Photoshop app crashes when using sync (Collaboration) what can I do?
I have photoshop touch app on my iPad. It has been working well but today it has suddenly started to open and close immediately. I have restarted my iPad but this hasn't worked. All my other apps work well.
Hello Ignacio:
Below is the latest report about the app crash from my iPad 2. Thank you in advance for your help.
{"name":"PSTouch","bug_type":"109","os_version":"iPhone OS 7.1 (11D167)","bundleID":"com.adobe.pstouch.ipad","version":"1.5.1 (1.5.1)","app_name":"PSTouch"}
Incident Identifier: EA9AA391-14E9-4DFE-9343-708FA8D9A10C
CrashReporter Key: b49bfcc62299cad929a0e60422c714f1c57114e2
Hardware Model: iPad2,1
Process: PSTouch [654]
Path: /var/mobile/Applications/1ADC55E2-3345-4492-B5E2-9F90C308716F/PSTouch.app/PSTouch
Identifier: com.adobe.pstouch.ipad
Version: 1.5.1 (1.5.1)
Code Type: ARM (Native)
Parent Process: launchd [1]
Date/Time: 2014-04-01 19:03:54.960 -0400
OS Version: iOS 7.1 (11D167)
Report Version: 104
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Triggered by Thread: 10
Thread 0:
0 libsystem_kernel.dylib 0x39a08a58 0x39a08000 + 2648
1 libsystem_kernel.dylib 0x39a08854 0x39a08000 + 2132
2 CoreFoundation 0x2e940896 0x2e8a2000 + 649366
3 CoreFoundation 0x2e93f002 0x2e8a2000 + 643074
4 CoreFoundation 0x2e8a9f4a 0x2e8a2000 + 32586
5 CoreFoundation 0x2e8a9d2e 0x2e8a2000 + 32046
6 GraphicsServices 0x337a365e 0x3379a000 + 38494
7 UIKit 0x311f5168 0x31187000 + 450920
8 PSTouch 0x00d32194 0x1000 + 13832596
9 PSTouch 0x0114bee0 0x1000 + 18132704
Thread 1:
0 libsystem_kernel.dylib 0x39a08808 0x39a08000 + 2056
1 libdispatch.dylib 0x3994a078 0x3993f000 + 45176
2 libdispatch.dylib 0x39949dfe 0x3993f000 + 44542
Thread 2:
0 libsystem_kernel.dylib 0x39a1bc70 0x39a08000 + 81008
1 libsystem_pthread.dylib 0x39a82bda 0x39a82000 + 3034
2 libsystem_pthread.dylib 0x39a82a94 0x39a82000 + 2708
Thread 3 name: WebThread
Thread 3:
0 libsystem_kernel.dylib 0x39a08a58 0x39a08000 + 2648
1 libsystem_kernel.dylib 0x39a08854 0x39a08000 + 2132
2 CoreFoundation 0x2e940896 0x2e8a2000 + 649366
3 CoreFoundation 0x2e93efbc 0x2e8a2000 + 643004
4 CoreFoundation 0x2e8a9f4a 0x2e8a2000 + 32586
5 CoreFoundation 0x2e8a9d2e 0x2e8a2000 + 32046
6 WebCore 0x36d7c38e 0x36cbe000 + 779150
7 libsystem_pthread.dylib 0x39a84916 0x39a82000 + 10518
8 libsystem_pthread.dylib 0x39a84886 0x39a82000 + 10374
9 libsystem_pthread.dylib 0x39a82aa0 0x39a82000 + 2720
Thread 4:
0 libsystem_kernel.dylib 0x39a08a58 0x39a08000 + 2648
1 libsystem_kernel.dylib 0x39a08854 0x39a08000 + 2132
2 PSTouch 0x007a0784 0x1000 + 7993220
3 libsystem_pthread.dylib 0x39a84916 0x39a82000 + 10518
4 libsystem_pthread.dylib 0x39a84886 0x39a82000 + 10374
5 libsystem_pthread.dylib 0x39a82aa0 0x39a82000 + 2720
Thread 5:
0 libsystem_kernel.dylib 0x39a1af2c 0x39a08000 + 77612
1 libsystem_pthread.dylib 0x39a83f22 0x39a82000 + 7970
2 libsystem_pthread.dylib 0x39a84d60 0x39a82000 + 11616
3 PSTouch 0x00e695cc 0x1000 + 15107532
4 PSTouch 0x00db79a8 0x1000 + 14379432
5 PSTouch 0x00e69430 0x1000 + 15107120
6 PSTouch 0x00e69484 0x1000 + 15107204
7 PSTouch 0x00e691b0 0x1000 + 15106480
8 libsystem_pthread.dylib 0x39a84916 0x39a82000 + 10518
9 libsystem_pthread.dylib 0x39a84886 0x39a82000 + 10374
10 libsystem_pthread.dylib 0x39a82aa0 0x39a82000 + 2720
Thread 6:
0 libsystem_kernel.dylib 0x39a1af2c 0x39a08000 + 77612
1 libsystem_pthread.dylib 0x39a83f22 0x39a82000 + 7970
2 libsystem_pthread.dylib 0x39a84d60 0x39a82000 + 11616
3 PSTouch 0x00e695cc 0x1000 + 15107532
4 PSTouch 0x00db79a8 0x1000 + 14379432
5 PSTouch 0x00e69430 0x1000 + 15107120
6 PSTouch 0x00e69484 0x1000 + 15107204
7 PSTouch 0x00e691b0 0x1000 + 15106480
8 libsystem_pthread.dylib 0x39a84916 0x39a82000 + 10518
9 libsystem_pthread.dylib 0x39a84886 0x39a82000 + 10374
10 libsystem_pthread.dylib 0x39a82aa0 0x39a82000 + 2720
Thread 7:
0 libsystem_kernel.dylib 0x39a1af2c 0x39a08000 + 77612
1 libsystem_pthread.dylib 0x39a83f22 0x39a82000 + 7970
2 libsystem_pthread.dylib 0x39a84da0 0x39a82000 + 11680
3 PSTouch 0x00e6964c 0x1000 + 15107660
4 PSTouch 0x0009ca8c 0x1000 + 637580
5 PSTouch 0x00e69430 0x1000 + 15107120
6 PSTouch 0x00e69484 0x1000 + 15107204
7 PSTouch 0x00e691b0 0x1000 + 15106480
8 libsystem_pthread.dylib 0x39a84916 0x39a82000 + 10518
9 libsystem_pthread.dylib 0x39a84886 0x39a82000 + 10374
10 libsystem_pthread.dylib 0x39a82aa0 0x39a82000 + 2720
Thread 8:
0 libsystem_kernel.dylib 0x39a1bc70 0x39a08000 + 81008
1 libsystem_pthread.dylib 0x39a82bda 0x39a82000 + 3034
2 libsystem_pthread.dylib 0x39a82a94 0x39a82000 + 2708
Thread 9:
0 libsystem_kernel.dylib 0x39a1bc70 0x39a08000 + 81008
1 libsystem_pthread.dylib 0x39a82bda 0x39a82000 + 3034
2 libsystem_pthread.dylib 0x39a82a94 0x39a82000 + 2708
Thread 10 Crashed:
0 libsystem_kernel.dylib 0x39a1b1f0 0x39a08000 + 78320
1 libsystem_pthread.dylib 0x39a85792 0x39a82000 + 14226
2 libsystem_c.dylib 0x399cbfd8 0x39983000 + 298968
3 libsystem_c.dylib 0x399abcaa 0x39983000 + 167082
4 PSTouch 0x012e1a3c 0x1000 + 19794492
5 PSTouch 0x012e23d2 0x1000 + 19796946
6 PSTouch 0x01298654 0x1000 + 19494484
7 PSTouch 0x01253dc8 0x1000 + 19213768
8 libsystem_pthread.dylib 0x39a84916 0x39a82000 + 10518
9 libsystem_pthread.dylib 0x39a84886 0x39a82000 + 10374
10 libsystem_pthread.dylib 0x39a82aa0 0x39a82000 + 2720
Thread 11:
0 libsystem_kernel.dylib 0x39a1af2c 0x39a08000 + 77612
1 libsystem_pthread.dylib 0x39a83f5c 0x39a82000 + 8028
2 libsystem_pthread.dylib 0x39a83d14 0x39a82000 + 7444
3 PSTouch 0x00eb36c4 0x1000 + 15410884
4 PSTouch 0x00eb3358 0x1000 + 15410008
5 PSTouch 0x00eb3250 0x1000 + 15409744
6 PSTouch 0x00e69430 0x1000 + 15107120
7 PSTouch 0x00e69484 0x1000 + 15107204
8 PSTouch 0x00e691b0 0x1000 + 15106480
9 libsystem_pthread.dylib 0x39a84916 0x39a82000 + 10518
10 libsystem_pthread.dylib 0x39a84886 0x39a82000 + 10374
11 libsystem_pthread.dylib 0x39a82aa0 0x39a82000 + 2720
Thread 12 name: com.apple.NSURLConnectionLoader
Thread 12:
0 libsystem_kernel.dylib 0x39a08a58 0x39a08000 + 2648
1 libsystem_kernel.dylib 0x39a08854 0x39a08000 + 2132
2 CoreFoundation 0x2e940896 0x2e8a2000 + 649366
3 CoreFoundation 0x2e93efbc 0x2e8a2000 + 643004
4 CoreFoundation 0x2e8a9f4a 0x2e8a2000 + 32586
5 CoreFoundation 0x2e8a9d2e 0x2e8a2000 + 32046
6 Foundation 0x2f2e9082 0x2f290000 + 364674
7 Foundation 0x2f35ea5a 0x2f290000 + 846426
8 libsystem_pthread.dylib 0x39a84916 0x39a82000 + 10518
9 libsystem_pthread.dylib 0x39a84886 0x39a82000 + 10374
10 libsystem_pthread.dylib 0x39a82aa0 0x39a82000 + 2720
Thread 13:
0 libsystem_kernel.dylib 0x39a1bc70 0x39a08000 + 81008
