Photoshop and OS/X Mavericks - disappearing menus

This may have been covered already, but I didn't see an answer for it in the forums. Basically, all of the menus in Photoshop CC seem to occasionally blank out, and this has only started happening for me since I upgraded to OS/X Mavericks. It doesn't happen in any other program, and there doesn't seem to be any way to tell when it's going to happen. Is there a fix for this, aside from quitting and re-starting the program?
Some additional info: I'm using a mid-2009 Macbook Pro with 8GB of RAM. I've swapped out the optical drive for a second hard drive and I've done a clean install of the operating system, Photoshop, my Wacom driver and Capture One Pro (and nothing else) in an effort to see if there were conflicts with some other random software. It didn't help.

For product specific questions you may do better in the specific product forum
If you start at the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right to open the drop down list and scroll

Similar Messages

How do I change the size of the tools and the text for the menus in Photoshop? I need a magnifying glass in order to make out what they are.

How do I change the size of the tools and the text for the menus in Photoshop? I need a magnifying glass in order to make out what they are.

Okay, I've figured it out, so I'm going to answer my own question in hopes that it may help anyone else that would like to actually be able to see what they're doing when using Photoshop CC 2014 on a high resolution screen.
1. Open Photoshop.
2. Select Preferences from the Edit Menu, then select General.
3. Change the HUD Color Picker to Hue Strip (Medium).
4. Select Interface from the Preferences menu on the left side of the dialog box.
5. Change the UI Font Size to Large in the Text area of the Preferences dialog box.
6. Select Experimental Features from the Preferences menu on the left side of the dialog box.
7. Select Scale UI 200% for high-density displays (Windows only).
8. Click on OK, then Exit/Quit Photoshop.
9. Open Photoshop and everything should be readable.

Trying to get Photoshop CS4 functional with Mavericks and an Epson 3880 printer. CS4 fails to send a file to the print queue. Have reinstalled the Epson 3880 driver for Mavericks. All looks good but no file is sent.

rying to get Photoshop CS4 functional with Mavericks and an Epson 3880 printer. CS4 fails to send a file to the print queue. Have reinstalled the Epson 3880 driver for Mavericks. All looks good but no file is sent.
Does anyone know how to fix this?

What EXACT version of Photoshop CS4 are you running? You should be on Photoshop CS4 v 11.0.2.
Also run Apple's software update to see whether it offers you the latest Epson update:
Printer Driver v9.33
Epson Stylus Pro 3880, Drivers & Downloads - Technical Support - Epson America, Inc.
MOST IMPORTANTLY: have Photoshop re-create its own Preferences:
To re-create the preferences files for Photoshop, start the application while holding down Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS). Then, click Yes to the message, "Delete the Adobe Photoshop Settings file?"
Note: If this process doesn't work for you while you're using a wireless (Bluetooth) keyboard, attach a wired keyboard and retry.
Important: If you re-create the preferences by manually deleting the Adobe Photoshop CS6 Settings file, make sure that you only delete that file. If you delete the entire settings folder, you also delete any unsaved actions or presets.
Reinstalling Photoshop does not remove the preferences file. Before reinstalling Photoshop, re-create your preferences.
NEW Video! Julieanne Kost created a video that takes you through two ways of resetting your Photoshop preferences. The manual preference file removal method is between 0:00 - 5:05. The keyboard shortcut method is between 5:05 - 8:18. The video is located here:
How to Reset Photoshop CS6’s Preferences File | The Complete Picture with Julieanne Kost | Adobe TV
Mac OS
Important: Apple made the user library folder hidden by default with the release of Mac OS X 10.7. If you require access to files in the hidden library folder to perform Adobe-related troubleshooting, see How to access hidden user library files.

After receiving a Generator error and prompt to restart. I restarted Photoshop and the app disappeared off my computer. How do I get it back. The cloud widget says it is all up to date?

After receiving a Generator error and prompt to restart. I restarted Photoshop and the app disappeared off my computer. How do I get it back. The cloud widget says it is all up to date?

