Photos loss

Hi all,
I store my library on a WD MyBook World Edition II 2TB NAS.
Yesterday I opened Aperture 3 to add some new photos form the SD card and I noticed some projects were missing previews on the main screen.
Every project still lists every info about itself, number of photos, date, name.
Opening any photo from one of these shows a badge on the bottom-right corner, representing a yellow danger triangle and a "link-like" black arrow.
Getting informations of the Aperture Library package says that now it's about half the original size (the last size I remember)
In addition to this fact, I can't figure out how to recover datas from my drive because it's networked and data recovery utilities such as Data Rescue 3 do not work on this kind of drives.
I'm very scared of having lost my photos.
What should I do?
Best regards, Alberto

I have had the same problems. I would contact Apple, direct at one of their stores, if that is possible. I have never had better after sales service and help with any other company or product. Apple give excellent service. Though as i tell them, It would be much better if it were not required. Allan

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Photo loss from a project when creating a smart album

Running Aperture 3.4.3 on iMac with OS X 10.7.5. Photos stored on internal drive. After creating two smart albums based on a date range, one with keywords and one with ratings, some, but not all, of the photos that appeared in the smart albums disappeared from the original projects (each project contains photos from a single day). One of the original projects still notes 454 photos under its thumbnail, but when opened only displays 308 photos. The project path of the photos in the smart album still references the correct project. I tried deleting the smart album but the photos did not immediately reappear in the correct project so I undid the delete. I tried closing and reopening Aperture. I tried system restart. No luck. Reading the Aperture help/manual suggests that the photos should remain in the original project.

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IPhoto 6 crashing and photo loss...

Hi all, I just installed 06 last night. Was creating a calander and iPhoto crashed on me twice. When it crashed the third time, I sent the report into apple. Once I did that, I noticed that all my photo's from Feb 05 to present are no longer there.
Fortunatly under the Pictures directory all my photo's are still there. So I have two questions: Has anyone else seen this before? Is there an easy way to get iPhoto to reload all these pictures, or do I have to drag them in manually (a lot of different folders..
Thanks in advance.

Hi burge,
Darn, I hate when stuff like this happens! It seems as if a data file got corrupt/dmaged when you crashed. so far I haven't found any easy way to recover from damaged data files except to create a new library and start over. (This is why it is good to have backups of the iPhoto Library folder)
How many images do you have in your library?
Do you mind losing albums, keywords, comments?
If not...
close iPhoto
-drag the iPhoto Library folder to the desktop
-launch iPhoto and create a new library
-double click the iPhoto Library folder on the desktop to open it
-the two main folders you will need to import are the Original folder and the Modified folder (only if you want to import the edited images).
-the Originals folder has all your originals photos unedited. the Modified folder has all images that you have edited, rotated, cropped, etc.
-Drag these two folders to the desktop
-If you want to save the edited image, find it in the roll in the Modified folder and drag it into the roll of the same name in the Originals folder. It will replace the originals and now will be the original.
-If you don't care to save any edited images, then don't import the Modified folder into iPhoto or don't bother replacing the edited image with the original image like I just described.
-If you import the Originals folder into iPhoto you will have all your originals in their named rolls.
-If you import the Originals and Modified folders into iPhoto, you will have all of the being in the originals folder in the finder. The roll with the same name as the other will have a _1 appended to it's name (in the finder)
-the roll from the originals will be next to the same roll from the Modified folder within iPhoto. You can then delete any of the images from there if you want.
I know this might sound confusing but it really isn't.
Get back if any of this sounds like something you might want to do.

"An error occurred while trying to save your photo library..."

