Photos will Not Sync - Not Recognized in iTunes v12

My old laptop crashed and I replaced it with a Dell Inspiron 3000 running Window 8.1.  I have managed to get everything loaded and synced over to my iPhone 5s but photos.  I have a folder on my hard drive that has multiple folders in it.  When I select this folder iTunes shows "0" photos to sync.  I have tried on selecting one or two folders and I get the same result.  I have also tried choosing not to sync photos at all and trying again.
I have rebooted, my phone, my laptop deleted the Photo Cache folder and still no luck.  I do not know what to do.  I would appreciate your help.
Thanks.

Hi randybratton,
If a specific song that was purchased on your iPhone won't transfer to iTunes on your computer, you may want to try redownloading it directly to your computer from the iTunes Store. You may find the following article helpful:
Apple Support: Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Regards,
- Brenden

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