Photos cc issue

Can someone please help. I had no luck gettting onto adobe support. I had a new c drive installed in my computer with windows 8 installed on the new sshd. now I have to reinstall photoshopcc and LR. I have a current $9.99 subscription.
Can I just download again or should I cancel my existing subs and enroll again?
S

I'm just going back through unanswered threads. I know this is a few days ago, but I just wanted to check you got it sorted out. You don't cancel and resubscribe - just go to http://creative.adobe.com and sign in on the new computer to download the CC app.

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Photo viewer issue in N8

when i opened the photo viewer to view photos, it takes more time to load (the loading symbol is rotating for more than minute).This was not the actual opening time before.If i try to exit the viewer, i couldn't,the display is switched off for a while,then i pressed menu key to minimise the application and closed it.
Also i locked the screen using the slider key.but i couldn't unlock the screen using slider key.
does anyone experience the same issue?
Solved!
Go to Solution.

For all those having that "black screen" problem, here's an excerpt from the PR 1.1 changelog:
Images and Camera
* 4053 Confusing behaviour when saving to a file that matches an existing directory
* 6194 Shutter release button does not always work
* 6372 Sometimes photos are not deleted if you delete directly after taking them
* 7060 Sometimes photos are very green
* 7160 Camera app hardcodes and requires FAT partition
* 7394 Some photos are missing EXIF DateTimeOriginal data
* 7758 Daily image counter in photo filenames not incrementing in some cases
* 8087 Photo autorotation issue
* 8310 Image Viewer shows only black screen
* 8698 camera does not have the night mode function
* 8877 Volume buttons should work in camera window when lens cover is not opened
So try PR 1.1.

Photo Stream issue. Photo Stream shows 263 photos when viewed on the iMac, 289 when viewed on the iPad and 327 when viewed on the iPhone. How can this be?

Photo Stream issue. Photo Stream shows 263 photos when viewed on the iMac, 289 when viewed on the iPad and 327 when viewed on the iPhone. How can this be? Tried shut down on all devices, reboot and the results are the same.

Photo Stream issue. Photo Stream shows 263 photos when viewed on the iMac, 289 when viewed on the iPad and 327 when viewed on the iPhone. How can this be? Tried shut down on all devices, reboot and the results are the same.

CS5 HDR pro two photos alignment issue

Although I really enjoy the new tool, I'm having trouble aligning two photograph when I open then through the HDR pro tool.
Why is alignment of two photos so bad in HDR pro and perfect if you align the two same photos as two layers? I've even tried reopening the same files over and over and get different results each time in HDR pro.
In view of this, shouldn't there be a realign button in the slider adjustment screen, or options for alignment, such as Use the regular auto-align?
Since alignment works fine with layers, is it possible to have an option to use layers as a starting point for HDR pro instead of opening saved photos only? I realize this probably might not give perfect results as just fixing the automatic alignment issue...
But hey, I'm just trying to find a workflow around this if I didn't have my tripod with me at time of shoot... and I shot only two photos to composite.

Hi Chris,
thanks for looking into this matter. Where do you want me to send the files (over 50 megs zipped).. they're CR2 files...
Date: Fri, 28 May 2010 14:38:51 -0600
From: [email protected]
To: [email protected]
Subject: CS5 HDR pro two photos alignment issue
Don't know what could be going wrong. Can we get the files so we can try to reproduce the problem here at Adobe?
>

Solved! All-in-Ones Misalignment on Costco or Heavy Photo Paper Issue

Hi, after much frustration, I finally came upon a solution to the issue of misalignment when printing heavy (Costco or HP Premium) photo papers. My printer is networked and connected via the router. This fix will probably work with other All-in-Ones as well. (I haven't tried this on business cards yet but will post back when I do). By the way, I'm using Windows 7. This is a very wordy post in order to get all the steps and make it easier to follow. Here goes.
Devices and Printers/Add Printer - this is so your original printer file does not get damaged. Also you might want to create a Restore Point.
Before adding your new printer, check under Devices and Printers/right-click current working printer/Printer Properties (not "Properties")/Ports/. Make note of the port that is current being used and working. You will use this same port on the newly added printer.
Device and Printers/Add Printer/Add Local printer/Under Use Existing Port hold down the arrow at right and select the working port you made note of in step 2.
Select HP on the left/HP OfficeJet 6500 709a on the far right (this is a generic printer driver specially made to fix printer issues like this)/Next/Do not share this printer/Next.
Do a test print on plain paper at the end of install.
Now to print your photo:
Clean the printer rollers(I cleaned the ones on the back door where you clear a jam) with an electronic cleaning wipe (maybe alcohol and paper towel will work, too). This is because I think the printer has a hard time picking up the heavier glossy paper after some years of collecting soil and dust on the rollers so it slips - just my theory.
Select the photo/s you want to print. (I was trying to print a simple photo index/contact sheet. 8.5"x11" using Costco paper. The contact sheet in Explorer is located as you scroll down the options on the side). I was printing directly from Windows Explorer window in the folder where the image was located.)
Print/Select the new printer you just added/paper size 8.5x11/HP Premium Photo Paper/Fit to Picture Frame/Options/Features tab/Borderless unchecked/OK/Print
Result - a beautiful print like the kind HP is known for. Now, whenever you need to print something on heavy photo paper just select this printer. When finished, go back to your default printer.
It is my sincere wishes that this helps somebody who has been as frustrated as I have been not getting this feature to work. Now onto the business cards solution...

