Photos not restored from back up

I lost my iPhone 5 which was backed up on my mac book, when i restored an old iPhone 3g, it restored everything BUT the photos/images. What have i done wrong?

make sure you update to to the latest software on your iphone. also make sure when you connect your device you have photos enabled

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IPhone will not restore from back up after updating to iOS 6.1.3

I tried to update to iOS 6.1.3 last night and my iPhone crashed, putting it into recovery mode. Then when I tried to restore from my last back up I got this
I have tried to restore from three different back ups I have and keep getting the same error. Why will it not restore from back up? I've had the phone two years, so had alot of stuff on it that I need to get back.
I will be very greatful of any help.
Thanks

There is some troubleshooting for that error message on this page : http://support.apple.com/kb/TS2529

Photos not restored from backup?!

I backed up my iphone 4 and then restored it to original settings. When I tried to restore from my back up on itunes my music and photos were gone. I do not know what to do, any help? If I took the phone to an apple store would they be able to fix it? or if i took it to my carrier, I have insurance for my phone but im not sure if they cover restoring photots, etc. Any help would be great.

Hello lucarichards,
Thank you for using Apple Support Communities.
Photos are handled a little differently in iOS 8. Take a look at this article to see how and get help finding them:
Get help finding your Photos in iOS 8
Regards,
Jeff D.

I have deleted my photos but have icloud. when i log into icloud it doesnt give me an option to view these photos at all. my photo stream is only showing photos from another iphone in the house. i am unsure if i do a restore from back up if this will work

I have deleted my photos but have icloud. when i log into icloud it doesnt give me an option to view these photos at all. my photo stream is only showing photos from another iphone in the house. i am unsure if i do a restore from back up if this will work. i really dont want to lose these photos but i am very unsure of what to do to resolve. can anyone please help?
thank you

If you had Photo Stream enabled with your iCloud account settings on the iPhone, photos in the Camera Roll should have been transferred to your photo steam automatically when the iPhone was connected to an available wi-fi network.
Your photo stream is not available when logging in with your iCloud account with a browser on a computer.
Why were the photos in the Camera Roll deleted?
Photos/videos in the camera roll are included with your iPhones backup. If your iPhone's backup has not been updated since the photos were deleted from the camera roll, you can try restoring your iPhone from the backup.

TS4036 My camera roll will not restore from iCloud after updating my iPhone 4 to iOS 6. It shows I have 1.7 gigs of photos stored on camera roll but none are appearing on my phone. Everything else restored from iCloud.

My camera roll will not restore from iCloud after updating my iPhone 4 to iOS 6. It shows I have 1.7 gigs of photos stored on camera roll but none are appearing on my phone. Everything else restored from iCloud. When I go to iCloud.com my photostream is not there.

A response I put together from another post. Also going into iTunes and choosing to sync phone to iCloud then back "this computer" sometimes works.
First thing.. Stop where you are. Don't try to sync, update, hard reset, iCloud... Just stop.
Check on your phone under 'SETTINGS' 'GENERAL' USAGE'. It should show some value for PHOTOSTREAM. Also, connect to iTunes and you will notice at the bottom of your phones summary page that there is a large amount of 'OTHER' data.
I used third party software called iExplorer (formerly iPhone explorer). In this program you select 'MEDIA FOLDER', then 'DCIM'. In the various apple folders (IE: 101APPLE) you should be able to preview your photos and copy them to your desktop.
From there sync them back to your device through iTunes or whatever method you use.
There is a simpler solution I'm sure, which may involve using iExplorer to delete some .plist files then restart the phone and let it rebuild. I'm going to try it myself AFTER I've finished copying all the photos to my MAC
Hope this helps.

I got a new iphone 6. When I restore my phone from my icloud backup my most recent photos and messages not restored from icloud backup. How do I get the most recent backup onto my new phone?

I got a new iphone 6. When I restore my phone from my icloud backup my most recent photos and messages not restored from icloud backup. How do I get the most recent backup onto my new phone?