CC desktop lists applications as "Up to Date" when they are not
-http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

I upgraded my MacBook Pro to OSX 10.9.4 Mavericks and now will close Photoshop and other Adobe CS6 in a few minutes.

I upgraded my MacBook Pro to OSX 10.9.4 Mavericks and now will close Photoshop and other Adobe CS6 in a few minutes. There is that other users have the same problems? How to solve them?

https://forums.adobe.com/search.jspa?q=OSX+10.9.4+Mavericks

Updating to Mavericks issues with Illustrator, Photoshop and Dreamweaver

Since updating to Mavericks I am having problems with Illustrator, Photoshop and Dreamweaver opening files on Parallels VM and network servers. Will updating Java to 7 help? Everything worked before upgrade. Photoshop say files are empty, in Dreamweaver the document is blank and Illustrator crashes. If I open the files off my local machine everything works fine.

Go to each program forum, in OVERVIEW mode
Then, in the area just under Ask a Question, type in
maverick
or
mavericks
or
10.9
You may now read previous discussions on this subject... be sure to click the See More Results at the bottom of the initial, short list if the initial list does not answer your question

I just installed Photoshop and the menus are tiny, unusable

I just installed Photoshop and the program interface is tiny, I need a magnifying glass to see the menus. Windows 8. All my other apps installed fine. Why would Photoshop do this?
It's basically unusable.
Thanks for any help.

Thanks for moving this topic...I couldn't find it in the Photoshop General Discussion though, so I'm replying here. I managed to find a workaround (not a solution). After finally finding another text adjustment setting*, and despite warnings from my computer, I was able to find a resolution combination that worked, and made Photoshop look normal. I looked at my other (almost identical) laptop where Photoshop IS working and used that resolution.
(Why couldn't a single support person from four companies, in hours of chats and calls, think of that?) After changing the resolution, things got huge, but a popup came up saying 250%, which altered me. I changed it to 125%, then all was good.
(* the "windows 8 display setting screens do not show this adjustment, you have to go to another control panel window to see the text adjustment....Windows 8 is so cryptic.),
Hopefully this will save some other ******* days of headache. Unfortunately I can't run at my new laptop's resolution but at least I can get back to work.
Default setting - 3200x1800 250% text size
New setting - 1600x900 125% text size
Maybe Adobe could fix this problem. All my other Adobe apps look fine at 3200x1800.
Thanks.

What happened with my photoshop? the layers name disappear and every drop-down function getting smaller?

What happened with my photoshop? the layers name disappear and every drop-down function getting smaller?

BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

In installed CC then photoshop and lightroom, after 2 months it disappeared from my computer, won't reinstall

I got the student and teacher edition 12 month subscription, paying the subscription monthly in November 2014. I downloaded the CC app, then photoshop and then lightroom. It worked really well for a couple of months. I last used it in January. Then today I go to use it and it is not on my computer. I didn't wipe it, haven't changed anything on the computer but it has completely vanished. So, I go to Adobe to download it again, but now it tells me it can't because it isn't compatible with other adobe programs. What am I supposed to do?

First, Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
Second, Sign out of your account... Uninstall... run the Cleaner...
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the cleaner after uninstalling and before reinstalling is needed
-https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
-Restart your computer... Sign in to your account... Reinstall

Does photoshop cs5 work with mavericks?

Hi all
I have 2 iMacs with photoshop cs5 installed on one. I have upgraded to mavericks on my non-photoshop machine - which was more of a bumpy ride than I had expected.
Now I wonder whether I should upgrade my photoshop iMac which is currently running os x 10.8.5. Have anyone tried running photoshop cs5 under mavericks - and if so how did it go?
Kind regards
Jack Jorgensen

Since when I installed Mavericks my Photoshop CS5 - without warning - becomes all of a sudden unable to display the pull-down menus: they appear but are are solid white. That is, I lose completely control of Photoshop, and of all teh changes I made to a picture in the meantime. I does maintain a connection with the keyboard, but all the windows that may result from a keyboard command are also white. Flying blind, looks like.
It never happened to me before, and it started happening after I installed Mavericks (and I checked online whether PS CS5 was ok with it before installing it, of course .... sure .... ).

