Photoshop 7 won't open
I just upgraded from 10.2 to Tiger and everything has worked fine (so far) except Photoshop 7.0 (OK. I had a nasty time with Mail, too, but you guys helped me fix that.)
I checked out previous postings and tried logging onto a test account and the same issue arises. (I double click; the icon comes up in the dock for about 1 second and then disappears. No error message. No meassage at all.)
I also tried renaming the application to Adobe Photoshop7.app. That did nothing. Any ideas before I adventure into the website mire known as Adobe?
Thanks!
Thanks for the tip. I was happily using PS7.x and instead of closing a window, I quit the app. So a couple of minutes later I restarted it, only to get an error saying that PS couldn't be initialized because the file was locked. PS wasn't locked, so what file? I looked everywhere and found nothing. Needless to say this was in 10.4.6 where I am experiencing a complete and total meltdown of everything. All apps and Apple apps. Preferences for everything from the system to all individual apps are resetting or changing themselves and more . . . .
Well right now I'm writing from Safari in a virgin install of 10.4 on the way to 10.4.? - very methodically and carefully updating with no extras, just the OS. I'm hearing one thing from developers and tech support that I have been talking to in the hope of finding out why in 10.4.3 and earlier all was fine and after nothing but problems. What is being said and discussed at the Dev Conferences is not good news for a lot of us and before I say anything I am doing a very thorough installation and updating series to make sure that there aren't other things involved. I'm expecting to take about a week or more to do this. I have never spent so much time trouble shooting an Apple OS since I first started using Macs in the 80's.
So . . . I will need to use Photoshop in my 10.4.6 partition until I get the new clean upgrade up and running and I pray that your tip will get me up and running. P.S. A reinstall of PS did not work. Something deeper in the OS is wrong.
Thanks again.
G4 FW800 Mac OS X (10.4.4) Totally Stuffed/Max'd Out with lots of great toys.
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Photoshop won't open error code X86-64 (Native)
i have mavericks osx 10.9.4. my school loads the adobe suite onto our computers. all of my other adobe programs are working just fine, but photoshop won't open and sends this error code. any ideas??
Process:
Adobe Photoshop CC 2014 [420]
Path:
/Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/MacOS/Adobe Photoshop CC 2014
Identifier:
com.adobe.Photoshop
Version:
15.0.0 (15.0.0.58)
Code Type:
X86-64 (Native)
Parent Process: launchd [206]
Responsible:
Adobe Photoshop CC 2014 [420]
User ID:
501
Date/Time:
2014-12-19 23:05:06.728 -0600
OS Version:
Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: 18C30DCC-1077-B221-8A83-1519EC2226B0
Crashed Thread: 0
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x0000000109970004
VM Regions Near 0x109970004:
__DATA
0000000109827000-0000000109870000 [ 292K] rw-/rwx SM=NUL /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/Cg.framework/Cg
--> __LINKEDIT
0000000109870000-0000000109a4d000 [ 1908K] r--/rwx SM=COW /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/Cg.framework/Cg
__TEXT
0000000109a4e000-0000000109adb000 [ 564K] r-x/rwx SM=COW /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
Application Specific Information:
dyld: launch, loading dependent libraries
/Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/MacOS/../Frameworks/Cg.framework/Cg
Thread 0 Crashed:
0 dyld
0x00007fff612e4cca ImageLoaderMachOClassic::rebase(ImageLoader::LinkContext const&) + 118
1 dyld
0x00007fff612df200 ImageLoader::recursiveRebase(ImageLoader::LinkContext const&) + 126
2 dyld
0x00007fff612df1dc ImageLoader::recursiveRebase(ImageLoader::LinkContext const&) + 90
3 dyld
0x00007fff612dea12 ImageLoader::link(ImageLoader::LinkContext const&, bool, bool, bool, ImageLoader::RPathChain const&) + 142
4 dyld
0x00007fff612d5764 dyld::link(ImageLoader*, bool, bool, ImageLoader::RPathChain const&) + 166
5 dyld
0x00007fff612d63ac dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 1983
6 dyld
0x00007fff612d227b dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 477
7 dyld
0x00007fff612d205e _dyld_start + 54
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fff613050b0 rbx: 0x0000000109970000 rcx: 0x0000000108e87000 rdx: 0x0000000108e87000
rdi: 0x00007fff613102b8 rsi: 0x0000000000000001 rbp: 0x00007fff5da1e220 rsp: 0x00007fff5da1e1b0
r8: 0x0000000000000001 r9: 0x000000000000003a r10: 0x0000000109a31688 r11: 0x0000000000000216
r12: 0x0000000108e87000 r13: 0x000000010960d558 r14: 0x00007fff613102b8 r15: 0x0000000109a2dd90
rip: 0x00007fff612e4cca rfl: 0x0000000000010283 cr2: 0x0000000109970004
Logical CPU:
3
Error Code:
0x00000004
Trap Number:
14
Binary Images:
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0x108b99000 -
