Photoshop 5.5 launch problem
I'm no longer able to launch Photoshop 5.5 on my Mac OS X 10.7.5 (Lion) system. I did a reinstall with same results. All software is up-to-date. The only change has been a second monitor connected to the computer. Since I'm a newbie, I'm not sure this would make a difference. InDesign and Illustrator work fine. Thank you in advance for any help.
Dear Chris:
I just figured it out! The second monitor was turned off so it was launching there.
However, the information you gave me is valuable to consider for future "real" problems.
Thanks again!
Similar Messages
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Every time I try to open photoshop I get a window that pops up and says:
"Photoshop has encountered a problem with the display driver, and has temporarily disabled GPU enhancements. Check the video card manufacturer's website for the latest software.
GPU enhancements can be enable in the Performance panel of Preferences."
Then windows shuts the program down. The details of the problem are:
"Files that help describe the problem:
C:\Users\Owner\AppData\Local\Temp\WER70AD.tmp.WERInternalMetadata.xml
C:\Users\Owner\AppData\Local\Temp\WER9389.tmp.appcompat.txt
C:\Users\Owner\AppData\Local\Temp\WER9407.tmp.hdmp"
I'm on a custom Asus
I'm using Win7 Home Premium 64-bit
16GB RAM
Nvidia Geforce GTX 560 2GB video card
Intel i7 core 2.2 GHz
12 GB of memory
The error happens so quickly that I don't have time to do anything. Please help. >.< I've been on hold for *checks phone* 2 hours exactly. Wow. It is a legit copy and was working last month with no trouble. I've updated the drivers and tried a few solutions that have worked for other people that I found on Google (such as disabling CUDA and setting my "power management mode" to "prefer maximum performance" on my video card) but so far nothing has worked.
Thanks in advance!It has stopped crashing because somehow it turned off "Enable GL Drawing" on its own because I could never even get a menu open. Not sure how it did that but I am grateful. I still get the error when I open Photoshop up but at least it hasn't crashed yet. At the time when it was crashing I never would have been able to get you the system info due to the speed that it was crashing upon just opening the program. In case you still need it:
Adobe Photoshop Version: 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch]) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Physical processor count: 8
Processor speed: 2394 MHz
Built-in memory: 16361 MB
Free memory: 13322 MB
Memory available to Photoshop: 14694 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Disabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: False.
OpenGL Crash File: Detected.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce GTX 560M/PCIe/SSE2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1080, right: 1920
Video Card Number: 1
Video Card: NVIDIA GeForce GTX 560M
Driver Version: 9.18.13.697
Driver Date: 20121002000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1920 x 1080 x 4294967296 colors
Video Card Caption: NVIDIA GeForce GTX 560M
Video Card Memory: -2047 MB
Serial number: 92628077745082451425
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\
Temporary file path: C:\Users\Owner\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 931.4G, 511.4G free
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2010/12/13-23:37:10 64.449933 64.449933
adbeape.dll Adobe APE 2011/01/17-12:03:36 64.452786 64.452786
AdobeLinguistic.dll Adobe Linguisitc Library 5.0.0
AdobeOwl.dll Adobe Owl 2010/06/03-13:43:23 3.0.93 61.433187
AdobeOwlCanvas.dll Adobe Owl Canvas 3.0.68 61.2954
AdobePDFL.dll PDFL 2010/12/13-23:37:10 64.341419 64.341419
AdobePIP.dll Adobe Product Improvement Program 5.5.0.1265
AdobeXMP.dll Adobe XMP Core 5.0 64.140949
AdobeXMPFiles.dll Adobe XMP Files 5.0 64.140949
AdobeXMPScript.dll Adobe XMP Script 5.0 64.140949
adobe_caps.dll Adobe CAPS 4,0,42,0
adobe_OOBE_Launcher.dll Adobe OOBE Launcher 2.0.0.36 (BuildVersion: 2.0; BuildDate: Mon Jan 24 2011 21:49:00) 1.000000
AFlame.dll AFlame 2011/01/10-23:33:35 64.444140 64.444140
AFlamingo.dll AFlamingo 2011/01/10-23:33:35 64.436825 64.436825
AGM.dll AGM 2010/12/13-23:37:10 64.449933 64.449933
ahclient.dll AdobeHelp Dynamic Link Library 1,6,0,20
aif_core.dll AIF 2.0 53.422628
aif_ogl.dll AIF 2.0 53.422628
amtlib.dll AMTLib (64 Bit) 4.0.0.21 (BuildVersion: 4.0; BuildDate: Mon Jan 24 2011 21:49:00) 1.000000
amtservices.dll AMTServices (64 Bit) 4.0.0.21 (BuildVersion: 4.0; BuildDate: Mon Jan 24 2011 21:49:00) 1.000000
ARE.dll ARE 2010/12/13-23:37:10 64.449933 64.449933
