Photos missing from iCloud after repair

I picked up my iPhone 5 from being repaired, and now my photos are all gone--even though my wallpaper and lockscreen still have the photos from before, my camera roll is zero. The useless AppleCare chat people told me that my photos were all gone, but if I backed them up, is there any way to get them back?

Well, the link that I provided will get you specifically to the iCloud team.
It doesn't sound like you have been importing your photos to a computer or saving them on a cloud service of any sort. You really want to start doing this. iCloud or iTunes backups of your device are just backups, they are not a permanent collection of all of your photos. Every time you do a backup, it overlays the oldest backup, so if you have deleted photos from your device between backups, they will, eventually be unrecoverable because they simply won't be there. Don't know if you have a Mac or a PC, but this support article tells you how to import your photos to both. You should import them on a regular basis. If you have a Mac and iPhoto, you can actually set up your iCloud Photo Stream to automatically import into your iPhoto library, so if you forget to import, your Photo Stream photos will be saved to your Photo Library. Here's how to do the import from your Camera Roll into a Mac or PC Photo Library:
PHOTO IMPORT IOS TO MAC/PC
Best of luck,
GB

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Photos missing from icloud

Hello, I'm a faithful user of icloud and all the photos I've taken prior to September of 2013 are missing from my iphone (over 1300 photos)!
I had to get a new phone earlier today when I left my other on an airplane.
I called iCloud earlier today, and they insisted that I had 1500 photos on my ICloud, and they should all show up on my new phone.
Any help or insight?

If the backup is an iCloud backup you have to start by erasing your phone. If you have any newer data on your phone that is not stored in the backup, you'll need to save that first.
Then go to Settings>General>Reset, tap Erase All Content and Settings, go through the setup screens on the phone and when given the option, choose Restore from iCloud Backup and follow the prompts.
Be sure your phone is connected to wifi and your charger as it is restoring the backup.
There's more details on this here: http://support.apple.com/kb/ph12521.

Photos missing from iPhoto after operating system update

I recently updated my Macbook pro operating system to OS X version 10.10.1 and iPhoto to version 9.6 (910.29). After the updates, most of my albums in iPhoto are empty and in the photos folder, all photos pre-dating 2010 are missing. How do I recover these photos?

Obvious: restore from the back up you made prior to upgrading.
If that's not possible:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

Photos missing from iPad after ios8 update

MY iPad is three years old, and all my travel photos are ( were) on it. I updated to iOS 8 today, now there are no photos visible prior to man 2015. Any suggestions, and no I don't own a Mac , and I never actives iCloud before.

Obvious: restore from the back up you made prior to upgrading.
If that's not possible:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

Photos missing from project after initial import

I'm having an issue where after initial importing pictures into Aperture, I can no longer find them within the project. Initially I can see them fine after the import, but when I relaunch Aperture, they are gone. The project itself exists and I when I move the cursor over the project icon, I can see the images (and they also appear in project info), but when I click on the project, it has no photos inside it. I have checked and it appears all filters are turned off from the browser view.
Also, when I try to re-import the photos, Aperture identifies them as duplicates.
I did have an issue a month ago where Aperture crashed a few times while trying to import. I repaired permissions and the database, but am still getting a warning to repair the database each time I open Aperture. I have not yet run rebuild, as I am concerned about this messing up the library (I am current on my backups).
Any suggestions would be appreciated.

I did have an issue a month ago where Aperture crashed a few times while trying to import. I repaired permissions and the database, but am still getting a warning to repair the database each time I open Aperture. I have not yet run rebuild, as I am concerned about this messing up the library (I am current on my backups).
Independent of Tony's suggested fix, it looks like you are having a more general problem. We need to know more to see, what might be causing this. What version of Aperture are you using? What is your MacOS X version?
It would be good to know, if your frequent "repair" problem only occurs for your current Aperture library. Create a new, empty Aperture library and import a few test images.
Do you have the same problem with a new library?
If not, where is your Aperture library stored? In the default location in "Pictures" or on an external drive? Are you sharing your library with other user accounts? How much free disk space do you have?

Photos missing from iCloud backup

Hi, I used to have a 4s with photos on and it started to lose wifi connection which meant iCloud backups were hit and miss. On occasion I tried to reset my phone to rectify the wifi issue and when restoring from an old iCloud backup some photos were missing as the restore went from the earliest back up and the photos weren't there.
Where are these photos now and is it possible to access them on the iCloud?
I now have a 5s and the same iCloud account.