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0x108bc4000 -
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0x108cd0000 -
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0x108dd8000 -
0x108ddcff7 +com.adobe.ape.shim (3.4.0.29366 - 3.4.0.29366) <B9447EE8-6F91-9E85-C163-96600BF70764> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x108de4000 -
0x108e51ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.5 -c 21 - 79.155772) <2D4C6008-20EA-3300-9700-58504BB7BE72> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x108e87000 -
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0x109a4e000 -
0x109adafff +com.adobe.headlights.LogSessionFramework (7.2.1.3399) <4D4A32E1-2B7F-34AC-A310-B842CABE6080> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x109b22000 -
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0x109e8b000 -
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0x10a6d6000 -
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0x7fff817e2000 -
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0x7fff8be07fff com.apple.help (1.3.3 - 46) <AE763646-D07A-3F9A-ACD4-F5CBD734EE36> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff8be25000 -
0x7fff8bfc1ff3 com.apple.QuartzCore (1.8 - 332.3) <D6285800-F386-3E6B-84F2-A62F9029D95F> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff8bfea000 -
0x7fff8bff1ffb libcopyfile.dylib (103.92.1) <CF29DFF6-0589-3590-834C-82E2316612E8> /usr/lib/system/libcopyfile.dylib
0x7fff8bff2000 -
0x7fff8bff3fff libsystem_sandbox.dylib (278.11.1) <0D0B13EA-6B7A-3AC8-BE60-B548543BEB77> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8bff4000 -
0x7fff8c08fff7 com.apple.PDFKit (2.9.2 - 2.9.2) <DF2CE219-6256-3A8A-BDB1-51EF556F5BC8> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff8c090000 -
0x7fff8c0fcfff com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8c134000 -
0x7fff8c158ff7 libJPEG.dylib (1043) <25723F3F-48A6-3AC5-A7A3-58E418FEBF3F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff8c159000 -
0x7fff8c180ffb libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib
0x7fff8c181000 -
0x7fff8c47ffff com.apple.Foundation (6.9 - 1056.13) <2EE9AB07-3EA0-37D3-B407-4A520F2CB497> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8c480000 -
0x7fff8c508ff7 com.apple.CorePDF (4.0 - 4) <92D15ED1-D2E1-3ECB-93FF-42888219A99F> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff8c593000 -
0x7fff8c5b8ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff8c5b9000 -
0x7fff8c5e3ff7 libsandbox.1.dylib (278.11.1) <D98EE9E5-BEB9-3396-924B-9CD100E81C41> /usr/lib/libsandbox.1.dylib
0x7fff8c5e4000 -
0x7fff8c5e5ff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
0x7fff8c5e6000 -
0x7fff8c5f1ff7 com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff8c5f2000 -
0x7fff8c62dfff com.apple.bom (14.0 - 193.1) <EF24A562-6D3C-379E-8B9B-FAE0E4A0EF7C> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff8c645000 -
0x7fff8c646ff7 com.apple.print.framework.Print (9.0 - 260) <EE00FAE1-DA03-3EC2-8571-562518C46994> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff8c672000 -
0x7fff8c67bffd com.apple.CommonAuth (4.0 - 2.0) <32BA436F-6319-3A0B-B5D2-2EB75FF36B5B> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff8c67c000 -
0x7fff8c6a4ffb libxslt.1.dylib (13) <C9794936-633C-3F0C-9E71-30190B9B41C1> /usr/lib/libxslt.1.dylib
0x7fff8c723000 -
0x7fff8c724fff libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
0x7fff8c74c000 -
0x7fff8c775fff com.apple.DictionaryServices (1.2 - 208) <A539A058-BA57-35EE-AA08-D0B0E835127D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff8c78a000 -
0x7fff8c7a6ff7 libsystem_kernel.dylib (2422.110.17) <873931CE-D1AF-3596-AADB-D2E63C9AB29F> /usr/lib/system/libsystem_kernel.dylib
0x7fff8c7a7000 -
0x7fff8c898ff9 libiconv.2.dylib (41) <BB44B115-AC32-3877-A0ED-AEC6232A4563> /usr/lib/libiconv.2.dylib
0x7fff8c899000 -
0x7fff8c8e5ffe com.apple.CoreMediaIO (408.0 - 4570) <72371044-3FF2-3538-8EE1-C7C20F7C60A0> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff8c8e6000 -
0x7fff8c9cdff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x7fff8ca09000 -
0x7fff8ca0bfff com.apple.Mangrove (1.0 - 1) <72F5CBC7-4E78-374E-98EA-C3700136904E> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
0x7fff8ca0c000 -
0x7fff8ca24ff7 com.apple.openscripting (1.4 - 157) <B3B037D7-1019-31E6-9D17-08E699AF3701> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff8ca32000 -
0x7fff8ca9ffff com.apple.SearchKit (1.4.0 - 1.4.0) <B9B8D510-A27E-36B0-93E9-17146D9E9045> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff8caad000 -
0x7fff8caadff7 libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
0x7fff8caca000 -
0x7fff8cae5ff7 libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
0x7fff8cae6000 -
0x7fff8cafcfff com.apple.CoreMediaAuthoring (2.2 - 947) <F1886A05-1C29-3F88-88C0-4A1013530AD1> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff8cb15000 -