1 libsystem_pthread.dylib 0x39a82bda 0x39a82000 + 3034
2 libsystem_pthread.dylib 0x39a82a94 0x39a82000 + 2708
Thread 14:
0 libsystem_kernel.dylib 0x39a1bc70 0x39a08000 + 81008
1 libsystem_pthread.dylib 0x39a82bda 0x39a82000 + 3034
2 libsystem_pthread.dylib 0x39a82a94 0x39a82000 + 2708
Thread 15 name: com.apple.CFSocket.private
Thread 15:
0 libsystem_kernel.dylib 0x39a1b434 0x39a08000 + 78900
1 CoreFoundation 0x2e944758 0x2e8a2000 + 665432
2 libsystem_pthread.dylib 0x39a84916 0x39a82000 + 10518
3 libsystem_pthread.dylib 0x39a84886 0x39a82000 + 10374
4 libsystem_pthread.dylib 0x39a82aa0 0x39a82000 + 2720
Thread 10 crashed with ARM Thread State (32-bit):
r0: 0x00000000 r1: 0x00000000 r2: 0x00000000 r3: 0x0dee7ae7
r4: 0x00000006 r5: 0x0def9000 r6: 0x0def7fd0 r7: 0x0dee7b50
r8: 0x01478747 r9: 0x0dee7aa0 r10: 0x012539bc r11: 0x0000046d
ip: 0x00000148 sp: 0x0dee7b44 lr: 0x39a85797 pc: 0x39a1b1f0
cpsr: 0x00000010
Binary Images:
0x1000 - 0x15aefff PSTouch armv7 <e654b575aff439349960c87d0bcc4164> /var/mobile/Applications/1ADC55E2-3345-4492-B5E2-9F90C308716F/PSTouch.app/PSTouch
0x2be7a000 - 0x2be9afff dyld armv7 <651a31c39f71311f965f8ac44de02c88> /usr/lib/dyld
0x2d5fb000 - 0x2d6e3fff RawCamera armv7 <8f62f266f7d539a5a388221dfe90db50> /System/Library/CoreServices/RawCamera.bundle/RawCamera
0x2d6fc000 - 0x2d803fff IMGSGX543GLDriver armv7 <8444d7fe73453ad1b11d381c43cd55c7> /System/Library/Extensions/IMGSGX543GLDriver.bundle/IMGSGX543GLDriver
0x2d80d000 - 0x2d90ffff AVFoundation armv7 <e6f4e322434733c2a6d074bdc226b08d> /System/Library/Frameworks/AVFoundation.framework/AVFoundation
0x2d910000 - 0x2d938fff libAVFAudio.dylib armv7 <0bae9ec49a9637c696edf86d86a32db6> /System/Library/Frameworks/AVFoundation.framework/libAVFAudio.dylib
0x2d939000 - 0x2d939fff Accelerate armv7 <0424978b39f037a7b3bf9aad5b34a5b3> /System/Library/Frameworks/Accelerate.framework/Accelerate
0x2d943000 - 0x2db0ffff vImage armv7 <c4834965bdc638fcb1082f53a7721f42> /System/Library/Frameworks/Accelerate.framework/Frameworks/vImage.framework/vImage
0x2db10000 - 0x2dbe9fff libBLAS.dylib armv7 <cfc693306499378c9c09851259cf3563> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/libBLAS.dylib
0x2dbea000 - 0x2dea0fff libLAPACK.dylib armv7 <65970a4fea383446b0b4b87e634b8dfd> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/libLAPACK.dyl ib
0x2dea1000 - 0x2df0ffff libvDSP.dylib armv7 <174c13fd605a39efbb7f1314a6d1fdbe> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/libvDSP.dylib
0x2df10000 - 0x2df21fff libvMisc.dylib armv7 <5a8317adbade34a9b415e44ab8c64eb6> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/libvMisc.dyli b
0x2df22000 - 0x2df22fff vecLib armv7 <7b2718a5a22c36e6ab943b2e4bea9123> /System/Library/Frameworks/Accelerate.framework/Frameworks/vecLib.framework/vecLib
0x2df23000 - 0x2df43fff Accounts armv7 <0b9bb1f3e9393a64b396871da25800ad> /System/Library/Frameworks/Accounts.framework/Accounts
0x2df45000 - 0x2dfacfff AddressBook armv7 <18927033ac4834f3a482884bb5dfd0eb> /System/Library/Frameworks/AddressBook.framework/AddressBook
0x2dfad000 - 0x2e0c3fff AddressBookUI armv7 <0a50c4941a29367a9ed8bb713630e79b> /System/Library/Frameworks/AddressBookUI.framework/AddressBookUI
0x2e0c4000 - 0x2e0d5fff AssetsLibrary armv7 <b94c6be912343a7fa90f8f2cc5aa86bd> /System/Library/Frameworks/AssetsLibrary.framework/AssetsLibrary
0x2e218000 - 0x2e531fff AudioToolbox armv7 <ec4ab41dc74038d3a517f9bd61b1a9f7> /System/Library/Frameworks/AudioToolbox.framework/AudioToolbox
0x2e532000 - 0x2e638fff CFNetwork armv7 <6c1482351f0934e5af16e395ca5bd129> /System/Library/Frameworks/CFNetwork.framework/CFNetwork
0x2e639000 - 0x2e694fff CoreAudio armv7 <3743aba20c61378cafc431586528feea> /System/Library/Frameworks/CoreAudio.framework/CoreAudio
0x2e695000 - 0x2e6acfff CoreBluetooth armv7 <11d2e9866d863f93b74403df783bb769> /System/Library/Frameworks/CoreBluetooth.framework/CoreBluetooth
0x2e6ad000 - 0x2e8a1fff CoreData armv7 <1f07d4fd20fe3ed787483288ea3f7fb1> /System/Library/Frameworks/CoreData.framework/CoreData
0x2e8a2000 - 0x2e9e4ff0 CoreFoundation armv7 <1dd76db545823e66b2edec77483773da> /System/Library/Frameworks/CoreFoundation.framework/CoreFoundation
0x2e9e5000 - 0x2eb08fff CoreGraphics armv7 <772bda8f28a135e19c7ddfd379f1b805> /System/Library/Frameworks/CoreGraphics.framework/CoreGraphics
0x2eb0a000 - 0x2eb45fff libCGFreetype.A.dylib armv7 <92d7ea576fa632f5b5a0ac3a69145da2> /System/Library/Frameworks/CoreGraphics.framework/Resources/libCGFreetype.A.dylib
0x2eb47000 - 0x2eb51fff libCMSBuiltin.A.dylib armv7 <825bfe1b1de6349c8ac49a589630169a> /System/Library/Frameworks/CoreGraphics.framework/Resources/libCMSBuiltin.A.dylib
0x2ed36000 - 0x2ed50fff libRIP.A.dylib armv7 <5dc92ebb2f983b1eafb23c0604d9f4f9> /System/Library/Frameworks/CoreGraphics.framework/Resources/libRIP.A.dylib
0x2ed51000 - 0x2ee2afff CoreImage armv7 <445d568e94203ce097fa2c0656dce34c> /System/Library/Frameworks/CoreImage.framework/CoreImage
0x2ee2b000 - 0x2ee7afff CoreLocation armv7 <12e3ccf1873e32f08c22dbc3559132c7> /System/Library/Frameworks/CoreLocation.framework/CoreLocation
0x2eeb2000 - 0x2ef2dfff CoreMedia armv7 <98049ca44e503055ac3dec0397437f52> /System/Library/Frameworks/CoreMedia.framework/CoreMedia
0x2ef2e000 - 0x2efd6fff CoreMotion armv7 <97208dd6d71e353db7e9ac1be1a3e522> /System/Library/Frameworks/CoreMotion.framework/CoreMotion
0x2efd7000 - 0x2f02ffff CoreTelephony armv7 <b5bc6cc0bb8732129ef5baf241ff7cd5> /System/Library/Frameworks/CoreTelephony.framework/CoreTelephony
0x2f030000 - 0x2f0c0fff CoreText armv7 <35ca232b3a5b382092349c15d22c10cc> /System/Library/Frameworks/CoreText.framework/CoreText
0x2f0c1000 - 0x2f0d0fff CoreVideo armv7 <73eeed7f748b3f849e8ad2a7e2a7800b> /System/Library/Frameworks/CoreVideo.framework/CoreVideo
0x2f0d1000 - 0x2f190fff EventKit armv7 <1d73c38ccb9d35e2a07bc9e306577579> /System/Library/Frameworks/EventKit.framework/EventKit
0x2f290000 - 0x2f47bfff Foundation armv7 <51a7a35c7ca03fadb566298a8a6180c3> /System/Library/Frameworks/Foundation.framework/Foundation
0x2f65d000 - 0x2f6b3fff IOKit armv7 <6b860d7e6d7d3bc59a997d0c31b1736e> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x2f6b4000 - 0x2f8c4fff ImageIO armv7 <ab4833a69cb0321fa58e5a6ffee022b4> /System/Library/Frameworks/ImageIO.framework/ImageIO
0x2f8c5000 - 0x2fb0dfff JavaScriptCore armv7 <6a7ee6f2f5573bde86c9a006463926d3> /System/Library/Frameworks/JavaScriptCore.framework/JavaScriptCore
0x2fbbe000 - 0x2fbc2fff MediaAccessibility armv7 <e16d0e0e0ed43b9abaea986acfd1541b> /System/Library/Frameworks/MediaAccessibility.framework/MediaAccessibility