I have two faults! 1, an error comes up in Ps CC 2014 "could not apply the saved panel configuration, restring to default and my tools have disappeared completely and anything ive tried I cannot get them back not even the drop down menu in 'window' helps

I have two faults! 1, an error comes up in Ps CC 2014 "could not apply the saved panel configuration, restring to default and my tools have disappeared completely and anything ive tried I cannot get them back not even the drop down menu in 'window' helps at all. And 2, Lr everytime I load it up it gives me the option to retry or switch to and it takes a while for me to even get anywhere with it I think it has something to do with the catalogs? I've been using these programs for a few years now on a Mac...no problem but when I use a PC when I'm away coz it's the (only) comp available these happen PC's are so useless! Please can anyone help??...

I can give a few suggestions on Photoshop CC 2014, but Lightroom is a separate forum and you should ask Lr questions there.
First close Photoshop.
Then start Photoshop by double-clicking on it's icon and very quickly after that, hold down the ctrl-alt-shift keys until you see the reset dialog. answer "Yes" to delete settings, and let Photoshop continue to load.
It's tricky to do and may take a few tries, but at least it should reset Photoshop CC 2014 to defaults.
Gene

Extensions not showing at all - Indesign CC 2014 - but shows in Photoshop and illustrator

Hi Hallgrimur Bjornsson,
Extensions not showing at all in Indesign CC 2014 (see screenshot) - but are showing in Photoshop and illustrator
Have tried to remove ExMan.db file and restart Extension Manager (v. 7.3.2.39).
After install, the extension correctly shows in
~/Library/Application Support/Adobe/CEP/extensions
In CC folder - there's one extension (Adobe Mini Bridge)
~/Library/Application Support/Adobe/CEPServiceManager4/extensions
Have tried to uninstall and reinstall InDesign CC 2014.
There is only CC 2014 version of the applications installed.

Is Extensions available as a menu item under Edit > Menus...
If it is, is it marked as visible?
If it is not, uninstall, run the cleaner tool (CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3 ) and reinstall.

Why Photoshop and Illustrator CS6 are so slow on my MacBook Pro early 2011?

First of all sorry for my english
I recently installed Photoshop and Illustrator CS6 and they tend to lag even on just during normal work operations like zooming, opening a file, selecting a tool, browsing menus etc etc.
Cpu, Ram and Gpu usage are normal, I mean when I use these software there's at list 85% of free Cpu, 1GB of Ram still available, and 80% of free GPU. And I got 30GB left on my hardrive which is little but I believe is enough.
So I cannot believe this slow performance is due hardware limitations. There must be some driver issue or something else.
Anyone knows why CS6 is so slow?
Software version:
Photoshop CS6 13.0.1
Illustrator CS6 13.0.0
My Specs:
Os: Snow Leopard 10.6.8
Cpu: Intel Core i7 2.3 GHz
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
4GB ram
AMD Radeon HD 6750M

