Photoshop (and other suite programs) freeze up continually (OSX)

Hey people,
I thought I'd ask here before contacting support. I've bought the Adobe Web Premium CS4 package a while back (when they just released CS5) and I'm having huge issues now. Basically all my Adobe applications freeze up directly or do so when using them so I'm unable to get any work done.
It used to be sporadically but recently it started happening more often up to the point that I can't start Photoshop, Dreamweaver or Illustrator without it freezing up the after the program is launched, when opening a document or working on an existing document. I've just shot a bunch of photo's at a fundraiser and want to edit the RAW images but both Photoshop and Bridge freeze up when I try to open the photo's.
I'm on a 2010 iMac running OSX 10.7.5 with a 3.2GHz Intel Core i3 and 12GB memory. I realize CS4 on OSX is 32bits but problems with insufficient RAM shouldn't be a problem, I usually have 4-6GB RAM unused.

Like I said, it's an iMac, there is no lid to take off haha. For reference, this is my computer:
http://danielsaidi.files.wordpress.com/2011/05/imac.jpg
But it just happened to me again, dreamweaver froze up, so here's the problemreport (too big to paste in):
http://www.140designs.com/files/dreamweaverfreeze.txt
But this might all be for naught, I just received a message from Apple that there are problems with the harddrives in these iMacs, so I need to get the harddrive repaired. Let's hope it won't do it again after that.
[edit]
My Photoshop froze and crashed again while saving a JPG image (3MB), here's the crash report from that:
http://www.140designs.com/files/photoshopfreeze.txt

Similar Messages

  • How many computers can I install Photoshop (and other adobe programs on)?

    Hi. I was wondering how many computers I can install a purchased version of Photoshop onto (or other Adobe products)? Can I install one copy onto two systems I own, eg: my desktop and laptop? Or only one total? Can I buy additional licenses for that version if needed? What about with older products Eg: Photoshop 4 Extended, or another?
    Thank you.

    I'll reply to my own post witht his for anyone else who wants it. i jsut chedked out Photoshop 5's system requirem
    ents and just found out yes there are two licenses or more - if you pay.
    http://www.adobe.com/products/activation/
    Anyone want to add anything: Please do.
    I would like to say that being able to add software onto 2 systems, especially software for productivity and fun, is highly important. This is something Adobe needs to keep doing and a lot of other companies too. Plus it is something some companies need to look into if they can set up the system right. This is one reason I am planning on buying one companies software for music production over the other (which also requires the usb key/lock or company #2's product doesn't work). It is a good selling point for someone like me with a desktop and laptop, cost is a factor with double programs.

  • Using bootcamp to install XP followed by Photoshop and other Adobe products

    I just got MacBook Pro and am about to use Bootcamp to install Windows XP so that I can use Photoshop and other such Adobe programs. Anybody, who has done this, what can you tell me about it? Does it work well? How much of a partition do you recommend? Have you encountered any problems during this process? Are there any major dangers involved with installing XP on my mac?

    I have done all of the above with No Issues thus far:
    1) Boot Camp/Windows partition I use is 50MB for XP SP2
    2) I have Adobe Photoshop 7.0 installed
    3) No problems on my side
    I printed out the Boot Camp/Windows instructions and followed them exactly.
    Axel F.

  • I have accidentally deleted off my Mac a preferences file for Adobe photoshop and now the program cannot initialize. I have talked to Apple and then say that if Adobe can isolate the file they can help me restore it from my time machine. How do I isolate

    I have accidentally deleted off my Mac a preferences file for Adobe photoshop and now the program cannot initialize. I have talked to Apple and then say that if Adobe can isolate the file they can help me restore it from my time machine. How do I isolate the file ?

    Do you have the path to this file and name of this file?

  • I have a MackBook Pro I updated to Maverick and now my internet won't work and all my programs freeze and I have to restart my computer.

    I have a MackBook Pro I updated to Maverick and now my internet won't open and all my programs freeze and I have to restart my computer. The only program that doesn't freeze is Microsoft Word.