0x2fbc3000 - 0x2fdc0fff MediaPlayer armv7 <d5c7c514c56a38bc9c5d549794fb79ae> /System/Library/Frameworks/MediaPlayer.framework/MediaPlayer
0x2fdc1000 - 0x300c6fff MediaToolbox armv7 <9b7935c23af0307bb4f87f1884ea8092> /System/Library/Frameworks/MediaToolbox.framework/MediaToolbox
0x300c7000 - 0x30172fff MessageUI armv7 <19692c94d37c3a74a26df48f93c79aa7> /System/Library/Frameworks/MessageUI.framework/MessageUI
0x30173000 - 0x301d6fff MobileCoreServices armv7 <08d57edd88c8311993156af7a0580864> /System/Library/Frameworks/MobileCoreServices.framework/MobileCoreServices
0x30b41000 - 0x30c10fff GLEngine armv7 <758a9e19f0c63808a70f1fce8f7f420e> /System/Library/Frameworks/OpenGLES.framework/GLEngine.bundle/GLEngine
0x30c11000 - 0x30c19fff OpenGLES armv7 <f85d0c19c706371ca5cf2b9e5a866ac3> /System/Library/Frameworks/OpenGLES.framework/OpenGLES
0x30c1b000 - 0x30c1bfff libCVMSPluginSupport.dylib armv7 <5ce23815dfff33f897263195d4268bb1> /System/Library/Frameworks/OpenGLES.framework/libCVMSPluginSupport.dylib
0x30c1c000 - 0x30c1ffff libCoreFSCache.dylib armv7 <aac4de5aa76a3ef09ac2138089e4421f> /System/Library/Frameworks/OpenGLES.framework/libCoreFSCache.dylib
0x30c20000 - 0x30c23fff libCoreVMClient.dylib armv7 <e1f32d8903623237a187c0bd063efe59> /System/Library/Frameworks/OpenGLES.framework/libCoreVMClient.dylib
0x30c24000 - 0x30c2bfff libGFXShared.dylib armv7 <e83c18bcbf5e3490b5acefc7f3e7a9be> /System/Library/Frameworks/OpenGLES.framework/libGFXShared.dylib
0x30c2c000 - 0x30c6afff libGLImage.dylib armv7 <1e247052e47436548415ab280cc11c79> /System/Library/Frameworks/OpenGLES.framework/libGLImage.dylib
0x30c6b000 - 0x30da0fff libGLProgrammability.dylib armv7 <939d3b49392139eea89c932abd703788> /System/Library/Frameworks/OpenGLES.framework/libGLProgrammability.dylib
0x30e03000 - 0x30f49fff QuartzCore armv7 <8185b01065db32a18a3dbcab2e651089> /System/Library/Frameworks/QuartzCore.framework/QuartzCore
0x30f4a000 - 0x30fa0fff QuickLook armv7 <9862fb492801397a8fc9214184e40b67> /System/Library/Frameworks/QuickLook.framework/QuickLook
0x30fa3000 - 0x30fe5fff Security armv7 <100f116c07fe39799717851e5954929a> /System/Library/Frameworks/Security.framework/Security
0x31120000 - 0x31134fff StoreKit armv7 <fc6a40b9017f3cb8a20924a7cc79e5bb> /System/Library/Frameworks/StoreKit.framework/StoreKit
0x31135000 - 0x31184fff SystemConfiguration armv7 <d738fbcae22f390cac3723eb5d13dac3> /System/Library/Frameworks/SystemConfiguration.framework/SystemConfiguration
0x31187000 - 0x318fafff UIKit armv7 <bee993acdc013bfa866deea079b710a2> /System/Library/Frameworks/UIKit.framework/UIKit
0x318fb000 - 0x31948fff VideoToolbox armv7 <c8bcb110eb06310692b60d7159888178> /System/Library/Frameworks/VideoToolbox.framework/VideoToolbox
0x31b8e000 - 0x31b97fff AOSNotification armv7 <c33bd50a66243a96bd297454c2ff330a> /System/Library/PrivateFrameworks/AOSNotification.framework/AOSNotification
0x31c9c000 - 0x31cbcfff AccountsUI armv7 <74519a40eed33e7f95c5fa059e68655e> /System/Library/PrivateFrameworks/AccountsUI.framework/AccountsUI
0x31cbd000 - 0x31cc1fff AggregateDictionary armv7 <0ef14525543f394299e6367930411308> /System/Library/PrivateFrameworks/AggregateDictionary.framework/AggregateDictionary
0x31f9b000 - 0x31faffff AirTraffic armv7 <5e82b6549ba83f2c9b0c6c6ae7277e85> /System/Library/PrivateFrameworks/AirTraffic.framework/AirTraffic
0x32319000 - 0x32357fff AppSupport armv7 <788b1dbc334f3ad58e72de771371ccab> /System/Library/PrivateFrameworks/AppSupport.framework/AppSupport
0x32358000 - 0x3238ffff AppleAccount armv7 <46f45133c011386bae7b3043e75e909a> /System/Library/PrivateFrameworks/AppleAccount.framework/AppleAccount
0x3243d000 - 0x3244dfff ApplePushService armv7 <46b3c7cf041732dfa0909490386d1d67> /System/Library/PrivateFrameworks/ApplePushService.framework/ApplePushService
0x3244e000 - 0x32454fff AppleSRP armv7 <0960396e58323b29a09aeb9650829f5a> /System/Library/PrivateFrameworks/AppleSRP.framework/AppleSRP
0x32481000 - 0x3248efff AssetsLibraryServices armv7 <f07ab8a28dbd38ec8d50e7fc1505745f> /System/Library/PrivateFrameworks/AssetsLibraryServices.framework/AssetsLibraryServices
0x3248f000 - 0x324abfff AssistantServices armv7 <878b5bcdda69374faab623e797d9e58b> /System/Library/PrivateFrameworks/AssistantServices.framework/AssistantServices
0x324ac000 - 0x324affff BTLEAudioController armv7 <d853a6e734f433c4a39f4366faf92e55> /System/Library/PrivateFrameworks/BTLEAudioController.framework/BTLEAudioController
0x324b0000 - 0x324d5fff BackBoardServices armv7 <4ff10dee04d63e60aca7d31fd4ea8fbd> /System/Library/PrivateFrameworks/BackBoardServices.framework/BackBoardServices
0x324d8000 - 0x324defff BluetoothManager armv7 <64f9dcb9befb330b9bd9a59e830a5b6e> /System/Library/PrivateFrameworks/BluetoothManager.framework/BluetoothManager
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0x325a4000 - 0x325acfff CaptiveNetwork armv7 <e33fcbd2934e30ea981e94328a460bae> /System/Library/PrivateFrameworks/CaptiveNetwork.framework/CaptiveNetwork
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0x39a21000 - 0x39a40fff libsystem_m.dylib armv7 <f8d5d97ac0473f53864c943f314fb687> /usr/lib/system/libsystem_m.dylib
0x39a41000 - 0x39a52fff libsystem_malloc.dylib armv7 <f91cb81b14233a96b7adc6d3f4c85e59> /usr/lib/system/libsystem_malloc.dylib
0x39a53000 - 0x39a73fff libsystem_network.dylib armv7 <1ea1dff167a33a24bffebdaa045c6f61> /usr/lib/system/libsystem_network.dylib
0x39a74000 - 0x39a7bfff libsystem_notify.dylib armv7 <f8815b752aea351aba2b8cc9f21feaf2> /usr/lib/system/libsystem_notify.dylib
0x39a7c000 - 0x39a81fff libsystem_platform.dylib armv7 <bc7491776e5537ecb08c0685e45bffe6> /usr/lib/system/libsystem_platform.dylib
0x39a82000 - 0x39a87fff libsystem_pthread.dylib armv7 <c8ef245a866731d08dee5e8cabd1b476> /usr/lib/system/libsystem_pthread.dylib
0x39a88000 - 0x39a89fff libsystem_sandbox.dylib armv7 <be27aa9ca3753a4e8c1f596e3c097c80> /usr/lib/system/libsystem_sandbox.dylib
0x39a8a000 - 0x39a8cfff libsystem_stats.dylib armv7 <8e3a710948523fec8b5cf193448353da> /usr/lib/system/libsystem_stats.dylib
0x39a8d000 - 0x39a8dfff libunwind.dylib armv7 <45c29718368e3d1c8821911ab5953080> /usr/lib/system/libunwind.dylib
0x39a8e000 - 0x39aa8fff libxpc.dylib armv7 <4092c992f9213208aee93c1312733136> /usr/lib/system/libxpc.dylib
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Photoshop CC crash when using Nik Collection
I have been using Lightroom 5 and Nik Collections plugins successfully for a while and just got Photoshop CC.