asneu.dll AsnEndUser Dynamic Link Library 1, 7, 0, 1
AXE8SharedExpat.dll AXE8SharedExpat 2011/01/10-23:33:35 64.436825 64.436825
AXEDOMCore.dll AXEDOMCore 2011/01/10-23:33:35 64.436825 64.436825
Bib.dll BIB 2010/12/13-23:37:10 64.449933 64.449933
BIBUtils.dll BIBUtils 2010/12/13-23:37:10 64.449933 64.449933
boost_threads.dll DVA Product 5.0.0
cg.dll NVIDIA Cg Runtime 2.0.0015
cgGL.dll NVIDIA Cg Runtime 2.0.0015
CoolType.dll CoolType 2010/12/13-23:37:10 64.449933 64.449933
data_flow.dll AIF 2.0 53.422628
dvaadameve.dll DVA Product 5.0.0
dvacore.dll DVA Product 5.0.0
dvaui.dll DVA Product 5.0.0
ExtendScript.dll ExtendScript 2011/01/17-17:14:10 61.452840 61.452840
FileInfo.dll Adobe XMP FileInfo 5.0 64.140949
icucnv36.dll International Components for Unicode 2009/06/17-13:21:03 Build gtlib_main.9896
icudt36.dll International Components for Unicode 2009/06/17-13:21:03 Build gtlib_main.9896
image_flow.dll AIF 2.0 53.422628
image_runtime.dll AIF 2.0 53.422628
JP2KLib.dll JP2KLib 2010/12/13-23:37:10 64.181312 64.181312
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1263
MPS.dll MPS 2010/12/13-23:37:10 64.450375 64.450375
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.4940
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.4940
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.4940
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS5.1 CS5.1
Plugin.dll Adobe Photoshop CS5 CS5
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 2.5.0.232
PSArt.dll Adobe Photoshop CS5.1 CS5.1
PSViews.dll Adobe Photoshop CS5.1 CS5.1
SCCore.dll ScCore 2011/01/17-17:14:10 61.452840 61.452840
tbb.dll Threading Building Blocks 2, 1, 2009, 0201
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 2.0.0.15 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 2.0.0.15
WRServices.dll WRServices Thursday January 21 2010 12:13:3 Build 0.11423 0.11423
wu3d.dll U3D Writer 9.3.0.113
Installed plug-ins:
3D Studio 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Accented Edges 12.0
ADM 3.11x01
Angled Strokes 12.0
Average 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Bas Relief 12.0
BMP 12.0.2
Camera Raw 6.7
Chalk & Charcoal 12.0
Charcoal 12.0
Chrome 12.0
Cineon 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Clouds 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Collada 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Color Halftone 12.0.2
Colored Pencil 12.0
CompuServe GIF 12.0.2
Conté Crayon 12.0
Craquelure 12.0
Crop and Straighten Photos 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Crop and Straighten Photos Filter 12.0.2
Crosshatch 12.0
Crystallize 12.0.2
Cutout 12.0
Dark Strokes 12.0
De-Interlace 12.0.2
Dicom 12.0
Difference Clouds 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Diffuse Glow 12.0
Displace 12.0.2
Dry Brush 12.0
Eazel Acquire 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Embed Watermark 4.0
Entropy 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Extrude 12.0.2
FastCore Routines 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Fibers 12.0.2
Film Grain 12.0
Filter Gallery 12.0
Fresco 12.0
Glass 12.0
Glowing Edges 12.0
Google Earth 4 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Grain 12.0
Graphic Pen 12.0
Halftone Pattern 12.0
HDRMergeUI 12.0
IFF Format 12.0.2
Ink Outlines 12.0
JPEG 2000 2.0
Kurtosis 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Lens Blur 12.0
Lens Correction 12.0.2
Lens Flare 12.0.2
Lighting Effects 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Liquify 12.0.1
Matlab Operation 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Maximum 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Mean 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Measurement Core 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Median 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Mezzotint 12.0.2
Minimum 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
MMXCore Routines 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Mosaic Tiles 12.0
Multiprocessor Support 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Neon Glow 12.0
Note Paper 12.0
NTSC Colors 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Ocean Ripple 12.0
OpenEXR 12.0.2
Paint Daubs 12.0
Palette Knife 12.0
Patchwork 12.0
Paths to Illustrator 12.0.2
PCX 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Photocopy 12.0
Photoshop 3D Engine 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Picture Package Filter 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Pinch 12.0.2
Pixar 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Plaster 12.0
Plastic Wrap 12.0
PNG 12.0.2
Pointillize 12.0.2