Installed iPhoto6.
Started app. It said it would take a few seconds or minutes to upgrade.
About 6 hours later after churning on thumbnails it is now claiming this error over and over with some time that goes by in between:
"An error occurred while trying to save your photo library."
"Some recent changes may be lost. Make sure your hard disk has enough space and that iPhoto is able to access the iPhoto Library folder."
It says I have 22,759 photos in Library. The Library was a subset of my images, named "iPhoto Library 2005" and it was intentionally kept below the 25,000 limit of iPhoto5.
Since Steve claims iPhoto6 can easily handle 250,000 photos, I clicked on the upgrade button with confidence. This now appears to be a mistake. Last night I was working on an iDVD for the local school and the majority of that work has simply vanished. There were 320 photos. I spent hours adding keywords, ranking, adjusting temperature, focus, exposure, etc.
Of the 320, only 16 photos survived. They are 16 in a row from the middle of the roll near the end but not at the end. The roll name was lost. The name is now just "Roll 226" and none of the photos have keywords. I know at least one of the 16 should have the keyword "DUPE" and the ranking 2 STARS since it precedes a double that I ranked 2 during a slideshow, sorted by ranking, and dragged to the DUPE keyword. All 16 should have the ACROCK keyword which I initially assigned to all photos.
Again, 304 of 320 have vanished and the 16 that remain have no keywords or rankings.
I watched the slide show in iPhoto5 three times with different music candidates so I know the keywording and rankings evaporated in iPhoto6. I also clicked ACROCK and option clicked DUPE and POOR so that all of the music program photos except dupes and poor images would vanish. I only deleted one photo so there were not a lot of changes to the library in terms of photos in it. I cannot think of any reason why the 16 chosen survived. Only two were placed in a DVD dropzone and they are scattered amongst the 16 survivors.
Also, the ACROCK and DUPE keywords are also gone while the POOR keyword added in August is in the keyword table just fine.
I exported these 320 photos last night to iDVD and tried almost all of the different themes and I dragged about 10 different photos to the dropzones, hit play, hit motion, etc.
It seems very strange that 16 photos from the middle of the pack would survive.
It seems extra odd that iPhoto5 and iDVD treated these as "established" photos, not photos hanging in the wings somewhere ready to vanish in an upgrade.
I gracefully saved and quit iDVD and iPhoto5 and there were no crashes and nothing strange happened while making the DVD. I was hoping today to try out the new themes and maybe find one that is just right for the kids. Instead, about 300 of 320 photos of the kids went bye-bye along with all the work on the photos!
I'm nervous that many more photos are missing but I will need to do a ton of checking to see what else has been deleted by the upgrade.
The user message that iPhoto6 presents is nearly useless and strange. It offers little if anything to go on in terms of a repair procedure. After saying an error has occurred, it says some recent changes could be lost but doesn't expand at all on what they may be or why.
From my experience, recently added photos, keywords, keyword assignments, rankings and maybe more can all be lost. To compound matters, before the upgrade it says that you cannot go back to the prior (working!) library in iPhoto5. Beware!
It finishes by suggesting two vague steps to take. The first is to make sure your disk has "enough" space. How much is "enough"? It doesn't say something like X GB available, Y GB needed. A user would have no clue about how much space to free up. I have over 17 GB and assumed that would be enough. I sure hope it doesn't require double the space of the existing library. I would hope it has a smarter algorithm than that since 23,000 photos at about 3 MB each maps to about 70 GB. That's a lot of "temporary" space to require to perform an upgrade. Since the upgrade/error message provide no details (unlike package installers which supposedly tell you how much space you need), users like me would have no clue if 70 GB is plenty or not enough.
I found 24 GB secretly used by iPhoto 5 for an iPod Photo Cache and a tech bulletin saying this just grows and grows without control and it can be deleted SO I wouldn't put huge hidden disk usage past iPhoto6.
The last none-to-helpful suggestion is that a user make sure that iPhoto is able to access the iPhoto Library folder. Huh?!??!?
Wouldn't this be a great thing to confirm via software before setting about on 6+ hours of work, especially if there is an error message hard-coded in the software confirming that Apple knows the result may be losing valuable customer photos and hours of work on enhancing, keywording, creating DVDs, etc.?
Of course. This appears negligent. To know that customer file loss will likely result but not checking these things out in advance before taking that risk seems like putting the cart before the horse at customers' expense & pain and certain loss of irreplaceable family photos (for the, say, 80%+ of iPhoto users that "plan" to get a backup routine established?).
I got burned in the iPhoto5 upgrade as well, losing photos, so I was sure to have a backup so it wouldn't happen again. Most I fear won't be so fortunate so be advised of the risk and work with copies of your photos only.
Also, why would iPhoto5 have all the permissions it needs to store, edit, tag and otherwise work with 320 photos added last night? Why would version 5 have plenty of permissions to use the folders and the photos in them. Why would iPhoto 6 suddenly lose those permissions or not have enough? This hardly makes any sense. The only way the permissions were set, the iPhoto libraries got created and the albums got created was by dragging a folder of images onto the albums pane in iPhoto5. So, iPhoto5 set all the permissions, everything is under one user account and there should be no surprise permissions for iPhoto6 to deal with.
It seems unbelievable that iPhoto 6 couldn't do what iPhoto 5 was doing. I never changed permissions and never touched files in the iPhoto 5 structure.
I can only guess that recently added keywords, recently added photos and recently added rankings and keyword taggings linger in some at-risk staging area that a version 6 upgrade doesn't know how to deal with. This seems like a lame way to code this app so I don't consider this a good guess but what else could it be?
Anyone else have a better hunch at a root cause?
Anyone else have an idea of a cure?
Anyone else run into this?
It sure doesn't look like there was a test case for having near 25,000 photos (an iPhoto 5 documented requirement), working with the latest roll and then doing a version 6 upgrade because it failed miserably--user data loss--without any special effort to find defects. In a former life I tested software and released software was much more difficult to break than this.
I would appreciate any other user experiences/solutions related to this problem. I am reluctant to import another 22,000 photos from iPhoto Library 2004 only to find more photos go poof without any rhyme or reason.
Thanks in advance for your help and I hope this alerts others to a potential for valuable photo loss (i.e., back up before you upgrade, verify iPhoto Library permissions--whatever that means--and have scads of disk space available assuming there's any truth to the error message!).
--Sam
G5 Dual 2.7 GHz 2 GB DDR SDRAM Mac OS X (10.4.4)