Unfortunately Photoshop CC crash when I save my work that I have done in ColorEfex Pro 4 or SilverEfex Pro 2.
The other plugins in the Nik Collection works fine, I work with TIFF and layers. My work flow is that I do some basic work in Lightroom then "Edit in...PS". From PS I use the Nik plugins, normally I'd do Dfine, Sharpner and then SilverEfex or ColorEfex. The crash happens when I get back to PS after saving my work and that last layer is never created and all my work is lost.
I would be grateful for any help. Below is the data from my system. Thanks !
Adobe Photoshop Version: 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:7, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 2
Processor speed: 1995 MHz
Built-in memory: 3003 MB
Free memory: 1308 MB
Memory available to Photoshop: 2436 MB
Memory used by Photoshop: 60 %
Image tile size: 1028K
Image cache levels: 5
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=768, right=1366
OpenGL Drawing: Disabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: False.
OpenGL Allow Advanced Mode: False.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGPUs=2
gpu[0].OGLVersion="2.1"
gpu[0].MemoryMB=1309
gpu[0].RectTextureSize=4096
gpu[0].Renderer="Mobile Intel(R) 4 Series Express Chipset Family"
gpu[0].RendererID=10818
gpu[0].Vendor="Intel"
gpu[0].VendorID=32902
gpu[0].HasNPOTSupport=1
gpu[0].DriverVersion="8.15.10.1855"
gpu[0].Driver="igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32"
gpu[0].DriverDate="20090728000000.000000-000"
gpu[0].CompileProgramGLSL=1
gpu[0].TestFrameBuffer=1
gpu[0].OCLPresent=0
gpu[0].CUDASupported=0
gpu[0].OCLBandwidth=0
gpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20 - Intel Build 8.15.10.1855"
gpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1024]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
gpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
gpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[7]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[512]
gpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[1024]
gpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[41]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
gpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
gpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0
gpu[1].OGLVersion="2.1"
gpu[1].MemoryMB=0
gpu[1].RectTextureSize=4096
gpu[1].Renderer="Mobile Intel(R) 4 Series Express Chipset Family"
gpu[1].RendererID=0
gpu[1].Vendor="Intel"
gpu[1].VendorID=0
gpu[1].HasNPOTSupport=1
gpu[1].DriverVersion="8.15.10.1855"
gpu[1].Driver="igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32"
gpu[1].DriverDate="20090728000000.000000-000"
gpu[1].CompileProgramGLSL=1
gpu[1].TestFrameBuffer=1
gpu[1].OCLPresent=0
gpu[1].CUDASupported=0
gpu[1].OCLBandwidth=0
gpu[1].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20 - Intel Build 8.15.10.1855"
gpu[1].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1024]
gpu[1].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
gpu[1].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
gpu[1].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
gpu[1].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
gpu[1].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[7]
gpu[1].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[512]
gpu[1].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[1024]
gpu[1].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[41]
gpu[1].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
gpu[1].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
gpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
gpu[1].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
gpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
gpu[1].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
gpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
gpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
gpu[1].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
gpu[1].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
gpu[1].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0
License Type: Subscription
Serial number: 96040037841888554687
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
Temporary file path: C:\Users\User\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
G:\, 465.7G, 53.3G free
C:\, 59.5G, 8.99G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\
Installed components:
ACE.dll ACE 2013/10/29-11:47:16 79.548223 79.548223
adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
AdobeLinguistic.dll Adobe Linguisitc Library 7.0.0
AdobeOwl.dll Adobe Owl 2013/10/25-12:15:59 5.0.24 79.547804
AdobePDFL.dll PDFL 2013/10/29-11:47:16 79.508720 79.508720
AdobePIP.dll Adobe Product Improvement Program 7.0.0.1786
AdobeXMP.dll Adobe XMP Core 2013/10/29-11:47:16 79.154911 79.154911
AdobeXMPFiles.dll Adobe XMP Files 2013/10/29-11:47:16 79.154911 79.154911
AdobeXMPScript.dll Adobe XMP Script 2013/10/29-11:47:16 79.154911 79.154911
adobe_caps.dll Adobe CAPS 7,0,0,21
AGM.dll AGM 2013/10/29-11:47:16 79.548223 79.548223
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
aif_core.dll AIF 5.0 79.534508
aif_ocl.dll AIF 5.0 79.534508
aif_ogl.dll AIF 5.0 79.534508
amtlib.dll AMTLib (64 Bit) 7.0.0.249 BuildVersion: 7.0; BuildDate: Thu Nov 14 2013 15:55:50) 1.000000
ARE.dll ARE 2013/10/29-11:47:16 79.548223 79.548223
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2013/10/29-11:47:16 79.548223 79.548223
BIBUtils.dll BIBUtils 2013/10/29-11:47:16 79.548223 79.548223
boost_date_time.dll DVA Product 7.0.0
boost_signals.dll DVA Product 7.0.0
boost_system.dll DVA Product 7.0.0
boost_threads.dll DVA Product 7.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.1.6.30929 2.1.6.30929
CITThreading.dll Adobe CITThreading 2.1.6.30929 2.1.6.30929
CoolType.dll CoolType 2013/10/29-11:47:16 79.548223 79.548223
dvaaudiodevice.dll DVA Product 7.0.0
dvacore.dll DVA Product 7.0.0
dvamarshal.dll DVA Product 7.0.0
dvamediatypes.dll DVA Product 7.0.0
dvaplayer.dll DVA Product 7.0.0
dvatransport.dll DVA Product 7.0.0
dvaunittesting.dll DVA Product 7.0.0
dynamiclink.dll DVA Product 7.0.0
ExtendScript.dll ExtendScript 2013/10/30-13:12:12 79.546835 79.546835
FileInfo.dll Adobe XMP FileInfo 2013/10/25-03:51:33 79.154511 79.154511
filter_graph.dll AIF 5.0 79.534508
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
imslib.dll IMSLib DLL 7.0.0.145
JP2KLib.dll JP2KLib 2013/10/29-11:47:16 79.248139 79.248139
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OMP Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 2.1.2.1785
mediacoreif.dll DVA Product 7.0.0
MPS.dll MPS 2013/10/29-11:47:16 79.535029 79.535029
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
PatchMatch.dll PatchMatch 2013/10/29-11:47:16 79.542390 79.542390
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC CC
Plugin.dll Adobe Photoshop CC CC
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 4.2.0.36
PSArt.dll Adobe Photoshop CC CC
PSViews.dll Adobe Photoshop CC CC
SCCore.dll ScCore 2013/10/30-13:12:12 79.546835 79.546835
ScriptUIFlex.dll ScriptUIFlex 2013/10/30-13:12:12 79.546835 79.546835
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003