Polar Coordinates 12.0.2
Portable Bit Map 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Poster Edges 12.0
Radial Blur 12.0.2
Radiance 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Range 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Read Watermark 4.0
Reticulation 12.0
Ripple 12.0.2
Rough Pastels 12.0
Save for Web & Devices 12.0
ScriptingSupport 12.1
Shear 12.0.2
Skewness 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Smart Blur 12.0.2
Smudge Stick 12.0
Solarize 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Spatter 12.0
Spherize 12.0.2
Sponge 12.0
Sprayed Strokes 12.0
Stained Glass 12.0
Stamp 12.0
Standard Deviation 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Sumi-e 12.0
Summation 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Targa 12.0.2
Texturizer 12.0
Tiles 12.0.2
Torn Edges 12.0
Twirl 12.0.2
U3D 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Underpainting 12.0
Vanishing Point 12.0
Variance 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Variations 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Water Paper 12.0
Watercolor 12.0
Wave 12.0.2
Wavefront|OBJ 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
WIA Support 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Wind 12.0.2
Wireless Bitmap 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
ZigZag 12.0.2
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Access CS Live
CS Review
Installed TWAIN devices: NONE -
Photoshop won't launch, closes on start.
We have photoshop version 5.5 on one PC (XP) and VS 7.0 on another and though they are old they worked happily for years till just lately, now both fail to launch, "Adobe Photoshop has encountered a problem and needs to close" ??? What could be wrong ?
Help is apreciated."Are Photoshop and OS fully updated.."
Not ph shop because it can't be opened, OS - yes
" and have you performed the usual trouble-shooting routines (trashing prefs by keeping command-alt-shift/ctrl-alt-shift pressed while starting Photoshop, just tried that - no luck 3rd party plug-ins deactivation, can't deactivate beacus can't open ph shop.
system maintenance, I think that is pretty much done font validation, don't know what that is - surely can't be something like that ??)
Looking thru Program files found version 5.0 that wont' open either. Remember, the old versions have been sitting in there for some years with 7.0 working fine. A second PC here has 7.0 on it and it stopped working as well - same behaviour. We have a older PC here as well we hardly use (XP pro as well), it has 7.0 on it which works fine(!!).
Anyone? :O) -
I recently purchased a MacBook Pro running Snow Leopard. I installed Creative Suite 4 Design Standard. Ilustrator and InDesign run well, but Photoshop will not launch. Do I need to uninstall the entire suite and reinstall it again, or can I just reinstall Photoshop?
I downloaded updates from your website and Photoshop is now running.
Alan
From: Chris Cox <[email protected]>
Reply-To: <[email protected]>
Date: Wed, 18 Jan 2012 18:08:32 -0700
To: admin <[email protected]>
Subject: Photoshop will not launch
Re: Photoshop will not launch
created by Chris Cox <http://forums.adobe.com/people/Chris+Cox> in
Photoshop General Discussion - View the full discussion
<http://forums.adobe.com/message/4150614#4150614>
CS4 works just fine on Snow Leopard (even CS3). Lion has some bugs that
cause problems with older versions. And we need to know more about why you
can't launch Photoshop. What error message do you get?
Replies to this message go to everyone subscribed to this thread, not
directly to the person who posted the message. To post a reply, either reply
to this email or visit the message page:
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thread, please visit the message page at
http://forums.adobe.com/message/4150614#4150614. In the Actions box on the
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Photoshop General Discussion by email
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at Adobe Forums
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Type=14&container=4694> For more information about maintaining your forum
email notifications please go to
http://forums.adobe.com/message/2936746#2936746. -
My InDesign, Illustrator and Photoshop will not launch - error number 213:19
Can someone please help me?
After attempting Launch all three applications I was sent error 123:19 and asked to restart my computer however it has still come up.
What does this mean and how do I fix itI think this is a permissions issue. Are you using an account with Adminsitrator or restricted permissions?
