Photoshop and lightroom previously downloaded...now gone

I have a windows operating system and have used both of these to edit last week...now they are gone and they won't re-download...what happened?

Sarahmcollins for information on how to reinstall Photoshop and Lightroom please see CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html.

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Can you please give me my code to be able do register Photoshop and Lightroom, I have now got a one month try out version of Photoshop. Can you also give me my log gin, I have two companies, so I my have mixed up the logins. Best R Leif O Pehrson 26 aug

Can you please give me my code to be able do register Photoshop and Lightroom, I have now got a one month try out version of Photoshop.
Can you also give me my log gin, I have two companies, so I my have mixed up the logins.
Best R
Leif O Pehrson
26 aug 2014 kl. 14:08 skrev Adobe Creative Cloud <[email protected]>:
I have a order number, do you want it ?

Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

Loaded Creative Cloud 8 days ago. Bought photoshop and lightroom. Downloaded no issues with Lightroom, photoshop errors out each time I open it. Installed on Windows 7

I have been running Photoshop 8 for years. Upgraded from Vista to Windows 7 just so I could get Lightroom. I am paying the 9.99/mth for Lightroom and photoshop. I downloaded and am already using Lightroom. When I try to open photshop it will open, but when I go to file to try and select a photo, it errors out and says looking for solution and to close program. Totally frustrated

Holy cow. Victoria, if I could reach through the internet and give you a cupcake I would! That worked!
It's amazing -- I sat on chat with customer support for 3 hours, and they weren't able to come up with the solution. He had me creating new accounts, wiping out various directories, changing read and write permissions here and there, searching for non-existant files, and yes, repeatedly installing from disc and from download, and nothing worked. I've been searching the internet up and down, and there are some really involved "solutions" out there for this problem.
Thanks for finallly guiding me to a solution!

Purchased Photoshop and Lightroom. Downloaded Bridge. Operation Error

I purchased Photshop CC with Lightroom in the promotion. Bridge is included and I downloaded and installed it.
When I try to open it I get the following error" The operation could not be completed."

Without system information and other details nobody can say anything.
Mylenium

I just bought the photography special (photoshop and lightroom) along with a Creative Cloud....

...and I can't find a redemption code. Photoshop and Lightroom were downloaded from Creative Cloud. None of the help guides from Adobe are answering my question. If anyone can help - THANKS

Hi Agrabbio,
Welcome to Adobe Forum,
Please mention how did you purchase it, you can refer to this :http://helpx.adobe.com/x-productkb/global/redemption-code-help.html#ccmembership
Regards,
Rajshree

I have just downloaded free trial versions of photoshop, lightroom and illustrator. Photoshop and lightroom working perfectly, illustrator saying the licence has expired and I my now purchase it. Help.

I have just downloaded free trial versions of photoshop, lightroom and illustrator. Photoshop and lightroom working perfectly, illustrator saying the licence has expired and I my now purchase it. Help.

http://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html

I can't download my apps of photoshop and lightroom following an update to the apps I've asked this before and had no response it been months now so trying again hoping someone has a solution?

I can't download my apps of photoshop and lightroom following an update to the apps I've asked this before and had no response it been months now so trying again hoping someone has a solution?

>I've asked this before
Your history says this is your first and only forum post - Peter7800
CC desktop lists applications as "Up to Date" when they are not
-http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
-and added step https://forums.adobe.com/thread/1529654

Hi, i'm paying every mont for photoshop and lightroom, I had to bring my Mac to apple to change the hard drive, and now i want reinstall my programs, anyone can help me?

Hi, i'm paying every mont for photoshop and lightroom, I had to bring my Mac to apple to change the hard drive, and now i want reinstall my programs, anyone can help me?

Download and install the trial version(s) from https://www.adobe.com/creativecloud/catalog/desktop.html and activate them with your Adobe ID.

I have the photographer plan With Photoshop and Lightroom. Now suddenly The creative cloud app says that Lightroom isn´t installed. It is and how do i fix this. I don´t want to loose any pictures. Tried logging in and out. Also restarted my Imac with no l

I have the photographer plan With Photoshop and Lightroom. Now suddenly The creative cloud app says that Lightroom isn´t installed. It is and how do i fix this. I don´t want to loose any pictures. Tried logging in and out. Also restarted my Imac with no luck.