I'll check if I have copies of copies of copies. This could take a while due to the number of files.
I picked up a brand new 300 GB Western Digital hard drive thinking 20GB or so was not enough for temp files for upgrading and/or importing.
I formatted it as a mac os extended, journaled drive, not case sensitive, one full-size partition. I started iPhoto6 with the option key. I had a CF in my other WD 300 GB (with media reader). iPhoto6 asked about the photos on the card. I told it not to download those (again). Because I was holding the option key down, iPhoto6 asked if I wanted to select a different library or create one. I created one on the brand new, 100% empty 300 GB drive. I'm not sure if/where iPhoto6 creates temporary/cache files (like iPhoto iPod Cache folder) as it sets up a new library. I was hoping the empty 300 GB drive would give it ample room to load an existing iPhoto5 library.
When I dragged an old iPhoto5 Library onto the new iPhoto6 Library Album pane. I saw the "Importing..." start and it went on and on and on and... I let it run for HOURS and HOURS. When I checked around midnight, it had crashed. When I started it again, it said it had run across some huge number of stray photos.
I have no idea why iPhoto6 would have trouble importing an iPhoto5 library that was below the 25,000 photo mark for 5. This is especially bizarre since iPhoto6 claims it supports 250,000 photos!
I'll be trying to figure out if these stray photos got imported as dupes, if they lost iPhoto5 keywords, etc. I fear something different but equally bad happened since the number of photos it came up with was like 79,000--again many stray photos that didn't make it into the first import for no known reason. Since libraries in iPhoto5 were around 25,000 or less, I'm not sure what's happening.
Maybe there's a cache or temp file still created on Macintosh HD and not on the empty new 300GB drive and a bug exists for imports when space on Mac HD is "low" (i.e., under 3.5 GB). Maybe it's seeing thumbs as files it should import? Maybe it's seeing Orig and Modified images as worthy of reimporting?
I had told it not to import dupes but who knows if it goes by file name, checksum, byte-for-byte comparison, etc.
I'm not sure if I can even pull up iPhoto5 and 6 at the same time now to scroll through the libraries to see if dupes, thumbs, original/modifies/etc. are showing up to boost the count from under 25K to 79K!
Ideas? At least I know I'm not the only G5 dual user with this problem!
--Sam
G5 Dual 2.7 GHz 2 GB DDR SDRAM Mac OS X (10.4.4)
G5 Dual 2.7 GHz 2 GB DDR SDRAM Mac OS X (10.4.4)

I need help photos' resolution.

When I import photos,those photos loss resolutions.I don't why

If you are noticing a poor resolution in the viewer immediately after importing the photos this will only be temporary until the background processing has finished (I'm assuming you are running iMovie 10). Do you still see poor resolution after sharing?
Geoff.

I was trying to move iphoto library to my external hardrive, realised it was incompatible with Mac. The iphoto will not open now, message is "Iphoto library is either in use by another application or has become unreadable". I have read other posts.