Thank you for the information.
Does anyone really think that HP or Avery will print this work around in their documentation?
Does HP OfficeJet 6500 709a printer exist on all software editions from HP? And how did YOU know that "this is a generic printer driver specially made to fix printer issues like this"? No one else figured that one out- who told you?
"Clean the printer rollers(I cleaned the ones on the back door where you clear a jam) with an electronic cleaning wipe (maybe alcohol and paper towel will work, too).This is because I think the printer has a hard time picking up the heavier glossy paper after some years of collecting soil and dust on the rollers so it slips - just my theory." Problem: people have had the HP business card printing problem with brand new printers- certaintly without years of soil or dust on the rollers.
How should a user, unfamilar with those gyrations you described above, go about using the printer? The basic issue is that these printers DO NOT work for Avery and other business cards unless you know how to do the actions described.
"The sheet stock business card printing problem you are having is a well documented process or product defect that newer HP printers seem to have. Others have said that older HP printers did not have this problem. I echo that experience also. There are multiple questions on these forums with various answers (revert to older printer drivers, change paper type chosen in printer setup, change brand of card paper) but the end all is that HP printers or all in ones cannot print Avery business card sheet stock with any type of repeatability or consistency due to the wandering margin issue. It is unknown whether this is a software or hardware issue or or paper issue or combination of these."
The best solution seems to be to consider a printer that feeds almost straight through versus up and around. If HP has this type of printer you could consider it. Otherwise there are alternative printer brands that feed straight through that may be better for printing sheet stock business cards.
avery, business cards, cards, margin error
http://h30434.www3.hp.com/t5/Other-printing-questions/Avery-sheet-business-card-printing-problem/m-p...

Gallery problems and photo export issues with all images JPG Raw damaged.

I'm starting to panic. I trusted Aperture 3 and upgraded entire library from Aperture 2.0.
Yesterday I uploaded new project from a photoshoot. and today is gone. Just like that. I did some export already before from that project so I know that it was there.
Yesterday I had couple crashes. But it should be saved??
Now I have serious problem. I export any Jpegs from Aperture. and when I want to process them in CS4 photomatix etc I get this http://www.flickr.com/photos/procekim/4360611822/
It does it in 32 and 64 bit? What is the problem? I can expot JPG and raw and get same result. entire gallery from 2000 to 2010 same issue.
I'm badly hurt!!!!!!!!!!!! do you have same problem??

this gave me a scare. I deleted preferences + everything in pro applications. I deleted Aperture and reinstall everything from the disk. Updated library and now it works. I even get my lost project back. It remembered my Places, but not faces, strange.
I have no idea what happened. But from now on I double copy files.

Bridge CS4 Photo Downloader issue

If I use Bridge CS4 photo downloader to retrieve images from a CF card, the download appears successful. Bridge and photoshop can process all files without problem from the download directory.
Subsequently, if I use Digital Photo Professional (Canon's provided image browser - known as DPP) to view the download directory, DPP will crash with a "DPPViewer.exe has encountered a problem and needs to close ..." fatal error window.
If I subsequently delete the first file from the download directory, DPP will successfully operate without crashing.
I have performed this test multiple times and it is "reasonably consistent".
If I use PhotoMechanic to download the images (Rather than Photo Downloader), DPP will never have an issue reading all files.
If I change Photo Downloader options to uncheck "Preserve Current File Name in XMP" and "Apply Metadata" to NONE, files can be imported by Photo Downloader and read properly by DPP.
My interpretation of this is that Digital Photo Downloader may have a problem properly downloading the first file from the CF card (hummm. a boundary condition :-) this may be associated with metadata.
Has anyone else experienced this?