Are the the applications fully patched? That's helps some users with this error. If you can launch any of the CS5.5 programs you should be ale to launch the Adobe Updater from the Help menu, otherwise try downloading the latest patches manually for each application from the Adobe.com website.
Finally, see http://helpx.adobe.com/photoshop-elements/kb/licensing-problem.html This particular article is for Photoshop Elements, but it appears to be generic in application.
If all else fails, uninstall, run the clean tool (CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3) and reinstall. -
CS5 launch problem - moved to Australia from GB
CS5 launch problem -
moved to Australia from Uk/GB, bought a new lap top in Australia and Photoshop will not open even though it's downloaded and Bridge etc works on new machine - Problem error message...
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 8 error(s), 7 warning(s)
WARNING: LocalizeFile:Localized string not found for locale 'en_GB' try fetching for en_US
WARNING: LocalizeFile:Localized string not found for locale 'en_GB' try fetching for en_US
WARNING: LocalizeFile:Localized string not found for locale 'en_GB' try fetching for en_US
WARNING: LocalizeFile:Localized string not found for locale 'en_GB' try fetching for en_US
WARNING: LocalizeFile:Localized string not found for locale 'en_GB' try fetching for en_US
WARNING: LocalizeFile:Localized string not found for locale 'en_GB' try fetching for en_US
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: 71 Unable to create directory "/Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app" with mode 775
ERROR: 71 Command ARKCreateDirectoryCommand failed.
ERROR: 71 Unable to get permissions of "/Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app"
ERROR: 71 Error rolling back command ARKCreateDirectoryCommand
ERROR: The following payload errors were found during install:
ERROR: - Adobe Photoshop CS5: Install failed
ERROR: - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure
ERROR: - Adobe Photoshop CS5 International English Language Pack_AdobePhotoshop12-en_GB: Install failed
...Is there a fix?Help ma boab did you migrate over your applications and settings from your old computer? It does appear the installer was unable to create the Adobe Photoshop CS5 folder since your current User account did not have sufficient access to either modify they Applications or Adobe Photoshop CS5 folder if it already exists.
If you migrated/copied any files or applications from your old computer then I would recommend running the uninstaller from the Applications/Utilities/Adobe Installers folder. Once you have uninstalled please run the CC Cleaner Tool prior to reinstalling Photoshop CS5. Please see Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html for information on how to use the CC Cleaner Tool. -
Photoshop CS4 has a problem loading
I don't know what happened, but today when I launched Photoshop it had a problem loading on the splashscreen when it said "Building TWAIN Menu Items". I don't know what happened, it worked perfectly fine yesterday, but today it just kept getting stuck, I'm running on Vista 64-Bit Home Premium if that matters. There was an automatic Windows update last night, so I though it was that, but when I did System Restore and when I tried un-installing the updates it still didn't work. Any help would be appreciated!
Twain is not supported in 64 bit. Maybe there is a 32 bit driver in the wrong 64 bit folder?
Here, I found this to help you.
http://kb2.adobe.com/cps/408/kb408849.html -
Photoshop fails to launch after software update
Photoshop fails to launch after the most recent software update. I am running 10.5.5 on a black macbook. It fails to launch every time. I have activated it with the key code, but never registered. What do I need to do to fix this?
Hi jmoser;
Adobe position on PS CS2 is that it is not compatible with Leopard. They say they have no plans to fix it either. According to them the only versions that are compatible with Leopard are CS3 and CS4.
I some people say they don't have any problems using PS CS2 with Leopard but it doesn't appear this is true for everyone.
Allan -
Photoshop 7 automatically launches
I recently installed a wireless Verizon modem. Since then, Photoshop 7 automatically launches when I connect to the internet I cannot find anything in Edit to stop it from launching. How can I disable this?
Ed - I have a scanner as well, though the problem is not intermittent.
