Photoshop and Illustrator crash when printing
Hi
When I click on Print I get the message "Adobe Photoshop CS6 has stopped Working" with a button close program.
This is a new error as it has been fine in the past.
Its running in Windows 7 64bit, I have tried changing the default printer and restarting the PC to no avail.
All the other Apps print fine
Has anyone got any idea what the issue could be?
Thanks
Mart
Cant get the Alt key to work (click on print hold down alt key) nothing changes!
Mart
Crash report
Faulting Application Path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 13.0.1.34
Application Timestamp: 5269b25c
Fault Module Name: StackHash_1312
Fault Module Version: 6.1.7601.18247
Fault Module Timestamp: 521eaf24
Exception Code: c0000374
Exception Offset: 00000000000c4102
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Additional Information 1: 1312
Additional Information 2: 13129e123f36593daeb7b24571f02a5e
Additional Information 3: 7ea9
Additional Information 4: 7ea901c21235c7119898cf304202b16d
Similar Messages
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I have the latest OS 10.8.3 and just recently Mail and Preview constantly crashes when printing.
It seems that it is missing a plug in or something. Error messge is Mail quit unexpectedly when using the est-e-Filing-pdes plugin.
Same message in Preview.
Actually I have experience more crashing (with Numbers) since last update.
Can anyone help?
RaoulLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful. -
Mail app and Notes crashes when printing
Hi!
We are experiencing trouble when printing to our Xerox WorkCenter 7120 (over wireless network). Printing from Mail App and Notes makes the app crash without printing the mail or the note. Is there any solution for this? Attaching the crash report below. Thank for helping.
Henrik
Process: Notes [20455]
Path: /Applications/Notes.app/Contents/MacOS/Notes
Identifier: com.apple.Notes
Version: 1.2 (103)
Build Info: Notes-103000000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [164]
User ID: 501
PlugIn Path: /Library/Printers/Xerox/PDEs/XeroxFeatures.plugin/Contents/MacOS/XeroxFeatures
PlugIn Identifier: com.xerox.xeroxfeatures.pde
PlugIn Version: 1.29.0 (484)
Date/Time: 2013-04-23 11:01:20.453 +0200
OS Version: Mac OS X 10.8.3 (12D78)
Report Version: 10
Interval Since Last Report: 44494 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 166985 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 51851286-9A19-43D6-9833-4634D88D69D8
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Application Specific Information:
objc_msgSend() selector name: respondsToSelector:
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff8953c510 objc_msgSend_vtable5 + 16
1 com.xerox.xeroxfeatures.pde 0x000000010b05212a -[XRScalarFeature setCurrentValue:] + 106
2 com.xerox.xeroxfeatures.pde 0x000000010b0ae4cb -[XRMediaLibraryDataSource setMediaLibraryState:] + 91
3 com.apple.Foundation 0x00007fff82192d3a __NSThreadPerformPerform + 225
4 com.apple.CoreFoundation 0x00007fff8b78fb31 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
5 com.apple.CoreFoundation 0x00007fff8b78f51d __CFRunLoopDoSources0 + 445
6 com.apple.CoreFoundation 0x00007fff8b7b27f5 __CFRunLoopRun + 789
7 com.apple.CoreFoundation 0x00007fff8b7b20e2 CFRunLoopRunSpecific + 290
8 com.apple.HIToolbox 0x00007fff842aaeb4 RunCurrentEventLoopInMode + 209
9 com.apple.HIToolbox 0x00007fff842aab94 ReceiveNextEventCommon + 166
10 com.apple.HIToolbox 0x00007fff842aaae3 BlockUntilNextEventMatchingListInMode + 62
11 com.apple.AppKit 0x00007fff89954563 _DPSNextEvent + 685
12 com.apple.AppKit 0x00007fff89953e22 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
13 com.apple.AppKit 0x00007fff89b9e639 -[NSApplication _realDoModalLoop:peek:] + 485
14 com.apple.AppKit 0x00007fff89b9ed6e -[NSApplication runModalSession:] + 49
15 com.apple.AppKit 0x00007fff89dc4460 -[NSConcretePrintOperation(NSInternal) _isCancelledAfterHandlingUserEvents] + 137
16 com.apple.AppKit 0x00007fff89fd8207 -[NSView(NSPrintingInternal) _printForCurrentOperation] + 446
17 com.apple.AppKit 0x00007fff89dc2a88 -[NSConcretePrintOperation _renderView] + 277
18 com.apple.AppKit 0x00007fff89dc30dc -[NSConcretePrintOperation runOperation] + 357
19 com.apple.AppKit 0x00007fff89a44989 -[NSApplication sendAction:to:from:] + 342
20 com.apple.AppKit 0x00007fff89b7a37c -[NSMenuItem _corePerformAction] + 406
21 com.apple.AppKit 0x00007fff89b7a06a -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 133
22 com.apple.AppKit 0x00007fff89b78cf0 -[NSMenu performKeyEquivalent:] + 271
23 com.apple.AppKit 0x00007fff89b781b3 -[NSApplication _handleKeyEquivalent:] + 829
24 com.apple.AppKit 0x00007fff89a35173 -[NSApplication sendEvent:] + 4480
25 com.apple.AppKit 0x00007fff8994b24a -[NSApplication run] + 636
26 com.apple.AppKit 0x00007fff898efc06 NSApplicationMain + 869
27 libdyld.dylib 0x00007fff82dab7e1 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8e7a8d16 kevent + 10
1 libdispatch.dylib 0x00007fff8ec2bdea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8ec2b9ee _dispatch_mgr_thread + 54
Thread 2:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8e7a6686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8e7a5c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8b7ad233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8b7b2916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8b7b20e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff82137b66 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
6 com.apple.Foundation 0x00007fff82195cd2 __NSThread__main__ + 1345
7 libsystem_c.dylib 0x00007fff86fb67a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff86fa31e1 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8e7a6686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8e7a5c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8b7ad233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8b7b2916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8b7b20e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff8219af5e -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 268
6 com.apple.Foundation 0x00007fff8213375a -[NSRunLoop(NSRunLoop) run] + 74
7 com.apple.CoreMessage 0x00007fff830a7e17 +[_NSSocket _runIOThread] + 77
8 com.apple.Foundation 0x00007fff82195cd2 __NSThread__main__ + 1345
9 libsystem_c.dylib 0x00007fff86fb67a2 _pthread_start + 327
10 libsystem_c.dylib 0x00007fff86fa31e1 thread_start + 13