updaternotifications.dll Adobe Updater Notifications Library 7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 7.0.1.102
WRServices.dll WRServices Mon Feb 25 2013 16:09:10 Build 0.19078 0.19078
Required plug-ins:
3D Studio 14.2.1 (14.2.1 x001)
Accented Edges 14.2.1
Adaptive Wide Angle 14.2.1
Angled Strokes 14.2.1
Average 14.2.1 (14.2.1 x001)
Bas Relief 14.2.1
BMP 14.2.1
Chalk & Charcoal 14.2.1
Charcoal 14.2.1
Chrome 14.2.1
Cineon 14.2.1 (14.2.1 x001)
Clouds 14.2.1 (14.2.1 x001)
Collada 14.2.1 (14.2.1 x001)
Color Halftone 14.2.1
Colored Pencil 14.2.1
CompuServe GIF 14.2.1
Conté Crayon 14.2.1
Craquelure 14.2.1
Crop and Straighten Photos 14.2.1 (14.2.1 x001)
Crop and Straighten Photos Filter 14.2.1
Crosshatch 14.2.1
Crystallize 14.2.1
Cutout 14.2.1
Dark Strokes 14.2.1
De-Interlace 14.2.1
Dicom 14.2.1
Difference Clouds 14.2.1 (14.2.1 x001)
Diffuse Glow 14.2.1
Displace 14.2.1
Dry Brush 14.2.1
Eazel Acquire 14.2.1 (14.2.1 x001)
Embed Watermark 4.0
Entropy 14.2.1 (14.2.1 x001)
Extrude 14.2.1
FastCore Routines 14.2.1 (14.2.1 x001)
Fibers 14.2.1
Film Grain 14.2.1
Filter Gallery 14.2.1
Flash 3D 14.2.1 (14.2.1 x001)
Fresco 14.2.1
Glass 14.2.1
Glowing Edges 14.2.1
Google Earth 4 14.2.1 (14.2.1 x001)
Grain 14.2.1
Graphic Pen 14.2.1
Halftone Pattern 14.2.1
HDRMergeUI 14.2.1
IFF Format 14.2.1
Ink Outlines 14.2.1
JPEG 2000 14.2.1
Kurtosis 14.2.1 (14.2.1 x001)
Lens Blur 14.2.1
Lens Correction 14.2.1
Lens Flare 14.2.1
Liquify 14.2.1
Matlab Operation 14.2.1 (14.2.1 x001)
Maximum 14.2.1 (14.2.1 x001)
Mean 14.2.1 (14.2.1 x001)
Measurement Core 14.2.1 (14.2.1 x001)
Median 14.2.1 (14.2.1 x001)
Mezzotint 14.2.1
Minimum 14.2.1 (14.2.1 x001)
MMXCore Routines 14.2.1 (14.2.1 x001)
Mosaic Tiles 14.2.1
Multiprocessor Support 14.2.1 (14.2.1 x001)
Neon Glow 14.2.1
Note Paper 14.2.1
NTSC Colors 14.2.1 (14.2.1 x001)
Ocean Ripple 14.2.1
Oil Paint 14.2.1
OpenEXR 14.2.1
Paint Daubs 14.2.1
Palette Knife 14.2.1
Patchwork 14.2.1
Paths to Illustrator 14.2.1
PCX 14.2.1 (14.2.1 x001)
Photocopy 14.2.1
Photoshop 3D Engine 14.2.1 (14.2.1 x001)
Photoshop Touch 14.0
Picture Package Filter 14.2.1 (14.2.1 x001)
Pinch 14.2.1
Pixar 14.2.1 (14.2.1 x001)
Plaster 14.2.1
Plastic Wrap 14.2.1
PNG 14.2.1
Pointillize 14.2.1
Polar Coordinates 14.2.1
Portable Bit Map 14.2.1 (14.2.1 x001)
Poster Edges 14.2.1
Radial Blur 14.2.1
Radiance 14.2.1 (14.2.1 x001)
Range 14.2.1 (14.2.1 x001)
Read Watermark 4.0
Reticulation 14.2.1
Ripple 14.2.1
Rough Pastels 14.2.1
Save for Web 14.2.1
ScriptingSupport 14.2.1
Shake Reduction 14.2.1
Shear 14.2.1
Skewness 14.2.1 (14.2.1 x001)
Smart Blur 14.2.1
Smudge Stick 14.2.1
Solarize 14.2.1 (14.2.1 x001)
Spatter 14.2.1
Spherize 14.2.1
Sponge 14.2.1
Sprayed Strokes 14.2.1
Stained Glass 14.2.1
Stamp 14.2.1
Standard Deviation 14.2.1 (14.2.1 x001)
STL 14.2.1 (14.2.1 x001)
Sumi-e 14.2.1
Summation 14.2.1 (14.2.1 x001)
Targa 14.2.1
Texturizer 14.2.1
Tiles 14.2.1
Torn Edges 14.2.1
Twirl 14.2.1
Underpainting 14.2.1
Vanishing Point 14.2.1
Variance 14.2.1 (14.2.1 x001)
Variations 14.2.1 (14.2.1 x001)
Viveza 2 2.1.11.216
Water Paper 14.2.1
Watercolor 14.2.1
Wave 14.2.1
Wavefront|OBJ 14.2.1 (14.2.1 x001)
WIA Support 14.2.1 (14.2.1 x001)
Wind 14.2.1
Wireless Bitmap 14.2.1 (14.2.1 x001)
ZigZag 14.2.1
Optional and third party plug-ins:
Analog Efex Pro 1.0.11.216
BackgroundFilter 2.2.11.216
Camera Raw 8.4
Camera Raw Filter 8.4
Color Efex Pro 4 4.3.11.216
Dfine 2 2.2.11.216
FineStructuresFilter 2.2.11.216
HDR Efex Pro 2 2.2.11.216
HotPixelsFilter 2.2.11.216
Merge to HDR Efex Pro 2 2.2.11.216
Nik Collection Selective Tool 2.1.16.216
ShadowsFilter 2.2.11.216
Sharpener Pro 3: (1) RAW Presharpener 3.1.11.216
Sharpener Pro 3: (2) Output Sharpener 3.1.11.216
Silver Efex Pro 2 2.2.11.216
SkinFilter 2.2.11.216
SkyFilter 2.2.11.216
StrongNoiseFilter 2.2.11.216
Plug-ins that failed to load: NONE
Flash:
Adobe Exchange
Kuler
Installed TWAIN devices: NONEThe solution in my case when I posted this was to contact Google who sent me files that disabled the GPU, updating the driver didn't do the trick. The crashes stopped when the GPU was disabled but Nik was painfully slow.
No I have a new machine with a more powerful GPU and everything worked fine for a while then Colour Efex started to crash when I opened it in PS. Google gave me a link to AMD where I got the latest driver and now I think it's working again, I'm not sure because I have not done much work lately.
Bottom line....Nik seems to require a pretty powerful machine both when it comes to RAM and GPU.
Good luck ! -
Photoshop CS6 crashes when using burn tool, crop tool, and dodge tool?
Just recently upgraded from Photoshop CS5.5 64bit to Photoshop CS6 64 bit. Crashes when using burn tool, crop tool, or dodge tool? Thanks for your help!
Turn off OpenGL in the prefs and update your graphics driver before re-enabling it.
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Is you mail app crashing when using the trash can delete??
Is anyone having a problem with mail app. crashing after using the trash can delete. I am no longer using the trash can so I have not had another mail crash. Swipe and delete and edit and delete work ok. Only the trash can delete causes the problem.
Alberta....I first tried the reset, which didn't work, so I had to do a full restore. Which helped has corrected the problem. I just can use the trash can delete.
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Photoshop CC crashes when using 3D.
I have just installed Photoshop CC and anytime I try to create a 3D layer, Photoshop crashes. Below is my system info. Any help would be appreciated to figure out why it is **** this. I have updated to the latest display driver.
Adobe Photoshop Version: 2014.2.2 20141204.r.310 2014/12/04:23:59:59 CL 994532 x64
Operating System: Windows 8.1 64-bit
Version: 6.3
System architecture: AMD CPU Family:15, Model:0, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX
Physical processor count: 4
Processor speed: 1996 MHz
Built-in memory: 7128 MB
Free memory: 4336 MB
Memory available to Photoshop: 6158 MB
Memory used by Photoshop: 70 %
3D Multitone Printing: Disabled.
Windows 2x UI: Disabled.
Highbeam: Enabled.
Image tile size: 1028K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=768, right=1366
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
glgpu[0].GLVersion="3.0"
glgpu[0].GLMemoryMB=1024
glgpu[0].GLName="AMD Radeon(TM) R5 Graphics"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].GLVendorID=4098
glgpu[0].GLDriverVersion="14.501.1003.0"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="AMD Radeon(TM) R5 Graphics"
glgpu[0].GLRendererID=38993
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atium d64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm6 4.dll"
glgpu[0].GLDriverDate="20141120000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.40"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[2147 483647]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[29]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="2.0 AMD-APP (1642.5)"
clgpu[0].CLDeviceVersion="2.0 AMD-APP (1642.5)"
clgpu[0].CLMemoryMB=2047
clgpu[0].CLName="Mullins"
clgpu[0].CLVendor="Advanced Micro Devices, Inc."