Hello, Anita.
Thank you for visiting Apple Support Communities.
I understand that you are wanting to restore your new iPhone 6 from an iPhone 5 backup. This sounds like the iOS version of your old iPhone 5 may be newer than what was installed on your iPhone 6. Try going through the steps in the article below.
iOS: Unable to restore from backup of a newer device
I would also check to see the backup dates in iTunes and if the backup is located on iCloud instead of iTunes.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes
Cheers,
Jason H.

I know that iCloud backs-up apps and other stuff to your phone incase you want restore from a back-up if you start a New iPhone. My question is if I start a new iPhone (not use the restore from back-up option) and redownload apps like (games, Instagram),

I know that iCloud backs-up apps and other stuff to your phone incase you want restore from a back-up if you start a New iPhone. My question is if I start a new iPhone (not use the restore from back-up option) and redownload apps like (Games, Instagram), would my pics show up on Instagram and would my Games show it was saved and the acccomplisments will remain from the last place I left out.

Davin12 wrote:
I know that iCloud backs-up apps and other stuff to your phone incase you want restore from a back-up if you start a New iPhone. My question is if I start a new iPhone (not use the restore from back-up option) and redownload apps like (Games, Instagram), would my pics show up on Instagram and would my Games show it was saved and the acccomplisments will remain from the last place I left out.
Icloud or itunes backup, only backs up app data, not the app itself.
so if you restore as new, then there is no app data on your phone, you start out new...

I upgraded to ios6 on ipod touch and after I completed a sync on my PC but I suppose it did not sync, because now it will not restore from a back up and wants to restore from another account that I have saved. Can I some how restore from the apps?

I upgraded to ios6.1.3 on ipod touch and after I completed a sync on my PC but I suppose it did not sync, because now it will not restore from a back up and wants to restore from another account that I have saved. Can I some how restore the apps to avoid having to pay for them again and having to recreate settings?

As I said, the backup that iTunes makes does not include apps (and music) if those items where not in the iTunes library on the computer on which you restored they will not be on the iPod.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT2688 i just bought iPhone5, i restored from back up..only thing it would not pick up was my 92 SONGS..plz help

Hello,i just bought iPhone5,i restored from back up..everything is fine BUT my 92 songs does not appear on my ip5.. i saw a couple tatourlis that didnt help.. Wanted to get some answers if anybody would be so kind!!!

You need to return it to the seller and get your money back. You cannot reset or use the device with another AppleID installed unless you know the password for that ID.
If the device has been jailbroken, no one on here can give you any further help...the Terms of Use prohibit us from doing so.

Ipad name is not showing in itune restore from back up menu

After updating the ipad software, my itune can't see the ipad device name when i go to file > devices > restore from back up. However, in the edit > preferences > device preferences. i can see my ipad device name under Device Backups. How can i restore my ipad to the desired device name?

If you are not seeing your plugin under automation it means it wasn't loaded. There could be multiple reasons for it, from being unable to resolve in run-time all the required libraries to problems with the PIPL or with your own code (exceptions on startup, for instance). Its hard for me to tell what your specific problem is, but as it work ok from your debugging environment, I would probably suspect the former - library dependencies (for Mac `otool` and `installnametool` are the keywords here).
In general, I would recommend starting with a working Adobe sample automation plugin and then work your way step-by-step to add your code, external libraries etc. If things break at some step you don't have to chase the issue for too long

How to restore from back up when some files are corrupt and crash the restore?