0x7fff8cb66ff7 com.apple.audio.CoreAudio (4.2.1 - 4.2.1) <BE13E840-FB45-3BC2-BCF5-031629754FD5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff8cb67000 -
0x7fff8cb70fff com.apple.speech.synthesis.framework (4.7.1 - 4.7.1) <383FB557-E88E-3239-82B8-15F9F885B702> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff8cba7000 -
0x7fff8cba7fff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8cba8000 -
0x7fff8cba8fff com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff8cba9000 -
0x7fff8cbb2fff com.apple.DisplayServicesFW (2.8 - 360.8.14) <816A9CED-1BC0-3C76-8103-1B9BE0F723BB> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff8cbc0000 -
0x7fff8cbc4fff com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff8cbc5000 -
0x7fff8cca9fff com.apple.coreui (2.1 - 231) <432DB40C-6B7E-39C8-9FB5-B95917930056> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff8d03f000 -
0x7fff8d110fff com.apple.QuickLookUIFramework (5.0 - 622.7) <13841701-34C2-353D-868D-3E08D020C90F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff8d182000 -
0x7fff8d182fff com.apple.Carbon (154 - 157) <EFC1A1C0-CB07-395A-B038-CFA2E71D3E69> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff8d183000 -
0x7fff8d368fff com.apple.CoreFoundation (6.9 - 855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8d36c000 -
0x7fff8d3d3ff7 com.apple.CoreUtils (2.0 - 200.34.4) <E53B97FE-E067-33F6-A9C1-D4EC2A20FB9F> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x7fff8d3d4000 -
0x7fff8d464ff7 com.apple.Metadata (10.7.0 - 800.28) <CB43AF4C-F5DE-3161-B7D7-540DF9718EAD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8d46c000 -
0x7fff8d470ff7 libheimdal-asn1.dylib (323.92.1) <CAE21FFF-5763-399C-B7C5-EEBFFEEF2242> /usr/lib/libheimdal-asn1.dylib
0x7fff8d4b0000 -
0x7fff8d5e0ff7 com.apple.desktopservices (1.8.3 - 1.8.3) <225BEC20-F8E0-3F22-9560-890A1A5B9050> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff8d70f000 -
0x7fff8d739ff7 libpcap.A.dylib (42) <91D3FF51-D6FE-3C05-98C9-1182E0EC3D58> /usr/lib/libpcap.A.dylib
0x7fff8d73a000 -
0x7fff8d757ff7 com.apple.framework.Apple80211 (9.4 - 940.60) <043C7CFD-B57B-3F9D-B0FE-CA4B97C43968> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff8da87000 -
0x7fff8da8aff7 libdyld.dylib (239.4) <A1273A02-4928-3BAC-A846-6C069DC1A0A6> /usr/lib/system/libdyld.dylib
0x7fff8da8b000 -
0x7fff8dacdff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x7fff8dace000 -
0x7fff8dacefff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <F8D0CC77-98AC-3B58-9FE6-0C25421827B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff8dae3000 -
0x7fff8daebff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <98BBB3E4-6239-3EF1-90B2-84EA0D3B8D61> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff8daec000 -
0x7fff8daeeff3 libsystem_configuration.dylib (596.15) <4998CB6A-9D54-390A-9F57-5D1AC53C135C> /usr/lib/system/libsystem_configuration.dylib
0x7fff8daef000 -
0x7fff8dbf5ff7 com.apple.ImageIO.framework (3.3.0 - 1043) <C4ADE5B1-A540-34E1-A043-118185489C9D> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff8dc0a000 -
0x7fff8dc58fff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
0x7fff8defa000 -
0x7fff8e142ff7 com.apple.CoreData (107 - 481.3) <E78734AA-E3D0-33CB-A014-620BBCAB2E96> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8e143000 -
0x7fff8e143fff com.apple.quartzframework (1.5 - 1.5) <3B2A72DB-39FC-3C5B-98BE-605F37777F37> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff8e894000 -
0x7fff8e8a4fff libbsm.0.dylib (33) <2CAC00A2-1352-302A-88FA-C567D4D69179> /usr/lib/libbsm.0.dylib
0x7fff8e8a5000 -
0x7fff8e8f0fff com.apple.ImageCaptureCore (5.0 - 5.0) <F529EDDC-E2F5-30CA-9938-AF23296B5C5B> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff8e8f1000 -
0x7fff8ea9ef27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
0x7fff8ea9f000 -
0x7fff8eaa7ffc libGFXShared.dylib (9.6.1) <25BBF325-AC57-3BAA-9427-2D14CC243AE6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff8eabe000 -
0x7fff8eb23ffb com.apple.Heimdal (4.0 - 2.0) <F34D6627-9F80-3823-8B57-DB629307DF87> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff8eb24000 -
0x7fff8eb69ff6 com.apple.HIServices (1.23 - 468) <E06287C4-1534-3D46-B099-3DF8B8EE4EB5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff8eb6a000 -
0x7fff8ebbcfff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x7fff8ebbd000 -
0x7fff8ebd8ff7 libPng.dylib (1043) <23D2DAB7-C9A9-392F-989A-871E89E7751D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff8ebd9000 -
0x7fff8ecc3fff libsqlite3.dylib (158) <00269BF9-43BE-39E0-9C85-24585B9923C8> /usr/lib/libsqlite3.dylib
0x7fff8ecc4000 -
0x7fff8ed50ff7 com.apple.ink.framework (10.9 - 207) <8A50B893-AD03-3826-8555-A54FEAF08F47> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/InkOkay, that's good. Go to your username>library>preferences and delete everything you can find pertaining to PSE, especially:
com.adobe.PhotoshopElements.plist
Adobe Photoshop Elements < version number > paths
Adobe Photoshop Elements < version number > settings
and any lockfiles with the same names.