Sorry Rich
You might want to check your Backup settings as well, and make sure that the Photo Library is turned on under Settings>iCloud>Storage>Manage Storage>click on your Device, and you will see the list of items that are checked to be backed up. If Photo Library is not turned on, you want to turn it on.
For importing in the future, you can either import to your computer or upload them to a cloud storage like Dropbox:
PHOTO IMPORT IOS TO MAC/PC
Once they have been imported to a computer, they can be selectively sync'd back via iTunes:
SYNCING PHOTOS VIA ITUNES
Best of luck, and sorry about your photos....
GB

Recent photos missing from iPhoto after dragging from Time Machine backup

Hi,
So I recently got back from a trip, and I imported all 400 photos from three cameras - my Canon, and two Olympus'.
When they were done importing, I also backed up my HD with Time Machine. Everything was fine, I could browse them all - edited a few, etc.
Then I wiped my HD and made a fresh install of OS X, because it was being rather sluggish. I dragged the backed up iPhoto Library (the most latest one from my external HD) to it's new place - opened it up, and the event key image of my trip is blank.
When I open the event, all the photos from the two Olympus' are missing - only remain the pictures from my Canon, and blank placeholders for the Olympus pictures - with titles, sizes and everything.
I went into the package, to see where they could be hiding - and have had no luck finding them (I even did a Finder search for the missing picture names).
What has happened?! Isn't iPhoto meant to store all files in one place when backed up via TM?
What should I do?

Maybe be a bit more succinct and reference this topic. Here's an alternated backup strategy that might work.
1 - copy the iPhoto Library to your TM hard drive via the Finder.
2 - use a 3rd party backup application like Synk Standard to make incremental backups as needed: after any use of the library for any reason. Incremental backups only copy new or changed files.
3 - once you're confident that the backup is a good one you can go into Time Machine and remove all of the iPhoto Library backups using the Action button in the top bar of the Finder window.
Then you can do your own backups when needed (and don't slack on it!). You can also check the backup by opening it occasionally to make sure all is well.

How can I get my photos back from icloud after an upgrade?

So I recently upgraded my iPhone 4s to an iPhone 5s last Wednesday. I had made sure to back it up with icloud 3 times on 3 different days prior to this. I received my new phone and it was backing up perfectly. Till I realized that my 1,500 photos hadn't uploaded and my phone wasn't letting me take pictures. It had only let me download about 300. I am devastated by the loss of these pictures. I have restored my phone multiple times and it still downloads the same pictures. I have no other problems. I called Apple and they said that the icloud only backed up these 300 pictures and my other ones were lost. But yet there were no signs of my backup being incomplete. How can I get my pictures back?

Hi sadie,
When you did the backup, were the 1500 pictures all on your camera roll? Or were they on other Albums?
iCloud is not a storage device for your photos. You should be importing them to a computer or uploading them to a cloud storage facility like DropBox or Flickr.
Each time you do a backup of to iCloud, it creates a backup of what is on your phone at that moment in time. So, if you had some photos on one backup, but not the other, you would only be able to "recover" the photos from one of those backups. Photos in iCloud are not aggregative.
Also, the iCloud backup of photos only includes those photos or videos in the Camera Roll. Photos in any other album are not backed up:
http://support.apple.com/kb/PH12519?viewlocale=en_US
If you had PhotoStream turned on, then the last month's-worth of PhotoStream, or the last 1000 PhotoStream photos would also still be viewable.
Can you tell us where those 1500 photos were located when you did your backup?
Sorry that you lost your photos. Take a look at DropBox in the App Store, or check out Flickr. If you aren't importing your photos on a regular basis to a computer, then these would be your best bet to protect your photos going forward.
GB

Photos missing from iPhoto after Maverick upgrade

Down loaded the updated Maverick on July 6, 2014, today July 8th all of the photos have disappeared. Some of these photos are not replaceable. help!!!

There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have.

TS4036 My camera roll will not restore from iCloud after updating my iPhone 4 to iOS 6. It shows I have 1.7 gigs of photos stored on camera roll but none are appearing on my phone. Everything else restored from iCloud.

My camera roll will not restore from iCloud after updating my iPhone 4 to iOS 6. It shows I have 1.7 gigs of photos stored on camera roll but none are appearing on my phone. Everything else restored from iCloud. When I go to iCloud.com my photostream is not there.

A response I put together from another post. Also going into iTunes and choosing to sync phone to iCloud then back "this computer" sometimes works.
First thing.. Stop where you are. Don't try to sync, update, hard reset, iCloud... Just stop.
Check on your phone under 'SETTINGS' 'GENERAL' USAGE'. It should show some value for PHOTOSTREAM. Also, connect to iTunes and you will notice at the bottom of your phones summary page that there is a large amount of 'OTHER' data.
I used third party software called iExplorer (formerly iPhone explorer). In this program you select 'MEDIA FOLDER', then 'DCIM'. In the various apple folders (IE: 101APPLE) you should be able to preview your photos and copy them to your desktop.
From there sync them back to your device through iTunes or whatever method you use.
There is a simpler solution I'm sure, which may involve using iExplorer to delete some .plist files then restart the phone and let it rebuild. I'm going to try it myself AFTER I've finished copying all the photos to my MAC
Hope this helps.

HT204022 I have owned an ipad for a few months and taken photos without synching to Photstream. Having just done this I now see photos are removed from iCloud after 30 days. Are these recoverable or lost for good?

