Photos get cropped when printed

I have some images that I am sending to my local Walmart for printing.
Walmart uses Fuji equipment.
When I get the prints back I've noticed that some of the prints have been 'cropped'. A portion of the top or bottom is missing. This is most noticeable because I have added text to the bottom of these photos and it is easy to see where the text gets cut. I've checked my images in Photoshop. The image size says exactly 4 x 6. I then upload the jpg using an ActiveX tool that gets run from the Walmart photo site. I've even checked some of my photos with the 'Print Preview' function. The preview looks fine. Just like my image on my pc. Any suggestions? I've also used Kodak's services. They provide a 'Cut and Trim' option that can be turned on or off. Turning it off provides a print that is exactly what was sent. Even if there is extra white space around the image. But everyone tells me there is no such option with Fuji.
Thanks for any help!

Randy,
1. I have had the same experience with the machine at CVS. I cropped them precisely @ 4x6" landscape at home, but their equipment went further.
2. Most recently I tried out Winkflash. They will give you 50 free prints, just pay $0.99 for postage. I did not perceive additional cropping. Try them. www.winkflash.com
3. Walter Mossberg, the WSJ computer guru, wrote a glowing report about the Kodak service. I have not tried this service.
4. Printing at home is OK for a few prints, but it tedious to do a bunch of snapshots, and also expensive when one factors in ink and paper.
Ken

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