Photoshop ask for registration every time I launch and won't except user name and password even when signed in

I have tried for two weeks with adobe chat and have got nowhere. Every time I try to launch photoshop it asks to register the software, I pay monthly via CC but every time I enter my details it thanks me and says "enjoy the software" tries to launch and then starts the process again. I have disabled firewall but it still will not launch.
Anyone had similar problems?
Regards
Ian

You don't mention the OS you have, if it's windows right click on the shortcut and select "Run as Administrator" you should get the message again and then it should go away

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