Photoshop and illustrator won't work in my macbook pro

i tried installing photoshop and illustrator and can't seem to open the applications. i keep getting messages to reinstall the applications. is anyone else having these problems or is it just me? i'm not sure what i'm doing wrong. i was told that rosetta would help run these programs and they won't run.

I am using a MacPro, for 3 weeks now. I use CS1. When setting up the new computer it asked me if I wanted to copy data from another Mac. It was quick--did about 50 GB of data in under 2 hours--and I was able to instantly continue with my normal routine. It was WONDERFUL!
I've been using Illustrator a good bit since then and less so Photoshop. I've been having lots of crashes with Illustrator. It doesn't seem to play too well with Rosetta. But I know crashes are not uncommon for Illustrator on other operating systems and hardware. I was previously running CS1 on a G4 with 10.4.4 and had few problems with the programs. I've been reminded of the importance of frequent saving. I lost a file last week that was damaged beyond repair after the program crashed while the file was being saved.
Among applications that are legacy that I transferred to the new machine, Illustrator 10 and Photoshop 6 can both be opened on the machine, but I haven't done any test runs to see what happens. Illustrator kept trying to reopen files (using Open Recent File) with AI 10 instead of AI CS1, which was really strange, so I'm not using that feature. Much Classic/Carbon software I own will not run at all on the MacPro (QuarkXpress 5, Flash 5 included).
I think that Illustrator CS1 on the MacPro is more fitful. I use it with Panther on a G5 at work and it's relatively stable. I also did a software update yesterday that included a firmware update for the MacPro. I noticed things were much more stable on the machine last night, but it's too early to say that it partially or completely solved these operability problems.
I think we're just all on riding the new wave. There's bound to be some problems. Same thing happened when we all moved from OS 9 to OS 10, and with every interim upgrade some issues arise.

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