Photoshop 7 will not open
I have a PowerPC G4 laptop, v 10.4.11. I do not have the original PS disk, it's either in storage (very far away) or lost in the move. I have been using it for years with no problems. I recently tried to use it and it will not open. I have been searching for days trying to find a solution. I even tried updating to 7.0.1. I did notice the my HP printer stopped scanning, purchased last year. I uninstalled it and reinstalled thinking that would help but still does not scan, prints fine which is okay with me.
Can someone look at my crash report and help me? I appreciate it.
Patty
Command: Adobe Photoshop 7.0
Path: /Applications/Adobe Photoshop 7/Adobe Photoshop 7.0/Contents/MacOS/Adobe Photoshop 7.0
Parent: WindowServer [59]
Version: 7.0.1 (7.0.1)
PID: 459
Thread: 0
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 <<00000000>> 0xfffeff20 objc_msgSend_rtp + 32
1 com.apple.CoreFoundation 0x907d50e0 __CFDictionaryDeallocate + 552
2 com.apple.CoreFoundation 0x907bed54 _CFRelease + 240
3 com.apple.CoreFoundation 0x907f5374 __CFBundleDeallocate + 100
4 com.apple.CoreFoundation 0x907bed54 _CFRelease + 240
5 org.twain.dsm 0x9807edc8 GetFileList(TW_IDENTITY*, DS_LIST*) + 432
6 org.twain.dsm 0x9807ea88 DSM_Identity(TW_IDENTITY*, unsigned short, TW_IDENTITY*) + 68
7 org.twain.dsm 0x9807e7ec DSM_Entry + 252
8 TWAIN Source Manager.Shlb 0x0178b42c DSM_Entry + 332
9 application 0x02922bfc 0x2008000 + 9546748
10 application 0x02922718 0x2008000 + 9545496
11 application 0x02922464 0x2008000 + 9544804
12 application 0x023a3550 0x2008000 + 3781968
13 application 0x023a3ecc 0x2008000 + 3784396
14 application 0x0248d934 0x2008000 + 4741428
15 application 0x02068820 0x2008000 + 395296
16 application 0x02068b60 0x2008000 + 396128
Thread 1:
0 libSystem.B.dylib 0x90053f88 semaphore_timedwait_signal_trap + 8
1 libSystem.B.dylib 0x900707e8 pthread_cond_timedwait_relative_np + 556
2 ...ple.CoreServices.CarbonCore 0x90bf9330 TSWaitOnSemaphoreCommon + 176
3 ...ple.CoreServices.CarbonCore 0x90bf9184 AsyncFileThread(void*) + 56
4 libSystem.B.dylib 0x9002b908 _pthread_body + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x00000000fffeff20 srr1: 0x000000000000f030 vrsave: 0x0000000000000000
cr: 0x44004242 xer: 0x0000000020000007 lr: 0x00000000907d50e0 ctr: 0x00000000fffeff00
r0: 0x00000000907d50e0 r1: 0x00000000bfffd950 r2: 0x0000000000000000 r3: 0x00000000061cc460
r4: 0x0000000090aaa904 r5: 0x0000000000000072 r6: 0x00000000a0a3c8b4 r7: 0x0000000090871344
r8: 0x0000000000003227 r9: 0x0000000090aaa90b r10: 0x0000000000000001 r11: 0x000000006f54a904
r12: 0x000000000000357b r13: 0x0000000001411398 r14: 0x0000000001414544 r15: 0x00000000013e4cf4
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000000000 r19: 0x00000000013eba10
r20: 0x00000000bffffc64 r21: 0x00000000a807e6f8 r22: 0x0000000000000001 r23: 0x00000000061caba0
r24: 0x0000000000000017 r25: 0x0000000000000010 r26: 0x00000000a07bb154 r27: 0x00000000a07bd458
r28: 0x00000000061cab70 r29: 0x00000000061cc5a0 r30: 0x00000000a07bd428 r31: 0x00000000907d4ec8
Binary Images Description:
0x1000 - 0x2fff LaunchCFMApp /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
0x205000 - 0x2f3fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x39a000 - 0x3caf7b asn.ear.ca.dll PEF binary: asn.ear.ca.dll
0x3cb000 - 0x3fbc68 BIBCarbonLib PEF binary: BIBCarbonLib
0x417870 - 0x417922 CFMPriv_CoreFoundation PEF binary: CFMPriv_CoreFoundation
0x417b10 - 0x417bc5 CFMPriv_DVComponentGlue PEF binary: CFMPriv_DVComponentGlue
0x417e00 - 0x417ea3 CFMPriv_QuickTime PEF binary: CFMPriv_QuickTime
0x417f20 - 0x417f97 CFMPriv_System PEF binary: CFMPriv_System
0x418240 - 0x418310 CFMPriv_CarbonSound PEF binary: CFMPriv_CarbonSound
0x418390 - 0x418463 CFMPriv_CommonPanels PEF binary: CFMPriv_CommonPanels
0x418540 - 0x4185fb CFMPriv_Help PEF binary: CFMPriv_Help
0x418600 - 0x4186ca CFMPriv_HIToolbox PEF binary: CFMPriv_HIToolbox
0x418750 - 0x418826 CFMPriv_HTMLRendering PEF binary: CFMPriv_HTMLRendering
0x4188a0 - 0x418973 CFMPriv_ImageCapture PEF binary: CFMPriv_ImageCapture
0x418a00 - 0x418ae5 CFMPriv_NavigationServices PEF binary: CFMPriv_NavigationServices
0x418b60 - 0x418c36 CFMPriv_OpenScriptingMacBLib PEF binary: CFMPriv_OpenScriptingMacBLib
0x418d10 - 0x418dce CFMPriv_Print PEF binary: CFMPriv_Print
0x418df0 - 0x418ebd CFMPriv_SecurityHI PEF binary: CFMPriv_SecurityHI
0x418f40 - 0x419022 CFMPriv_SpeechRecognition PEF binary: CFMPriv_SpeechRecognition
0x4190a0 - 0x419173 CFMPriv_CarbonCore PEF binary: CFMPriv_CarbonCore