    Back up your documents and everything else important to you, not that there is any reason to believe your hard disk may be failing, but the symptoms you describe may presage an impending disk failure, and you should have backups anyway.
    To help determine the possible causes of this behaviour read the following. None of what follows is intended to fix anything, but it will provide the additional information required to advance troubleshooting:
    Boot OS X Recovery by holding ⌘ and r (two fingers) while you start your Mac. At the Mac OS X Utilities screen, select Disk Utility. Select your startup volume (usually named "Macintosh HD") and click the Repair Disk button. Describe any errors it reports in red.
    When it finishes restart your Mac and test again for operation. If it's still not behaving as you expect it should, please post the results of EtreCheck in accordance with the following instructions:
    Apple Support Communities contributor etresoft wrote a very useful app to quickly gather certain system information that may help point to a cause of this problem. Go to his website, download and run EtreCheck:
    http://www.etresoft.com/etrecheck
    Etrecheck will be in your Downloads folder. Open it from there. You may see the following dialog box:
    Click Open - etresoft contributes to this forum frequently and can be considered a trustworthy developer.
    It will take a moment to run as it collects its data.
    Copy and paste its output in a reply.
    Do not be concerned about anything that says "Problem" or “failed” or anything else that may appear in red.
    EtreCheck was designed to remove any personal information (such as your computer's name and serial numbers) but if you see anything that looks like an email address or any other personal information that should not be divulged to others, please delete or obscure that information when you post the reply.
    When you are finished with EtreCheck, quit the program. It occupies very little space, and you can keep it or drag it to the Trash as you wish.
    After completing the above please determine if the problems also occur in "Safe Mode":
    Safe Mode or "Safe Boot" is a troubleshooting mode that bypasses all third party system extensions and loads only required system components. Read about it: Starting up in Safe Mode
    You must disable FileVault before you can start your Mac in Safe Mode.
    Starting your Mac in Safe Mode will take longer than usual, graphics will not render smoothly, audio is disabled on some Macs, and some programs (iTunes for example) may not work at all.
    Merely starting your Mac in Safe Mode is not intended to resolve the problem, it's to observe its performance without certain additional components.
    To end Safe Mode restart your Mac normally. Shutdown will take longer as well.

  • I download Flash player, proceed through the steps, but it takes me to a page where Adobe wants me to buy photoshop and other products and no way to bypass this and just get on with the installation without buying anything.  Anyone out there know how to d

    I download Flash player, proceed through the steps, but it takes me to a page where Adobe wants me to buy photoshop and other products and no way to bypass this and just get on with the installation without buying anything.  Anyone out there know how to do it?

    Hi mansons67992701,
    No purchase is required to install Flash Player.  The offer you're seeing is optional.  There should be a yellow 'Install Now' button on the bottom right of the page. Is the button not displaying?  Please post a screenshot of the page (How to post a screenshot in the forum).
    Maria

  • I upgraded my MacBook Pro to OSX 10.9.4 Mavericks and now  will close Photoshop and other Adobe CS6 in a few minutes.

    I upgraded my MacBook Pro to OSX 10.9.4 Mavericks and now  will close Photoshop and other Adobe CS6 in a few minutes. There is that other users have the same problems? How to solve them?

    https://forums.adobe.com/search.jspa?q=OSX+10.9.4+Mavericks

  • Will time machine reinstall photoshop and other softwares that i have added on my iMac ?

    I am backing up my disk with time machine so i can fomat my imac and reinstall Lion as i expirience some problems with the faction of my imac !
    Will time machine reinstall photoshop and other softwares that i have added on my iMac ?
    Do i have to install them again from scratch ?
    I have a six year's university work + my research paper for my dissertation , will be restored or i will lose them ?
    PLEASE HELP ..
    ps: time machine is taking way too long to back up 83gb , is it normal ?

    See Pondini's TM FAQs for starters.

  • Mac freezing when using Photoshop or other Adobe programs

    Hey guys I'm having some issues with Photoshop and some other Adobe programs (After Effects, Premiere). These programs are on version CS6 and work fine until maybe 10-20 minutes later it freezes the whole computer. I can't move anything, it just freezes. It's only with Adobe programs, that's why I'm here.
    Help?

    If the whole computer freezes, you're looking at OS, hardware, or low level driver problems.
    The most common cause is bad RAM.  But we've also seen it caused by bad motherboards, CPUs, GPUs, and power supplies.
    Photoshop, After Effects, and Premiere share very little code.
    So what you're saying is that programs that move a lot of memory and use the GPU extensively are causing the machine to freeze.
    That still means it could be the RAM, CPU, motherboard, or GPU.

  • When I connect itunes and other related programmes freeze

    When i connect my ipod to the computer Itunes and Ipod updater an even occasionally the my computer program freezes and remains frozen until i disonnect i know my computer recognises it's connected because my ipod charges and it makes that you have connected something diong sound and i was wondering if anyone new what was wrong???

    i seem to be having the same problem. i finally got my ipod to restore and now it still freezes everything.

