Photos not restored from backup?!

I backed up my iphone 4 and then restored it to original settings. When I tried to restore from my back up on itunes my music and photos were gone. I do not know what to do, any help? If I took the phone to an apple store would they be able to fix it? or if i took it to my carrier, I have insurance for my phone but im not sure if they cover restoring photots, etc. Any help would be great.

Hello lucarichards,
Thank you for using Apple Support Communities. 
Photos are handled a little differently in iOS 8. Take a look at this article to see how and get help finding them:
Get help finding your Photos in iOS 8
Regards,
Jeff D. 

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