0x4191f0 - 0x4192c3 CFMPriv_OSServices PEF binary: CFMPriv_OSServices
0x4193a0 - 0x419462 CFMPriv_AE PEF binary: CFMPriv_AE
0x419470 - 0x419535 CFMPriv_ATS PEF binary: CFMPriv_ATS
0x4195b0 - 0x419687 CFMPriv_ColorSync PEF binary: CFMPriv_ColorSync
0x419710 - 0x4197f3 CFMPriv_FindByContent PEF binary: CFMPriv_FindByContent
0x419870 - 0x41994a CFMPriv_HIServices PEF binary: CFMPriv_HIServices
0x4199c0 - 0x419aa0 CFMPriv_LangAnalysis PEF binary: CFMPriv_LangAnalysis
0x419b30 - 0x419c16 CFMPriv_LaunchServices PEF binary: CFMPriv_LaunchServices
0x419cf0 - 0x419dc7 CFMPriv_PrintCore PEF binary: CFMPriv_PrintCore
0x419dd0 - 0x419e92 CFMPriv_QD PEF binary: CFMPriv_QD
0x419f90 - 0x41a079 CFMPriv_SpeechSynthesis PEF binary: CFMPriv_SpeechSynthesis
0x505000 - 0x5a4b95 XAP Carbon.dll PEF binary: XAP Carbon.dll
0x5a5000 - 0x5f43c7 CarbonLibpwpc PEF binary: CarbonLibpwpc
0x5f43d0 - 0x60c6bd Apple;Carbon;Multimedia PEF binary: Apple;Carbon;Multimedia
0x610000 - 0x693bd1 ACECarbonLib PEF binary: ACECarbonLib
0x694000 - 0x7b0419 AGMCarbonLib PEF binary: AGMCarbonLib
0x1008000 - 0x11d6737 CoolTypeCarbonLib PEF binary: CoolTypeCarbonLib
0x15af000 - 0x15b1fff com.apple.textencoding.unicode 2.0 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x178b000 - 0x178b5a4 TWAIN Source Manager.Shlb PEF binary: TWAIN Source Manager.Shlb
0x1797000 - 0x17980a5 O PEF binary: Enable Async I/O
0x1799000 - 0x17a0a39 PPCCore PEF binary: PPCCore
0x17a1000 - 0x17cc313 AltiVecCore PEF binary: AltiVecCore
0x2008000 - 0x2eb99ba application PEF binary: application
0x2eb99c0 - 0x2ef8165 mw_full_msl_carbon.shlb PEF binary: mw_full_msl_carbon.shlb
0x6083000 - 0x608e6bc ADM-PNG PEF binary: ADM-PNG
0x608f000 - 0x60a68b0 ASDataStream PEF binary: ASDataStream
0x60dc000 - 0x60ddfff AdobeLargeCursor CursingBundle version 0.0.1d1 (0.0.1d1) /Applications/Adobe Photoshop 7/Adobe Photoshop 7.0/Contents/PlugIns/AdobeLargeCursor.bundle/Contents/MacOS/AdobeLargeCursor
0x6205000 - 0x62dc7d9 ADMCarbon Plugin PEF binary: ADMCarbon Plugin
0x8fe00000 - 0x8fe52fff dyld 46.16 /usr/lib/dyld
0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90214000 - 0x90219fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021b000 - 0x90268fff com.apple.CoreText 1.0.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.f ramework/Versions/A/CoreText
0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x90373000 - 0x9072efff com.apple.CoreGraphics 1.258.85 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x907bb000 - 0x90895fff com.apple.CoreFoundation 6.4.11 (368.35) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908de000 - 0x908defff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908e0000 - 0x909e2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a3c000 - 0x90ac0fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90aea000 - 0x90b5cfff com.apple.framework.IOKit 1.4.1 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b72000 - 0x90b84fff libauto.dylib /usr/lib/libauto.dylib
0x90b8b000 - 0x90e62fff com.apple.CoreServices.CarbonCore 681.19 (681.21) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x90ec8000 - 0x90f48fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x90f92000 - 0x90fd4fff com.apple.CFNetwork 129.24 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framewo rk/Versions/A/CFNetwork
0x90fe9000 - 0x91001fff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.f ramework/Versions/A/WebServicesCore
0x91011000 - 0x91092fff com.apple.SearchKit 1.0.8 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x910d8000 - 0x91101fff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x91112000 - 0x91120fff libz.1.dylib /usr/lib/libz.1.dylib
0x91123000 - 0x912defff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913dd000 - 0x913e6fff com.apple.DiskArbitration 2.1.2 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913ed000 - 0x913f5fff libbsm.dylib /usr/lib/libbsm.dylib
0x913f9000 - 0x91421fff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x91434000 - 0x9143ffff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x91444000 - 0x914bffff com.apple.audio.CoreAudio 3.0.5 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x914fc000 - 0x914fcfff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x914fe000 - 0x91536fff com.apple.AE 312.2 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framewo rk/Versions/A/AE
