Photoshop and Lightroom 5 from the Cloud problem.

Just purchased and downloaded Photoshop and Lightroom 5 from the Cloud. Had a problem with Lightroom when trying to mate it up with LR4 can I delete LR5 and use the Cloud installer to reinstall?

When you installed Lightroom 5, and then started it for the first time, it should have given you the option to upgrade your existing Lightroom 4 catalog. Allowing Lightroom 5 to do that will give you a new copy of your existing catalog, with the same folder structure and all of your images that you have previously imported included in that new catalog. After that conversion has taken place you can uninstall Lightroom 4, and you can get rid of the old version of the catalog. If you were to decide to keep the Lightroom 4 installed, it would continue using the original catalog which would point to the same images. But any adjustments made in Lightroom 4 would be completely independent from what you might do in Lightroom 5.

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Converting from Elements to Photoshop and Lightroom on the Cloud

Hi all,
I have an existing Elements Organiser structure (9 I think). Is it possible to upgrade to the Cloud and not lose the Elements filing existing structure?
My thinking is that the full version of Photoshop will take over as the "organiser" and then I can use Lightroom as my initial editor before taking the pictures into Photoshop for filing etc.
Advice would be appreciated.
Cheers
Zaak

You are allowed to have two activated installations, so if you prefer you can keep the original installation intact. If you prefer not to then the minimum you need to do is deactivate it.
Downloads:
CS3 - http://helpx.adobe.com/creative-suite/kb/cs3-product-downloads.html
CS4 - http://helpx.adobe.com/creative-suite/kb/cs4-product-downloads.html
CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
CS5.5 - http://helpx.adobe.com/creative-suite/kb/cs5-5-product-downloads.html
CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
Lightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

I use more than one desktop to edit. Can I access photoshop and lightroom from any of them, or only from the desktop onto which I have download Creative Cloud?

I use more than one desktop to edit. Can I access Creative Cloud Photoshop and Lightroom from any of them to edit, or only from the desktop onto which I have download Creative Cloud?

Divindino you can activate Photoshop and Lightroom on up to two computers. You can find more details at Activation & deactivation help - http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html.

How do I access photoshop and illustrator from the creative cloud on my i mac?

how do I access photoshop and illustrator from the creative cloud on my i mac?

Log in to your Cloud account to be able to download and install
Some general information
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html

Can anyone recommend a process for moving just my OS and Adobe Photoshop and Lightroom to the SSD?

I have an early 2011 MBP running Mountain Lion. I just removed the superdrive and added an SSD. I want to use it to boot from and also run Photoshop and Lightroom from. Can anyone recommend a process for moving my OS and those programs to the SSD?

I'm assuming your doing this because of data you don't want pernament on the SSD as they can' be scrubbed like hard drives can.
Disconnect any other drives.
1: Format the SSD 1 partition, click the box, option GUID and OS X extended journaled as the format.
2: Download Carbon Copy Cloner.
3: Clone your MacintoshHD partition to a blank powered external drive also formatted the same as above.
4: Hold option/alt key and boot the machine (wired or built in keyboard) and then select the clone to boot from,
5: Once in the clone, click it's drive name and change the name if it's the same as the OS X boot volume.
6: On the clone, head to System Preferences > Accounts and create a new Admin account.
7: If you need to move files between accounts on the clone, see this. Combine two+ Users Accounts on the same machine (be careful that your selecting the correct clones other account)
8: Once your moving files on the clone is complete, then log into the new user account and delete the old user account.
9: Use Carbon Copy Cloner to clone the clone to the SSD.
10: Use Disk Utiltiy to repair permissions on all drives.
The SSD should be moved to the HD slot and the HD to the optical slot and used as a file drive.
CCC has a option to not include certain folders like the other user account you don't want, however I tend not to recommend things that are not too far out of line with Apple's ways of doing things as it usually results in bad things occuring. Somewhere in OS X it's recorded of that other user account, so it might still show up in logins and such.
Also you may want to transfer some files to the other account, so that's why I recommend this method.
Good Luck

I got a new second computer , can I download photoshop and lightroom on the one contract for $9.99

Can I download PS on the $9.99 program on more than one computer, as I have bought a second computer and want to work off both?

The $9.99 promotion license allows to separate computer activations for Photoshop and Lightroom CC. You may install the software on a second computer. In fact, you may install Photoshop and Lightroom CC in as may computers as you like. If you wan to use a third or fourth computer which have this software installed when you sign in your Creative Cloud account you will have to sign out from the other computer devices.

How do I re-install Lightroom from the cloud ?

I uninstalled Lightroom after downloading from the Cloud becasuse it was not working properly and I do not know how to re-install it from the Cloud.

Go to the Windows control panel and uninstall LR5.2 64 bit and uninstall Adobe Creative Cloud.
Click the Windows start button and go to:
C:\Program Files (X86)\Common Files\ Adobe
Find the folder SLCache and delete it
Then navigate to:
C:\Program Data\Adobe
Find the SLStore folder and delete it
Download Creative Cloud desktop again using the link below.
After installing CC desktop click on the Apps Panel and install LR again
You may need to uninstall and re-install PS & Bridge but try first with LR
https://creative.adobe.com/products/creative-cloud

Sometimes a song will not download completely. When I delete it, and pull from the cloud it is still incomplete?