I have owned an ipad for a few months and taken photos without synching to Photstream. Having just done this I now see photos are removed from iCloud after 30 days. Are these recoverable or lost for good?

Please see the following:
iCloud- Photo Stream FAQ
iCloud- Photo Stream limits
The 30 day limit, as I understand it, prevails after you reach one of the prevailing number limits. I've yet to reach one of those limits over the past few years and my PhotoStream is still intact.
However, it's a good idea to move your photos into iPhoto which is your on-disk library. And, this library can be backed up locally, thus, preserving your photos.

Photos missing from Cloud

I have an iphone 4, and it got stuck on the boot screen a few hours ago. After it never loaded, I did the restore on it. However, I had not actually backed it up to my computer itunes account since New Years Eve. Yes, 4 months ago. Sad. After the restore, I realized that I had lost my the one important text thread--I'll live. However, my cloud was turned on, on my phone. Most of my pictures were backed up, but not all of them. The pictures and videos I had on my phone from New Year's Eve until about 2 weeks ago are missing. I thought they were supposed to automatically back up to cloud when the phone is connected to wi-fi. Can someone please explain why this didn't happen so I can prevent it in the future. I went ahead and exported my pictures to my external harddrive, but not the ones I am missing. Also, is there any way to get those pictures back since it had been so long since I had done a backup? I just want to be able to be prepared in the future if this were to happen again.

HI,
Have you done this before ? And if so, is photo stream turned on on your iphone and ipad. and as Alfred DeRose pointed out they must both on the same icloud account.
If you're new to this, you might want to do some research. Photo stream is different from camera roll and albums. Many have been on this sight looking for their photos stored in icloud after restore, etc. and they're not there. Also, after thirty days icloud deletes your photos from photo stream.
So if you're not aware, you might want to google your question. We're using the camera connection kit soon and I am learning about it. From all I've read, I'm also not the biggest icloud fan. I use dropbox. We plan to put photos taken on ipad with a camera/iphones into albums on the ipad. We'll keep all on the sd card until (and after) they can be uploaded to a computer.
An example of an article we can learn from -
http://www.macobserver.com/tmo/article/how-to-understand-and-work-with-your-iclo ud-photo-stream
Hope this helps.

About 1000 photos missing from IOS6 iPhoto and iPhone - how do I locate or recover them?

About 1000 photos missing from IOS6 iPhoto and iPhone - how do I locate or recover them?
About phone section says i have 3,223 photos - but I can no longer see about 1000 photos from about 2 years ago. This may be connected to recently trying to back up phone to iCloud, but i could not work out how to do that as I can't see any images at all showing in my iCloud account.
I am using iPhone 4s IOS 6.1.13 iPhone - didn't update software previously due to concerns about losing photos, ironically
My iTunes back tells me also that i have 3,303 photos in it - but again I can't understand how to locate these photos
any help appreciated - thanks

With your iPhone connect to iPhoto, select the photos and/or videos you want to import followed by selecting Import Selected instead of selecting Import All.
It is a good idea to remove the photos and/or videos from your iPhone's Camera Roll after the import process is complete.
http://support.apple.com/kb/HT3603

Random sequential groups of photos missing from Events and iPhoto Slideshow but are in an Album. How do I recover or copy photos back to Events and rebuild slideshow?

Random sequential groups of photos missing from Events, an Album I created, and a slideshow using the photos. This "appears" to have happened when upgrading to Yosemite. When I use iPhoto Library Manager, I see two entries for the Event Information for the date in question, same name, same number of photos, but different sizes. The smaller has the image number but no photo for the given date; the larger has the photos.
Image path for the version with all photos: /Volumes/Promise Pegasus/Pictures/iPhoto Library/Previews/2010/2010_05_24/IMG_0697.jpg
Image path for the version with missing photos: /Volumes/Promise Pegasus/Pictures/iPhoto Library/Previews/2010/2010_05_24_2/IMG_0697.jpg (NOTE the _2 added to the image number.)
I assume that I have to get the missing pictures back in Events so I can reload back into the Album. Hopefully, the slideshow will magically be better.
Help!

That's an indication that the link/file path between the thumbnail and the master file has been broken. Do the following:
1 - launch iPhoto with the Command+Option keys held down to open the First Aid window. Be sure to follow the circled recommendation in the screenshot.
2 - run Option #4, Rebuild Database.

Photos Missing From Album

I upgraded to 10.10.3 and when opening the photos app, all of my albums successfully migrated. The only issue is that my IPhoto albums were sorted by name and that sort didn't follow. I unchecked the sort by date and it put most of them in the right place and I manually sorted the rest. I shut down the program and came back to it a few hours later. There are now photos missing from the album. I can't figure out what happened. I looked in the recently deleted photos and they are not there. I have them backed up both in IPhoto and in a separate folder, but before I bring them back in I need to know what happened. Anybody have any ideas???
- Paul G

goodmanp41254 wrote:
... I just wish I knew what I did to make it happen.
I agree it would be helpful to know what happened, but I suspect we won't find out.

Photos missing from iCloud after repair

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