like the dock, icons and color labels in the finder, title bar buttons, etc. are not displayed in the same manner. These elements are all very desaturated, pale and grayish. NoMachine NX sessions running in X11 (via Rosetta) also have this desaturated look in Snow Leopard.
Here's a screenshot comparison I put together, that shows those color inconsistencies using the example of Mozilla's Firefox logo on the web in Safari, on the web in an NX session and as an icon in the Finder and in the Dock:
http://dl.getdropbox.com/u/7276/SnowLeopard-ColorsAndContrast.png (1 MB)
As far as I could test it, I get these color/contrast discrepancies only on the Eizo SX2761W monitor. I checked this on a classic Mac Pro and a late Mac mini with the same results. On a MacBook and its internal display Snow Leopard's colors seem consistent.
I tried to recalibrate the SX2761W profile, I tried out all the other standard color profiles available in Snow Leopard, I tried to copy my old profiles over from a Leopard backup, but I was unable to get rid of the display inconsistencies. After a whole day of trying and tinkering I went back to 10.5.8 to get a consistent color environment back.
Any ideas what's causing this and more importantly what to do about it? I have to say I'm at my wits end. The only thing I can think of is mailing this issue to Apple in the hope there will be a point release in the not too distant future that fixes the problem.

I have what I assume is the same problem. It just started today on my DELL WFP2407 - but remains even when switching to my MacBook Pro's built in screen.
The Dock, Safari, the desktop background - and probably other colour managed applications; all show very pale blue hues with over saturated red. Blue goes towards purple and other colours get muddled and pale. Oddly the Finder displays colours correctly on icons, but not the dock. I took a screenshot of Finder's Safari icon next to The Dock's:
http://www.nuxx.dk/hosting/paledock.png
- Clearly showing significant inconsistency... I just updated to 10.6.1 which didn't change anything.
Needless to say I tried calibrating a new colour profile to no effect, and seeing as the finder itself renders things just fine I'm not sure that's where the issue lies.
This is a huge problem for me, I hope there is a simple solution.
Message was edited by: nuxxie

New Macs not shipping with Snow Leopard?

I just bought 2 Mac Minis for media playback use; I ordered them on 9/9 and figured they'd come with Snow Leopard (the Apple Store has a "ships with Snow Leopard" banner at the upper right, even).
However, they both shipped with 10.5.6 installed, and a DVD in the box also with 10.5.6 - no sign of Snow Leopard.
Any ideas on what's the best way to get this remedied? Visit a store, or phone support? I just spent 10 minutes clicking around support.apple.com but it kept sending me in circles.

daviangel wrote:
Yes this is one of the many reasons Apple customer support is usually rated #1 because they will usually quickly resolve things like this.
Ha
I called support -- they did help me out, but it went like this
Me: Hi, I just ordered 2 Mac Minis, they said they'd come with Snow Leopard but when they arrived they had only Leopard
Support: do you have the Mac on right now?
Me: No, not now, but I do have serial numbers and order number
Support: Oh. Because a couple people have complained about that, and I was able to help them click on the Apple menu and say About This Mac and see that the version number was 10.6.
Me: Er, no, I'm not that [must... resist... urge... to... say... "clueless"...] ... hasty. I'm quite positive that the preinstalled version, and the only DVD in the box, was 10.5.6.
Support: Oh. I'm sorry. Well, have you heard about our up-to-date program? [http://www.apple.com/macosx/uptodate>
Me: Yes, but I'm not interested in paying $20 for stuff that was supposed to come with what I already ordered.
Support: It's not $20, it's $9.95.
Me: Right. And I need two of them. Sorry I was off by 10 cents, but I'm not interested in paying anything at all for this, actually.
Support: OK, let me look into this.
... long pause
Support: OK, and you've checked the entire box, and the version number, and it's not 10.6.
Me: Yup, quite carefully, a number of times now.
and then some more pauses, confirmations that I did check the installed versions, and apologies for the slip up, and they're sending me the upgrade.
So, in general, helpful, though this whole thing has been an extra set of hassles I wasn't expecting... Fight Club had it right, "the things you own end up owning you".

M-Audio MIDISPORT UNO USB Not Working With Snow Leopard

My Snow Leopard installation worked fine except until I plugged in my MacBook to my Casio Privia with the M=Audio MIDISPORT UNO USB cable to run GarageBand. I'm getting a MIDI error which states it can't work with the latest operating system. It doesn't surprise me though for all the software and hardware driver updates that have to catch up to such a new OSX 10.6. I went to the M-Audio site to download the latest driver, but the drivers only were compatible with OSX10.5.8.
This is an alert at the site
Mac OS X 10.6 Snow Leopard Support Coming Soon
Avid/M-Audio working closely with Apple to offer support for OS X 10.6
Avid/M-Audio is pleased to hear that Apple has released Mac OS X 10.6 Snow Leopard. We’ve been working closely with Apple to bring Snow Leopard support to the M-Audio® product line, as well as the Pro Tools® product line and extended product families. We ask that all existing Mac users please wait to upgrade until we officially announce Snow Leopard support. Stay tuned for more information in the coming weeks.
This is a bit of a concern, because I need to get GarageBand running again with the MIDI hook ups. Is there a work around anyone knows about to get MIDI working with Snow Leopard.
Thanks Steve

I ran into a similar problem. I discovered one thing which may help you out though. It works OK with my Yamaha P200 keyboard but it does not work with my Yamaha NP30 keyboard. I looked at the MIDI stream and the only difference seems to be that the NP30 sends a continuous stream of MIDI clock, whereas the P200 does not. My theory is that this clock stream is somehow confusing the driver. I can't seem to disable the MIDI clock on my NP30 but if your Privia has the ability to disable MIDI clock, then it may be worth a try as it will probably fix the problem until they come out with the proper drivers.

Novatel Wireless Merlin X950D not working with Snow Leopard

I've just upgraded my MacBook Pro to Snow Leopard and my Merlin X950D 3G broadband card has stopped working.
When I insert the card sometimes it's detected but won't connect, sometimes it's detected but only after being inserted for some time (5 mins or longer) and still won't connect, other times it's just not being detected at all.
I've tried on a clean install of Snow Leopard using the built-in WWAN drivers and I've also tried with Novatel's drivers. In both cases I've tried booting Snow Leopard in 32 and 64 bit modes. Can't think what else to do; has anyone got any ideas?

I found a solution.
Download the older Novatel drivers (2.2.3) from this site:
http://www.nvtl.com/index.php?option=com_content&view=article&id=174:macosxtiger -novatelevdo&catid=42:mac-installation-i
After a reboot, your modem will work fine. Something in the 3.0 drivers is incompatible with Snow Leopard.

Photos and Music on external HD do not synch with Snow Leopard upgrade.

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