Hi,
I was trying to save a copy of my iphoto library by copying images to my external harddrive. I wasn't sure how to do it, realised the hard drive is not compatible. Now the iphoto library wont open and reads "iphoto library is either in use by another application or has become unreadable".
I have tried to use options command and click on iphoto then rebuild yet nothing happens and same error message occurs.
I have gone to my personal drive, desktop, iphoto library, and found file Albumdata.xml and when i click on it, there is a lot of text in it, i am assuming these are all my photos.
I have tried clicking and dragging this file to iphoto app and it doesn't work, as the same error comes up in iphoto being in use or unreadable....
What am I meant to do with albumdata.xml file and how do I reopen Iphoto from here on in?
Please help as I am not technically minded and still trying to understand how to use the Macbook at all as I am used to Microsoft.
Thank you very much,
KS

Rule Number One - NEVER go directly uinto the iPhoto library - there are no user servicable parts in it and making any change no matter how small can corrupt your library and cause data or photo loss
Exactly how were you trying to save a copy of your iPhoto library?
Albumdata.xml does not contain your photos - and again NEVER make any changes to the content of the iPhoto library - no dragging - no changes - never go into the library
We need to know exactly what you did
And probalby the easiest solution is to load your backup from before you messed things up
For reference after you get things working
Moving the iPhoto library is safe and simple - quit iPhoto and drag the iPhoto library intact as a single entity to the external drive - depress the option key and launch iPhoto using the "select library" option to point to the new location on the external drive - fully test it and then trash the old library on the internal drive (test one more time prior to emptying the trash)
And be sure that the External drive is formatted Mac OS extended (journaled) (iPhoto does not work with drives with other formats) and that it is always available prior to launching iPhoto
And backup soon and often - having your iPhoto library on an external drive is not a backup and if you are using Time Machine you need to check and be sure that TM is backing up your external drive
LN

No matter what i try I can't get my LOST library...FOUND!!!

Okay so I have tried everything here and I just can't get my old library back. Today when I went to open Iphoto it was the same thing
Iphoto cannot find Library
buttons
Quit Create a new library Find a library
After trying to find the old one I tried creating a new one, I found some of my pictures but only pictures that I had seperated into different Albums none that I had just left in the ordinary library. I could only recall about 326 photos out of 2300. Once I realized that I couldn't get back all of the photos I came on to here to get some help. I followed so many of the suggestions
ie: exiting out and reopeing Iphoto while holding down the option button, but I could still only recall the 326, so I then went into the Library preferences and tried to delete the com.apple.iphotoplist. and tried reopening it. I still can't find them. I searched for the .jpg and still only the 326 are there. There is no way that I could have deleted them, I havn't put any new pictures on in months and I havn't downloaded any programs. I now have 2 libraries
IPhoto Library
IPhotoLibrary1
And they both only have the 326 that I could recall. I have never used the Forum before, and I actually don't know all that much about computers
ie: I don't know what the spotlight search is
and I am still despretly trying to find the other 2000 pcitures I hope someone has some more advice. please =(
-Katie
eMac Mac OS X (10.3.9)
eMac Mac OS X (10.3.9)

Hello, Katie,
Sorry for your photo loss problems.
I am not understanding what you did before you lost them.
The 326 pictures that I had found, I found them in the albums that I had copied them into, prior to the problem
Are you meaning that you put photos into albums within iPhoto? Those 'photos' are only alias that point to your iPhoto Library where the photos are actually stored. If you put them into albums in iPhoto, the originals don't get copied and should still be in the iPhotoLibrary.
So, I don't think I understand what 'albums' you mean, unless you moved them yourself, outside iPhoto.
As you are finding, when iPhoto loads, it looks into iPhotoLibrary files to find and load your photos. Usually, these are in your Pictures folder. If you have moved the photos to some other folders, iPhoto is not finding them because they are not where it looks. If you have not deleted the photos, you should be able to find them by searching on your hard drive for the .jpgs if that is the format for your photos.
If you have tampered with iPhotoLibrary's files and folders, you may have caused serious problems. See this: http://docs.info.apple.com/article.html?artnum=165521
If your search for the photos on your HD found only the 326 photos, then they are gone. You must have deleted them somehow. You might try a Data recovery program such as these: http://www.prosofteng.com/products/datarescueinfo.php?PHPSESSID=6644886d9d018b32492d16da027253c4
http://www.subrosasoft.com/
For the future.....always make a backup of your iPhoto Library. Our photos are too precious to trust having them in only one location.