Thread 4:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8e7a8322 __select + 10
1 com.apple.CoreFoundation 0x00007fff8b7f1f46 __CFSocketManager + 1302
2 libsystem_c.dylib 0x00007fff86fb67a2 _pthread_start + 327
3 libsystem_c.dylib 0x00007fff86fa31e1 thread_start + 13
Thread 5:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8e7a80fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff86fbafe9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8e4afee6 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x00007fff8e6d2c5a JSC::BlockAllocator::blockFreeingThreadMain() + 90
4 com.apple.JavaScriptCore 0x00007fff8e6e82bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff86fb67a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff86fa31e1 thread_start + 13
Thread 6:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8e7a80fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff86fbafe9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8e635ad4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff8e6359b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff8e6e82bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff86fb67a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff86fa31e1 thread_start + 13
Thread 7:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8e7a80fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff86fbafe9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8e635ad4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff8e6359b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff8e6e82bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff86fb67a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff86fa31e1 thread_start + 13
Thread 8:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8e7a80fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff86fbafe9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8e635ad4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff8e6359b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff8e6e82bf ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff86fb67a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff86fa31e1 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8e7a86d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff86fb8f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff86fb8d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff86fa31d1 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8e7a86d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff86fb8f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff86fb8d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff86fa31d1 start_wqthread + 13
Thread 11:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff8e7a8122 __psynch_mutexwait + 10
1 libsystem_c.dylib 0x00007fff86fbbdfd pthread_mutex_lock + 536
2 com.apple.Foundation 0x00007fff82152c8e -[NSLock lock] + 148
3 com.apple.AppKit 0x00007fff89b3ab97 __37-[NSUIHeartBeat updateHeartBeatState]_block_invoke_0122 + 52
4 com.apple.Foundation 0x00007fff821b912f -[NSBlockOperation main] + 124
5 com.apple.Foundation 0x00007fff8218f036 -[__NSOperationInternal start] + 684
6 com.apple.Foundation 0x00007fff82196861 __block_global_6 + 129
7 libdispatch.dylib 0x00007fff8ec2cf01 _dispatch_call_block_and_release + 15
8 libdispatch.dylib 0x00007fff8ec290b6 _dispatch_client_callout + 8
9 libdispatch.dylib 0x00007fff8ec2a1fa _dispatch_worker_thread2 + 304
10 libsystem_c.dylib 0x00007fff86fb8d0b _pthread_wqthread + 404
11 libsystem_c.dylib 0x00007fff86fa31d1 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8e7a86d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff86fb8f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff86fb8d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff86fa31d1 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8e7a86d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff86fb8f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff86fb8d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff86fa31d1 start_wqthread + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8e7a86d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff86fb8f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff86fb8d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff86fa31d1 start_wqthread + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8e7a86d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff86fb8f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff86fb8d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff86fa31d1 start_wqthread + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8e7a86d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff86fb8f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff86fb8d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff86fa31d1 start_wqthread + 13
Thread 17:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff8e7a6686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8e7a5c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8b7ad233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8b7b2916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8b7b20e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff8219af5e -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 268
6 com.apple.AppKit 0x00007fff89876386 -[NSAnimation(NSInternal) _runBlocking] + 377
7 com.apple.AppKit 0x00007fff898761e8 -[NSAnimation(NSInternal) _animationThread] + 65
8 libdispatch.dylib 0x00007fff8ec2cf01 _dispatch_call_block_and_release + 15
9 libdispatch.dylib 0x00007fff8ec290b6 _dispatch_client_callout + 8
10 libdispatch.dylib 0x00007fff8ec2a1fa _dispatch_worker_thread2 + 304
11 libsystem_c.dylib 0x00007fff86fb8d0b _pthread_wqthread + 404
12 libsystem_c.dylib 0x00007fff86fa31d1 start_wqthread + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8e7a86d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff86fb8f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff86fb8d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff86fa31d1 start_wqthread + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8e7a86d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff86fb8f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff86fb8d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff86fa31d1 start_wqthread + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff8e7a80fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff86fbafe9 _pthread_cond_wait + 869
2 com.apple.Foundation 0x00007fff82194386 -[NSCondition wait] + 240
