Photos for the iCloud account 'iCloud' cannot be accessed. Review your account information in settings"

Hello, when I go into settings on my iphone 4 and click on iCloud, I get a message on the screen saying "photos for the iCloud account 'iCloud' cannot be accessed. Review your account information in settings". When I click on iCloud in settings it will not allow me to do anything everything is greyed out. Please could you help me? Thank you

Try:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Similar Messages

  • Phone Stream photos for the icloud account "icloud" cannot be accessed. Review your account information in settings

    I got this message and cannot do anything with  my iphone.
    Phone Stream
    Photos for the icloud account "icloud" cannot be accessed. Review your account information in settings.
    Please help.

    Try resetting it by holding the power and home buttons at the same time until you see the Apple logo, then releasing.

  • I have this problem every time when I open my computer; Photos for the iCloud account cannot be accessed. Review your account information in System Preferences.

    processor 2.5 Ghz intel core i5
    memory 4 GB 1600 Mhz DDR3
    Graphics Intel HD graphics 4000 512 MB
    Serial Number C1*******TY3
    software OS X 10.8.5 (12F45)
    my problem is, every time when I open my computer I get this note, Photo stream and it says I need to check something? And I also cannot share videos from youtube… there is no option for me to share on FB..
    <Personal Information Edited by Host>

    For Youtube and Facebook.
    Try a restart.
    Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
    Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
    Isolating an issue by using another user account
    If the problem is still there, try booting into the Safe Mode using your normal account.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
    Safe Mode
    Safe Mode - Mavericks
    Safe Mode - About
    For Photo Stream, try System Preferences/iCloud - un-check Photos and then re-check.

  • Spill water on my Iphone and I want to recover photos on my Ipad The pictures on the Iphone were not shared with other apple devices is it possible get my photos from the iCloud ?

    spill water on my Iphone and I want to recover photos on my Ipad The pictures on the Iphone were not shared with other apple devices is it possible get my photos from the iCloud ?

    Had you set your iPhone up to use Photo Stream?
    Had your performed an iCloud backup of your iPhone before it was damaged?
    If you did neither of the above, then your photos are not in the cloud, and they are gone.
    If you performed an iCloud backup, then it would contain the photos in the iPhone's Camera Roll (taken on the iPhone) at the time of your last backup.  You could restore this iCloud backup to a device.
    If your iPhone used Photo Stream, those photos are immediately accessible to your iPad if you set it up to use the same Photo Stream.

  • Bought a new 4s and need to transfer photos from iCloud to new device. iCloud is giving me an old @me address. I do not have the email or pw  for the iCloud account. How do I retrieve this information? Thanks.

    Bought a new 4s and need to transfer photos from iCloud to new device. iCloud is giving me an old @me address. I do not have the email or pw  for the iCloud account. How do I retrieve this information? Thanks.

    If you need to change the iCloud ID on your new phone you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use.  If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • I have 2 iCloud accounts. Can I delete one account so I can make use of additional space I purchased for the secondary account? Also iPhoto seems to only connect to the primary account? How do I send files to the secondary account?

    I have 2 iCloud accounts. Can I delete one account so I can make use of additional space I purchased for the secondary account? Also iPhoto seems to only connect to the primary account? How do I send files to the secondary account?

    Both accounts are completely independent from each other. In order to use the space that you have purchased for your secondary account, you must change it to become your primary account. Yes, as you said, services like photo stream only work with the primary account. Unfortunately, there is no comfortable way to just transfer data from one account to another one, but you can do it via a third party application e.g. via Dropbox: e.g. for photos: photos stored with your current primary account > manual transfer to dropbox > after you made your secondary account to the primary account,  transfer the photos back to your new primary account etc.

  • HT4623 popup 'photo stream' has appeared & not allowing it to open & blocked my ipad mini. it says photos for iCloud account can not be assessed. review your account information in settings. IGNORE & SETTINGS ARE NO WORKING

    popup 'photo stream' has appeared & not allowing it to open & blocked my ipad mini. it says photos for iCloud account can not be assessed. review your account information in settings. IGNORE & SETTINGS are not working

    Try this now.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • My old apple ID is being used for the iCloud account.  I need to change it to my current Apple ID, My old apple ID is being used for the iCloud account.  I need to change it to my current Apple ID

    My old Apple ID is being used for the iCloud account on my phone.  I cannot change the account when I click on iCloud Settings.  Please help!!