My biggest 'pain' at the moment is that every time I go to change then save a Photoshop CS3 file it says 'cannot save as the file as it has been left open or is in use by another application'

My biggest 'pain' at the moment is that every time I go to change then save a Photoshop CS3 file it says 'cannot save as the file as it has been left open or is in use by another application'

Rule Number One - NEVER go directly uinto the iPhoto library - there are no user servicable parts in it and making any change no matter how small can corrupt your library and cause data or photo loss
Exactly how were you trying to save a copy of your iPhoto library?
Albumdata.xml does not contain your photos - and again NEVER make any changes to the content of the iPhoto library - no dragging - no changes - never go into the library
We need to know exactly what you did
And probalby the easiest solution is to load your backup from before you messed things up
For reference after you get things working
Moving the iPhoto library is safe and simple - quit iPhoto and drag the iPhoto library intact as a single entity to the external drive - depress the option key and launch iPhoto using the "select library" option to point to the new location on the external drive - fully test it and then trash the old library on the internal drive (test one more time prior to emptying the trash)
And be sure that the External drive is formatted Mac OS extended (journaled) (iPhoto does not work with drives with other formats) and that it is always available prior to launching iPhoto
And backup soon and often - having your iPhoto library on an external drive is not a backup and if you are using Time Machine you need to check and be sure that TM is backing up your external drive
LN

Link to forums either in help file or application (kind of silly request)

Hello!
So - I wanted to come to these forums and make a feature request about script locking, but it took me a long time to get back to the forum because I couldn't find a link anywhere. Could you add one to the Help menu perhaps (instead of just downloading the help PDF)? I've got it bookmarked now, but when I am on a different computer I am going to have the same problem again.
--John

Rule Number One - NEVER go directly uinto the iPhoto library - there are no user servicable parts in it and making any change no matter how small can corrupt your library and cause data or photo loss
Exactly how were you trying to save a copy of your iPhoto library?
Albumdata.xml does not contain your photos - and again NEVER make any changes to the content of the iPhoto library - no dragging - no changes - never go into the library
We need to know exactly what you did
And probalby the easiest solution is to load your backup from before you messed things up
For reference after you get things working
Moving the iPhoto library is safe and simple - quit iPhoto and drag the iPhoto library intact as a single entity to the external drive - depress the option key and launch iPhoto using the "select library" option to point to the new location on the external drive - fully test it and then trash the old library on the internal drive (test one more time prior to emptying the trash)
And be sure that the External drive is formatted Mac OS extended (journaled) (iPhoto does not work with drives with other formats) and that it is always available prior to launching iPhoto
And backup soon and often - having your iPhoto library on an external drive is not a backup and if you are using Time Machine you need to check and be sure that TM is backing up your external drive
LN

MacBook failed to respond to Cannon Rebel

I have a Cannon Rebel camera, I have loaded my pictures many times before. However, i am trying to download my pictures and my MacBook doesn't respond. It does not seem to be recognizing the camera is connected.

1 - try image capture (in your applications folder)
2 - get a USB card reader (mine was about $12 at Radio Shack) and read your card directly or drag the photo to a desktop folder and import from there
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LN

Iphoto 8.1.2 calendar function not working

Went to do our Christmas calendars and the calendar option no longer is responsive. I can create cards, or books, but not a calendar. How can this be fixed?
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Steve
Select iPhoto in the Applications folder and go File -> Get Info.
In the Get Info window you can use the Plug-in pane to remove any 3rd party export plugins that you have not updated for v7.
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IMac crashed, how to save previous version iPhoto files?

hi, my late 2012 iMac crashed last week & I just got it back from the repair shop yesterday.
The technician wiped everything & reinstalled all except iPhoto (I believe my original version was 9.4.2).
My OS is now upgraded to 10.9.4
I'm very concerned about losing all my photo files,
and they don't seem to be available/show up on iCloud. I can view some through my iPhone though.
I noticed that I could download the latest iPhoto version, 9.5.1 which I did, but it seems that it does not support previous
versions and will not cooperate with the photo files that are hopefully still on my iPhone. So right now there is no
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from a backup drive?)
I'm sorry that I'm a newbie/basic questions here... just concerned about my existing photo files/losing photos if I upgrade
to 9.5.1. Or just deal with photo loss & update iPhoto now? (ps) when I sign into iCloud, there is no iPhoto app icon showing/
no photos backed up there (just the ones that are appearing on my iPhone in the iPhoto app libraries)
any advice is greatly appreciated, thank you.
Maria

Are you saying you don't have any form or backup? If your internal HD crashed and was replaced and you did not have any backup then your photos are probably gone. If you were using a Time Machine backup (see info below) then restoring your photos and other valuable info is easy. If not, then you might have to consider this an valuable lesson.
Mac Basics: Time Machine backs up your Mac
Without being sure what the tech did you can attempt to restrore you iPHoto library. You can learn how by clicking
iPhoto 6 and later: Rebuilding the iPhoto library
Good luck!