3 com.apple.Foundation 0x00007fff8218ca48 -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 796
4 com.apple.Foundation 0x00007fff8218c6a8 -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 131
5 com.xerox.xeroxfeatures.pde 0x000000010b0ae8e6 -[XRMediaLibraryDataSource retrieveRemoteMedia] + 886
6 com.apple.Foundation 0x00007fff82195cd2 __NSThread__main__ + 1345
7 libsystem_c.dylib 0x00007fff86fb67a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff86fa31e1 thread_start + 13
Thread 21:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff8e7a8386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff87040800 nanosleep + 163
2 libsystem_c.dylib 0x00007fff87040717 usleep + 54
3 com.apple.AppKit 0x00007fff89b39868 -[NSUIHeartBeat _heartBeatThread:] + 543
4 com.apple.Foundation 0x00007fff82195cd2 __NSThread__main__ + 1345
5 libsystem_c.dylib 0x00007fff86fb67a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff86fa31e1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x7fffffffffffffff rbx: 0x00007faa053c7770 rcx: 0x0000000000000008 rdx: 0x00007faa032b04c0
rdi: 0x00007faa050ab850 rsi: 0x000000010b12de30 rbp: 0x00007fff5af82ef0 rsp: 0x00007fff5af82eb8
r8: 0x00007fff72e51fd0 r9: 0xffffffffffffffff r10: 0x00007faa0565ab40 r11: 0x00007faa033870d8
r12: 0x00007faa05711de0 r13: 0x0000000000000000 r14: 0x00007faa053c7d20 r15: 0x00007faa03364530
rip: 0x00007fff8953c510 rfl: 0x0000000000010246 cr2: 0x00007faa03364c18
Logical CPU: 0
Binary Images:
0x104c7b000 - 0x104cbefff com.apple.Notes (1.2 - 103) <D5115E71-77B3-3CE5-B009-191503AECB42> /Applications/Notes.app/Contents/MacOS/Notes
0x104cdf000 - 0x104d21ff7 com.apple.Notes.framework (1.2 - 103) <5F2CD221-805B-3050-AC07-FFBB4541780A> /System/Library/PrivateFrameworks/Notes.framework/Versions/A/Notes
0x104ef1000 - 0x104f23fff com.apple.printingprivate.framework.PrintingPrivate (8.1 - 91.1) <157A388A-3E46-30E6-B3E5-87EE554663D3> /System/Library/PrivateFrameworks/PrintingPrivate.framework/Versions/A/Printing Private
0x104f4f000 - 0x104f58fe7 libcldcpuengine.dylib (2.2.16) <DB9678F6-7D50-384A-A961-6109B61D1607> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
0x104f61000 - 0x104f61ffb +cl_kernels (???) <F74FEB58-803E-4F60-B93F-85DE68244C85> cl_kernels
0x106dde000 - 0x106ddffff com.apple.AddressBook.LocalSourceBundle (2.1 - 1169) <641DB5BF-1E7A-3090-8AA3-CB11262B43FC> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
0x106de5000 - 0x106de7fff apop.so (169) <2A1CAD32-5734-3D4E-868B-E773DCD192B5> /usr/lib/sasl2/apop.so
0x106deb000 - 0x106dfffff dhx.so (169) <3C4D7E51-F30B-3A5B-9BB6-4426EC607E10> /usr/lib/sasl2/dhx.so
0x106e0b000 - 0x106e14ff7 digestmd5WebDAV.so (169) <D1EF0A0E-92FA-321F-9445-DD08A64C2493> /usr/lib/sasl2/digestmd5WebDAV.so
0x106e19000 - 0x106e1bfff libanonymous.2.so (166) <6417EA9E-4202-31DA-A086-B58F1E92C931> /usr/lib/sasl2/libanonymous.2.so
0x106e20000 - 0x106e23fff libcrammd5.2.so (166) <866C8DD4-5086-376A-BFC7-897A40327DB4> /usr/lib/sasl2/libcrammd5.2.so
0x106e2a000 - 0x106e33ff7 libdigestmd5.2.so (166) <F2344A08-F032-35D3-9EBB-F147D4100517> /usr/lib/sasl2/libdigestmd5.2.so
0x106e39000 - 0x106e3efff libgssapiv2.2.so (166) <83A21AF3-FB42-3ACC-B6ED-26B23388C4F4> /usr/lib/sasl2/libgssapiv2.2.so
0x106e43000 - 0x106e45fff login.so (166) <1F868238-FB26-3477-B31C-67DB400D6F68> /usr/lib/sasl2/login.so
0x106e49000 - 0x106e4efff libntlm.so (166) <82608FB8-E225-39FF-BC83-B9D3F89D7CEC> /usr/lib/sasl2/libntlm.so
0x106e53000 - 0x106e5afff libotp.2.so (166) <2AE53E63-A826-3E20-9B4D-476CC712410D> /usr/lib/sasl2/libotp.2.so
0x106e63000 - 0x106e65fff pwauxprop.so (387.1) <94457D86-AB48-33B6-8C01-F08C3BC6CE53> /usr/lib/sasl2/pwauxprop.so
0x106e6a000 - 0x106e6cfff libplain.2.so (166) <074D7604-3435-3E01-A86B-FF102001FC5B> /usr/lib/sasl2/libplain.2.so
0x106e70000 - 0x106e74fff libpps.so (169) <3C150ECF-0D94-3DBE-8AB6-7B0070700699> /usr/lib/sasl2/libpps.so
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0x7fff839c6000 - 0x7fff83c4bff7 com.apple.RawCamera.bundle (4.04 - 680) <F9A2656C-CE71-326E-BD6D-077487F49D74> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff83c4c000 - 0x7fff83c4dff7 libremovefile.dylib (23.2) <6763BC8E-18B8-3AD9-8FFA-B43713A7264F> /usr/lib/system/libremovefile.dylib
0x7fff83c4e000 - 0x7fff83cb7fff libstdc++.6.dylib (56) <EAA2B53E-EADE-39CF-A0EF-FB9D4940672A> /usr/lib/libstdc++.6.dylib
0x7fff83cb8000 - 0x7fff83cdfff7 com.apple.PerformanceAnalysis (1.16 - 16) <E4888388-F41B-313E-9CBB-5807D077BDA9> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff83ce0000 - 0x7fff83d09fff libsandbox.1.dylib (220.2) <3FC9A111-B76D-3F98-90A4-44CFB0D433B4> /usr/lib/libsandbox.1.dylib
0x7fff83d0a000 - 0x7fff83e23fff com.apple.ImageIO.framework (3.2.0 - 849) <C52AED41-A7C2-300B-91FA-5AF73718D243> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff83e24000 - 0x7fff83ea5fff com.apple.Metadata (10.7.0 - 707.5) <4140B1F6-7D73-33C7-B3F2-4DB349C31AE9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff83ea6000 - 0x7fff83f26ff7 com.apple.ApplicationServices.ATS (332 - 341.1) <BD83B039-AB25-3E3E-9975-A67DAE66988B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff83f69000 - 0x7fff83f80fff com.apple.CFOpenDirectory (10.8 - 151.10) <FFBBA538-00B5-334E-BA5B-C8AD6CDCDA14> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff83f87000 - 0x7fff84021fff libvMisc.dylib (380.6) <714336EA-1C0E-3735-B31C-19DFDAAF6221> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff84076000 - 0x7fff840c2ff7 libauto.dylib (185.1) <73CDC482-16E3-3FC7-9BB4-FBA2DA44DBC2> /usr/lib/libauto.dylib
0x7fff840c3000 - 0x7fff84154fff com.apple.CorePDF (2.0 - 2) <EB5660B1-0D79-34F3-B242-B559AE0A5B4A> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff84155000 - 0x7fff8415dff7 libsystem_dnssd.dylib (379.37) <616FC901-151E-38BF-B2C4-24A351C5FAAD> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8415e000 - 0x7fff84196fff libtidy.A.dylib (15.10) <9009156B-84F5-3781-BFCB-B409B538CD18> /usr/lib/libtidy.A.dylib
0x7fff84197000 - 0x7fff84219ff7 com.apple.Heimdal (3.0 - 2.0) <C94B0C6C-1320-35A1-8143-FE252E7B2A08> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff84243000 - 0x7fff8424afff com.apple.NetFS (5.0 - 4.0) <82E24B9A-7742-3DA3-9E99-ED267D98C05E> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8424b000 - 0x7fff8457bfff com.apple.HIToolbox (2.0 - 626.1) <656D08C2-9068-3532-ABDD-32EC5057CCB2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8457c000 - 0x7fff84585ff7 com.apple.marco (8.0 - 900) <89016888-E37F-3244-906B-D88102483CA3> /System/Library/PrivateFrameworks/Marco.framework/Versions/A/Marco