Seems like I have seen posts where the autoload does not work correctly when you plug in a usb device with 64 bit systems. This is Windows Os thing. Might google this to check for solutions.

Photo Storage Issue On iPhone 6

Under manage storage in settings, I am showing that Photos is taking up 5.1GB of space on my phone, which is prohibiting me from adding music or videos to my phone. I only have 300 photos in my photo stream, so there is no reason it should be that large. I have tried deleting photos, and have also gone to my Recently Deleted photo album to clear out the photos I have recently deleted. Any suggestions? I am trying to avoid putting the phone back to factory settings and starting over, but there is definitely an issue with my phone thinking there are more photos on it than there actually is. Any help is appreciated.

Try
settings - general - reset - reset network settings.
settings - general - reset - reset all settings

Ipad2 photos sync issue ios8.1.1

I have an 64GB iPad2. I normally sync my photos from iTunes on my PC. I have about 27,000 photos. My iPad was experiencing slowness issues since upgrading to iOS8.1. Today I updated to 8.1.1.
Photo sync from my PC is not working correctly.
It creates the required folders, but the content is empty.
I've closed all apps on the iPad, shut it down, rebooted.
I've rebooted the PC.
I've unchecked all the selected folders to sync. It successfully deleted all photos. (grrrrr)
I've tried changing the selected directory in iTunes from which to sync on the PC to one that only has a 1000 or so photos.
It creates the directory on the PC, but it's empty.
I get en error message "The iPad "XXXX's iPad" could not be synced because the sync session failed to finish."
Ideas? If I go to the Genius bar, I won't have my PC.

sliffmann wrote:
I have an 64GB iPad2. I normally sync my photos from iTunes on my PC. I have about 27,000 photos. My iPad was experiencing slowness issues since upgrading to iOS8.1. Today I updated to 8.1.1.
Photo sync from my PC is not working correctly.
It creates the required folders, but the content is empty.
I assume that you mean that the photo folders sync to the iPad but there is nothing in the folders.
I've unchecked all the selected folders to sync. It successfully deleted all photos. (grrrrr)
That is how it is supposed to work. But I think that you know that. Surely you didn't expect to sync empty folders and have photos appear on the iPad if they were not in the folders that you synced. Maybe I am missing something and if I am please clarify for me.
I've tried changing the selected directory in iTunes from which to sync on the PC to one that only has a 1000 or so photos.
It creates the directory on the PC, but it's empty.
Once again, I assume that you mean that you created another folder of photos with 1000 or so photos in it. If you created another photos folder, the photos have to reside in that folder or there is nothing to sync. this could be another case where I am misunderstanding ....
I get en error message "The iPad "XXXX's iPad" could not be synced because the sync session failed to finish."
Ideas? If I go to the Genius bar, I won't have my PC.
Have you tried quitting iTunes, rebooting your PC and then reset the iPad and try again - after you get this message? Reset the iPad by holding down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen.

IPhoto (9.4.2) Photo stream issues

Im having issues with Photo stream on Iphoto
I keep on getting this error message everytime I try to use photo stream within Iphoto
Photos for the iCloud account “<email address>” cannot be accessed. Review your account information in System Preferences.
I've taken a look in the iCloud settings and everything for photo stream is switched on
When I do try and share a photo stream the pictures I add don't appear (album is empty)
The email address I use for the iCloud setup is not an apple one but I dont think this would matter. Was working before I updated to version 9.4.2
Any help would be much appreciated

Im having issues with Photo stream on Iphoto
I keep on getting this error message everytime I try to use photo stream within Iphoto
Photos for the iCloud account “<email address>” cannot be accessed. Review your account information in System Preferences.
I've taken a look in the iCloud settings and everything for photo stream is switched on
When I do try and share a photo stream the pictures I add don't appear (album is empty)
The email address I use for the iCloud setup is not an apple one but I dont think this would matter. Was working before I updated to version 9.4.2
Any help would be much appreciated

Photo upload issue with Facebook

Am having a problem uploading photos to FaceBook via Lightroom's publish interface. It shows as authorized (which was a problem in itself for a while), but I get a generic "Photo Upload Failed" error from LR4. In addition, JPEGs exported from LR4 will not upload via FaceBook's own interface. This is all new since upgrading to LR4. Windows 7. While it looks like a FaceBook issue, it started with LR4 installation and no one else seems to be having a problem uploading images to FB via Lightroom or otherwise.

Day 3 of this issue and still no repsonse from Blackberry. I guess we found out who Blackberry really cares about. March 2013 - you will be losing me as a Blackberry user.