That library is hidden in mavericks. To see it click the Go menu in the Finder and hold down the Option key and it will appear below the little house for your user account. While you're in there, go to the Saved Application States folder and delete anything for PSE. -
I have photoshop cc and a mac book pro. I cannot access my photos from photoshop. I can go to iPhoto and click edit to edit them in photoshop, but photoshop won't open them. I want to do a collage, so I need to get to more than one photo.
See if exporting them helps:
Exporting From iPhoto | Apple Support Communities
Gene -
I have just downloaded OSX Yosemite and attempted to use photoshop CS5 but was prompted to install JavaForOSX2014-001dmg and now photoshop won't open saying ' an unexpected and unrecoverable problem has occurred.photoshop will now exit". ??
Can I revert to the older operating system?
I am not familiar with tech speak, so plain english please. Thank you in advance.Do a backup, preferably 2.
Revert to a Previous OS X
Revert Yosemite to Mavericks -
Photoshop won't open after shut down and restart. Any ideas?
Photoshop won't open after shut down and restart? Any ideas?
HazelydogsApple does not support 3rd party software. Again, post in Adobe's forums. Plenty of Mac users there who uses their products.
-
HELP! My photoshop won't open! ):
Okay, so I've had Photoshop for roughly 10 years, and on my Windows 7 computer I have 'Adobe Photoshop Elements 7.0'
I have always updated it, and never had issues. I haven't used it in probably a month, and I went to open it yesterday and it won't open.
I've tried running it as an administrator, through the task manager by the 'New Task' option, by right-clicking an image and using 'Open With...' option, it doesn't show up at all in the 'Processes' tab, tried it through the drop menu, double clicking, I even shut off my computer and restarted it a few times.
I don't know what to do, and I have a deadline on these pictures!!
PLEASE ANYONE HELP ME!
I don't have the disk anymore and don't want to uninstall.Good news and bad news:
The bad news is that you need CS6 or higher to open 6D RAWs. (The 6D didn't get support until Camera Raw 7.3; 7.0 premiered in CS6.) You can choose to upgrade (I'd recommend skipping CS6 and go straight for CC 2014 for $10/month) *OR*...
...the good news is that the DNG Converter can help you convert your RAWs into DNGs for use in CS5 and Lightroom 3. -
Mac Book Pro OS X 10.9.1 - Master Suite CS6 Photoshop won't open
I installed Master Suite on new Mac Book Pro OSX 10.9.1. All programs will open fine except for PS which has an "unexpected and unrecoverable error" and won't open. I can open it when logged in as guest or another user. I have tried trashing preferences (Hard drive/Library/Preferences/com.adobe....plist) but to no avail. There is no User specific preferences file I can find. Help! Crash report posted below:
Process: AdobeCrashDaemon [562]
Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeCrashReporter.framework/Required/AdobeCrashDaemon.app/Co ntents/MacOS/AdobeCrashDaemon
Identifier: AdobeCrashDaemon
Version: 6.9
Code Type: X86-64 (Native)
Parent Process: launchd [1]
Responsible: AdobeCrashDaemon [562]
User ID: 201
Date/Time: 2014-02-20 10:49:35.218 -0500
OS Version: Mac OS X 10.9.1 (13B3116)
Report Version: 11
Anonymous UUID: AE43C47F-EC3E-8913-3483-B51BF7B3D3DA
Sleep/Wake UUID: E9C175DC-A4AE-4FCA-8ED0-71A455712407
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 0000000100000000-0000000100008000 [ 32K] r-x/rwx SM=COW /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeCrashReporter.framework/Required/AdobeCrashDaemon.app/Co ntents/MacOS/AdobeCrashDaemon
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x00007fff83c81de0 CFArrayGetCount + 16
1 com.adobe.AdobeCrashDaemon 0x0000000100003fef -[MyDaemon getCGWindowListCopyWindowInfo] + 73
2 com.adobe.AdobeCrashDaemon 0x0000000100003a8c -[MyDaemon GetCrashWindowId] + 40
3 com.adobe.AdobeCrashDaemon 0x00000001000046f0 -[MyDaemon waitForCrash] + 589
4 com.adobe.AdobeCrashDaemon 0x0000000100001a87 main + 56
5 com.adobe.AdobeCrashDaemon 0x00000001000018a2 _start + 224
6 com.adobe.AdobeCrashDaemon 0x00000001000017c1 start + 33