0x7fff84586000 - 0x7fff845cafff libcups.2.dylib (327.3) <71E771A1-0489-3417-8A4A-56A2C930F80C> /usr/lib/libcups.2.dylib
0x7fff845cb000 - 0x7fff8465afff libCoreStorage.dylib (296.16) <E5BF76A1-2B3E-3FD8-ABF4-F8D18829BF0A> /usr/lib/libCoreStorage.dylib
0x7fff8465b000 - 0x7fff84660fff com.apple.OpenDirectory (10.8 - 151.10) <CF44120B-9B01-32DD-852E-C9C0E1243FC0> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff84661000 - 0x7fff8466fff7 libsystem_network.dylib (77.10) <0D99F24E-56FE-380F-B81B-4A4C630EE587> /usr/lib/system/libsystem_network.dylib
0x7fff846e0000 - 0x7fff847ddfff libsqlite3.dylib (138.1) <ADE9CB98-D77D-300C-A32A-556B7440769F> /usr/lib/libsqlite3.dylib
0x7fff847de000 - 0x7fff847defff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <B5A18EE8-DF81-38DD-ACAF-7076B2A26225> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff847df000 - 0x7fff8482afff com.apple.framework.CoreWLAN (3.0.2 - 302.12) <896D75EB-069B-3674-936E-27A81568BECB> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff8482b000 - 0x7fff8482cfff libodfde.dylib (18) <015DD2A0-D59A-3547-909D-7C028A65C312> /usr/lib/libodfde.dylib
0x7fff85295000 - 0x7fff852a9fff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <94EDF2AB-809C-3D15-BED5-7AD45B2A7C16> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff852aa000 - 0x7fff852acff7 com.apple.EFILogin (2.0 - 2) <51A470D7-1F72-3369-AF0F-AD2340B42C12> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff852ad000 - 0x7fff852feff7 com.apple.iCalendar (6.0 - 126.5) <3C743E01-70DB-341C-89EC-13B5EA70EEE2> /System/Library/PrivateFrameworks/iCalendar.framework/Versions/A/iCalendar
0x7fff852ff000 - 0x7fff852ffff7 com.apple.SafariServices.framework (8536 - 8536.28.10) <0A50A10A-E261-3F73-8343-D9EC34AA98F1> /System/Library/PrivateFrameworks/SafariServices.framework/Versions/A/SafariSer vices
0x7fff85300000 - 0x7fff85308ff7 com.apple.AppSandbox (2.0 - 1) <2E28B3EA-EAD8-3632-862D-60286FE70D79> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x7fff85309000 - 0x7fff8530aff7 libSystem.B.dylib (169.3) <132FE02E-3865-3F1F-B78D-C93D65930A67> /usr/lib/libSystem.B.dylib
0x7fff8530b000 - 0x7fff853ddff7 com.apple.CoreText (260.0 - 275.16) <5BFC1D67-6A6F-38BC-9D90-9C712684EDAC> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff853de000 - 0x7fff853dffff libffi.dylib (18) <D20FE81C-271C-3446-ABC8-50B6A6F5BEA4> /usr/lib/libffi.dylib
0x7fff853e0000 - 0x7fff856f7ff7 com.apple.CoreServices.CarbonCore (1037.5 - 1037.5) <731D8F92-1C52-3613-BA01-EFEA54DADF41> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff856f8000 - 0x7fff856f8fff com.apple.SafariDAVNotifier (1.1.1 - 1) <F2E6ABF4-C7D7-341F-BC27-C9B0E7C4F4EB> /System/Library/PrivateFrameworks/BookmarkDAV.framework/Versions/A/Frameworks/S afariDAVNotifier.framework/Versions/A/SafariDAVNotifier
0x7fff856f9000 - 0x7fff856fefff libcompiler_rt.dylib (30) <08F8731D-5961-39F1-AD00-4590321D24A9> /usr/lib/system/libcompiler_rt.dylib
0x7fff8578f000 - 0x7fff8579aff7 com.apple.ProtocolBuffer (2 - 104) <3270C172-1437-3080-9E53-3E2DCA9AE2EC> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x7fff8579b000 - 0x7fff857a6ff7 com.apple.DisplayServicesFW (2.7.2 - 357) <EC87A00D-FE9C-3CFE-A98C-063C3D23085A> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff857a7000 - 0x7fff857c6ff7 com.apple.ChunkingLibrary (2.0 - 133.3) <8BEC9AFB-DCAA-37E8-A5AB-24422B234ECF> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff857c7000 - 0x7fff857d4fff com.apple.KerberosHelper (4.0 - 1.0) <6815439D-1A03-3251-99FE-CC24CF4C93C5> /System/Library/PrivateFrameworks/KerberosHelper.framework/Versions/A/KerberosH elper
0x7fff857d5000 - 0x7fff857e0ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <C12962D5-85FB-349E-AA56-64F4F487F219> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff857f2000 - 0x7fff85841ff7 libcorecrypto.dylib (106.2) <CE0C29A3-C420-339B-ADAA-52F4683233CC> /usr/lib/system/libcorecrypto.dylib
0x7fff85842000 - 0x7fff85874fff com.apple.framework.Admin (12.0 - 12.0) <21E02DE3-B255-3A55-8F55-7FC9EE864C06> /System/Library/PrivateFrameworks/Admin.framework/Versions/A/Admin
0x7fff85875000 - 0x7fff85c92fff FaceCoreLight (2.4.1) <A34C9575-C4C1-31B1-809B-7751070B4E8B> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x7fff85c93000 - 0x7fff85de4fff com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <C680EE1A-B4ED-3E77-A08C-DC47922ACA33> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff85de5000 - 0x7fff85de9ff7 com.apple.CommonPanels (1.2.5 - 94) <AAC003DE-2D6E-38B7-B66B-1F3DA91E7245> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff85dea000 - 0x7fff85dfffff com.apple.ImageCapture (8.0 - 8.0) <17A45CE6-7DA3-36A5-B7EF-72BC136981AE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff85e00000 - 0x7fff85e07fff com.apple.phonenumbers (1.1 - 47) <E6A01FEF-9C6D-3C18-B378-63F4134756E6> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
0x7fff86306000 - 0x7fff8636dfff com.apple.coredav (1.0.1 - 179.7) <EEFBD7EA-82F4-32AB-8D2B-541D74FB764A> /System/Library/PrivateFrameworks/CoreDAV.framework/Versions/A/CoreDAV
0x7fff8636e000 - 0x7fff864dfff7 com.apple.QTKit (7.7.1 - 2599.24) <A2153722-268B-3293-B9E3-CB59273CDE41> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x7fff864e0000 - 0x7fff8654efff com.apple.framework.IOKit (2.0.1 - 755.22.5) <1547DA6F-9793-30A2-8E92-7368DE84D46C> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8654f000 - 0x7fff8659cfff com.apple.CoreMediaIO (307.0 - 4155) <CD826A65-DFE7-3A58-A29E-15B3A9BE0A6D> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff8659d000 - 0x7fff865a1fff libpam.2.dylib (20) <C8F45864-5B58-3237-87E1-2C258A1D73B8> /usr/lib/libpam.2.dylib
0x7fff865f9000 - 0x7fff86625fff com.apple.quartzfilters (1.8.0 - 1.7.0) <B8DE45D7-1827-3379-A478-1A574A1D11D9> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff86626000 - 0x7fff86626fff com.apple.ApplicationServices (45 - 45) <A3ABF20B-ED3A-32B5-830E-B37831A45A80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff86627000 - 0x7fff86683fff com.apple.QuickLookFramework (4.0 - 555.5) <8B9EAC35-98F3-3BF0-8B15-3A5FE39F150A> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff8679e000 - 0x7fff8679efff com.apple.quartzframework (1.5 - 1.5) <6403C982-0D45-37EE-A0F0-0EF8BCFEF440> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff8679f000 - 0x7fff867a2fff com.apple.help (1.3.2 - 42) <343904FE-3022-3573-97D6-5FE17F8643BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff867f6000 - 0x7fff867fafff com.apple.IOSurface (86.0.4 - 86.0.4) <26F01CD4-B76B-37A3-989D-66E8140542B3> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff867fb000 - 0x7fff8685afff com.apple.AE (645.6 - 645.6) <44F403C1-660A-3543-AB9C-3902E02F936F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff8685b000 - 0x7fff86a5bfff libicucore.A.dylib (491.11.2) <FD6282D8-DF3F-3842-8C2E-CF478D2B9669> /usr/lib/libicucore.A.dylib