iphone 4 16gb
IOS 5.0.1
iTunes 10.5.3
History:
installed iOS5 back on release date. install was interrupted, likely due to high volumes. Completed install. Initial problem noted: unable to add events to calendar. Then problem progressed to "Voice Memo" app crashing. I installed "Quick Voice" app as an alternative. Problem progressed further to an unexplained increase in "other" content on iphone. Last week I tried syncing my phone and received error message that I didn't have enough space to complete sync. Noted then that "other" content was around 5.4gb! Removed "voice memos" playlist from selected playlists to sync under music tab and noted that other content dropped to 4.5gb
Synced the phone and noticed that it appeared to move through the sync process faster than usual. Sync showed "audio" content and "other" content to be the same size at about 4.5gbs.
After sync was completed I disconnected the phone and looked at the content of my phone. No apps, No music, No photo albums! SMS texts, Notes and Contacts still all intact on phone.
Tried multiple solutions including restore to fix the problem. Each time, when the phone is plugged in and mounted in iTunes, it shows audio content at 4.5gb and other content at 4.5gbs yet the phone itself has no music, no apps and no photo albums. It does still have pictures in "camera roll", though.
After trying many suggested solutions, I gave up and went to Apple store to see the Geniuses (Genii ) They did a firmware update and reset my phone. I was advised to restore from back up. However, when I tried to restore from my back up, it would fail to complete. Unable to restore from back up and sync attempts fail.
The only data I really don't want to lose is my text message history, my notes and my voice files from "Quick Voice" app.
Restoring from back up is not an option since I believe there are corrupt files in the back up. So what I want to know is can I restore my phone as a new phone, and then re-install my text message history, notes and the sound files from the "Quick Voice" app? Perhaps using a 3rd party app to retrieve those particular files from my back up and copy them to the phone directly? Or can I create a new back up file and copy those files to the new back up file. Hopefully I would then be able to restore from the newly created back up successfully since the likely corrupt files will be in the old back up file?
All other information; apps, photos, music and contacts can be re-installed from iTunes.

Sigh....
And it just keeps getting stranger! I just disconnected the internet and opened iTunes on my Mac. It opens just fine when disconnected from the internet. iTunes crash seems to be caused when it's trying to connect to iTunes store????
Really need help!
1) Why is iTunes crashing when connected to internet?
2) If I am unable to restore from my back up due to corrupted files within the back up, how can I preserve my text messages, notes and "Quick Voice" app files?

IMessage won't work/isn't up-to-date on iPhone 6 after restore from back-up

So I have been trying to set up my new iPhone 6 since Tuesday and I am at my wit's end. I have been an Apple user for years and am usually good at fixing issues myself.
BACKGROUND: With my iPhone 5, I was having an issue with bookmarks not syncing "Bookmarks could not by synced because the iPhone cancelled the sync" starting shortly after I updated to iOS 7. I had incorrectly assumed the issue would be corrected with a subsequent update, but that never happened.
iPhone 6:
When I first set it up, I did from the last back-up from my iPhone 5, however it somehow did not complete. I initially thought I'd lost my 2700 pictures that were on the 5 as only 500 showed in the 'Recently Added', however iPhoto (on MacBook Pro) detected all 2700 on the phone even though they weren't showing, so I successfully imported them from the 6. When I went to sync the 6, it gave me the same bookmark error. I tried turning off hard sync and syncing through iCloud but nothing happened (I have never synced from iCloud as when I first tried to set it up after it was created, it created duplicates of ALL of my information and I just never had the time to mess with it. I figure if the hard back-up works, that's all I need.
That being said, I did NOT intend on having a brand new phone with the same error, so I did a FULL RESTORE and set it up as a NEW IPHONE. Everything worked seemlessly including my iMessage, however it did not have any of my old messages or recent calls which I thought was strange if that information is associated to my Mac/iTunes account. I thought the Game Center would have saved most of my info from my games, but when I saw I didn't have any of my info from my Lists app, games, and other settings and passwords, I decided I would try a different way.
So I removed unnecessary apps with no info, photos, and music from my 5, synced and backed it up, updated to iOS 8, backed THAT up, and then did a RESTORE FROM BACK-UP on the new iPhone 6 from that latest back-up. Despite that, I have discovered that the messages and recent call list that DO appear on the phone only go through MARCH of this year... I am so confused as to how the most recent back-up would have only backed up info from March... My games data is up-to-date.
I THOUGHT everything was working with the exception of STILL having the same BOOKMARK SYNC ERROR, but I just discovered that my testing/iMessage does not work at all. I go to send a message, and it just shows the blue bar loaded 3/4 of the way, and never delivers the message. My boyfriend confirmed that he cannot send me messages either, which makes no sense because the phone was set up under the same phone number and emails as my iPhone 5 was. I really don't have the time and/or patience to go into Apple, but after spending ALL day yesterday trying to re-set up the phone thinking everything worked, I am quite exasperated. I have been using Apple products all my life, and I have NEVER had this much trouble.
I never had any significant software issues until iOS 7, and the fact that they are still ongoing is quite ridiculous. It's getting harder and harder to defend Apple and their quality products if they don't kick it into high gear and fix these glitches!
Any help would be greatly appreciated. Thanks!
P.S. I did some reading on how iBackUpBot is supposed to fix the bookmark syncing issue, but it seems a bit technical. Perhaps clearer instructions would be helpful.