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8450e662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8f19b43d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8f19b152 _dispatch_mgr_thread + 52
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000100108be0 rbx: 0x0000000100108be0 rcx: 0x00007fff8450998a rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x00007fff83e3e87c rbp: 0x00007fff5fbff680 rsp: 0x00007fff5fbff670
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000100108cc0 r11: 0x00007fff72944800
r12: 0x00007fff86e8b1c4 r13: 0x000000010010c290 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff83c81de0 rfl: 0x0000000000010246 cr2: 0x0000000000000000
Logical CPU: 3
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x100000000 - 0x100007fff +com.adobe.AdobeCrashDaemon (6.9) <0CC9C3BB-B769-9139-01F0-6339AEE48C26> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeCrashReporter.framework/Required/AdobeCrashDaemon.app/Co ntents/MacOS/AdobeCrashDaemon
0x7fff6b4c3000 - 0x7fff6b4f6817 dyld (239.3) <D1DFCF3F-0B0C-332A-BCC0-87A851B570FF> /usr/lib/dyld
0x7fff82649000 - 0x7fff82688fff libGLU.dylib (9.3.1) <0E488DE5-4E77-3478-97DE-2D751EF990DC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff826cf000 - 0x7fff826d3ff7 libheimdal-asn1.dylib (323.12) <063A01C2-E547-39D9-BB42-4CC8E64ADE70> /usr/lib/libheimdal-asn1.dylib
0x7fff8276a000 - 0x7fff8276aff7 libkeymgr.dylib (28) <D7045F25-BFA4-3840-847D-AF95DF8B6CCA> /usr/lib/system/libkeymgr.dylib
0x7fff8276b000 - 0x7fff8276bfff com.apple.Cocoa (6.8 - 20) <1482E95B-0C26-38AF-9A44-50ADE6C0876C> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
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0x7fff8ae98000 - 0x7fff8aed2ff3 com.apple.bom (12.0 - 192) <9756CAB3-7802-38B0-80CF-3527D160E59F> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
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0x7fff8b057000 - 0x7fff8b061fff libcommonCrypto.dylib (60049) <79B8E80F-E596-3302-8243-EC479B9546CA> /usr/lib/system/libcommonCrypto.dylib
0x7fff8b0a0000 - 0x7fff8b374fc7 com.apple.vImage (7.0 - 7.0) <1DDB8AB7-03D5-3D20-9D77-C69074C6FD26> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0x7fff8b375000 - 0x7fff8bc911bf com.apple.CoreGraphics (1.600.0 - 599.7) <013A0B45-B8A4-3159-83C3-5A36CDB4F2C7> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8bcb5000 - 0x7fff8bd99fff com.apple.coreui (2.1 - 231) <A7942BEE-E6BA-3A68-8EA0-57A8A9066B2D> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff8bebf000 - 0x7fff8becbff3 com.apple.AppleFSCompression (56 - 1.0) <1EBCFC91-734D-338B-8796-4B93BDC53014> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompress ion
0x7fff8c7c0000 - 0x7fff8c7c0fff com.apple.CoreServices (59 - 59) <67A369BA-2326-383F-995B-853DAD7BFF43> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8c7d4000 - 0x7fff8c7dbff3 libcopyfile.dylib (103) <6453487A-EDA5-353C-8351-1AABB3C7777C> /usr/lib/system/libcopyfile.dylib
0x7fff8c856000 - 0x7fff8ca0eff3 libicucore.A.dylib (511.27) <003B6C21-CBD1-3486-9A1D-030ADF5FA061> /usr/lib/libicucore.A.dylib
0x7fff8cd39000 - 0x7fff8cd3aff7 libSystem.B.dylib (1197.1.1) <A75BB8CD-CE51-3DF7-BCF4-8BDE25FA7F0C> /usr/lib/libSystem.B.dylib
0x7fff8cd3b000 - 0x7fff8cd42ff7 libsystem_pthread.dylib (53.1.4) <9DA50FD0-D9AC-3051-AD4B-BA0D745BC49C> /usr/lib/system/libsystem_pthread.dylib
0x7fff8cd44000 - 0x7fff8cd48ff7 libGIF.dylib (1038) <F0B66751-0D4A-33B7-91C9-51B937B4D6D0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff8ceb9000 - 0x7fff8cebdff7 libcache.dylib (62) <8C1EFC4F-3F51-3DE9-A973-360B461F3D65> /usr/lib/system/libcache.dylib
0x7fff8ced7000 - 0x7fff8d007ff7 com.apple.desktopservices (1.8 - 1.8) <B152EE07-235A-3997-ACC5-C31519C76F44> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x7fff8d291000 - 0x7fff8d292fff com.apple.TrustEvaluationAgent (2.0 - 25) <334A82F4-4AE4-3719-A511-86D0B0723E2B> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