Need slideshow advice. Colors fading on export - no matter what I try

I don't remember having this much trouble in the past.
The slideshow looks excellent in iPhoto, but when I try to export it to iDVD or build it in iMovie, it loses color. The same thing happened when I tried Fotomagico. I tried making the iMovie movie HD1080, but that only increased the resolution - the color problem remains.
See example below of the pic in iMovie before import into the timeline and after. See how "dull" the second pic is?
Any ideas?
Original pic: http://tinyurl.com/8ka6b9
Once imported into iMovie/iDVD/fotomagico, etc.: http://tinyurl.com/9mfxqo

Hello, Katie,
Sorry for your photo loss problems.
I am not understanding what you did before you lost them.
The 326 pictures that I had found, I found them in the albums that I had copied them into, prior to the problem
Are you meaning that you put photos into albums within iPhoto? Those 'photos' are only alias that point to your iPhoto Library where the photos are actually stored. If you put them into albums in iPhoto, the originals don't get copied and should still be in the iPhotoLibrary.
So, I don't think I understand what 'albums' you mean, unless you moved them yourself, outside iPhoto.
As you are finding, when iPhoto loads, it looks into iPhotoLibrary files to find and load your photos. Usually, these are in your Pictures folder. If you have moved the photos to some other folders, iPhoto is not finding them because they are not where it looks. If you have not deleted the photos, you should be able to find them by searching on your hard drive for the .jpgs if that is the format for your photos.
If you have tampered with iPhotoLibrary's files and folders, you may have caused serious problems. See this: http://docs.info.apple.com/article.html?artnum=165521
If your search for the photos on your HD found only the 326 photos, then they are gone. You must have deleted them somehow. You might try a Data recovery program such as these: http://www.prosofteng.com/products/datarescueinfo.php?PHPSESSID=6644886d9d018b32492d16da027253c4
http://www.subrosasoft.com/
For the future.....always make a backup of your iPhoto Library. Our photos are too precious to trust having them in only one location.

Pictures disappeared from phone

When i went to the cloud all my pictures disappeared from my iphone. I used to sink with my PC. Are my pictures tored somewhere on my PC?

You may have a backup from previously syncing. Check itunes preferences>devices. In there you should have a backup with a date & time stamp. If it is prior to photo loss you can restore it. Although you will lose any changes that you've made since

Most complex query ever!?

Hello all,
I have a very distressing problem from a sentimental perspective.
Having been travelling Czech my iphone randomly lost signal... and asked me to restore via itunes. As I was abroad, I thought trying to turn on and off again. This resulted in the reboot-loop for approvimatly 5 hours before it lost all battery.
I got to my hotel and on recharge it worked! However, I put it in airplane mode to save my battery. On taking that off, it did the same no service message so I turned off again.
It then rebooted randomly after a few hours of looping. Luckily I airplane moded it again and took as many holiday pics as I could.
Can you guess the story's ending...? I kept in airplane mode and on landing in the UK, It got signal I sent a text, it went and then lost service. I wish wish wish i hadn't turned it off but I did and it's been looping for 4 days. I have lost all my pictures as I can't connect to itunes.
The worst part is because of my keypad lock, itunes won't let me access the data on my phone to copy over or even do a restore (which i want to avoid as i don't use icloud and stupidely didn't back up in a few months/don't want to loose my holiday pics).
Is there anyway to get the data off my phone...this is my primary concern before trying to salvage the reboot-loop and no service problems.
Please please anyone to advise out there?
Kindest thanks,
I'm sick of the looping logo and weeping about my photo loss.

Hi clyde,
unfortunately windows doesn't recognise the device...
itunes does but like i said it won't allow access because it's locked and the screen is stuck in reboot-loop so ican't enter the password.
Any thoughts?
Thanks

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