Every once in a while, when I am downloading a purchesd album, one of the songs will fail. The error is that the server had to rese
When it finishes downloading, it does not have the whole song. When I delete it altogether and re-download it from the Cloud it is the same version. I cannot find a way to "start over" and truly download the song again. The itunes store wont let me, etc.
Help!
Tom

Under Edit > Preferences > Advanced click Reset Cache.
Look inside your media folder and delete the folder Downloads if present.
Clear your browser's cache.
Try again.
If the problem persists contact iTunes Store support through the Report a problem links in your account history.
tt2

I just replaced the hard drive on myn Macbook pro and am now trying to import my address book and calendar from the cloud but have not ben successful

I am seeking how to bring my data from the cloud to my laptop after having had the hard drive replaced

Open System Preferences > ICloud
Make sure Contacts and Calendars are selected.
iCloud should sync your data automatically.

I get a message saying i dont have enough privileges when i try and download from the cloud

when i try and download music from the cloud, i get a message saying I "do not have enough access privileges for this operation" what am i doing wrong

i try and download music from the cloud
How exactly are you doing this? In iTunes?

I'm resending this question. I'm trying to install the CC desktop on my Ibook in order to download Photoshop and Lightroom, but the downloader gets stuck at about 10% completion and I cannot figure out how to complete the download. Thanks for any help.

I'm new to this and apologize, but I do have a question about downloading CC to my Ibook (after successfully downloading to my Apple desktop. The downloader is stuck at about 10% of completion and repeating from the beginning does not help me. Any help or suggestions would be appreciated. Roy

May I know the version of Mac computer ?

I deleted a song off my PC, and evidently from the cloud as well

I was deleting music from iTunes, most of it duplicates. I deleted a song from an album I'd purchased in October, and it's no longer on my PC or the cloud. I have it on my iPhones, iPad and iPod, but it is nowhere on my computer or the cloud. The rest of the album is there. When I go to the store it shows I purchased the album. The list of songs shows "purchased" after each title, but that button is ghosted after this particular song. I cannot find any option to download the song again; it has the ghosted "purchased" button beside it. All the other songs have a "play" button. So, I cannot even purchase this song separately so I can add it back into my library. I don't want to chance connecting one of my devices, I'm afraid iTunes will delete the song since it's no longer in my library. Please, what can I do?

Hi cyn37211,
I can certainly understand how your music library can get disorganized with data from different sources. It's a constant challenge for me as well to keep all of my music, photos, videos, etc. organized. Did you ever back up your PC to an external drive? If so, you can add these files to your iTunes library. Here's how:
Adding music and other content to iTunes
http://support.apple.com/kb/HT1473
Adding content on your computer to iTunes
iTunes helps you add digital audio and video files on your computer directly to your iTunes library. You can add audio files that are in AAC, MP3, WAV, AIFF, Apple Lossless, or Audible.com (.aa) format. If you have unprotected WMA content, iTunes for Windows can convert these files to one of these formats. You can also add video content in QuickTime or MPEG-4 format to iTunes. To learn how to add these files to iTunes follow the steps below.
Open iTunes
From the File menu, choose one of the following choices:
MacAdd to Library
Windows
Add File to Library
Add Folder to Library
Navigate to and select the file or folder that you want to add
If iTunes is set to "Copy files to the iTunes Music folder when adding to library," iTunes will copy all content that is added to the iTunes library to the iTunes Music folder. To adjust this setting or change the location of this folder, go to the Advanced tab in iTunes Preferences.
I hope this information helps ....
Have a great day!
- Judy

How do I wipe and restore from the cloud

Hello, I recently lost the computer I was locally syncing my ipad to (it crashed badly). I have enabled the icloud sync for the iPad 2 I use to be backed up there. I need to wipe the tablet (so I am told) so I can reinstall the messaging app and properly set the account info so I get messages from my VZB iphone on the device. Has anyone done a"cloud back up down load" did it work? Or am I in trouble? Also how do you "wipe" or reset the ipad for back up info to be reinstalled?

If I understand you correctly, you want to restore from iCloud Backup.
Restore from iCloud Backup
1. Erase all contents and settings (Settings>General>Reset>Erase all content and settings)
2. You'll be asked twice to confirm
3. You'll see Apple logo and progress bar
4. You'll see a big iPad logo on screen
5. Configuration start
6. Set language
7. Set country
8. Enable Location Service
9. Select network, enter password and join network
10. You'll be given 3 options (a) Setup as New iPad (b) Restore from iCloud Backup (c) Restore from iTune Backup
11. Selected Restore from iCloud Backup
12. You'll be required to enter Apple ID and Password
13. Agree to Terms and Conditions
14. Select Backup file
15. You'll see progress bar
16. Red slider will appear; slide to unlock; step #1 to #16 is fast
17. Pre-installed apps will be restored first
18. Message: Purchased apps and media will now be automatically downloaded
19. You'll see a pageful of apps with Waiting/Loading/Installing
20. When the restore process is complete, your device will restart. You should connect the device to iTunes to sync data not contained in the backup (such as music, videos, apps, and so on).

Yesterday paid for photoshop and lightroom but the program still works in the trial

serial number does not appear in my adobe and did not come in the mail! how to fix it? and yet I accidentally paid 2 times, you can transfer the payment for the next month?

I don;t use LR only use Photoshop and sometimes the Bridge, Did you use Photoshop menu Help>Sign In,,, to sign in to your Adobe using your User ID and password that has your subscription to Activate your Photoshop install?

Why can't I watch shows I purchased and downloaded from the cloud?

I purchased a season tv show and I cannot watch anything on my PC. It seems that iTunes totally freezes up and cannot play the show. I unistalled iTines and reinstalled once already.

Go to the "Privacy" section of the option window, and make sure that Firefox is set to remember your browsing history, and not to clear history on exit. Then you should be able to choose "Show my windows and tabs from last time" in the startup options.

Photoshop and Lightroom 5 from the Cloud problem.

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