0x91551000 - 0x91623fff com.apple.ColorSync 4.4.13 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x91676000 - 0x91707fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x9174e000 - 0x91805fff com.apple.QD 3.10.28 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x91842000 - 0x918a0fff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x918cf000 - 0x918f0fff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x91904000 - 0x91929fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByCont ent.framework/Versions/A/FindByContent
0x9193c000 - 0x9197efff com.apple.LaunchServices 183.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServ ices.framework/Versions/A/LaunchServices
0x9199a000 - 0x919aefff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x919bc000 - 0x91a02fff com.apple.ImageIO.framework 1.5.9 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/ImageIO
0x91a19000 - 0x91ae0fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b2e000 - 0x91b43fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b48000 - 0x91b66fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libJPEG.dylib
0x91b6c000 - 0x91c23fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libJP2.dylib
0x91c72000 - 0x91c76fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libGIF.dylib
0x91c78000 - 0x91ce2fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libRaw.dylib
0x91ce7000 - 0x91d02fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libPng.dylib
0x91d07000 - 0x91d0afff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libRadiance.dylib
0x91e19000 - 0x91e57fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libTIFF.dylib
0x91e5e000 - 0x91e5efff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91e60000 - 0x91f45fff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0x91f4d000 - 0x91f6cfff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x91fd8000 - 0x92046fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x92051000 - 0x920e6fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x92100000 - 0x92688fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x926bb000 - 0x929e6fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x92a16000 - 0x92b04fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92b07000 - 0x92b8ffff com.apple.DesktopServices 1.3.7 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x92bd0000 - 0x92e03fff com.apple.Foundation 6.4.12 (567.42) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92fd7000 - 0x92fd7fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fd9000 - 0x92fedfff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x93005000 - 0x93015fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x93021000 - 0x93036fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x93048000 - 0x930cffff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x930e3000 - 0x930eefff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x930f8000 - 0x93126fff com.apple.openscripting 1.2.7 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x93140000 - 0x9314ffff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x9315b000 - 0x931c1fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework /Versions/A/HTMLRendering
0x931f2000 - 0x93241fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x9326f000 - 0x9328cfff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x9329e000 - 0x932abfff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x932b4000 - 0x935c2fff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x9419f000 - 0x94211fff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9424a000 - 0x9430ffff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x94362000 - 0x94362fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9456e000 - 0x945abfff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x947d3000 - 0x947e2fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCGATS.A.dylib
0x947ea000 - 0x947f7fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCSync.A.dylib
0x9483d000 - 0x94856fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libRIP.A.dylib
0x9485d000 - 0x94b90fff com.apple.QuickTime 7.6.4 (1327.73) /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94c78000 - 0x94ce9fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x9807e000 - 0x98087fff org.twain.dsm 1.9.2 /System/Library/Frameworks/TWAIN.framework/TWAIN
0x9aef1000 - 0x9aef2fff com.apple.iokit.dvcomponentglue 1.7.9 /System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
Every time I trashed the TWAIN and tried to open PS it would close after it kept trying to open twain menu items. I updated my HP driver and after several tries it finally scans and PS finally opens.