clgpu[0].CLVendorID=4098
clgpu[0].CLDriverVersion="1642.5 (VM)"
clgpu[0].CUDASupported=0
clgpu[0].CLBandwidth=8.6358e+009
clgpu[0].CLCompute=70.9194
License Type: Subscription
Serial number: 96040527900111756987
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\
Temporary file path: C:\Users\eric\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 424.5G, 389.0G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2014/08/12-23:42:09 79.557478 79.557478
adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
AdbePM.dll PatchMatch 2014/09/07-21:07:38 79.558079 79.558079
AdobeLinguistic.dll Adobe Linguisitc Library 8.0.0
AdobeOwl.dll Adobe Owl 5.2.4
AdobePDFL.dll PDFL 2014/08/18-15:13:12 79.512424 79.512424
AdobePIP.dll Adobe Product Improvement Program 7.2.1.3399
AdobeXMP.dll Adobe XMP Core 2014/08/20-09:53:02 79.156797 79.156797
AdobeXMPFiles.dll Adobe XMP Files 2014/08/20-09:53:02 79.156797 79.156797
AdobeXMPScript.dll Adobe XMP Script 2014/08/20-09:53:02 79.156797 79.156797
adobe_caps.dll Adobe CAPS 8,0,0,13
AGM.dll AGM 2014/08/12-23:42:09 79.557478 79.557478
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
amtlib.dll AMTLib (64 Bit) 8.0.0.122212002 BuildVersion: 8.0; BuildDate: Wed Jul 30 2014 15:59:34) 1.000000
ARE.dll ARE 2014/08/12-23:42:09 79.557478 79.557478
AXE8SharedExpat.dll AXE8SharedExpat 2013/12/20-21:40:29 79.551013 79.551013
AXEDOMCore.dll AXEDOMCore 2013/12/20-21:40:29 79.551013 79.551013
Bib.dll BIB 2014/08/12-23:42:09 79.557478 79.557478
BIBUtils.dll BIBUtils 2014/08/12-23:42:09 79.557478 79.557478
boost_date_time.dll photoshopdva 8.0.0
boost_signals.dll photoshopdva 8.0.0
boost_system.dll photoshopdva 8.0.0
boost_threads.dll photoshopdva 8.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.2.6.32411 2.2.6.32411
CITThreading.dll Adobe CITThreading 2.2.6.32411 2.2.6.32411
CoolType.dll CoolType 2014/08/12-23:42:09 79.557478 79.557478
dvaaudiodevice.dll photoshopdva 8.0.0
dvacore.dll photoshopdva 8.0.0
dvamarshal.dll photoshopdva 8.0.0
dvamediatypes.dll photoshopdva 8.0.0
dvametadata.dll photoshopdva 8.0.0
dvametadataapi.dll photoshopdva 8.0.0
dvametadataui.dll photoshopdva 8.0.0
dvaplayer.dll photoshopdva 8.0.0
dvatransport.dll photoshopdva 8.0.0
dvaui.dll photoshopdva 8.0.0
dvaunittesting.dll photoshopdva 8.0.0
dynamiclink.dll photoshopdva 8.0.0
ExtendScript.dll ExtendScript 2014/01/21-23:58:55 79.551519 79.551519
icucnv40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
icudt40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
igestep30.dll IGES Reader 9.3.0.113
imslib.dll IMSLib DLL 7.0.0.154
JP2KLib.dll JP2KLib 2014/06/28-00:28:27 79.254012 79.254012
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 7.2.1.3399
mediacoreif.dll photoshopdva 8.0.0
MPS.dll MPS 2014/08/18-23:43:19 79.557676 79.557676
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC 2014 15.2.2
Plugin.dll Adobe Photoshop CC 2014 15.2.2
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 5.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 5.2.0.54
PSArt.dll Adobe Photoshop CC 2014 15.2.2
PSViews.dll Adobe Photoshop CC 2014 15.2.2
SCCore.dll ScCore 2014/01/21-23:58:55 79.551519 79.551519
ScriptUIFlex.dll ScriptUIFlex 2014/01/20-22:42:05 79.550992 79.550992
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 8.0.0.14 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 8.0.0.14
VulcanControl.dll Vulcan Application Control Library 5.0.0.82
VulcanMessage5.dll Vulcan Message Library 5.0.0.82
WRServices.dll WRServices Fri Mar 07 2014 15:33:10 Build 0.20204 0.20204
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 15.2.2 (2014.2.2 x001 x003)
Accented Edges 15.2.2
Adaptive Wide Angle 15.2.2
Angled Strokes 15.2.2
Average 15.2.2 (2014.2.2 x001 x003)
Bas Relief 15.2.2
BMP 15.2.2
Camera Raw 8.7.1
Camera Raw Filter 8.7.1
Chalk & Charcoal 15.2.2
Charcoal 15.2.2
Chrome 15.2.2
Cineon 15.2.2 (2014.2.2 x001 x003)
Clouds 15.2.2 (2014.2.2 x001 x003)
Collada 15.2.2 (2014.2.2 x001 x003)
Color Halftone 15.2.2
Colored Pencil 15.2.2
CompuServe GIF 15.2.2
Conté Crayon 15.2.2
Craquelure 15.2.2
Crop and Straighten Photos 15.2.2 (2014.2.2 x001 x003)
Crop and Straighten Photos Filter 15.2.2
Crosshatch 15.2.2
Crystallize 15.2.2
Cutout 15.2.2
Dark Strokes 15.2.2
De-Interlace 15.2.2
Dicom 15.2.2
Difference Clouds 15.2.2 (2014.2.2 x001 x003)
Diffuse Glow 15.2.2
Displace 15.2.2
Dry Brush 15.2.2
Eazel Acquire 15.2.2 (2014.2.2 x001 x003)
Embed Watermark 4.0
Entropy 15.2.2 (2014.2.2 x001 x003)
Export Color Lookup Tables NO VERSION
Extrude 15.2.2
FastCore Routines 15.2.2 (2014.2.2 x001 x003)
Fibers 15.2.2
Film Grain 15.2.2
Filter Gallery 15.2.2
Flash 3D 15.2.2 (2014.2.2 x001 x003)
Fresco 15.2.2
Glass 15.2.2
Glowing Edges 15.2.2
Google Earth 4 15.2.2 (2014.2.2 x001 x003)
Grain 15.2.2
Graphic Pen 15.2.2
Halftone Pattern 15.2.2
HDRMergeUI 15.2.2
HSB/HSL 15.2.2
IFF Format 15.2.2
IGES 15.2.2 (2014.2.2 x001 x003)
Ink Outlines 15.2.2
JPEG 2000 15.2.2
Kurtosis 15.2.2 (2014.2.2 x001 x003)
Lens Blur 15.2.2
Lens Correction 15.2.2
Lens Flare 15.2.2
Liquify 15.2.2
Matlab Operation 15.2.2 (2014.2.2 x001 x003)
Maximum 15.2.2 (2014.2.2 x001 x003)
Mean 15.2.2 (2014.2.2 x001 x003)
Measurement Core 15.2.2 (2014.2.2 x001 x003)
Median 15.2.2 (2014.2.2 x001 x003)
Mezzotint 15.2.2
Minimum 15.2.2 (2014.2.2 x001 x003)
MMXCore Routines 15.2.2 (2014.2.2 x001 x003)
Mosaic Tiles 15.2.2
Multiprocessor Support 15.2.2 (2014.2.2 x001 x003)
Neon Glow 15.2.2
Note Paper 15.2.2
NTSC Colors 15.2.2 (2014.2.2 x001 x003)
Ocean Ripple 15.2.2
OpenEXR 15.2.2
Paint Daubs 15.2.2
Palette Knife 15.2.2
Patchwork 15.2.2
Paths to Illustrator 15.2.2
PCX 15.2.2 (2014.2.2 x001 x003)
Photocopy 15.2.2
Photoshop 3D Engine 15.2.2 (2014.2.2 x001 x003)
Photoshop Touch 14.0
Picture Package Filter 15.2.2 (2014.2.2 x001 x003)
Pinch 15.2.2
Pixar 15.2.2 (2014.2.2 x001 x003)
Plaster 15.2.2
Plastic Wrap 15.2.2
PLY 15.2.2 (2014.2.2 x001 x003)
PNG 15.2.2
Pointillize 15.2.2
Polar Coordinates 15.2.2
Portable Bit Map 15.2.2 (2014.2.2 x001 x003)
Poster Edges 15.2.2
PRC 15.2.2 (2014.2.2 x001 x003)
Radial Blur 15.2.2
Radiance 15.2.2 (2014.2.2 x001 x003)
Range 15.2.2 (2014.2.2 x001 x003)
Read Watermark 4.0
Render Color Lookup Grid NO VERSION
Reticulation 15.2.2
Ripple 15.2.2
Rough Pastels 15.2.2
Save for Web 15.2.2
ScriptingSupport 15.2.2
Shake Reduction 15.2.2
Shear 15.2.2
Skewness 15.2.2 (2014.2.2 x001 x003)
Smart Blur 15.2.2
Smudge Stick 15.2.2
Solarize 15.2.2 (2014.2.2 x001 x003)
Spatter 15.2.2
Spherize 15.2.2
Sponge 15.2.2
Sprayed Strokes 15.2.2
Stained Glass 15.2.2
Stamp 15.2.2
Standard Deviation 15.2.2 (2014.2.2 x001 x003)
STL 15.2.2 (2014.2.2 x001 x003)
Sumi-e 15.2.2
Summation 15.2.2 (2014.2.2 x001 x003)
Targa 15.2.2
Texturizer 15.2.2
Tiles 15.2.2
Torn Edges 15.2.2
Twirl 15.2.2
U3D 15.2.2 (2014.2.2 x001 x003)
Underpainting 15.2.2
Vanishing Point 15.2.2
Variance 15.2.2 (2014.2.2 x001 x003)
Virtual Reality Modeling Language | VRML 15.2.2 (2014.2.2 x001 x003)
Water Paper 15.2.2
Watercolor 15.2.2
Wave 15.2.2
Wavefront|OBJ 15.2.2 (2014.2.2 x001 x003)
WIA Support 15.2.2 (2014.2.2 x001 x003)
Wind 15.2.2
Wireless Bitmap 15.2.2 (2014.2.2 x001 x003)
ZigZag 15.2.2
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Libraries
Adobe Paper Texture Pro
Adobe Color Themes
Installed TWAIN devices: NONEBelow is the crash information. t was under critical events. Please let me know if this is what you were looking for. I appreciate any help.
