Photoshop and Illustrator questions

Hi,
my name is olivier,
I am going to create a website where you (designers from beginners to expert) can get resources for you Ace exams. I just want to know if a professional community can told, if it is legal? because I want to make this not so free because I will make Interactive stuff and so this need investment. I just want to knwo procedures.
For info I am ACE in Photoshop CS3 & CS4 and Illustrator CS4..I have also made training an these softwares but not yet have my ACI.
thank you waiting for replies

1) No. Photoshop does not create true vector files. Anyone asking for an EPS more than likely wants a true vector EPS file.
2) No way of telling without seeing the results. But it could be perfectly normal. Increased file size in an EPS does not automatically mean there is a problem.
3) Illustrator is a drawing tool. The tools in Illustrator are designed for object-oriented vector drawing. In many respects they are better than Photoshop's tools for those type of projects. And No, you can not edit photographs easily with Illustrator. While you can include photos or raster items within an Illustrator file, Illustrator is not inherently designed to edit iamges at a pixel level.
4) Just add a new layer and fill it with white (or whatever color). Vector EPS files have no background.
5) If you have Photoshop or Illustrator you have Bridge. You can view files in Bridge. I wouldn't know of any other Windows software. It may exist, I simply wouldn't know.

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Dear Michael,
In response to your questions, please see below;
What OS? OS X 10.8.2
What happens? When i click on the ''AdobePatchInstaller'' i get this message, ''Update Failed, Updates could not be applied. This patch is not applicable for you. Please check for updates from the Help menu in your product to see a list of latest updates available. If the problem persists, contact customer support for further assistance.
Any error messages? No
Did you have previous versions of the software on your system? No
Is the trouble with the download or the installation of the software? I am not sure but i think it may be the download. It shows that the download was complete and icon appears on the desktop. I plan to buy the ''Adobe Creative Suite 6 Design & Web Premium'' but i wanted to try it first via the free trials, especially Photoshop and Illustrator. So please let me know what i need to do.
Kind regards,
Nancy Gonda-Nesbeth
Freelance Garment Technologist
<Removed by Moderator>

Adobe Brings Retina Display Support To Photoshop And Illustrator CS6 As A Free Update For All Users

Adobe Brings Retina Display Support To Photoshop And Illustrator CS6
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As pointed out by John T Smith, you should post the questions in the correct forums to get swift replies. However, yes Adobe has made its promise good and the blog to that effect is here:
<http://blogs.adobe.com/jkost/2013/01/retina-display-support-and-photoshop-cs6.html>
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Photoshop and illustrator's menu

hi,
I want to add new submenu in photoshop and illustrator's main menu bar??? in Indesign it is possibile by
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but for photoshop and illustrator's, i have not got any solution.. will u pls help me???

That code looks like JavaScript. Are you looking to do this in JavaScript? For Photoshop you get a very limited amount of options as to where your script and/or plug-in will show in the menu system. For Filters you can create a submenu in the filter menu. Selection plug-ins go in the Select menu, etc. etc. The enable/disable of the menu item is controlled by your PiPL resource for a Filter. You give Photoshop a static description of when you should and should not be enabled and Photoshop controls the actual enable/disable logic from that description. Again via the PiPL resource.
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Can i buy both photoshop and illustrator, but just those two?

Can i buy both photoshop and illustrator from adobe, but only buy those two apps?

Hi megan14,
Yes, you can purchase multiple single-app membership plans under a single Adobe ID, as long as they are for different applications.
See Creative Cloud Help | Creative Cloud / Common Questions
^Ani

Refund photoshop and illustrator

I would like a refund for my orders that I cancelled within 30 days from the purchase date. More exactly for my one month subscription of Photoshop and Illustrator.

Hello,
we here in the forum are not employees of Adobe, we are users like you, sometimes and unexpectedly one of them strays to the spot. Therefore, it is necessary to present your problem to Adobe itself.
Here are two links where you can cancel the membership:
http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html and maybe http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html
Depending on your situation could also be considered
http://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription-acrobat-online-servi ces.html
If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help. (You could use "contact" in your national language too. Swedish? Norwegian?)
On the other hand you have to look at Subscription Terms >>> http://www.adobe.com/misc/subscription_terms.html to see the conditions for a (early) cancellation.
Hans-Günter

Tablet PC calibration error in Adobe Photoshop and Illustrator CS3 whilst in Extended Desktop Mode