Thank You So Very Much for your help. I appreciate it.
Similar Messages
-
Photoshop will not open in a Creative Cloud trial,
Photoshop will not open in a Creative Cloud trial, although Indesign & other programs are fine, says I need an internet connection or the clock is set wrong?
Only tried the Photoshop Elements, and haven’t change computer name or time
With kind regards,
Tim Besley
Message signature was removed by: PECourtejoie -
Ive recently updated my mac to OS X 10.10 and now my CS5 illustrator and photoshop will not open... I uploaded the most recent Java and they still won't open. Please help
Mac,
Nothing shows up here?
https://www.adobe.com/account/my-products-services.html#
With CS5 you must have registered, hopefully under your present Adobe ID.
I am afraid the chat and phone support are off until the beginning of January.
Serial number and activation support (non-CC, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service1.html
Adobe ID and registration support (non-CC, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-c1.html
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html -
Photoshop will not open some of my files
I recently had a hard drive crash. I sent it to a recovery company and they returned my files on a new hard drive. Many of the images were recovered but some show up as CR2 files or psd files that photoshop will not open. The message says that this is a file format that PS does not recognize. These files seem to be no different from my other CR2 files and psd. files but the thumbnails don't show up in Bridge and PS will not open them. Can anyone tell me how to get these files to open?
I thought this following suggestion to use GIMP to open stubborn PSD files was brilliant:
http://forums.adobe.com/message/3306200#3306200
you may also want to try using the DNG converter with your CR2 files:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4923
it's worth a try, but it's a long shot. -
HT2476 cannot find java runtime and photoshop will not open
running OSX Lion on iMac Photoshop will not open. It says I need to update Java Runtime, but I do not have any updates. It says I am not connected to the internet and I am obviously since I am here. Help!!!!
arlene220 wrote:
I downloaded and it opens, but everytime I quit photoshop I get a crash report! there is nothing different except that I upgraded to Lion. Can I uninstall and run Snow Leopard and if so....how do I do that?
Also, I just downloaded an upgrade to Topaz and it says cannot install on this computer...it is my main plugin for PS
If you have gone to the Topaz developer's site and see no update for Photoshop in Lion, then all you can really do is contact them to see if they ever intend to update it. What verion of Photoshop are you using by the way?
Otherwise
http://gigaom.com/apple/how-to-downgrade-from-lion-to-snow-leopard/
Good Luck
Pete -
Photoshop will not open unless as Admin but that causes other problems
Hi all,
There are two problems:
1. If I don't run photoshop as an administrator
2. If I run photoshop as an administrator.
1. If I don't run as administrator, Photoshop will NOT open. I can't even open .psd by double clicking them. Can't open from the installed directory, can't open from shortcuts. It only works if I right click run as admin or set properties to run as admin.
I am the only user for the system, and I have even taken ownership of all files. Yet, it still requires me to run as admin. I am running CS5 with windows 7 64bit.
2. If I run as admin I cannot drag or drop files into PS. As detailed in here - http://forums.adobe.com/message/3640635. I can open files manually through file menu, but dragging and dropping is disabled (shows a circle with a slash when i drag into PS). Their solution in the forum was to remove running as admin. But if I do that, I get problem 1.