This has nothing to do with your pictures. As long as LR works, nothing happens. The CC app merely has lost an entry in the installer database. Would a reinstall fix it? Sure. Is it necessary? Not really (until the next version or update). So unless you have too much time to spend or something isn't working, I'm sure you can find more interesting things to do with your tiem. Otherwise use the cleaner tool and get to it:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium

Hi, I have already bought Adobe Photoshop and Lightroom for 1 year. Now I will change my PC to Mac. Can I use Photoshop and Lightroom in my new Mac?

Hi, I have already bought Adobe Photoshop and Lightroom for 1 year. Now I will change my PC to Mac. Can I use Photoshop and Lightroom in my new Mac?

Yes.
Mylenium

I have creative cloud, I have both photoshop and lightroom current versions installed - I was using the trial period. I paid for the 9.99 a month and now I'm trying to figure out how to get a current program so it won't expire - which is still says it is

I have creative cloud, I have photoshop and lightroom current versions installed - I was using the trial period. I paid for the 9.99 a month and now I'm trying to figure out how to update this.

You need to uninstall the trial applications and reinstall from the CC app.

I'm trying to download the monthly subscription versions of photoshop and lightroom, but I keep getting a server error message? Any thoughts?

Hey, I'm trying to download photoshop and lightroom for the subscription of $10 a month. but can't seem to get on the page for it. I keep getting a server error message, yet when I click the button to check their server it says everything is working fine. Any ideas?

Steveclack please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve Error 207.

Update of Camera Raw 7.2 for Photoshop CS6 and Lightroom 4.2 - now Bad color

Did the auto update of Camera Raw 7.2 to Photoshop CS6 and Lightroom 4.2 now the color is green and flat in all images after I save them. I do use a Nikon Camera profile and lens correction. Everything was working fine until the 7.2 update. Now the only way to save correctly is to Save for Web. Where do I match the color/profiles?
Mig

Color Settings are :     RGB     sRGB IEC61966-2.1
                                   CMYK     U.S.Web Cooated (SWOP) v2
Color Management:     All say preserve embedded profile
I had marked the Profile mismatch boxes to see if I got an error message, but I never did, so I cleared them again.
Conversion Options:     Engine     Adobe
                                            Intent     Relative Colorimetric
Advanced Control     Only one checked iis Blend Text Colors using Gamma at 1.45
As far as what settings do I open images with. File > Open and find the file. During the edit process everything looks perfect - only after I save is the file trashed.
Under Preferences: File Handling > File Compatibilty > checked are Prefer Adobe Camera Raw for Supportred files
Everything has been fine for months with PS CS6 & Lightroom 4.2 & Colorchecker software profiles, until the Raw Camera update. And I can still save perfect images as long as I save they with the File > Save for Web.

I use more than one desktop to edit. Can I access photoshop and lightroom from any of them, or only from the desktop onto which I have download Creative Cloud?

I use more than one desktop to edit. Can I access Creative Cloud Photoshop and Lightroom from any of them to edit, or only from the desktop onto which I have download Creative Cloud?

Divindino you can activate Photoshop and Lightroom on up to two computers. You can find more details at Activation & deactivation help - http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html.

How to download PS CS6 and LR 4 onto Mac with no DVD drive? [was: Photoshop and lightroom]

I just recently recived a new macbook pro. I already have Photoshop CS6 extended and Lightroom 4 i have already downloaded both on my home computer but would also like to download them on my new macbook but i don't have a DVD drive to do so... how am i suppose to get them on my computer without the disk or buying another photoshop and lightroom? please help!

Download from
Lightroom 4.4 (Mac): http://www.adobe.com/support/downloads/detail.jsp?ftpID=5566
Photoshop CS6 for Mac can be downloaded via : http://prodesigntools.com/adobe-cs6-direct-download-links.html
(Be sure to follow the Very Important Instructions on that prodesigntools.com page before you click the download link)

Photoshop and lightroom previously downloaded...now gone

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