0x7fff8d312000 - 0x7fff8d341ff5 com.apple.GSS (4.0 - 2.0) <0284500B-47BA-3FE8-A5B4-22A0E8D80783> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff8d849000 - 0x7fff8d8a1ff7 com.apple.Symbolication (1.4 - 129) <16D42516-7B5E-357C-898A-FAA9EE7642B3> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x7fff8d8a2000 - 0x7fff8d8aaff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <A816D8B1-6B7B-3E5B-9FAE-CBDA70192E7E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x7fff8d8ab000 - 0x7fff8db95fff com.apple.CoreServices.CarbonCore (1077.14 - 1077.14) <B00BEB34-A9F5-381F-99FD-11E405768A9A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x7fff8db96000 - 0x7fff8dc9bfff com.apple.ImageIO.framework (3.3.0 - 1038) <355B8338-9DD8-3E2E-8758-E1C852403DEF> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff8dcbf000 - 0x7fff8dd11fff libc++.1.dylib (120) <2CB96D10-1E3E-39B1-B90D-C56C3818321E> /usr/lib/libc++.1.dylib
0x7fff8dd12000 - 0x7fff8dd41fd2 libsystem_m.dylib (3047.16) <9D96AACD-5870-3A5C-B849-7F9C0F6EBB09> /usr/lib/system/libsystem_m.dylib
0x7fff8dd42000 - 0x7fff8dd80ff7 libGLImage.dylib (9.3.1) <B256429B-16DA-380C-907C-FDEA06DE8BA8> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x7fff8dd84000 - 0x7fff8def4ff6 com.apple.CFNetwork (673.0.3 - 673.0.3) <42CFC3DB-35C8-3652-AF37-4BCC73D8BDEF> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff8df2f000 - 0x7fff8df7dfff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
0x7fff8df96000 - 0x7fff8eb0aff7 com.apple.AppKit (6.9 - 1265) <70472D45-5B9E-36BE-8EA3-007E69AC2169> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8eb0b000 - 0x7fff8ebfcff9 libiconv.2.dylib (41) <BB44B115-AC32-3877-A0ED-AEC6232A4563> /usr/lib/libiconv.2.dylib
0x7fff8ed30000 - 0x7fff8ed3aff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <9556885C-22DD-3392-ACCB-2B413434D8D3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x7fff8f198000 - 0x7fff8f1b2fff libdispatch.dylib (339.1.9) <D133504D-CD45-33B1-A331-AAE02D9C0CB2> /usr/lib/system/libdispatch.dylib
0x7fff8f205000 - 0x7fff8f2d0fff libvDSP.dylib (423.32) <3BF732BE-DDE0-38EB-8C54-E4E3C64F77A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x7fff8f2d1000 - 0x7fff8f2d9fff libsystem_dnssd.dylib (522.1.11) <AEA21060-EFAA-3C63-8D53-CB22EE8B507C> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8f2f3000 - 0x7fff8f2faff7 liblaunch.dylib (842.1.4) <50B742D9-0C5C-3ABA-8EBF-3D447630932F> /usr/lib/system/liblaunch.dylib
0x7fff8f2fb000 - 0x7fff8f304ff3 libsystem_notify.dylib (121) <31F9FEF5-2897-328A-8441-B7BDFEDB10D4> /usr/lib/system/libsystem_notify.dylib
0x7fff8f332000 - 0x7fff8f33ffff com.apple.Sharing (132.2 - 132.2) <3DFB1133-8FD3-3B60-8E9C-0FE62AACFD7B> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff8f376000 - 0x7fff8f3c9fff com.apple.ScalableUserInterface (1.0 - 1) <19D73C6D-CA0A-3230-9644-7F01364137ED> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterfa ce.framework/Versions/A/ScalableUserInterface
0x7fff8f3ca000 - 0x7fff8f3e5ff7 libsystem_malloc.dylib (23.1.10) <F1AA887E-FC96-3F40-A4BA-9E16C1865821> /usr/lib/system/libsystem_malloc.dylib
0x7fff8f3e6000 - 0x7fff8f4a9ff7 com.apple.backup.framework (1.5.1 - 1.5.1) <A24B44C8-0E36-33A6-8F68-681E0AE7DC8A> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff8f51c000 - 0x7fff8f5deff1 com.apple.CoreText (352.0 - 367.15) <ACA9E85D-275D-3388-A2E3-1B15FD1A0A39> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff8f9a8000 - 0x7fff8f9acfff libpam.2.dylib (20) <A63D4DA2-06A4-3FB8-AC3F-BDD69694EE5E> /usr/lib/libpam.2.dylib
0x7fff8fa1f000 - 0x7fff8fa7affb com.apple.AE (665.5 - 665.5) <3558CC9A-FD30-3DAD-AB40-FE6828E76FE1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x7fff8fa7b000 - 0x7fff8fad4fff libTIFF.dylib (1038) <965DD031-9246-3588-AC53-D284174F77FF> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff8fd1c000 - 0x7fff8fd27fff libGL.dylib (9.3.1) <D643A325-3257-373A-A8C1-035E9F0484B0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8fd28000 - 0x7fff8fd8cff9 com.apple.Heimdal (4.0 - 2.0) <5113294E-B07E-3E42-8CE1-5E4AD4120C92> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff8ff49000 - 0x7fff8ff4bff3 libsystem_configuration.dylib (596.12) <9883100A-4D35-3D84-99B7-1CE999AE110A> /usr/lib/system/libsystem_configuration.dylib
0x7fff8ff77000 - 0x7fff8ffa7fff com.apple.IconServices (25 - 25.17) <36811973-8777-3211-863A-76B2C20B0ED0> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconServices
