Photos from computer to palm problem

ok so when i add a photo from my computer onto my pictures in my palm centro it won't allow me send the photo by text message. Why is that and how can i fix it? i know it can be done because i've done it before but for some reason it doesn't allow me to do it again. Can someone please help me!
Post relates to: Centro (AT&T)

Are you using SMS or MMS to send the picture?
Typically you need to use MMS.
Try a 10 second soft reset by taking out the battery for at least 10 seconds. This allows the device to power off completely, like a shutdown on a PC.
Are you using the method in the manual on page 114?
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://kb.palm.com/wps/portal/kb/na/centro/centro/att/home/page_en.html
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.
Click on the learn tab for the userguide.

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