John - Sorry for not being more specific. I use VZ Access Manager, to connect. I am not using IE or on a website, only connected via my wireless modem to Verizon. It is at this point that PS launches. I have XP professional, and have installed service paks. My scanner is HP 64010. I am not sure what other information you would need, however I very much appreciate everyone's help. -
Photoshop has encountered a problem and needs to close
I have had the cs4 software about three weeks, Everything has been running perfectly un til this morning. I was attempting to past an image to a vanishing point and got the hourglass/ spinning circle that is was working, then an error message about memory and photoshop needs to close. I closed all other programs and rebooted to attempt to correct whatever issue it had. Now whenever i try to use the program it lags badly with the simplest of tools(quick select) and then i get the photoshop has encountered a problem and needs to close. I am running windows 7, 3GB ram 2.75 usable, anthalon amd 2 dual core m300 2ghz 64 bit,
AMD M880G with ATI Mobility Radeon HD 4200
Can someone please help me figure out how to fix this.Fault bucket 19706014, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Photoshop.exe
P2: 11.0.2.0
P3: 4bf2d91c
P4: VanishingPoint.8BF
P5: 11.0.0.0
P6: 48d395f1
P7: c0000005
P8: 000000000004a430
P9:
P10:
Attached files:
C:\Users\Johnny\AppData\Local\Temp\WERB71F.tmp.WERInternalMetadata.xml
C:\Users\Johnny\AppData\Local\Temp\WERFBFC.tmp.appcompat.txt
C:\Users\Johnny\AppData\Local\Temp\WER9A4.tmp.mdmp
These files may be available here:
C:\Users\Johnny\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Photoshop.exe_e 4881f26a567c586252e8667502237add319ee67_0ccd2665
Analysis symbol:
Rechecking for solution: 0
Report Id: c3830bd2-e129-11df-a41a-000272ab905c
Report Status: 9 -
For some reason Photoshop will not launch.
This is on a G4 dual 867 Mac 1.75 GB RAM Mac OSX 10.4.11
I had CS3 working fine for a long time and things were fine....
but it has recently stopped launching. When it stopped launching I deleted and uninstalled all Adobe products and tried re-installing Photoshop 7.0 that didn't work either. Still won't launch. Repaired permissions and restarted multiple times.
Ran Disk Warrior just for grins... still won't launch.
Deleted all preference files... still won't launch.
tried re-installing again... still won't launch.
Tried launching from a different user account just to see if the user account may be corrupt but it still didn't launch.
Adobe Image ready will run after installing off of the 7.0 disk but photoshop will not.
any ideas?Here is the crash report... if it helps.
Date/Time: 2008-12-22 21:27:02.340 -0600
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: Adobe Photoshop 7.0
Path: /Applications/Adobe Photoshop 7/Adobe Photoshop 7.0/Contents/MacOS/Adobe Photoshop 7.0
Parent: WindowServer [69]
Version: 7.0.1 (7.0.1)
PID: 6011
Thread: 0
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 <<00000000>> 0xfffeff20 objc_msgSend_rtp + 32
1 com.apple.CoreFoundation 0x902a80e0 __CFDictionaryDeallocate + 552
2 com.apple.CoreFoundation 0x90291d54 _CFRelease + 240
3 com.apple.CoreFoundation 0x902c8374 __CFBundleDeallocate + 100
4 com.apple.CoreFoundation 0x90291d54 _CFRelease + 240
5 org.twain.dsm 0x98921dc8 GetFileList(TW_IDENTITY*, DS_LIST*) + 432
6 org.twain.dsm 0x98921a88 DSM_Identity(TW_IDENTITY*, unsigned short, TW_IDENTITY*) + 68
7 org.twain.dsm 0x989217ec DSM_Entry + 252
8 TWAIN Source Manager.Shlb 0x0154442c DSM_Entry + 332
9 application 0x02922bfc 0x2008000 + 9546748
10 application 0x02922718 0x2008000 + 9545496
11 application 0x02922464 0x2008000 + 9544804