0x7fff86a5c000 - 0x7fff86a7efff com.apple.AOSAccounts (1.1.2 - 1.1.95) <9A1A8780-1F48-3CCA-96EB-D3137F93B676> /System/Library/PrivateFrameworks/AOSAccounts.framework/Versions/A/AOSAccounts
0x7fff86a7f000 - 0x7fff86a81fff libquarantine.dylib (52) <4BE2E642-A14F-340A-B482-5BD2AEFD9C24> /usr/lib/system/libquarantine.dylib
0x7fff86a85000 - 0x7fff86a86ff7 libdnsinfo.dylib (453.19) <14202FFB-C3CA-3FCC-94B0-14611BF8692D> /usr/lib/system/libdnsinfo.dylib
0x7fff86a87000 - 0x7fff86ad1ff7 libGLU.dylib (8.7.25) <C243C6D3-3384-3DB1-BB15-E27B65C87294> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff86ad2000 - 0x7fff86adffff libbz2.1.0.dylib (29) <CE9785E8-B535-3504-B392-82F0064D9AF2> /usr/lib/libbz2.1.0.dylib
0x7fff86ae0000 - 0x7fff86aefff7 libxar.1.dylib (105) <370ED355-E516-311E-BAFD-D80633A84BE1> /usr/lib/libxar.1.dylib
0x7fff86af0000 - 0x7fff86d65fff com.apple.CalendarStore (6.0 - 1249) <EDF94D24-0BFF-366E-851F-0F5C82455648> /System/Library/Frameworks/CalendarStore.framework/Versions/A/CalendarStore
0x7fff86d66000 - 0x7fff86e5bfff libiconv.2.dylib (34) <FEE8B996-EB44-37FA-B96E-D379664DEFE1> /usr/lib/libiconv.2.dylib
0x7fff86e5c000 - 0x7fff86e5cfff SleepServices (1.46) <A49C34BF-A696-3266-BCC1-D0788853D626> /System/Library/PrivateFrameworks/SleepServices.framework/Versions/A/SleepServi ces
0x7fff86e87000 - 0x7fff86ef4ff7 com.apple.datadetectorscore (4.1 - 269.2) <4FD4A7CE-BB00-3AAB-B7AA-AE395D5400EC> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff86ef5000 - 0x7fff86f94ff7 com.apple.imcore (8.0 - 900) <F71E8D85-BE37-37C7-8536-7DCF396984AOpen the Print & Scan preference pane in System Preferences and delete the print queue, then add it back. If there's no change, reset the printing system.
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Photoshop and illustrator crashing on startup
Hi,
I'm getting the error message below when I start up photoshop. The same thing happens with illustrator. My laptop is 4 years old and behaving strangely recently, so I decided to do a restore from time machine. It's had no effect on the adobe issue though.
Any ideas on how to fix it?
Thanks
Process: Adobe Photoshop CS6 [2620]
Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Identifier: com.adobe.Photoshop
Version: ??? (???)
Code Type: X86-64 (Native)
Parent Process: launchd [252]
Date/Time: 2014-04-29 08:06:40.032 +0100
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 247426 sec
Crashes Since Last Report: 11
Per-App Crashes Since Last Report: 5
Anonymous UUID: F9DD2D27-99D7-4D2B-BE64-6A7293C6439D
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/Cg.framework/Cg
Referenced from: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Reason: no suitable image found. Did find:
/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/../Frameworks/Cg.framework/Cg: mach-o, but wrong architecture
/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/../Frameworks/Cg.framework/Cg: mach-o, but wrong architecture
Binary Images:
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <DB8B8AB0-0C97-B51C-BE8B-B79895735A33> /usr/lib/dyld
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 8 GB, SMC 1.68f99
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 5.100.198.104.5)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9A302, 298.09 GB
Serial ATA Device: MATSHITADVD-R UJ-898, 7.95 GB
USB Device: FaceTime HD Camera (Built-in), 0x05ac (Apple Inc.), 0x8509, 0xfa200000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x821a, 0xfa113000 / 9
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0246, 0xfa120000 / 4
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd110000 / 3That looks like your installation is corrupt. You need to uninstall and reinstall the applications.
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Photoshop CS 5 crashes when printing, Mac OS 10.9
If I want to print from Photoshop SC5 verse. 12.0, the program crashes. Since I have the operating system updated to 9.10 this is so. Updates can not be installed, it will display error Nr.16822 to. How do I solve this problem?
Thanks, now it is okay!
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AutoCAD 2009 crashes when printing with HP Laserjet CP1525nw via wireless connection
Printing to CP1525nw via wireless connection crashes AutoCAD 2009 on a WIndows 7 Home OS + Sony VAIO VPCL21M1E
Works fine printing from any other application.I'm facing the same problem but, i'm AutoCAD 2012 and it crashes when printing with HP Laserjet CP1525n via USB or network cable
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Photoshop and Illustrator updates fail using Adobe Application Manager, why and what can I do?
In the Adobe Application Manager, it says there are updates for both Photoshop and Illustrator. When I click to update, they both downloaded and attempted to install and in the middle of this process, Application Manager shows that the updates fail. After this, upon restart of my Mac–running Lion–Illustrator shows that it's up to date in the Application Manager and Photoshop shows an update is available. Upon trying to re-update Photoshop again, the update fails again and again.
I have updated before a few days ago with no problem, so I don't understand why the updates are failing and why after doing so, now Illustrator shows that it is up to date and Photoshop does not.
Has anyone else had this problem and if so, does anyone know why and what I can do about it?
Thank you.Hi Richei Creative,
These would be my suggestions:
Create a new user account with administrative rights, log out of your current account and into that one, launch Adobe Application Manager and attempt the Photoshop update again.
Instructions if you need them - http://support.apple.com/kb/PH11468
If this fails, uninstall Photoshop (Applications > Utilities > Adobe Installers) and reinstall Photoshop then from Adobe Application Manager the attempt the Photoshop update again, also from the newly created user account.
Hope these help,
-Dave -
I can't use photoshop and illustration.