    You will have to sign out from the iCloud preference pane and sign in with the new ID. Of course when you sign out all your iCloud data - email, calendars, contacts - will disappear from your Mac, assuming you have indeed been syncing them to the iCloud account you want to stop using. You can transfer the calendars and contacts manually, but you can't move the email addresses from one iCloud account to another.

  • Every time I boot up I receive the message that "iCal cannot log in to your iCloud account because you password is incorrect-" I do enter it correctly but the same error message comes up the next time the computer boots up.  How do I correct this issue?

    How do I correct the problem that every timeI boot up I receive the message that “iCal cannot log in to your iCloud accountbecause you password is incorrect…” I do enter it correctly but the same errormessage comes up the next time the computer boots up?  Thanks.

    Hello jwpg,
    Thank you for the details of the issue you are experiencing after restoring an iCloud backup.  I recommend the following articles for an issue like this:
    iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7
    http://support.apple.com/kb/TS5207
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/TS5223
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Are not the right ones for the icloud account. How can I find out what these are?

    I have downloaded icloud onto my PC. When I try to access my account I am told that although my Apple ID and password are correct they are not the right ones for the icloud account.How can I find out what these are?

    Christine Helen wrote:
    I can't find any way of creating an icloud ID. I only have a PC. no Mac product except an iPod classic.
    Oh, then you can't unless you know someone with a Mac you could use for a moment or 2. (Like at the Apple Store)

  • I need help with a second hand iphone i purchased recently,i am having issues setting it up as it has is requesting for the icloud account that was used by the previous user

    i need help with a second hand iphone i purchased recently,i am having issues setting it up as it has is requesting for the icloud account that was used by the previous user

    Sorry.
    The iPhone is of no use until/unless the previous owner removes it from their account.
    You will need to find the prior owner or return the iPhone.

  • HT5631 I have change my Apple id and now my phone cant sign into i cloud. I dont have the old pas word to delete the old account. It will not stop asking for the icloud id.

    I have change my Apple id and now my phone cant sign into i cloud. I dont have the old pas word to delete the old account. It will not stop asking for the icloud id.

    ALL purchases are permanently associated with whatever Apple ID was used to originally obtain them.  Apps can not be updated without knowledge of that ID and, more importantly, its password.  Apple IDs can not be merged and purchases can not be transferred from one ID to another.

  • HT5624 i do have apple ID and password but i forgot password for the icloud account . what i have to do ?

    I have iphone 5 which was bought from apple store regent street ,london in february.i took it abroad to use.unforthunatly it didnt work. it kept asking to sign in for the icloud account but i forgot the icloud password .i tried the apple ID it dindnt work.what shall i do ?.

    Your iCloud account and Apple ID should be the same thing. If you go to iforgot.apple.com and enter in the account it's asking you for, you can reset the password for it there by using either security questions or by sending yourself an email. If that doesn't work, try giving apple support a call to get your password reset at
    1-800-694-7466

  • Deleting photos in photo stream.....i,m always following the instructions on my pc to delete photos in the icloud, but there is coming always a message-there is problem with the server....this result i saw some few days!!

    I want to delete photos in the icloud from my pc and i,m following and understand the instructiones from your system, but in every time i must read a message - there is a problem with the server connection.
    What is the solution or when will be solved the problem?
    Best regards
    Tunk2412

    Dear Carolyn,
    thx xo much for your support, but the problem is not solved.
    Thx so much to sent me the instruction comments for the customer support, but there is always coming a message......
    "You cannot reset the photostream, because there is a problem with the server connection. Please try again later."
    This message is coming since 4 days.
    It will be very helpful, to get a message, when Apple will be solved the problem.
    Thx so much.
    Best regards
    Tunk2412

  • I got four emails for the icloud and they are all terms and conditions and i cant find the agree button. where is it in the email?

    I got four emails for the icloud terms and conditions and i cant find the i agree button in the email . Where is it?

    It is not properly connected to the network.
    Make sure location is set correctly
    DNS should be on auto (settings - general - network)
    Try ethernet
    Signal strength on device won't account for issues, you would need a network report from istumbler, netstumbler or similar. This will show accurate signal strength along with noise and nearby networks

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