Photoshop 11 disc will not download

I tried downloading my Photoshop Elements 11 disc on two computers and neither one reads it.  It is as if it is a blank disc.  Help please!

Yes, it was the right disc.  After a phone call to my computer company I found out they put a bad drive in my new computer, only had it a month, so everything is great.  Thanks!

Similar Messages

  • My Photoshop Elements 9 will not download a file from new Apple photo application on iMac (installed 4-9-15)  What to do?

    What to do to correct problem?

    Duplicate, see:
    My Photoshop Elements 9 will not download a file from new Apple photo application on iMac (installed 4-9-15)  What to do?

  • I have just joined creative cloud just for Photoshop but it will not download?

    I have just joined creative cloud just for Photoshop but it will not download?

    We cannot know. Even calling your post would be an exaggeration/ understatement, depending on how you want to see it. We need hard technical facts - operating system, computer specs, what is the exact error/ problem and so on.
    Mylenium

  • Shop purchased photoshop elements 13 will not download to my iMac using the redemption codes.

    Hi
    I purchased this at a store called Harvey Norman here in Western Australia and after going through all the redemption code and serial number panels when I hit the down load button nothing happens.
    Although the panel with the download button tells me I have been successfully the system it will not download to my iMac. Any ideas anyone? Incidently all Adobe help panels and contacts do not respond
    or are completely opaque.

    Hi photography24,
    Please click on the download now button on the link below.
    http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=uk&wcmmode=disa bled
    If you are facing problem with Download assistant refer:  Troubleshoot Adobe Download Assistant
    To troubleshoot install refer: Troubleshoot installation | Photoshop Elements, Premiere Elements | Mac OS
    Thanks,
    Atul Saini

  • Photoshop cs2 disc will not install

    I had Photoshop CS2 installed on my old iMac, which recently crashed, so I purchased a new MacBook Pro. I used Time Machine to transfer all my data from my 2006 iMac to my new MacBook Pro. Transfer of data was successful, except for Photoshop CS2, which was "X-ed" out and would not load when selected. So I took out my purchased Photoshop CS2 disc (which I bought new and still have the receipt for) and attempted to re-install, but with no luck. I removed all previous PS files like several forums recommended and attempted several more times to install PS via disc, but again, no luck. The Message I get is "The installation failed. The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance." So I am contacting you for guidance on how to resolve this issue. I understand PS CS2 is no longer supported (I even downloaded the file from you site to install PS CS2 https://www.adobe.com/cfusion/entitlement/index.cfm?e=cs2%5Fdownloads but this was also unsuccessful), but I sure could use your help. Thank you.

    CS2 will only work on old PowerPC Macs. It isn't compatible with the Intel processor in new Macs. There is nothing you can do I'm afraid.

  • Photoshop Elements 11 will not download

    I have been trying to download Photoshop Elements 11 for a couple of hours and have not had any success.  I keep getting the popup after the installation has started that says - Elements Auto Analyzer. exe.dynamic link manager - is using files that need to be updated. 
    Then it says "Shared Technologies" failed.
    I don't have a clue what it means.

    Hi there,
         You need to terminate these two files: Autoanalyzer.exe and Dynamiclinkmanager from the Processes.
         Open Task Manager by pressing Ctrl+Shift+Esc. Click on the Processes tab and search for these above two processes and end them.
    Later start the installation again.
    Regards,
    Jairaj

  • I just upgraded to Photoshop cs6 so that my new camera (Nikon D7100) would work in Camera Raw.  However, it will not download from the  "Update" option in CS6.

    I just upgraded to Photoshop cs6 so that my new camera (Nikon D7100) would work in Camera Raw  (I was told that the Camera Raw update 8.3, which is available for CS6, included this camera).  However, it will not download from the  "Update" option in CS6.  I have tried over 10 times - it just says update is not working. and I cannot find an alternate way of downloading this file. So I still can use my camera, even thought I paid to upgrade.  HELP please.