A month ago, I downloaded trial version photoshop and illustration.
When the programs had expired, I purchased creative cloud student plan.
Unfortunately, I cannot use the programs because they still require putting serial number or buying the programs.
How can I use those programs?Hi Sohee,
Please in addition also refer the following article.
https://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
Hope this helps.
Regards,
Sumit Singh -
I created a file in Photoshop CS5 (a photo) and another in Illustrator CS5 (a graph) to place in my InDesign CS5 brochure. When the Photoshop and Illustrator files are placed in InDesign, they look blurry - whether viewed in InDesign, printed, or saved as a PDF. Can anyone give me some tips on how to fix this? Thanks!
Ask in the program forums
This forum is about the Cloud as a delivery process, not about using individual programs
If you start at the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says ALL FORUMS) to open the drop down list and scroll -
trying to download indesign for mac, photoshop and illustrator trial which i require immediately but your website is crashing/saying there is an error. Can you please advise when this will be rectified?
WHatever issues you have are specifuc to your local system, not Adobe. Since you have not provided any shred of useful,technical details such as system info nobody can tell you anything.
Mylenium -
Work is lost after illustrator freezes and then crashes when copying over to photoshop
work is lost after illustrator freezes and then crashes when copying items over to photoshop, then when re-opening the illustrator file it gets to the end of reading the file to open then quits again? this keeps happening!
afrill,
It seems that you file has become corrupted.
One thing often tried first is to create a new document and File>Place the corrupted one to see how much may be rescued that way.
Here is a website where you can see whether it can rescue the file, and if it can, you may pay for a subscription to have it done,
http://www.recoverytoolbox.com/buy_illustrator.html
and another similar website,
http://markzware.com/adobe-software/fix-illustrator-file-unknown-error -occurred-pdf2dtp-file-recovery/
As far as I remember, the former is for Win and the latter for Mac.
Here are a few pages about struggling with it yourself:
http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-ill ustrator-ai-file/
http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator -files.html
http://kb2.adobe.com/cps/500/cpsid_50032.html
http://kb2.adobe.com/cps/500/cpsid_50031.html -
I am using Adobe Suite CS4 and have had no problems with it until today. InDesign, Photoshop and Illustrator keep crashing!! I've uninstalled and reinstalled to no avail. I've also cleared the cache. Help!
Ok, thanks for your help. I believe I pasted all the info from your answer. Since Photoshop and inDesign are crashing as well, will you need that too?
May 8 16:04:41 iMac com.apple.launchd.peruser.501[126] ([0x0-0x4d04d].com.adobe.illustrator[493]): Job appears to have crashed: Segmentation fault: 11
May 8 16:04:42 iMac ReportCrash[496]: Saved crash report for Adobe Illustrator[493] version 367 (14.0.0) to /Users//Library/Logs/DiagnosticReports/Adobe Illustrator_2014-05-08-160442_-iMac.crash
May 8 16:04:42 -iMac ReportCrash[496]: Removing excessive log: file://localhost/Users/xxxxxx/Library/Logs/DiagnosticReports/Adobe%20Illustrato r_2014-05-06-152657_-iMac.crash
Process: Adobe Illustrator [273]
Path: /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 367 (14.0.0)
Code Type: X86 (Native)
Parent Process: launchd [131]
Date/Time: 2014-05-06 15:29:44.038 -0700
OS Version: Mac OS X 10.7.5 (11G63b)
Report Version: 9
Interval Since Last Report: 353 sec
Crashes Since Last Report: 6
Per-App Interval Since Last Report: 11182846 sec
Per-App Crashes Since Last Report: 7
Anonymous UUID:
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000ffffff5a
VM Regions Near 0xffffff5a:
--> shared memory 00000000ffff0000-00000000ffff2000 [ 8K] r-x/r-x SM=SHM
Application Specific Information:
objc[273]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 AdobePDFL 0x024104cd ASrealloc + 737
1 AdobePDFL 0x0236f588 CosDocEnumEOFs + 27326
2 AdobePDFL 0x0236d907 CosDocEnumEOFs + 20029
3 AdobePDFL 0x0236fd46 CosDocEnumEOFs + 29308
4 AdobePDFL 0x0227d782 ASTextIsEmpty + 1146
5 AdobePDFL 0x0212779f PDFontPSFlushIncrGlyphList + 65853
6 AdobePDFL 0x02127966 PDFontPSFlushIncrGlyphList + 66308
7 AdobePDFL 0x02129f93 PDFontPSFlushIncrGlyphList + 76081
8 AdobePDFL 0x0212cae6 PDFontPSFlushIncrGlyphList + 87172
9 AdobePDFL 0x02111b26 PDFLPrintDoc + 6322
10 AdobePDFL 0x021dccac PDSetHostEncoding + 2412
11 AdobePDFL 0x021dce02 PDSetHostEncoding + 2754
12 AdobePDFL 0x02114eba PDFLInitFriends + 2122
13 AdobePDFL 0x021149c8 PDFLInitFriends + 856
14 com.adobe.illustrator.plugins.PDF Suite 0x16884096 PluginMain + 163654
15 com.adobe.illustrator.plugins.PDF Suite 0x16883b61 PluginMain + 162321
16 com.adobe.illustrator.plugins.PDF Suite 0x168840f2 PluginMain + 163746
17 com.adobe.illustrator.plugins.PDF Suite 0x16862872 PluginMain + 26402
18 com.adobe.illustrator.plugins.PDF Suite 0x16862c7b PluginMain + 27435
19 com.adobe.illustrator.plugins.PDF Suite 0x1685c1f3 PluginMain + 163
20 com.adobe.illustrator 0x006a93ff 0x1000 + 6980607
21 com.adobe.illustrator 0x006a89c6 0x1000 + 6977990
22 com.adobe.illustrator 0x00586d75 0x1000 + 5791093
23 com.adobe.illustrator 0x00586e2d 0x1000 + 5791277
24 com.adobe.illustrator 0x0052f513 0x1000 + 5432595
25 com.adobe.illustrator 0x00539777 0x1000 + 5474167
26 com.adobe.illustrator 0x0053d599 0x1000 + 5490073
27 com.adobe.illustrator 0x00515187 0x1000 + 5325191
28 com.adobe.illustrator 0x00b0517a AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 524022
29 com.adobe.illustrator 0x00a181df AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 43387
30 com.adobe.illustrator 0x0004210a 0x1000 + 266506
31 com.adobe.illustrator 0x0053c893 0x1000 + 5486739
32 com.adobe.illustrator 0x0053a574 0x1000 + 5477748
33 com.adobe.illustrator 0x00b03d77 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 518899
34 com.adobe.illustrator.plugins.PDF Format 0x10122118 0x1010f000 + 78104
35 com.adobe.coretech.adm 0x0dd83d85 0xdd7b000 + 36229
36 com.adobe.coretech.adm 0x0dd8c62f 0xdd7b000 + 71215
37 com.adobe.coretech.adm 0x0dd8d7fb 0xdd7b000 + 75771
38 com.adobe.coretech.adm 0x0ddd5871 0xdd7b000 + 370801
39 com.adobe.coretech.adm 0x0dd93c53 0xdd7b000 + 101459
40 com.adobe.illustrator.plugins.PDF Format 0x101200bd 0x1010f000 + 69821
41 com.adobe.illustrator.plugins.PDF Format 0x1011a56a 0x1010f000 + 46442
42 com.adobe.illustrator.plugins.PDF Format 0x101442e7 PluginMain + 2927
43 com.adobe.illustrator.plugins.PDF Format 0x1014391e PluginMain + 422
44 com.adobe.illustrator 0x006a93ff 0x1000 + 6980607