Hey everyone!
I've run into a snag which hasn't bugged me before because I never used a second monitor, but now that I do, Photoshop and Illustrator don't function properly.
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Whenever I run Photoshop or Illustrator in Extended Desktop Mode so I can have a different window open on my external monitor and the Adobe app on my tablet screen, my stylus goes strange. It seems to think that the extended desktop is part of the Adobe window, so when I move my stylus to draw, the cursor will appear on the external monitor, usually proportionate to the size of the screen...ie. It interprets the external and tablet screens as one desktop and the top left corner of my tablet screen is the top left of my external, whilst the bottom right on tablet IS the bottom right on tablet, if that makes any sense...sorry.
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Abobe Photoshop CS3 10.0.0
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OS: Windows Vista Build 6001, Service Pack 1, 32bit
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I'm using an HP tx2011au tablet pc, using adobe flash cs3 and have the exact same problem. it becomes decalibrated only while the flash window is open, and only while flash has a file open, and only when using an extended desktop. even if flash is open and it has no files open it works fine.

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I created a file in Photoshop CS5 (a photo) and another in Illustrator CS5 (a graph) to place in my InDesign CS5 brochure. When the Photoshop and Illustrator files are placed in InDesign, they look blurry - whether viewed in InDesign, printed, or saved as a PDF. Can anyone give me some tips on how to fix this? Thanks!

Ask in the program forums
This forum is about the Cloud as a delivery process, not about using individual programs
If you start at the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says ALL FORUMS) to open the drop down list and scroll

How can I get photoshop and Illustrator CS5? I cannot see it anywhere. My computer(PC) can only use CS5

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If you do not own a license for CS5 there is not much you can do to get it thru Adobe. They only sell current versions of their software (CS6 or Creative Cloud). You would need to find a third party vendor and take your chances with them.
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Adobe photoshop and illustrator aren't opening; Adobe Application Manager required but I already have application manager?

My adobe photoshop and illustrator aren't opening; this message appears "Adobe Application Manager, required to start your trial, is missing or damaged." even though I already have application manager? help please
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A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Photoshop and Illustrator updates fail using Adobe Application Manager, why and what can I do?

In the Adobe Application Manager, it says there are updates for both Photoshop and Illustrator. When I click to update, they both downloaded and attempted to install and in the middle of this process, Application Manager shows that the updates fail. After this, upon restart of my Mac–running Lion–Illustrator shows that it's up to date in the Application Manager and Photoshop shows an update is available. Upon trying to re-update Photoshop again, the update fails again and again.
I have updated before a few days ago with no problem, so I don't understand why the updates are failing and why after doing so, now Illustrator shows that it is up to date and Photoshop does not.
Has anyone else had this problem and if so, does anyone know why and what I can do about it?
Thank you.

Hi Richei Creative,
These would be my suggestions:
Create a new user account with administrative rights, log out of your current account and into that one, launch Adobe Application Manager and attempt the Photoshop update again.
Instructions if you need them - http://support.apple.com/kb/PH11468
If this fails, uninstall Photoshop (Applications > Utilities > Adobe Installers) and reinstall Photoshop then from Adobe Application Manager the attempt the Photoshop update again, also from the newly created user account.
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Extensions not showing at all - Indesign CC 2014 - but shows in Photoshop and illustrator

Hi Hallgrimur Bjornsson,
Extensions not showing at all in Indesign CC 2014 (see screenshot) - but are showing in Photoshop and illustrator
Have tried to remove ExMan.db file and restart Extension Manager (v. 7.3.2.39).
After install, the extension correctly shows in
~/Library/Application Support/Adobe/CEP/extensions
In CC folder - there's one extension (Adobe Mini Bridge)
~/Library/Application Support/Adobe/CEPServiceManager4/extensions
Have tried to uninstall and reinstall InDesign CC 2014.
There is only CC 2014 version of the applications installed.

Is Extensions available as a menu item under Edit > Menus...
If it is, is it marked as visible?
If it is not, uninstall, run the cleaner tool (CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3 ) and reinstall.

Why Photoshop and Illustrator CS6 are so slow on my MacBook Pro early 2011?