Any ideas?
JasonOption 1: Clearly something went wrong when installing Photoshop, or you have changed permissions on your system for some part(s) Photoshop needs to access. Verify, for example, that you have Full Control access to the root of the hard drive you have identified as scratch. A reinstall of Photoshop might correct this.
Option 2: Windows UAC is likely the culprit here. Some folks choose to turn off UAC completely, which means you'll be running everything as Administrator all the time, but that should not be done without FULLY understanding what UAC does for you and what additional measures you'll take to ensure your system doesn't get infected with malware.
-Noel -
My Photoshop will not open when I open my creative cloud application manager. Can anyone help? I am using a mac and all the specifications should be right...
Simonfals543 do you receive any specific error messages when you try to open Photoshop?
-
Error Code 150:30 Photoshop Will Not Open after System Software crash
Error Code 150:30 Photoshop Will Not Open after System Software crash
if mac os,Error "Licensing has stopped working" | Mac OS
-
Just replaced my hard drive on my Mac book pro. Photoshop will not open error 150:30
Just replaced my hard drive on my Mac book pro. Photoshop will not open error 150:30
This is more of a Photoshop question than a Mac question. I typed the error into Google and there seems to be multiple threads about it in the Adobe forums. Here is one:
Photoshop Error 150:30 -
After installation CC, Photoshop will not open. Program error?
I got a subscription on Creative Cloud. Downloaded CC and Photoshop, but Photoshop will not open. After the splash-screen, it says something about a program error, and then it stops. I deleted CC and PS and reinstalled everything, but still the same result. I work on a Mac, and all software is up to date..
1. try resetting your preferences: hold down shift-ctrl-cmd while starting ps. you'll see a confirmation dialog if done correctly.
2. if that fails, uninstall, clean and reinstall following the help here, http://www.adobe.com/support/contact/cscleanertool.html -
Photoshop will not open/create new files, cannot resize images etc
Hi to all.
So I'll start with the basics; I am using Photoshop 7 (And yes, I am using it for a specific reason, I'm not interested in migrating to this new $1000 Creative Cloud rubbish), us Australians are getting ripped a new one and I'm happy with the $50 I paid for my copy years ago. (Please do not tell me the answer to my problems is to simply upgrade and go bankrupt. Again, I've been using 7 for a very long time without issue).
I've been using 7 for almost a decade without issue. I stick with it because so far, it's done everything I need, has been reliable up to this point, and my plugins do not work properly with newer versions. I'm also running an older-spec system (Windows XP, 3gb ram etc) as I do a lot of work with older game engines, Source Engine etc.
The issue I'm having doesn't appear to be Photoshop-7 specific however, there are many threads on this that have gone unanswered, and happen in CS3 etc and modern copies as well. I have uninstalled and reinstalled it to no avail. Basically, I cannot open files reliably with it.
If I right click any image file in explorer and click "open with -> Photoshop", photoshop will launch, however it does not open the file. I double checked to ensure the file was not just opening offscreen, however it is definitely not opening at all (as the "close" option does not become available).
If I launch photoshop manually, and click file -> open -> It will open that file, HOWEVER it will not open any more files after that.
It also is very very fickle with simple commands, such as if I hit CTRL + T to go into transform mode and then try to rescale an image, I have to click and drag the corners at least 5-6 times before it will recognize that I am doing so, and it will also ignore the resize that I perform and snap back to normal. Sometimes I have to click things more than once to get them to register. This is not occurring with any other piece of software etc, so I've ruled out that it's an issue with my mouse.
This has only been happening a day, and I cannot think of any particular system changes likely to result in this (ie no abnormal plugins installed recently, no major hardware or software changes). Unless my keyboard has a stuck key or something strange, I'm absolutely at a loss
Is there anyone who can help me, or has heard of this issue?I am an idiot.
I guess the scratch disk was full or something else. A simple reboot appears to have solved the problem. (I often have my system running for up to 48-64 hours at a time without reboots) as my workdays are around 36 hours at a time, so it could just be a memory constraint from XP.
Hopefully this solves the issue for anyone else who encounters it. Reboot your pc once in a while, give it a clean slate of memory to work with. -
Most current update of Photoshop - will not open any of my previously saved files?