12 application 0x023a3550 0x2008000 + 3781968
13 application 0x023a3ecc 0x2008000 + 3784396
14 application 0x0248d934 0x2008000 + 4741428
15 application 0x02068820 0x2008000 + 395296
16 application 0x02068b60 0x2008000 + 396128
Thread 1:
0 libSystem.B.dylib 0x9002bfc8 semaphore_wait_signal_trap + 8
1 libSystem.B.dylib 0x90030aac pthread_cond_wait + 480
2 ...ple.CoreServices.CarbonCore 0x9042b490 MPWaitOnSemaphore + 184
3 MultiProcessor Support 0x017fc598 0x17d6000 + 157080
4 ...ple.CoreServices.CarbonCore 0x9045eccc _MP_CFMTaskProc + 32
5 ...ple.CoreServices.CarbonCore 0x903ed740 PrivateMPEntryPoint + 76
6 libSystem.B.dylib 0x9002b908 _pthread_body + 96
Thread 2:
0 libSystem.B.dylib 0x90053f88 semaphore_timedwait_signal_trap + 8
1 libSystem.B.dylib 0x900707e8 pthread_cond_timedwait_relative_np + 556
2 ...ple.CoreServices.CarbonCore 0x904203d0 TSWaitOnSemaphoreCommon + 176
3 ...ple.CoreServices.CarbonCore 0x90420224 AsyncFileThread(void*) + 56
4 libSystem.B.dylib 0x9002b908 _pthread_body + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x00000000fffeff20 srr1: 0x000000000200f030 vrsave: 0x0000000000000000
cr: 0x44004442 xer: 0x0000000020000007 lr: 0x00000000902a80e0 ctr: 0x00000000fffeff00
r0: 0x00000000902a80e0 r1: 0x00000000bfffd890 r2: 0x0000000000000000 r3: 0x00000000075efac0
r4: 0x0000000090aaa904 r5: 0x0000000000000072 r6: 0x00000000a0a3c8b4 r7: 0x0000000090344344
r8: 0x0000000000003227 r9: 0x0000000090aaa90b r10: 0x0000000000000001 r11: 0x000000006f54a904
r12: 0x00000000075ec9fb r13: 0x0000000001411398 r14: 0x0000000001414544 r15: 0x00000000013e4cf4
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000000000 r19: 0x00000000013eba10
r20: 0x00000000bffffba8 r21: 0x00000000a89216f8 r22: 0x0000000000000001 r23: 0x00000000075ef9e0
r24: 0x0000000000000017 r25: 0x0000000000000010 r26: 0x00000000a028e154 r27: 0x00000000a0290458
r28: 0x00000000075ef9b0 r29: 0x00000000075efc00 r30: 0x00000000a0290428 r31: 0x00000000902a7ec8
Binary Images Description:
0x1000 - 0x2fff LaunchCFMApp /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
0xfe000 - 0xff0a5 O PEF binary: Enable Async I/O
0x205000 - 0x2f3fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x39a000 - 0x3caf7b asn.ear.ca.dll PEF binary: asn.ear.ca.dll
0x3cb000 - 0x3fbc68 BIBCarbonLib PEF binary: BIBCarbonLib
0x416b50 - 0x416c02 CFMPriv_CoreFoundation PEF binary: CFMPriv_CoreFoundation
0x416e10 - 0x416ec5 CFMPriv_DVComponentGlue PEF binary: CFMPriv_DVComponentGlue
0x417100 - 0x4171a3 CFMPriv_QuickTime PEF binary: CFMPriv_QuickTime
0x417220 - 0x417297 CFMPriv_System PEF binary: CFMPriv_System
0x417540 - 0x417610 CFMPriv_CarbonSound PEF binary: CFMPriv_CarbonSound
0x417690 - 0x417763 CFMPriv_CommonPanels PEF binary: CFMPriv_CommonPanels
0x417840 - 0x4178fb CFMPriv_Help PEF binary: CFMPriv_Help
0x417900 - 0x4179ca CFMPriv_HIToolbox PEF binary: CFMPriv_HIToolbox
0x417a50 - 0x417b26 CFMPriv_HTMLRendering PEF binary: CFMPriv_HTMLRendering
0x417ba0 - 0x417c73 CFMPriv_ImageCapture PEF binary: CFMPriv_ImageCapture
0x417d00 - 0x417de5 CFMPriv_NavigationServices PEF binary: CFMPriv_NavigationServices
0x417e60 - 0x417f36 CFMPriv_OpenScriptingMacBLib PEF binary: CFMPriv_OpenScriptingMacBLib
0x418010 - 0x4180ce CFMPriv_Print PEF binary: CFMPriv_Print
0x4180f0 - 0x4181bd CFMPriv_SecurityHI PEF binary: CFMPriv_SecurityHI
0x418240 - 0x418322 CFMPriv_SpeechRecognition PEF binary: CFMPriv_SpeechRecognition
0x4183a0 - 0x418473 CFMPriv_CarbonCore PEF binary: CFMPriv_CarbonCore
0x4184f0 - 0x4185c3 CFMPriv_OSServices PEF binary: CFMPriv_OSServices
0x4186a0 - 0x418762 CFMPriv_AE PEF binary: CFMPriv_AE
0x418770 - 0x418835 CFMPriv_ATS PEF binary: CFMPriv_ATS
0x4188b0 - 0x418987 CFMPriv_ColorSync PEF binary: CFMPriv_ColorSync