Source
Adobe Photoshop CC 2014
Summary
Stopped working
Date
2/1/2015 2:56 AM
Status
Report sent
Description
Faulting Application Path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 15.2.2.310
Application Timestamp: 5480338c
Fault Module Name: Photoshop.exe
Fault Module Version: 15.2.2.310
Fault Module Timestamp: 5480338c
Exception Code: c000001d
Exception Offset: 00000000049de322
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 9d68
Additional Information 2: 9d68476061f678fd8ef20390cb7de535
Additional Information 3: f080
Additional Information 4: f0807f69c687126b937ebbab203bb0dc
Extra information about the problem
Bucket ID: 1fe6d1d4e5765bd348843b981b8ec4d2 (85990875000) -
Photoshop CS5 crashes when using certain function
Hi,
I have just downloaded the trial version of Adobe CS5 and it appears to crash when you use specific tools. Particularly the program crashes when I try to perform a photomerge or view System Info. There is no exact error message except a generic message that says Photoshop CS5 stopped operating correctly by Windows. I have tried both the 64 bit version and 32 bit version and have performed a reinstall with no sucess. I believe I might stand a better chance with a deletion of the registry entry but am not sure what values I should delete upon the next reinstall.
The other issue I have is that Photoshop CS5 seems to detect my 2nd GPU and not my primary GPU which does not allow me access to hardware acceleration along with the display profile for the third monitor. Is there a way to have Photoshop CS5 only access one GPU and not another one (the task is only being executed on the monitors being driven by the one GPU)?
System Info:
OS: Windows 7 Ultimate 64 Bit
CPU: Intel i7 920
RAM: 6GB Triple Channel DDR3
Graphics card (primary): ATi 4870 512MB GDDR5
Graphics card (secondary - driving third monitor): Nvidia 6600GT 128MB
No Anti-virus program or firewall is installed on this PC. No other tasks are operating when I perform the specified tasks above.
Thanks in advance.Sorry to make this thread so hastly, but I resolved the issue. I simply disabled my 2nd video card and it is now operating properly. Not happy about having my 3rd monitor disabled (run all other tasks not linked to Photoshop in there) so hopefully this will eventually be addressed in the future.
Thanks. -
Photoshop CS5 crashes when using scripts
I thought this problem was resolved when I installed a Photoshop CS5 patch but now it's back again.
Why does this F***ing program keep crashing when running scripts? There ought to be a lemon law for software that doesn't work as advertised.
I'm not alone...there are hundreds of complaints about Photoshop crashing. Adobe - are you listening?Interesting to note that when a person comes in here with an attitude, using foul language, they don't get much help. Ray, people likely understand your frustration, but the old "honey/vinegar" adage seems to apply. Most of us "flies" around here are just users like yourself. I don't think I'd have replied either but for the word "thanks" at the bottom of your last post.
Look in your Windows System Event Log for information on the failures. Post the overview information from those failures here and someone may be able to offer some further guidance. Especially interesting will be the "faulting module" names.
Some things to check:
What 3rd party plug-ins do you have installed? Do the problems continue if you remove them?
Have you updated Photoshop to 12.0.3?
Have you updated your video drivers to the latest released by nVidia?
Is Windows up to date? What version of Windows are you running, by the way?
What are your Edit - Preferences - Performance settings?
Something's very likely wrong with your particular computer / software setup, as most folks don't seem to be seeing the problems you are.
-Noel -
App crash when using JAVA callbacks from native threads in solaris
Hi all,
Sorry for putting the thread here. I did use the native methods forum, I wasnt lucky. I Hope more people would look into this forum, which brings me here.
I have a solaris application which crashes when I try to callback the JAVA methods and variables from the native code. The description of the problem is below
Written a native library, the library is multithreaded (i.e) I create a thread using pthread_create() in the native code which performs the operation of calling a JAVA method from the native code. The routine of calling the JAVA method works perfectly elsewhere outside the new thread.
There are two scenarios I've tested it in
1. I created a thread (say X) from the main thread (say Y) and made the y to wait until the X is complete using the pthread_join(). The JAVA callbacks works fine when called from Y but the app crashes if done from X.
2. Did not make the Y to wait until the X is complete, hoping that both will run paralelly and even the the App crashes.
And to be precise the Y is the thread where the native method is called from JAVA.
I have tested for any memory leaks or stack corruption by removing the JAVA callbacks and bulding a executable and using purify, the report doesnot hint any such occurances.
The linker options used for building the shared library is as follows
${GPP} ${INC} -G ${LIB} -mt -g -lCstd -lCrun -lpthread ${OBJS} -o <lib-name>
I wonder if we can create threads in the native code when using JAVA callbacks and even if we can whether it would be appropiate to use the callbacks with in the threads
Looking forward for any help.
Regards,
VamsiGuys... can't any one help me with this problem :(
-
App crash when using JNI callbacks
Hi all,
I have a solaris application which crashes when I try to callback the JNI methods from the native code. The description of the problem is below
Written a native library, the library is multithreaded (i.e) I create a thread using pthread_create() in the native code which performs the operation of calling a JAVA method from the native code. The routine of calling the JAVA method works perfectly from elsewhere.
There are two scenarios I've tested it in
1. I created a thread (say X) from the main thread (say Y) and made the y to wait until the X is complete using the pthread_join(). The JAVA callbacks work fine when called from Y but the app crashes if done from X.
2. Did not make the Y to wait until the X is complete, hoping that both will run paralelly and even the the App crashes.
And to be precise the Y is the thread where the native method is called from JAVA.
I have tested for any memory leaks or stack corruption by removing the JAVA callbacks and bulding a executable and using purify, the report doesnot hint any such occurances.
The linker options used for building the shared library is as follows
${GPP} ${INC} -G ${LIB} -mt -g -lCstd -lCrun -lpthread ${OBJS} -o <lib-name>
I wonder if we can create threads in the native code when using JAVA callbacks and even if we can whether it would be appropiate to use the callbacks with in the threads
Looking forward for any help.
Regards,
VamsiGuys... can't any one help me with this problem :(
-
AIR app crashes when using FULL_SCREEN_INTERACTIVE on nativeWindow
App is running on desktop and packaged as Signed native installer with AIR 14
My app opens and closes native windows and adds externally loaded SWFs to them. I'm activating the windows with a FULL_SCREEN_INTERACTIVE displayState. Without fail, after 5 or 10 windows opened and closed, the app crashes upon opening the next native window.
If I don't use FULL_SCREEN_INTERACTIVE, the app never crashes, I've tested on Mac OS and Windows, same problem.
This code opens the window :
var options:NativeWindowInitOptions = new NativeWindowInitOptions();
options.transparent = false;
options.systemChrome = NativeWindowSystemChrome.STANDARD;
options.type = NativeWindowType.NORMAL;
options.resizable = false;
options.renderMode = NativeWindowRenderMode.DIRECT;
myWindow = new NativeWindow(options);
myWindow.title = "Title";
myWindow.width = 1024;
myWindow.height= 768;
myWindow.stage.align = StageAlign.TOP_LEFT;
myWindow.stage.scaleMode = StageScaleMode.NO_SCALE;
myWindow.stage.displayState = StageDisplayState.FULL_SCREEN_INTERACTIVE;
myWindow.activate();
// add content to window
var loader:Loader = new Loader();
var AD:ApplicationDomain = new ApplicationDomain();
var context:LoaderContext = new LoaderContext( false, AD );
context.allowLoadBytesCodeExecution = true;
// urlloader has loaded a local SWF file
loader.loadBytes( urlloader.data, context );
myWindow.stage.addChild(loader);
This is the crash report from Mac OS :
Process: adl [29243]
Path: /Applications/Adobe Flash Builder 4.7/*/adl
Identifier: adl
Version: ???
Code Type: X86 (Native)
Parent Process: Adobe Flash Builder 4.7 [72735]
Responsible: Adobe Flash Builder 4.7 [72735]
User ID: 501
Date/Time: 2014-08-29 15:53:57.344 -0400
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: 8F57FABC-FE5A-30AB-3E90-2F97052D4975
Sleep/Wake UUID: 577E4E3E-84CF-4446-96E4-0D5FF83DB6B5
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000003f800008
VM Regions Near 0x3f800008:
CG backing stores 0000000017577000-0000000017e41000 [ 9000K] rw-/rw- SM=SHM
-->
__TEXT 0000000040000000-000000004035c000 [ 3440K] r-x/rwx SM=COW /System/Library/Extensions/AppleIntelHDGraphicsGLDriver.bundle/Contents/MacOS/AppleIntelHDGraphicsGLDriver
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.AIR 0x02913e50 0x2800000 + 1130064
1 com.adobe.AIR 0x02945d81 0x2800000 + 1334657
2 com.adobe.AIR 0x029389fe 0x2800000 + 1280510
3 com.adobe.AIR 0x02a0ae85 0x2800000 + 2141829
4 com.adobe.AIR 0x02a037af 0x2800000 + 2111407
5 com.adobe.AIR 0x02a03c2f 0x2800000 + 2112559
6 com.adobe.AIR 0x02a0228d 0x2800000 + 2105997
7 com.adobe.AIR 0x02a01d8d 0x2800000 + 2104717
8 com.adobe.AIR 0x02a08be1 0x2800000 + 2132961
9 com.adobe.AIR 0x02a014e6 0x2800000 + 2102502
10 com.adobe.AIR 0x02e3287f 0x2800000 + 6498431
11 com.adobe.AIR 0x02ce2d17 0x2800000 + 5123351
12 com.apple.Foundation 0x9283727c __NSFireDelayedPerform + 422
13 com.apple.CoreFoundation 0x90195ea6 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22
14 com.apple.CoreFoundation 0x90195863 __CFRunLoopDoTimer + 1395
15 com.apple.CoreFoundation 0x9021006d __CFRunLoopDoTimers + 349
16 com.apple.CoreFoundation 0x9014d353 __CFRunLoopRun + 1779
17 com.apple.CoreFoundation 0x9014c9ea CFRunLoopRunSpecific + 394
18 com.apple.CoreFoundation 0x9014c84b CFRunLoopRunInMode + 123
19 com.apple.HIToolbox 0x9a10eb5d RunCurrentEventLoopInMode + 259
20 com.apple.HIToolbox 0x9a10e777 ReceiveNextEventCommon + 163
21 com.apple.HIToolbox 0x9a10e6bd _BlockUntilNextEventMatchingListInModeWithFilter + 92
22 com.apple.AppKit 0x9848e349 _DPSNextEvent + 1602
23 com.apple.AppKit 0x9848d870 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
24 com.apple.AppKit 0x9848015c -[NSApplication run] + 727
25 com.adobe.AIR 0x0280228c 0x2800000 + 8844
26 com.adobe.AIR 0x02802438 0x2800000 + 9272
27 libobjc.A.dylib 0x96e672af -[NSObject performSelector:withObject:] + 70
28 adl 0x00002d7e RuntimeMain(char const*, int) + 256
29 adl 0x00002e0e main + 34
30 adl 0x000026dd start + 53
Any help would be much appreciated.This is from a tester describing what happens on a Mac:
No the program does not launch properly on the Mac
What happens is this.
