Photoshop and premiere elements 12 Student and teacher edition:

Hi there,
i bought the student edition, entered everything recommended as name, etc, product code, sent a jpg file with school report and now i am waiting since three weeks for the serial number. What can i do?, photoshop and premiere elements 12 Student and teacher edition: i bought the student edition, entered everything recommended as name, etc, product code, sent a jpg file with school report and now i am waiting since three weeks for the serial number. What can i do?
greetings
luc

You might want to reconsider due to version 13 coming out a few weeks ago.  MAybe you can change the purchase and exchange for version 13.  In the meantime you could install the trial version and use those for 30 days while waiting for a serial number to appear.
Please see Return, cancel, or exchange an Adobe order -
http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Get chat help with orders, refunds, and exchanges (non-CC)
http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
PSE 13 Trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements
PE 13 Trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements

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