I have the most current update of Photoshop CC, but it will not open any files that I have previously saved. They will not open if i use the Open command or if I try and open them from the folder. I cannot create new files either. Is there something I need to fix to get this to work again? I need this for work.
Please read these and proceed accordingly:
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html
http://forums.adobe.com/docs/DOC-2325 -
Photoshop will not open certain pictures
I am working on a photo montage and some of the photos will not open. Most of them did just fine but I am thinking that the ones that will not might be because they are too large. I have tried Photoshop, Photoshop Elements and Imaginate. None of those will work. Windows Paint will open them. Some of them I was able to resize in Paint and then open in Photoshop but the rest I cannot.
If I could scale down in Paint I think I could then get them to open in Photoshop but they are so big that I cannot do that. There doesn't seem to be a demagnifier in Paint. Another thing, Windows Explorer reads them just fine as they show up as thumbnails and also in Filmstrip mode.
Anyway, any ideas on how to get around this?
TedI know in Bridge under preferences/thumbnails there is a box that states "do not process files larger than xxx megabytes". Don't know how that links to PhotoShop and what you have it set to. Might check that. Or are you using an early version of PS that does not use Bridge?
-
Photoshop will not open after installing window's 7 updates
I'm in a bit of a dilema, any help is appreciated. My Windows 7 has updates. When it does this, Photoshop will not run. I have reverted the PC back before the update and Photoshop runs fine. The only thing is that the PC will update itself unless I turn the automatic updates off. Does anyone have a fix for this? Photoshop CS2, running on Windows' 7 Home Deluxe edition.
Thank you,
TonyThis is the error message I am receiving. A window pops up when I try to run Photoshop. At the top of the window is the directory entry
C:\Program Files (x86)\Adobe\Adobe Photoshop CS3\Photoshop.exe
X Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item.
The only problem is that there is no access permissions. I just did the system update and now Photoshop will not run. Any help is appreciated.
Thank you,
tony -
Photoshop will not open anymore, what do i have to do
photoshop will nog open anymore, when i try to activate the pictures in bridge they won't open either, what do i have to do
If you use extensions (Tools > Add-ons > Extension) like <i>Adblock Plus</i> or <i>NoScript</i> or <i>Flash Block</i> that can block content then make sure that such extensions aren't blocking content.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes -
My photoshop will not open files or create new files, please help?
Photoshop CS6 on Windows 7 will not work,
When machine is first started the program works, for about 10 mins, then
I can not open files, create new ones. When it does work it can not perform functions like transform etc.
I tried disabling third party plug ins
I tried creating a new account on my machine
Nothing seems to work.
Can any one shed some light on the problem?
Cheers!Hudechrome wrote:
Sorry! Ignore it.
There is a script running which Noscript lets me forbid, called akamaihd.net. It runs a script which is the same as in html when you highlight a word then attach a url to it.
I don't know why I am seeing it but not others. FF and Chrome seem susceptible to it. It's not malware as usually thought of because no virus/malware program finds it here.
Unfortunately, I have to forbid this script for every site I visit.
In the other thread where your browser displayed an 'i.trkjmp.com' link which isn't really in the web page, I gave you a Google link for info about the problem. You said that it must be something else. Well, for months now, Chrome and Firefox users have been troubled by extensions which cause the 'i.trkjmp.com' problem. You might want to revisit the link I gave you.
Maybe you are looking for
-
Data Services Not Working in Flash 9.0.115
Hi all, I have an existing flex 2 application using dataservices extensively. I upgraded flash on my computer to flash 9.0.115 and dataservices no longer work. I read about the new security feature for the crossdomain.xml, so I checked the log files
-
My default out-of-the-box Oracle Portal's On the WEB currently says "No external applications have been selected for display. To select applications to display, click "Customize"." When I click the customize link I get the following error. Error: The
-
My responses are not coming back to me even after they have been submited
I have created a fill in form and have distributed it on a web page. It can be opened and information filled in. When they hit the submit button - It states that it hase been submitted. I don't receive any of them. What can be my problem?
-
When I open PSE 7 I can get to the welcome screen and the edit, create, and share windows, but anytime I try to open the "organizer" section it stops working, checks for a solution (never finds one) and closes the program. This is a new problem. The
-
Dear Friends, After customized format tree created in T.code DMEE1, where and how can we attach this Payment Medium format to payment media program (RFFOM100). After the f110 is completed, dmee is used and we have to download the Payment Medium file