First of all sorry for my english
I recently installed Photoshop and Illustrator CS6 and they tend to lag even on just during normal work operations like zooming, opening a file, selecting a tool, browsing menus etc etc.
Cpu, Ram and Gpu usage are normal, I mean when I use these software there's at list 85% of free Cpu, 1GB of Ram still available, and 80% of free GPU. And I got 30GB left on my hardrive which is little but I believe is enough.
So I cannot believe this slow performance is due hardware limitations. There must be some driver issue or something else.
Anyone knows why CS6 is so slow?
Software version:
Photoshop CS6 13.0.1
Illustrator CS6 13.0.0
My Specs:
Os: Snow Leopard 10.6.8
Cpu: Intel Core i7 2.3 GHz
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
4GB ram
AMD Radeon HD 6750M

idunnoisok wrote:
I recently installed Photoshop and Illustrator CS6 and they tend to lag even on just during normal work operations like zooming, opening a file, selecting a tool, browsing menus etc etc.
... And I got 30GB left on my hardrive which is little but I believe is enough.
So I cannot believe this slow performance is due hardware limitations. There must be some driver issue or something else.
Anyone knows why CS6 is so slow?
Software version:
Photoshop CS6 13.0.1
Illustrator CS6 13.0.0
My Specs:
Os: Snow Leopard 10.6.8
Cpu: Intel Core i7 2.3 GHz
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
4GB ram
AMD Radeon HD 6750M
My experience is that Photoshop can demand and use prodigious amounts of memory and disk space, much more than one might expect from the size of the files being worked on. While I don't have direct experience with CS6, my daughter uses CS4 on a Macbook Air with 4 GB memory and she had 100 GB free (on a 250 GB solid state drive). CS4 is less demanding than CS6, and in fact with the SSD, it runs pretty well, even with just 4 GB memory (the solid state drive is basically like memory, in fact, in some ways). However after running Photoshop on some projects for a while, we noticed she had only 60 GB free disk space. After restarting her Mac, she had 100 GB free again. Photoshop CS4 was using up 40 GB of disk space! And this was simply editting some (multiple) photos from a digital camera. Photoshop not only has its own memory management processes, but it also pages to disk and uses disk space as "scratch space" in its own fashion. I think that it is inadvisable to run Photoshop with less than 100 GB free disk space, and that's with CS4, not even CS6. And if you don't have a solid state drive, the throughput might slow down immensely unless you have a lot of memory (I think someone else pointed this out already).
Bottom line -- based on what I have seen with CS4, 4 GB memory is too low by at least a factor of x2 (16 GB memory would be even better), and I'd say a minimum of 100 GB free disk space is a must as well. I saw CS4 using more than 40 GB of "scratch disk space" and you are using CS6, which must use significantly more resources than CS4, and you indicate only 30 GB free space. That seems too low to me. I think other Adobe major software packages are similarly demanding, unlike any other software I have seen or used. For instance, I think you would have no trouble running MS-Office software (which is also known for using computer resources, but not anywhere as much as Adobe software).
One thing you can do is when you notice things slowing down, not only quit all other software except for CS6, but also in the Finder, under the Go menu, enter
/private/var
under Go To Folder ...
and then look in the folder called
vm
If you see swapfiles, add up the total space they are taking, and also the space taken by the sleepimage file. These are working to decrease the amount of free space you have and they can quickly grow to tens of GB when Photoshop and other Adobe softwares are running.
Since it sounds like you have now upgraded your RAM, that should help, but you may find that the swapfiles and sleepimage files are taking even more disk apce faster and I think 100 GB free space is needed to avoid further slowdowns.

Photoshop and Illustrator sometimes hang when working together (CS 5.5)

Hi all,
I'm working with Adobe Creative Suite Design Premium 5.5 and sometimes, when I have Photoshop and Illustrator opened together, if I try to open something a little more complex (but not to heavy), one of the programs hang or freeze.
This is a Windows 7 (64bits) Service Pack 1 environment, on a HP Workstation 2.67Ghz Quad with 8GB of RAM, using a NVIDIA Quadro FX 3800. At a first glance - and regarding the files usage - it doesn't seem to have a reason to happen.
I've updated the program versions and let Photoshop use more than 60% of the available RAM. When this happens, 50% of the physical RAM is available.
Besides having these two apps running, I have Outlook 2010, Linotype Font Explorer Pro and some LAN policies active.
Does anyone had a similar problem that could kindly help?
Many thanks,
Tiago

What does Windows Event Viewer say about the matter? if it is as arbitrary as you say, then it's most likely network issues or graphics issues. In the latter case simply install a suitable driver and configure it properly, in case of network issues (to which in particular Ilklustrator is extremely sensitive), store the files on a local harddrive.
Mylenium

Photoshop and Illustrator questions

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