I open my applications folder
I open the App Folder and see another folder labeled Program V2.1
I open that folder and see the Program blue icon which click to launch
The folder disappears and the blue Program icon appears in my dock along side other applications looking ready for launching.
This is where the problem starts
If I click on the blue Program icon which is in my dock along side all of my other application icons they all drop off the screen. like the screen resolution changed suddenly or something,
The menu along the top of the screen also moves off the screen . in the same manner
so my desktop which usually has a visible dock at the bottom and a menu bar on the top now doesn't show either of those elements.
I do have a couple of document icons on my desktop , you know text files or what ever they never move
If I now click my mouse anywhere on the screen all of the icons return including the blue Program icon still sitting in by dock, if I click it again same sequence of actions.
I deleted and reinstalled the latest version of Adobe Air and got the same result
I also want to mention
The top menu on the mac tells me what application is active, you know "finder" "Open office" "Firefox" what ever is program is running and active shows there
Program has never show up as being active in the top menu so I'm guessing never fully launched -
Photoshop cs4 crashing when using certain width of a brush
Hi, my 2 year old photoshop cs4 has been always inexplicably crashing the moment I would try to use a 70 pxl brush... I learnt to work aroud it, but just yesterday another similar problem kicked in, when using the short keys to widen or narrow the width of the brush, the moment it hits 30 pxls photoshop crashes too. I can't work like that. I hit option-command-shift to open the program to reset, nothing. I reinstalled the whole cs4 several times, nothing. I downloaded, installed the updates for the program. Nothing. All still the same... Any solutions? Thanks!
OS is
Mac OS X Lion 10.7.5 (11G63)
Photoshop
CS4 11.0.2
I reported the crash over a yer ago regarding the 70 pxl issue but nobody ever came back to me...
thanks -
Photoshop cs5 crash when using the color picker since Yosemite update
Hello,
I have photoshop crashing when I use the color picker outside the canvas, like on the black background. I got this problem since I upgraded my mac with Yosemite. I got this issue on my Imac and my Macbook pro. My version of Photoshop cs3 don't have this problem.
Is there any upgrade soon for photoshop cs5 to solve this issue? It looked online and I am not the only one with this problem.
After paying 800$ for cs3 and 250$ for cs5 upgrade, I don't want to pay again for the cloud version.
Thanks,
Martinadobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4053396
3 com.adobe.Photoshop 0x00000001006bd842 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4068262
4 com.adobe.Photoshop 0x00000001006bdc99 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4069373
5 com.adobe.Photoshop 0x000000010038ba51 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 718261
6 com.adobe.Photoshop 0x0000000100df2ab4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 11626008
7 com.adobe.Photoshop 0x00000001000c4d32 0x100000000 + 806194
8 com.adobe.Photoshop 0x00000001000c4be9 0x100000000 + 805865
9 com.adobe.Photoshop 0x00000001000c4be9 0x100000000 + 805865
10 com.adobe.Photoshop 0x00000001000c4be9 0x100000000 + 805865
11 com.adobe.Photoshop 0x00000001000c4be9 0x100000000 + 805865
12 com.adobe.Photoshop 0x00000001000c4be9 0x100000000 + 805865
13 com.adobe.Photoshop 0x00000001000c4be9 0x100000000 + 805865
14 com.adobe.Photoshop 0x00000001000c9fb9 0x100000000 + 827321
15 com.adobe.Photoshop 0x0000000100cdf3f8 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 10497884
16 com.adobe.Photoshop 0x0000000100cdb13e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 10480802
17 com.adobe.Photoshop 0x00000001000677e1 0x100000000 + 423905
18 com.adobe.Photoshop 0x00000001006b099a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4015358
19 com.adobe.Photoshop 0x00000001000679e4 0x100000000 + 424420
20 com.adobe.Photoshop 0x0000000100065f1b 0x100000000 + 417563
21 com.adobe.Photoshop 0x00000001012dba1e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16774530
22 com.adobe.Photoshop 0x00000001012d4411 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16744309
23 com.apple.AppKit 0x00007fff8fed2f4f -[NSWindow _reallySendEvent:] + 12827
24 com.apple.AppKit 0x00007fff8f95d50c -[NSWindow sendEvent:] + 368
25 com.adobe.owl 0x0000000103687f55 OWLRemoveObjCExceptionCallback + 617
26 com.adobe.owl 0x0000000103689fa4 OWLRemoveObjCExceptionCallback + 8888
27 com.apple.AppKit 0x00007fff8f90f096 -[NSApplication sendEvent:] + 2238
28 com.adobe.Photoshop 0x00000001012e242e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16801682
29 com.adobe.Photoshop 0x00000001012e1be1 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16799557
30 com.apple.AppKit 0x00007fff8f79be98 -[NSApplication run] + 711
31 com.adobe.Photoshop 0x00000001012e04a4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16793608
32 com.adobe.Photoshop 0x00000001012e0f01 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16796261
33 com.adobe.Photoshop 0x00000001000682e6 0x100000000 + 426726
34 com.adobe.Photoshop 0x00000001002371f1 0x100000000 + 2322929
35 com.adobe.Photoshop 0x0000000100237281 0x100000000 + 2323073
36 com.adobe.Photoshop 0x00000001000022f4 0x100000000 + 8948
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8cbb622e kevent64 + 10
1 libdispatch.dylib 0x00007fff8af53a6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8cbb5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f5564a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8cbb5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f5564a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8cbb5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f5564a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8cbb5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f5564a1 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8cbb5132 __psynch_cvwait + 10
1 com.adobe.amt.services 0x000000010a9e3c53 AMTConditionLock::LockWhenCondition(int) + 37
2 com.adobe.amt.services 0x000000010a9dccce _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 92
3 com.adobe.amt.services 0x000000010a9e3cbe AMTThread::Worker(void*) + 28
4 libsystem_pthread.dylib 0x00007fff8f5582fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8f558279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8f5564b1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8cbb5946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f5564a1 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8cbb0582 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x00007fff961bc658 MPWaitOnSemaphore + 87
2 MultiProcessor Support 0x0000000110666b93 ThreadFunction(void*) + 69
3 com.apple.CoreServices.CarbonCore 0x00007fff961bc904 PrivateMPEntryPoint + 58
4 libsystem_pthread.dylib 0x00007fff8f5582fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8f558279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8f5564b1 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8cbb0582 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x00007fff961bc658 MPWaitOnSemaphore + 87
2 MultiProcessor Support 0x0000000110666b93 ThreadFunction(void*) + 69
3 com.apple.CoreServices.CarbonCore 0x00007fff961bc904 PrivateMPEntryPoint + 58
4 libsystem_pthread.dylib 0x00007fff8f5582fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8f558279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8f5564b1 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8cbb0582 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x00007fff961bc658 MPWaitOnSemaphore + 87
2 MultiProcessor Support 0x0000000110666b93 ThreadFunction(void*) + 69
3 com.apple.CoreServices.CarbonCore 0x00007fff961bc904 PrivateMPEntryPoint + 58
4 libsystem_pthread.dylib 0x00007fff8f5582fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8f558279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8f5564b1 thread_start + 13 -
IOS5 issue - E-mail app crashes when sending reply. What to do?
It all worked fince since upgrade. Today I tried to reply to an E-mail. When I clicked send button, the whole app crashed back to the home screen. It was still running in the back though. I tried a few more times - after reset - no luck. Help.
turn on your airport mode, then go back to mail app, nav through the mail.
if you don't crash from there, that means it's not your iPhone.
go to your mail browser from computer, and accept invites, delet bounced mail..something like that. then go to your mail app from your iPhone..
I had to accept meeting invites several of them and that take care that.
Good luck to you all!
Message was edited by: papee
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