0x418a10 - 0x418af3 CFMPriv_FindByContent PEF binary: CFMPriv_FindByContent
0x418b70 - 0x418c4a CFMPriv_HIServices PEF binary: CFMPriv_HIServices
0x418cc0 - 0x418da0 CFMPriv_LangAnalysis PEF binary: CFMPriv_LangAnalysis
0x418e30 - 0x418f16 CFMPriv_LaunchServices PEF binary: CFMPriv_LaunchServices
0x418ff0 - 0x4190c7 CFMPriv_PrintCore PEF binary: CFMPriv_PrintCore
0x4190d0 - 0x419192 CFMPriv_QD PEF binary: CFMPriv_QD
0x419290 - 0x419379 CFMPriv_SpeechSynthesis PEF binary: CFMPriv_SpeechSynthesis
0x505000 - 0x5a4b95 XAP Carbon.dll PEF binary: XAP Carbon.dll
0x5a5000 - 0x5f43c7 CarbonLibpwpc PEF binary: CarbonLibpwpc
0x5f43d0 - 0x60c6bd Apple;Carbon;Multimedia PEF binary: Apple;Carbon;Multimedia
0x610000 - 0x693bd1 ACECarbonLib PEF binary: ACECarbonLib
0x694000 - 0x7b0419 AGMCarbonLib PEF binary: AGMCarbonLib
0x1008000 - 0x11d6737 CoolTypeCarbonLib PEF binary: CoolTypeCarbonLib
0x1544000 - 0x15445a4 TWAIN Source Manager.Shlb PEF binary: TWAIN Source Manager.Shlb
0x15b4000 - 0x15b6fff com.apple.textencoding.unicode 2.0 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x17a2000 - 0x17a9a39 PPCCore PEF binary: PPCCore
0x17aa000 - 0x17d5313 AltiVecCore PEF binary: AltiVecCore
0x17d6000 - 0x17fe117 MultiProcessor Support PEF binary: MultiProcessor Support
0x2008000 - 0x2eb99ba application PEF binary: application
0x2eb99c0 - 0x2ef8165 mw_full_msl_carbon.shlb PEF binary: mw_full_msl_carbon.shlb
0x74ed000 - 0x74f86bc ADM-PNG PEF binary: ADM-PNG
0x7605000 - 0x76dc7d9 ADMCarbon Plugin PEF binary: ADMCarbon Plugin
0x76dd000 - 0x76f48b0 ASDataStream PEF binary: ASDataStream
0x7830000 - 0x7831fff AdobeLargeCursor CursingBundle version 0.0.1d1 (0.0.1d1) /Applications/Adobe Photoshop 7/Adobe Photoshop 7.0/Contents/PlugIns/AdobeLargeCursor.bundle/Contents/MacOS/AdobeLargeCursor
0x7859000 - 0x7874fff com.epson.scan.rx585_rx595_rx610 3.2.6 /Library/Image Capture/TWAIN Data Sources/EPSON RX585_RX595_RX610.ds/Contents/MacOS/EPSON RX585_RX595_RX610
0x8fe00000 - 0x8fe52fff dyld 46.16 /usr/lib/dyld
0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90214000 - 0x90219fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9028e000 - 0x90368fff com.app -
Photoshop has encountered a problem with the display driver
I rummaged around in here looking at opengl topics and others associated with the above error, but I'm not seeing what I'm encountering (or I am and I don't recognize it!).....
I bought CS4 a week or so ago, and installed it on a system running XP32 with service pack 3, 4GB of ram withe the /3GB switch set, nVidia 8600 GT card (which according to the list is supported), and multiple spindles for images, scratch, applications, and so on. I found other topics earlier so I downloaded the most recent drivers for my video card.
I'm not crashing and burning, but I'm getting some messages...
I opened an image, and while working on it I wanted to do a transform/warp. I got the message that Photoshop couldn't perform the operation because there wasn't enough memory. It didn't crash but I had to shut down CS4 and restart it to do the warp.
Most recently I opened a couple images for a panorama, and while doing the merge I got the message that "Photoshop has encountered a problem with the display driver and has temporarily disabled gpu enhancements." It tells me to check for the latest drivers - I've ALREADY got the lastest drivers. Again, no crash, just the warning. It completed the panorama.
There have been a couple other occurrences of messages of this type, so I'm curious if there's some set of preferences or system settting I need to adjust to optimize things? I've alrady adjusted the nVidia settings because I also run Lightroom and they're having problems too.