45 com.adobe.illustrator 0x006a89c6 0x1000 + 6977990
46 com.adobe.illustrator 0x00586d75 0x1000 + 5791093
47 com.adobe.illustrator 0x0047021d 0x1000 + 4649501
48 com.adobe.illustrator 0x00473190 0x1000 + 4661648
49 com.adobe.illustrator 0x0027b1dc 0x1000 + 2597340
50 com.adobe.illustrator 0x0027bb3b 0x1000 + 2599739
51 com.adobe.illustrator 0x0027bf0d 0x1000 + 2600717
52 com.adobe.illustrator 0x000a2ad9 0x1000 + 662233
53 com.adobe.illustrator 0x000a24ea 0x1000 + 660714
54 com.adobe.illustrator 0x000a263a 0x1000 + 661050
55 com.apple.AE 0x91fb8e0b InvokeAEEventHandlerUPP + 29
56 com.adobe.illustrator.plugins.Scripting Support 0x0e3794e6 0xe359000 + 132326
57 com.adobe.illustrator.plugins.Scripting Support 0x0e3f4dcb PluginMain + 605
58 com.apple.AE 0x91fa3045 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 202
59 com.apple.AE 0x91f8cb67 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 43
60 com.apple.AE 0x91f8ca54 aeProcessAppleEvent + 253
61 com.apple.HIToolbox 0x93410a86 AEProcessAppleEvent + 103
62 com.apple.HIToolbox 0x9359ead1 AEProcessEvent + 162
63 com.apple.HIToolbox 0x9349752f HIStdAppHandler::HandleEvent(OpaqueEventHandlerCallRef*, TCarbonEvent&) + 181
64 com.apple.HIToolbox 0x934984ce TEventHandler::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 58
65 com.apple.HIToolbox 0x9358bc0c _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
66 com.apple.HIToolbox 0x93407313 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1602
67 com.apple.HIToolbox 0x93406790 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 482
68 com.apple.HIToolbox 0x934065a8 SendEventToEventTargetWithOptions + 75
69 com.apple.HIToolbox 0x9341c1c6 _ZL29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRef Pv + 3152
70 com.apple.HIToolbox 0x934077ce _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 2813
71 com.apple.HIToolbox 0x93406790 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 482
72 com.apple.HIToolbox 0x9341b571 SendEventToEventTarget + 76
73 com.adobe.illustrator 0x00080d3e 0x1000 + 523582
74 com.apple.HIToolbox 0x9358bc0c _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
75 com.apple.HIToolbox 0x93407313 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1602
76 com.apple.HIToolbox 0x93406790 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 482
77 com.apple.HIToolbox 0x934065a8 SendEventToEventTargetWithOptions + 75
78 com.apple.HIToolbox 0x9341c1c6 _ZL29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRef Pv + 3152
79 com.apple.HIToolbox 0x934077ce _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 2813
80 com.apple.HIToolbox 0x93406790 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 482
81 com.apple.HIToolbox 0x9341b571 SendEventToEventTarget + 76
82 com.apple.HIToolbox 0x9358ba58 ToolboxEventDispatcher + 82
83 com.apple.HIToolbox 0x9358bb87 RunApplicationEventLoop + 236
84 com.adobe.illustrator 0x00080f83 0x1000 + 524163
85 com.adobe.illustrator 0x000d84ab 0x1000 + 881835
86 com.adobe.illustrator 0x000a2cd2 0x1000 + 662738
87 com.adobe.illustrator 0x00003672 0x1000 + 9842
88 com.adobe.illustrator 0x00003599 0x1000 + 9625
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x95f0a90a kevent + 10
1 libdispatch.dylib 0x96fb6e04 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x96fb5853 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x95f0a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x95542ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x955446fe start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x95f0a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x95542ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x955446fe start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x954ec82a pthread_cond_wait + 48
3 com.adobe.amt.services 0x047c9552 AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services 0x047c4995 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 115
5 com.adobe.amt.services 0x047c95b0 AMTThread::Worker(void*) + 20
6 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
7 libsystem_c.dylib 0x955446de thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x95544f7b pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x9ad0f3a7 TSWaitOnConditionTimedRelative + 178
4 com.apple.CoreServices.CarbonCore 0x9ad0f11d TSWaitOnSemaphoreCommon + 490
5 com.apple.CoreServices.CarbonCore 0x9ad0ef2e TSWaitOnSemaphoreRelative + 24
6 com.apple.CoreServices.CarbonCore 0x9ad84398 TimerThread + 292
7 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
8 libsystem_c.dylib 0x955446de thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x954f542c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9ad9de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ad0f37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9ad7167f MPWaitOnQueue + 200
6 AdobeACE 0x0130a38d 0x12d9000 + 201613
7 AdobeACE 0x01309d85 0x12d9000 + 200069
8 com.apple.CoreServices.CarbonCore 0x9ad725e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
10 libsystem_c.dylib 0x955446de thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x954f542c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9ad9de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ad0f37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9ad7167f MPWaitOnQueue + 200
6 AdobeACE 0x0130a38d 0x12d9000 + 201613
7 AdobeACE 0x01309d85 0x12d9000 + 200069
8 com.apple.CoreServices.CarbonCore 0x9ad725e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
10 libsystem_c.dylib 0x955446de thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x954f542c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9ad9de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ad0f37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9ad7167f MPWaitOnQueue + 200
6 AdobeACE 0x0130a38d 0x12d9000 + 201613
7 AdobeACE 0x01309d85 0x12d9000 + 200069
8 com.apple.CoreServices.CarbonCore 0x9ad725e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
10 libsystem_c.dylib 0x955446de thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x95f07c22 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x95f071f6 mach_msg + 70
2 com.macromedia.Flash Player.authplaylib 0x1390763e ExternalPlayer_Initialize + 1865604
3 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
4 libsystem_c.dylib 0x955446de thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x954ec82a pthread_cond_wait + 48
3 com.macromedia.Flash Player.authplaylib 0x13733ba6 0x1344c000 + 3046310
4 com.macromedia.Flash Player.authplaylib 0x13755f81 ExternalPlayer_Initialize + 90311
5 com.macromedia.Flash Player.authplaylib 0x13733f98 0x1344c000 + 3047320
6 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
7 libsystem_c.dylib 0x955446de thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x954ec82a pthread_cond_wait + 48
