Photos not appearing in photo roll etc

When I take a photo on my Pre it does not show in the photo roll window in the bottom left of the screen and if I go into photos it does not show either the photos in photo roll or wallpaper, just a big grey cross. HOWEVER if I go to attach a photo through messaging, the photos do come up. Unfortunately they then crash the phone!
Running webOS1.4.0
Is this fixable or do I junk the phone back to the IT department?
I am also annoyed about not being able to preview onboard ringtones, just in case one of you genuises out there thinks the problems are linked (other than it being a lemon of a phone).
Thanks

Hello and welcome to the forums;
Your profile shows you have an O2 pre, and your post says you have 1.4.0. First thing I would suggest would be updating to 1.4.1, and see if that resolves your issues.
Beyond that, I have not heard of problems viewing pictures, do you have anything installed that did not come from the official app catalog?
Hope this helps,
TreoAide

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