I've read the tech notes for the video and such and didn't find any set of optimizations there so is there a set of adjustments beyond the preferences that needs to be adjusted to improve memory and video performance? And if so, can someone point me to them.As I understand it (suspect at best) XP32 can address 4 gig of memory. the /3gb switch lets the applications get at 3 gig of that. If my video card takes the first 256MB, and XP is guaranteed the other 750 of the 1st gig, and in the CS4 performance preferences I should be giving it from 1462 - 1895 MB (I've given it around 1890), that leaves me with another gig or so... Is that limited to applications or can XP use it? In any case, I'm not crashing, I just get the message every so often about being out of memory. I don't recall ever seeing this with CS3, but new version, new oddities...
-
photoshop will not launch. last week I re downloaded and it worked. 6 days later no launch. Is there anything I can do to launch the program that is on my computer?
Sign in, activation, or connection errors | CC, CS6, CS5.5
For anything beyond that you will have to provide proper technical information about your system.
Mylenium -
Photoshop CS4 file saving problem...
Photoshop CS4 file saving problem: When no file name is specified, Photoshop saves file to the root directory of the drive instead of the current folder. It auto names the image with the name of the folder that was active. Can this be fixed?
BTW: I was using "save for web"--not sure if it that matters.Bug reports should go in the main forum.
And yes, SFW has it's own file code so that is a very important detail. -
Could not initialize photoshop because of a problem using the adobe color engine (Win 7)
Was running the lastest version of Photoshop CS5 and added a second quad graphics card and 4 more monitors. Now PS will not start and I get the error message "could not initialize photoshop because of a problem using the adobe color engine."
Computer has 2 NIVDIA Quadro4 NVS420 graphics boards with 8 Samsung SyncMaster 1920x1080 monitors. If I disable 4 of the monitors CS5 starts normally. I do not have to remove the added graphics card. When I extend the desktop again to all 8 monitors I get the error above.
How do I trouble-shoot the problem? Is it Photoshop, NIVDIA or Windows 7?Well, not exactly a full solution yet (at least for my setup), but I am certain now that this issue is (mostly) caused by nVidia's drivers. You may be able to fix your setup by simply installing the latest drivers for your NVS420 cards (266.45 for Win 7/64 rel. 01/12/2011).
Since you are using two identical cards, this could do the trick.
Caveats - Make sure you:
1. Select Custom Install, the Express Install will most likely not work properly.
2. Unselect the Audio Driver (if available), the nVidia HD(MI) Audio driver could
screw up your speech recognition (if you use it) or other audio software - it did for me.
3. Select Clean Install. If you don't, files like C:\Windows\System32\drivers\nvlddmkm.sys
and several other driver related files will not be overwritten, causing all sorts of neat effects.
4. After the Install is complete, reboot your system whether the Installer prompts you or not.
After testing various configurations, disabling two - six of my eight monitors I am at this point:
I am now using nVidia's lastest and greatest piece of crap (read driver), version 266.58, released just two days ago. After an initial snag with maximized windows extending to the bottom of the main monitor (underneath the taskbar), a re-install & reboot solved that issue.
All three driver versions tested (260.89, 260.99, 266.58) now allow me to start PhotoShop without any problems; providing I first disable the two monitors fed by my onboard graphics (nVidia 780a based), leaving me with six monitors connected to three GTS-450 cards. I can even re-enable the two other monitors once the program is open, and it continues to work fine. However, I must disconnect them again for the next start of PhotoShop.
On an interesting side note:
After disabling six monitors (leaving only two on a GTS-450), I was also able to open and run SoundBooth CS5, which previously would not open, citing the audio driver as the problem. After sucessfully starting SoundBooth I could re-enable all six other monitors (incl. onboards),
and that program now opens and works fine with all 8 monitors connected. [ODD !!!]
Other than Adobe Software, I've had only one other issue with my setup:
When playing online poker at PokerStars, occasionally and quite randomly one of multiple tables would freeze up. I'll try disabling the two onboard monitors for that program as well to see whether the random freezes stop.
Overall, while I think that Adobe produces fine software and nVidia has been in need of an overhaul for quite some time now, I also think that Adobe and nVidia software engineers need to work more closely together to ensure that problems like this don't arise in the first place after a product has been released to the public. IMHO, this is avoidable!
PS:
Here's a link to a great tool for multiple monitors, Display Fusion by Binary Fortress.
I use the free version, it allows you to do cool things like have individual wallpapers for all
your monitors, or stretch a single image across all monitors. With the Pro Version ($25),
you can also add individually customizable taskbars to each monitor, and a lot more.
http://www.displayfusion.com/
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