Photo Book - issue with generating full size picture in PDF file

Need some assistance here.
I have created a photo book that I would like to order. In the middle of the book I have 2 pages that contain a full size picture on each of the pages. When I generate the PDF file one of these two pictures do not generate correctly leaving an incorrectly rendered rectangle in the bottom left hand corner. 80% of the time it is on of the 2 large 8x10 pictures, the other 20% it is the other 8x10 picture. Aperture does indicate the dpi is large enough to support a quality 8x10 photo.
I have exported jpeg files for each of these pictures and there were no problems. I am not sure by I have this problem in creating the PDF. Does any one see a potential issue with the book? When I order the photo book is it done through he PDF file or are the pictures sent in?
Because of the issue I am cautious to order the Photo Book, but would like to do so.
Any thought or feedback? Is this something that will come through as problem with the photo book as well?
Thanks

Hi ejg999,
I have a similar problem running 10.5.2/ Aperture 2.0 trial.
My 15800*4700 pixel (19.8mb) panorama was completely screwed up when printing the book to PDF. I did not span the pict over 2 pages as the center part would not be visible in the book's fold. I created 2 full size pages, resized the frames and adjusted their position.
The print just shows hundreds of small squares, some seem ok, some are blue, some are rendered partially. Totally unusable.
The physical memory was not the problem as I had at least 500mb free during the printing operation.
I printed the book twice: same problem. I thought shutting down Aperture would resolve the error. but all my pics were gone. And the Time Machine did not backup while Aperture was running (still a bug). Aaaaaarghhhh.
I managed to restore my work. I will try to create a smaller copy of the panorama and try to print.
BTW, what is the size of your photo creating the problems?
regards
FranzMacN

Photo file issues with iWeb and Aperture....also too much duplicating!!

A little background, before I get into my iWeb issue.....
Years ago I tried iPhoto, but I didn't like how it duplicated all my photo files and I wasn't very fond of the file structure it created. Years later (last month) I got Aperture. Aperture (still has a long way to go) also duplicates all your files and places them in their own file structure. If I can get along with Aperture (and if it will get along with my other programs), I won't mind putting all my files into the file structure it creates. But for now, I still have my original files in the original file structure I have had for many years as a back up.
On to my issue with iWeb and Aperture....
To add photos to iWeb, you can either go into the iWeb media center or you can drag and drop photos from other locations.
1st: iWeb media center
To get my photos into the media center, I would have to load them into iPhoto (iP 6 does allow you to keep your original file structure, but it still creates .jpg files, which fills up your hard-drive. More duplicates I don't need or want). So that is out for me. iP6 will let you view and use your Raw files.
Another way is to drag and drop your file structure directly into the media center window. I don't think this duplicates any files (at least I haven't been able to find any), but it takes an awfully long time to thumbnail all your photos (several hours and still waiting for 22K + files). Also, it won't show any Raw files. Again, out for me.
Aperture won't let you drag and drop its library into the media center at all. So if I was to move all my files into the Aperture Library, I wouldn't be able to access them for iWeb at all.....Out for me.
2nd: Drag and Drop
I was able to drag and drop Raw files directly into iWeb from C1 Pro, Adobe Bridge and Adobe Lightroom.
As I said before, I am trying to move over to Aperture. However, Aperture won't let me drag and drop photos. What is the deal here??? These are both Apple programs and they won't play nice with each other. Very annoying.
Anyway, I put a link below to my iWeb test webpage I made. All the photos were Raw files that I did a drag and drop from C1 Pro, Adobe Bridge and Lightroom. There were no problems with the publishing.
http://web.mac.com/phil_navarro/iWeb/Site%202/Drag%20and%20Drop%20test.html
So, does anyone know if they can get photos from Aperture to work?? Thanks for any responses.
Phil
G5 Desktop Mac OS X (10.4.4)