0x7fff9010a000 - 0x7fff90125ff7 libPng.dylib (1038) <08A42D4F-0320-3481-BD85-AFD95554F9DD> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff90126000 - 0x7fff9012cff7 libsystem_platform.dylib (24.1.4) <8ABC4EBE-10D6-35B8-ADEE-63600E87601C> /usr/lib/system/libsystem_platform.dylib
0x7fff9030f000 - 0x7fff90312ffc com.apple.IOSurface (91 - 91) <812F4D48-6FD4-3DCB-8691-B077EBF981D7> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1626
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=152.8M resident=58.6M(38%) swapped_out_or_unallocated=94.1M(62%)
Writable regions: Total=52.7M written=488K(1%) resident=604K(1%) swapped_out=0K(0%) unallocated=52.1M(99%)
REGION TYPE VIRTUAL
=========== =======
Dispatch continuations 8192K
Kernel Alloc Once 4K
MALLOC 36.3M
MALLOC (admin) 32K
STACK GUARD 56.0M
Stack 8264K
VM_ALLOCATE 24K
__DATA 19.1M
__IMAGE 528K
__LINKEDIT 65.4M
__TEXT 87.4M
__UNICODE 544K
shared memory 4K
=========== =======
TOTAL 281.3M
System Profile:
Model: MacBookPro11,1, BootROM MBP111.0138.B03, 2 processors, Intel Core i5, 2.6 GHz, 8 GB, SMC 2.16f58
Graphics: Intel Iris, Intel Iris, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x112), Broadcom BCM43xx 1.0 (6.30.223.154.49)
Bluetooth: Version 4.2.1f2 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.2Hi ValdM,
I would recommend reviewing your log files. You can find more details in below Troubleshoot install error link.
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html
Regards,
Ashish -
Photoshop won't open after re-install of CS 2.0
I had to uninstall and reinstall my Adobe Creative Suites 2.0 and now Photoshop will not open. I am getting an error message that says, "Could not complete your request because of missing or invalid personalization information". I looked this message up online and found that this typically means there are files still left from another version that is confusing the program making the serial number (personalization information) not show up on the flash screen upon startup, so the program won't load. I tried downloading the Adobe Creative Suite Cleaner Tool, but could not find one for CS 2.0, only for the newer versions. The serial number I entered when loading the product is for ALL of the products, and from talking to Adobe's phone support I found out that the individual program serial numbers are encrypted, so I should not have to enter a separate serial number for just Photoshop. All of the other CS 2.0 products open and function just fine. I have NO IDEA where to go from here and, of course, Photoshop is the product I absolutely need to get to as I was working on a project that I really need to complete for a class!! PLEASE HELP!!
but could not find one for CS 2.0, only for the newer versions.
The tool didn't exist way back then.
All of the other CS 2.0 products open and function just fine.
Then go to Help --> Deactivate and have the serial erased. Then simply re-activate by inputting your suite serial.
Mylenium -
Photoshop won't open in raw my new camera nikon750
Just bought a nikon750, it won't open raw file in photoshop. what can i do?
Which version of Photoshop? Which operating system?
Different versions of Photoshop support different versions of Camera Raw. Different versions of Camera Raw support different cameras.
Supported cameras are listed here
Camera Raw plug-in | Supported cameras
New cameras often mean updated or new software.
The D750 was first supported in Camera Raw 8.7 which is only supported in CS6 (subject to operating system) and Cloud versions. -
Photoshop won't open or create new documents, works breifly after full windows restart.
Hi everyone,
I am having an issues with photoshop becoming unresponsive. After about 10 minutes Photoshop will not open or create a document.
I've spent hours trying to fix this with no results. I've spent time on Nvidia's forums and tried downgrading the driver back to 275.33 with the same results. I've disabled opengl in photoshop with the same results. This error occurs on both CS5 and CS6 versions of photoshop. I've tried reinstalling photoshop (not removing and reinstalling, just reinstalling).
I can't tell if it's a photoshop issue or a Nvidia issue. I've read countless threads on this forum and can't find any help. Please help.