idunnoisok wrote:
I recently installed Photoshop and Illustrator CS6 and they tend to lag even on just during normal work operations like zooming, opening a file, selecting a tool, browsing menus etc etc.
... And I got 30GB left on my hardrive which is little but I believe is enough.
So I cannot believe this slow performance is due hardware limitations. There must be some driver issue or something else.
Anyone knows why CS6 is so slow?
Software version:
Photoshop CS6 13.0.1
Illustrator CS6 13.0.0
My Specs:
Os: Snow Leopard 10.6.8
Cpu: Intel Core i7 2.3 GHz
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
4GB ram
AMD Radeon HD 6750M
My experience is that Photoshop can demand and use prodigious amounts of memory and disk space, much more than one might expect from the size of the files being worked on. While I don't have direct experience with CS6, my daughter uses CS4 on a Macbook Air with 4 GB memory and she had 100 GB free (on a 250 GB solid state drive). CS4 is less demanding than CS6, and in fact with the SSD, it runs pretty well, even with just 4 GB memory (the solid state drive is basically like memory, in fact, in some ways). However after running Photoshop on some projects for a while, we noticed she had only 60 GB free disk space. After restarting her Mac, she had 100 GB free again. Photoshop CS4 was using up 40 GB of disk space! And this was simply editting some (multiple) photos from a digital camera. Photoshop not only has its own memory management processes, but it also pages to disk and uses disk space as "scratch space" in its own fashion. I think that it is inadvisable to run Photoshop with less than 100 GB free disk space, and that's with CS4, not even CS6. And if you don't have a solid state drive, the throughput might slow down immensely unless you have a lot of memory (I think someone else pointed this out already).
Bottom line -- based on what I have seen with CS4, 4 GB memory is too low by at least a factor of x2 (16 GB memory would be even better), and I'd say a minimum of 100 GB free disk space is a must as well. I saw CS4 using more than 40 GB of "scratch disk space" and you are using CS6, which must use significantly more resources than CS4, and you indicate only 30 GB free space. That seems too low to me. I think other Adobe major software packages are similarly demanding, unlike any other software I have seen or used. For instance, I think you would have no trouble running MS-Office software (which is also known for using computer resources, but not anywhere as much as Adobe software).
One thing you can do is when you notice things slowing down, not only quit all other software except for CS6, but also in the Finder, under the Go menu, enter
/private/var
under Go To Folder ...
and then look in the folder called
vm
If you see swapfiles, add up the total space they are taking, and also the space taken by the sleepimage file. These are working to decrease the amount of free space you have and they can quickly grow to tens of GB when Photoshop and other Adobe softwares are running.
Since it sounds like you have now upgraded your RAM, that should help, but you may find that the swapfiles and sleepimage files are taking even more disk apce faster and I think 100 GB free space is needed to avoid further slowdowns.

I keep Mail open on my MacBook Pro and prior to Mavericks items would open on my 27" secondary display. How can I make this happen in Mavericks?

I keep Mail open on my MacBook Pro and prior to Mavericks items would open on my 27" secondary display. How can I make this happen in Mavericks?

In System Preferences > Mission Control, uncheck mark Displays have seperate windows. This should bring you back to the secondary display you had before the upgrade. You may have to open Mail, the first time and place it on your secondary display. You also won't have the advantages of the dock and menus on the secondary display.
I keep my own secondary display with these settings because I need the ability to expand a window across both displays.

Odd dual monitor behavior in Photoshop CC 2014 on Mavericks

I'm seeing some strange issues with a dual monitor setup (monitor 1 is MacBook Pro screen, monitor 2 is an external monitor) in Photoshop CC 2014. I have images open on both screens. If I use the eyedropper to try to pick a color from an inactive image window on one screen, it won't pick up the color unless I click on the image to make it the active image. I don't remember this behavior on dual monitors before.
I'm also seeing that if I switch from another application back to Photoshop and start painting or erasing, nothing happens in the active window. I have to re-switch applications and try again. Sometimes that works, other times it doesn't.
On another occasion, I was working on one monitor. When I returned to the main monitor and tried to access an item in the Edit menu, all of the menus were empty and white.
I can't identify if this is a Mac OS issue or an Adobe issue. I'm wondering if other people have been experiencing this behavior and if so, how to correct it.
Thanks.

Could be. I tried restarting, closing and reopening Photoshop. I just noticed this today, and I've been using CC 2014 since it came out. I'm using it on a relatively new iMac, but I don't think it has happened before, though I could be wrong. It's not the end of the world, but it is an annoyance.
Thanks.

Photoshop and OS/X Mavericks - disappearing menus

Similar Messages

Maybe you are looking for