    What OS do you have?  You say you have explained what you had (computer/opsys) but I honestly don't see it here.  If you had mentioned that my advice would have been different; I believe you can only upgrade as far as Camera Raw 8.3 on an older Windows system.  There is more information here (look specifically for the "Revert to 8.3 ..." titles).
    Adobe Camera Raw Help | Camera Raw/DNG Converter 8.4 on Mac OS 10.6, Windows XP, and Vista
    What you've done/written in your last post confuses things further, unfortunately.  Photoshop 13.1 is strictly a Creative Cloud version.  The highest you can go is Photoshop CS6 13.0.1.3 with perpetual license.
    And as far as I can recall, that version can work on Windows back to XP:
    System requirements | Photoshop
    I don't think you're out of luck, but you seem to be leaping into doing things without having the full story, and are jumping to conclusions a bit too quickly.
    Here's what I suggest you try:
    1.  Remove Photoshop entirely with the Creative Suite Removal Tool: 
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    2.  Install Photoshop CS6 from your original media or from here: 
    Download CS6 products
    3.  Update the application using its own Help - Updates process.  That really should get you the latest Camera Raw version that will work.  If that does not bring you a Camera Raw that works with your Nikon, use the "Revert to 8.3" instructions above.
    -Noel

  • I have a disc for Photoshop CS-6 and entered the redemption code; system says I'm all set and a serial number is not needed. Install program on disc will not proceed without serial number.

    I have a disc for Photoshop CS-6 and entered the redemption code; system says I'm all set and a serial number is not needed. Install program on disc will not proceed without serial number. How do I resolved this Catch-22?

    Redemption Code Help
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  • I was able to download lightroom but Photoshop will not download . I have tried all day .I paid  for the year in advance and would like to use it.

    I  paid in advance for a year of  photoshop and was able to download lightroom but the photoshop will not download .Any sugessions?

    Sheilag44930607 do you receive any specific error messages when you try to install Photoshop?  What version of Photoshop are you installing?  Finally what operating system are you using?

  • Paid for Photoshop Touch for iPad but it will not download and install

    I paid for Photoshop Touch for iPad2 but it will not download and install

    ibarrien
    I tried to download from App Store directly to iPad2. I and I have an icon on the desk top but it is greyed out. When I go back to the install page the box saya "installing" but that is also greyed  out. Pushing the U[date button brings up a message "Photoshop TOUCH CANNOT BE INSTALLED AT THIS TIME.RETRY' how ever many time I retry I get the same message. Harry2320468
    Thanks
    harry

  • Photoshop Plements 9 upgrade will not download.

    Hi, I have recently had to re-install photoshop element 9 to my pc, I am aware I need to download some updates to allow me to import photos however I have tried several times and the update will not download, I have downloaded it previously but now it fails to download and when I have tried to find out why it says the serial number is not valid. I have checked, checked and reinstalled again triple checking the number and it is the correct number from the back of the box. Any ideas would be greatfully recieved.

    Try downloading the updates from here and follow the directions on the page to install:
    Adobe - Photoshop Elements : For Windows

  • Photoshop will not download.Error DFO036,024;DWO063.

    Photoshop will not download.Error DFO036,024;DWO063.

    Without system info or otehr details like what Internet connection this is not going anywhere. just saying that it doesn't work is not good enough.
    Mylenium

  • Today i rent photoshop cc from the adobe site. and it will not download properly onto my computer

    today i rent photoshop cc from the adobe site. and it will not download properly onto my computer. I received the confirmation email. I verified my email then logged into the site. Then I click on download button is association with photoshop cc. The icoud app download box comes up and does not actually download....
    i need to use this photoshop asap. i just need it to download

    Without system information nobody can tell you anything. The download not even starting points to a more serious issue on your system.
    Mylenium

  • Photoshop CC will not download

    I had Photoshop CC on my home computer.  That computer has died.  I want to download and use PSCC on my new laptop, but it will not download, pr give me any indication why not.

    Without proper system information and a better explanation of what you actually do and what doesn't work nobody can help you. Just saying that it doesn't work is not in any way useful.
    Mylenium

  • Just purchased blue ray movie from store with a redemption code but will not download with out inserting disc I have a macbook air

    just purchased blue ray movie from store with a redemption code but will not download with out inserting disc I have a macbook air

    I am experiencing the same thing. I have many books that I used to read on my iPad.
    Now on iBooks in Mavericks all my books downloaded correctly apart from two which I really want to work (The Lean Startup and Communicating The User Experience).
    When I download both using the cloud icon just when it reaches 100% I get this message:
    [Insert Book Name] failed to download
    To try again, select Check for Available Downloads from the Store menu.
    When I check for available downloads it says I have already downloaded all my books.
    Anyone know how to fix this.
    I do realise that this is only v1 of iBooks so I hope Apple sorts it out soon.
    Thanks!!!

Maybe you are looking for