I've made this video to show you the issues. Thank you for your help
Video of issue - http://screencast.com/t/kG1YgmQ7
Windows 7 x64
Nvidia GTX 275 v296.10
12gb DD3 Ram
Adobe Photoshop CS5/CS6Hi,
I'm having the same trouble as OP: Photoshop opens but will not create a new document or open an existing one. In addition to that, I've noticed that if you hammer on ctrl+n enough times and manage to actually get a document open, PS won't save it but will go through the motions of doing so.
There have been quite a few reports of this issue now over the last year or so and they seem specific to PS CS5 and up. They all remain unresolved. This is actually an easily searchable issue now.
http://forums.adobe.com/message/3986474
http://forums.adobe.com/thread/911210
http://forums.adobe.com/thread/912268
http://forums.adobe.com/thread/915994
I'm currently working on a big project across the suite and all the other Adobe applications are running fine.
I have tried all the suggested fixes with no result. One other issue that did become apparent, was re-installing PS. After uninstallation, the Adobe installer kept encountering "Exit Code 7" when trying to reinstall PS. The only way around this in the end seemed to be removing all Adobe software from the system and starting again. The original issue remains.
Finally, it's worth mentioning that PS CS5 has worked without any problems on this system for just under a year now. I haven't made any drastic changes to the system so I'm completely baffled as to why this is happening.
Hope this post goes some way to the issue being acknowledged and rectified.
-Windows 7 64 bit
-NVIDIA GeForce GTX 550 Ti
-16 GB RAM
-100 GB + Remaining Disk Space -
Photoshop won't open any files!
application opens fine, but won't open any pics(jpg,tiff,psd,etc.) It won't even open a new file image. Please help!!!! This is a school emergency
If you go to up to the top menus and look under the Window menu, do you see your file listed at the bottom of the Window drop down? If so, it's open but not visible. Did you ever have a second monitor hooked up to the computer? It could be that Photoshop thinks the monitor you are looking at is the second one instead of the main. You may have to go into your display settings to make sure you don't have a second monitor that you're not using, or have your main monitor set up as your secondary. If all else fails, try to delete the Photoshop settings file. Hold cmd-alt-shift (for Mac, or the PC equivalent in windows) while Photoshop is opening and confirm to delete the settings file when prompted. That usually clears up most problems.
-
Photoshop Won't Open -- Error Message
My Photoshop CC won't open. It pops up the following error:
Photoshop.exe -- Entry Point Not Found
The procedure entry point
?Terminate@StructuralImageEditing@@YAXXZ could not be located int he dynamic link library PatchMatch.dll.
I've tried uninstalling and re-installing, but get the same issue.
Any help would be much appreciated.
Thanks.I actually was able to get this resolved. I had to uninstall BOTH Photoshop AND Creative Cloud, then re-install both. Haven't had the issue since.
I don't know what the problem was in the first place, but it does seem like something was wonky with the recent update.
Hope that helps! -
I have this error message when I try to import a video using Photoshop 32 bit: Could not complete the video frames to layers Command because the movie couldn't be opened. (I'm using Windows 7)Thanks. More power to you!
I have a converter I tried ....... mpg,mov, flv.... but still won't open. I have CS5.
-
My Photoshop CS5.1 won't open properly anymore. When I click to open it, the logo pops up to start up, but it's split in half and the bottom part is above the top for some reason. After it loads everything looks right until I open an image. The image opens, but its all messed up it looks all distorted, I guess the best way to describe it is to say it's kind of checkered/pixelated. And the same thing happens to the toolbars, they get mixed in with the image when I open it. I've tried finding help on this topic anywhere, but nothing seems to match my problem. Thanks for any help
Wait, you're running Photoshop in Parallels on a Mac, and you only just now thought to mention that?
Has the Parallels software been updated lately?
I would check the Parallels forums to see whether there are display driver settings you can tweak.
Meanwhile, go into the Edit - Preferences - Performance menu, uncheck [ ] Enable OpenGL Drawing, and OK out, then close Photoshop. See if that helps.
-Noel
P.S., That screen grab is practically useless, though it's pretty obvious there's some kind of display corruption there. -
Hello,
I got a new camera and Photoshop and Lightroom won't open Raw images with my new Camera Canon 6D help! I use Photoshop CS5 extended version. and Lightroom 3Good news and bad news:
The bad news is that you need CS6 or higher to open 6D RAWs. (The 6D didn't get support until Camera Raw 7.3; 7.0 premiered in CS6.) You can choose to upgrade (I'd recommend skipping CS6 and go straight for CC 2014 for $10/month) *OR*...
...the good news is that the DNG Converter can help you convert your RAWs into DNGs for use in CS5 and Lightroom 3. -
Photoshop won't open because it says the scratch disk is full
How do I fix this? The program won't open when I start it up. I starts opening and then immediately says the scratch disc is full and then closes the program. How do I fix this?
Without system information we can't tell you what exactly is going on. Usuall it means what it says - your drives are full and/or at least not accessible to Photoshop. You might try holding down Ctrl+Alt+Shift when you launch the program to reset thsat info and define a new location, otehrwise you really should look into cleaning your system and making room. Some tips are interspersed here:
Installation Preparations
Mylenium
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