3 com.macromedia.Flash Player.authplaylib 0x13733ba6 0x1344c000 + 3046310
4 com.macromedia.Flash Player.authplaylib 0x13755f81 ExternalPlayer_Initialize + 90311
5 com.macromedia.Flash Player.authplaylib 0x13733f98 0x1344c000 + 3047320
6 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
7 libsystem_c.dylib 0x955446de thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x954ec82a pthread_cond_wait + 48
3 com.macromedia.Flash Player.authplaylib 0x13733ba6 0x1344c000 + 3046310
4 com.macromedia.Flash Player.authplaylib 0x13755f81 ExternalPlayer_Initialize + 90311
5 com.macromedia.Flash Player.authplaylib 0x13733f98 0x1344c000 + 3047320
6 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
7 libsystem_c.dylib 0x955446de thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x954ec82a pthread_cond_wait + 48
3 com.macromedia.Flash Player.authplaylib 0x13733ba6 0x1344c000 + 3046310
4 com.macromedia.Flash Player.authplaylib 0x13755f81 ExternalPlayer_Initialize + 90311
5 com.macromedia.Flash Player.authplaylib 0x13733f98 0x1344c000 + 3047320
6 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
7 libsystem_c.dylib 0x955446de thread_start + 34
Thread 14:
0 libsystem_kernel.dylib 0x95f07d36 mach_wait_until + 10
1 libsystem_c.dylib 0x954ee439 nanosleep + 388
2 com.adobe.illustrator.plugins.Scripting Support 0x0e46489d PluginMain + 458031
3 com.adobe.illustrator.plugins.Scripting Support 0x0e4648fd PluginMain + 458127
4 com.adobe.illustrator.plugins.Scripting Support 0x0e468402 PluginMain + 473236
5 com.adobe.illustrator.plugins.Scripting Support 0x0e464bbf PluginMain + 458833
6 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
7 libsystem_c.dylib 0x955446de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xffffff4a ebx: 0x0236f46a ecx: 0x0000000f edx: 0xbfff75ae
edi: 0xffffff4a esi: 0x00000642 ebp: 0xbfff7558 esp: 0xbfff7540
ss: 0x00000023 efl: 0x00010282 eip: 0x024104cd cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0xffffff5a
Logical CPU: 0
Binary Images:
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0x1190000 - 0x11a0fff com.apple.carbonframeworktemplate (1.0 - 1.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x11a7000 - 0x11c2ff9 +AdobePDFSettings (??? - ???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/Adobe PDFSettings
0x11dc000 - 0x122cfff +com.adobe.illustrator.aiport (AIPort version 1.0 - 1.0) <F625B836-9616-46B7-B681-F9AC11D0DA71> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/AIPort
0x12c5000 - 0x12c6027 +SPBasic (??? - ???) <B1DC5A08-15C4-49F9-9DF1-6A94E0AD3448> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x12ca000 - 0x12d0ff7 +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSp lashKit
0x12d9000 - 0x13e6fff +AdobeACE (??? - ???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x1404000 - 0x191bfef +AdobeAGM (??? - ???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1a94000 - 0x1ad4fef +AdobeARE (??? - ???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x1ade000 - 0x1b02ff6 +AdobeAXE8SharedExpat (??? - ???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/A dobeAXE8SharedExpat
0x1b15000 - 0x1b2ffff +AdobeBIB (??? - ???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x1b3a000 - 0x1b5bff7 +AdobeBIBUtils (??? - ???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIB Utils
0x1b68000 - 0x1e04fef +AdobeCoolType (??? - ???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoo lType
0x1e8f000 - 0x1f5dfff +AdobeExtendScript (3.7.0 - compatibility 3.7.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/Adob eExtendScript
0x1fd4000 - 0x20bcfdf +AdobePDFPort (??? - ???) <F54A25D1-5E7A-472E-83D1-10D187434C85> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFP ort
0x2101000 - 0x26f9fdf +AdobePDFL (??? - ???) <8EC2ABBA-52D2-4230-B327-A6827FB2D33A> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x283d000 - 0x28defd7 +AdobeScCore (3.7.0 - compatibility 3.7.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCor e
0x293a000 - 0x29e8fd7 +AdobeSVGExport (??? - ???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSV GExport
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Photoshop crashing when printing
Hi- as of yesterday photoshop has been crashing when I go to print. It was working fine prior to changing over my ink cartridges and it worked after I changed the first two cartridges but then it started crashing. printing works on other applications. I've tried updating photoshop and updating the printer driver but to no avail. Any help would be greatly appreciated.
I bet its a rush job isn't it? Darn equipment knows you're in a rush, works fine for weeks and weeks until you absolutely want it too.
I can't see any reason for it to crash just because you changed ink cartridges.
As a workaround, assuming all the other psd files you made print ok, then make the one you NEED, into a tga, or pdf. My only logic being that somehow that file got corrupt, so if you saved it as another format, then load that back in again in a new doc, then print that out.
Of course if other photoshop files are also crashing then all I can offer is see if there is a newer printer driver. The fact they print on any other app though is head scratching. -
My photoshop (CS 5) crashes when I go to print. HELP ! ?
my photoshop (CS 5) crashes when I go to print. HELP ! ?
I'd suggest a Preferences reset.
Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.
(If this solves the problem, mark the answer as correct, otherwise report back with your OS and Photoshop version, and printer model.) -
Photoshop and Illustrator sometimes hang when working together (CS 5.5)
Hi all,
I'm working with Adobe Creative Suite Design Premium 5.5 and sometimes, when I have Photoshop and Illustrator opened together, if I try to open something a little more complex (but not to heavy), one of the programs hang or freeze.
This is a Windows 7 (64bits) Service Pack 1 environment, on a HP Workstation 2.67Ghz Quad with 8GB of RAM, using a NVIDIA Quadro FX 3800. At a first glance - and regarding the files usage - it doesn't seem to have a reason to happen.
I've updated the program versions and let Photoshop use more than 60% of the available RAM. When this happens, 50% of the physical RAM is available.
Besides having these two apps running, I have Outlook 2010, Linotype Font Explorer Pro and some LAN policies active.
Does anyone had a similar problem that could kindly help?
Many thanks,
TiagoWhat does Windows Event Viewer say about the matter? if it is as arbitrary as you say, then it's most likely network issues or graphics issues. In the latter case simply install a suitable driver and configure it properly, in case of network issues (to which in particular Ilklustrator is extremely sensitive), store the files on a local harddrive.
Mylenium
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