Jedi,
Perhaps you are right.
I am not a web developer and I will never be. I don't feel like spending countless hours learning how to use Dreamweaver or some other Pro web app. iWeb looked like a way to start making websites of my photos for my friends and family (much easier and better than Home Page on .Mac). All I was asking was for a way to drag and drop my photos (especially Raw files) with Aperture. Which I can do with Lightroom, Adobe Bridge and C1 Pro, and without using iPhoto.
I am not a Pro photographer either, but I purchased Aperture based on what was advertised on the Apple website. From that ad, Aperture fit my photo needs almost to a tee. I am looking to adjust Raw files, Crop, Archive and keep my use of Hard Disk space down to a minimum. I can use Photoshop for the other 5% of things I do. However, Aperture has some issues (if you own it, then you already know. If you don't, you can read the Aperture Forum) This is one of the reasons I never went to iPhoto for archiving. I didn't like the way it duplicated all my files, taking up more disk space and its file structure. So even though Aperture won't play nice with other programs, I was surprised that it wouldn't play nice with any Apple programs.
After reading your post and based on what you are saying, everyone either needs to have/learn/use Pro apps only or have/learn/use iApps only. Don't Cross the Streams!!
I guess that means Apple will need to fix DVD Studio Pro. It uses photos that are in your iPhoto library and music from iTunes (iApps in a Pro app??....for shame...."it was never intended"). Also, DVD SP won't read the Aperture library. Does that mean there are 3 platforms? Pro, iApp and Mediocre??
Now I have 2 questions:
1. Can someone please tell me which apps are Pro and iApp, or if there is Mediocre? I don't want to mix them up and "Cross the Streams".
2. Again....is there anyway to use Aperture with iWeb?
TIA,
Narvon

Photo Quality Issues with Pixma MG6220

I am frustrated. The first photo printed from this printer was of poor quality. It was very 'grainy' and 'noisey'. I printed from the printer itself (put camera card into printer). I then printed from Picasa, same problem, very poor quality. It was then a couple of months before I attempted printing again. I printed from PS Elements 11. The quality was much improved but not what I expected from this printer. I finally called tech support, after tweaking every setting I could find. They essentially blamed my computer, wanted to reinstall the drivers and I need to buy new ink cartridges. It's NOT my computer. I'm curious as to why they think it's the drivers. It very well could be bad cartridges. The printer was purchased in December (six months ago). I'm wondering why the photo software would make a difference. I'm irritated that the people I spoke with seemed completely incurious as to what, exactlly, was wrong with the photos. It would appear that no on else has had this issue. The reviews for this printer were very good. I can't imagine reviewing these images and stating that they are "excellent" as I have read from many reviews. I'll be more than happy to attach scanned images for review (scanner works fine). Thank you.

Hi,
Check this for scanned images and originals for reference:
http://flickr.com/gp/skital/Y9615F
(you can download full-res versions there as well - it's a bit hidden if you don't know flickr)
This was using Canon Glossy II photo paper and NOT Canon Ink. I was trying different replacement inks over the time and I had similar results.
I'm a little bit hesitant with spending more money on this printer, esp. that I had never have this kind of quality issues with my previous Canon printer (MP600) when using non canon inks - I had color issues but never grainess.
Well, I may try original inks again, but it breaks a deal for this printer.

Itunes photo syncing issues between laptop/ipad

I'm syncing photos on my laptop to my new ipad2 via itunes and randomly in each folder around 10% of the photos always come out corrupted with horizontal lines or even half the picture missing. Have tried reinstalling itunes etc but still get random corruption issues. Have managed to successfully import the photos if I save them to my camera and import via the camera connection kit but don't want to do that for the thousands of photos I have on my laptop. Any ideas?

I have now managed to find the cause of the problem. All down to a conflict issue between itunes and Zonealarm. The solution is to go into program access in Zonealarm and ensure that the iTunes Photo Processor program is set to NO ENFORCEMENT for trust level. An alternative is to temporarily stop Zonealarm, sync and then turn on Zonealarm back on. If you don't do this, a number of the photos (and it appears to be at random) become corrupted. Hope this helps anyone else running Zonealarm.

2010 15" HiRes Anti-Glare video and photo viewing issues

In January 2012 I bought my MBP through Apple's refurb dept.
After some weird glitchy things, which a recent format may have fixed, and some overall speed issues that i cant figure out, my monitor seems to suck.
Movies are WAY too dark, and while I can fix it a little in the DVD options, the movies look like they're on a 13 year old plasma TV, not too vivid and not too sharp.
I also do photo editing which is why I bought my 24" matte screen iMac in 2006 and why I bought the upgraded screen on this MBP. But my iMac screen played back movies and photos much sharper and with better color rendition than this MBP screen. (On top of that, my 3GB iMac was peppier and just seemed faster running programs than this 8GB MBP.)
Help.
I can't really go to an apple store because I moved from the US to Japan. The move here is the whole reason I bought the MBP, and now I miss my old iMac.

That said .. please keep in mind that running your machine with faster card will cause it heat up more and drain battery rather quickly .. gfx card status has a nice switch in it's preferences that allows you to set the preferred card for machines power states
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Photos cc issue

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