Well, right now, Apple is getting loads of people who are trying to download the new update. My iPod is doing the same thing, so, just wait an hour or two and then try again. It may take a while to veryify the update, and even longer to actually download it. Some people at my school updated their OS in study hall, while others were having the same problem you were. It should be fixed soon, just relax...

Restore from back-up now "The media can't be used because you don't have access privileges...."

My wife bought a new MBA and restored from back-up. Now when she tries to drag a photo from iPhoto into a Pages document, she get's the error "The media can't be used because you don't have access privileges, or because it has no content or is corrupt". Interestingly, there is no problem dragging the photo into the finder.

What versoin of iPhoto and system are you running - 9.4.3 and 10.8 4? How did you restore from the backup? Are you able to view the photos when you double click on them in iPhoto? If not what do you see?
If I've guessed the versions correctly Apply the following fix to your library:
Fix #1
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
2 - run Options #1 to repair permissions and #4 to rebuild the database.
OT

Restoring from back-up problem with my iphone4s

Hi,
I connected my iphone 4s to my laptop, I backed it up correctly, and then I updated the phone to iOS6. When the update was complete I realised that it had wiped my phone and restored it to it's original settings. I then connected my phone to my laptop again and right-clicked on my device, selected restore from back-up and chose the appropriate back-up. When this was complete itunes told me to keep my iphone plugged in in order to sync the remaining stuff (apps etc) so when I clicked on my device on itunes it came up with the summary, and at the bottom where the capacity bar is I saw a big chunk of orange (which I know is photos). However the capacity of photos only flashed up for a second or two and then it disappeared! When I look on my phone none of my photos are there! I have done this 3 times now, and every time the orange photo strip is there to start with and then it just disappears! As well as this it has not synced my contacts from my back-up.
PLEASE HELP... I have some really precious photos on my phone

This what is saved in an icloud backup
Here’s what iCloud backs up when your device is turned on, locked, and connected to a power source and Wi-Fi:
Purchased music, movies, TV shows, apps, and books
Photos and videos in your Camera Roll
Device settings
App data
Home screen and app organization
Messages (iMessage, SMS, and MMS)
Ringtones
Visual Voicemail
If you had other photos that where not in the camera roll then if they were photos you synced from your computer theu should still be in folders on your computer. Just sync them again to your phone

I did the new software update and now my phone wont work at all and keeps saying it needs to be restored from back up

I had my phone plugged in to my iTunes yesterday and downloaded the new software. I then went to install the new software and it crashed half way through with an error message. Then it went off completely and wiped everything. I tried to restore from back up and now it says it has restored from yesterdays back up, restarts afterwards and says it needs to restore from back up again. and just goes round and round doing that. Even if i try an earlier back up. I also tried wiping everything back to factory settings and restoring from back up and that did the same as above. Please help!!

Something in your backup may be corrupt. Try wiping it and setting it up as a new device, then sync your apps, data and media back to it from iTunes. DO NOT resotre from your backup. If the problem is contained in the backup, it will bring it right back again if you restore.

Photos not restored from back up

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