  • Can't uninstall photoshop and all adobe programs

    Hi,
    my laptop has been recently formated and the office has been changed to 2007 (i don't know if it's important)
    i thought that all the programs has been deleted and as i tried to install photoshop i found out that the old CS3 is still there with all my adobe programs but i can't open them and i can't delete them at the add/remove programs as they do not appear there.
    so now i'm stuck - i can't uninstall the old photoshop and the rest of adobe programs i have and i can't re-install them.
    does anyone has any idea what to do?
    i can see their folders but that's it.
    if i try to open photoshop for example i get "U can not use this product at this time. You must repair this problem by uninstalling and then reinstalling this product or contact your IT administrator or adobe customer..."

    Emily,
    Your image is still in queue. Next time, use the little "camera" icon.
    Next, do a search of this forum for "installation," and limit that search by People. Choose "the_wine_snob." Now, read ALL of the replies in those, and not just mine. There are many great tips by most of the others. I just happened to comment on some of those threads, especially the recent ones, so you should get a lot of great info in each. I'm just limiting by my posts, as I know that the others have made very good recs. in each.
    Good luck,
    Hunt

  • Printing to DVD Disk From Photoshop and Other Apps

    I have Sure Thing disk labeling software and Photoshop CC that I use to create labels. There doesn't seem to be any presets for using this specific printer to work with DVD disks. How do I get the info for this printer into the other apps so that they show up as choices in the print settings? Your user manual gives NO information on this. What settings should I use?
    For example, in the Photoshop print settings, when I select the Pro-100 as the printer it shows a print preview window that is inaccurate. It shows a 5.95" x 12.6" document with the print design in the center vertically and horizontally. But, the DVD is not in the center of the print tray. It is about 2/3rd of the way up and slightly to the left. The computer needs to know the exact position settings so that it prints where it's supposed to.
    In the Sure Thing software, the presets do not even list this printer. It seems when you install the printer driver software, that all of that information should be installed into any apps that use the printer. The same goes for the DVD case inserts.

    Applications don't have printer specific information -- all of that is part of the printer driver provided by the printer manufacturer.
    You need to contact your printer maker and work with them to determine why their driver is not providing the necessary information to the OS and Photoshop.

  • Printing to PDF from existing PDFs and other MS programs for Mac

    I just purchased Adobe PDF Pack software online because it said it is required if you want the print to PDF function to work from an existing PDF, word or excel, ppt file. Now I don’t see that functionality. Am I missing something or was this software not the correct item to buy? My computer is a Mac OSX Version 10.6.8

    Hi there jaquib,
    With your Adobe PDF Pack subscription, you can convert files to PDF using the CreatePDF service, or convert PDF files to various formats (including Word, Excel, PowerPoint, and others) using the ExportPDF service.
    To get started, you log in to your account at https://cloud.acrobat.com and log in with your Adobe ID and password. The files you convert are stored online in your account, but you can download them to your computer as well.
    I hope that helps.
    Best,
    Sara

  • Why can't I delete or rename files in Word for Mac and other Office programs?

    When I try to delete or rename an Office for Mac file, I can't.  How do I delete/rename Word for Mac and other Office for Mac files?

    Had this problem for quite a while but found a work-a-round. I click anywhere in the text I want to delete and insert any character. I am then able to block and delete any text I want to. It's been working great.

  • LabVIEW 2009 causes CAD and other dongle programs to fail

    Hi all,
    I have just had a customer say that our LabVIEW 2009 application has stopped their CAD and other software with dongles from working.
    Apparently it is due LabVIEW sharing the same (security?) port as something.  They mentioned there was a LabVIEW patch?
    They have been forced to remove our application.
    What do we do?
    Thanks.

    Battler,
    I did some looking into that Article you linked and found out  that a few things have changed for LabVIEW 2009. For instance, I can not find those registry keys on my computer that the document suggests to change. Instead, Have you customer create the following directory:
    For Windows XP: C:\Documents and Settings\All Users\Application Data\National Instruments\Logos
    For Windows Vista: C:\ProgramData\National Instruments\Logos
    In that directory have them make a file called Logos.ini. In that file have them place the following:
    [logos]
    Global.DisableLogos=True
    Global.DisableLogosXT=False 
    This will disable the old logos service and make sure the new LogosXT service is running. This may be the LabVIEW 2009 equivalent fix of that document you sent me as it seems that the Logos service is what the USB Dongles are conflicting with.
    Ben Sisney
    FlexRIO V&V Engineer
    National Instruments

Maybe you are looking for