Photoshop can't download

i just purchased lightroom photoshop with the offer of 9.99 monthly plan, and i downloaded lightroom and is up to date , but photoshop says its up to date but i dont have it on my comp and cant download it ?

Guess I am as confused as you.  THis is what I get.  You have downloaded and installed LR.  You have not downloaded PS, but computer says it is up to date?
Did you download a CC trial?  If so uninstall it and run Adobe CC Cleaner, then download.

Similar Messages

  • I pick up a virus sent laptop in to remove the virus now unable to open Photoshop can I download it again using the ID code

    Pick up a virus on laptop, Sent it in to be removed, now unable to access Photoshop. Can I download it again using the ID code.

    Try this link and validate with your 24 digit serial number - click here for PSE downloads

  • What photoshop can I download on to a mac 10.5.8?

    My mac book is not a pro but I want to download photoshop in a free trial - is there one compatible?
    Thank you!

    Hi,
    According to this page, photoshop cs5 is the latest version compatible with mac os x 10.5.8, but only if you have an intel processor.
    http://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-photoshop.html
    Is your system an powerpc or intel?

  • How do I get around "Photoshop can not download this (camera raw file)"?

    I have Nikon D300, D700 and D800.  Windows8, CS6, Camera Raw Plug-in V7.0.0.308.  It was working after i installed CS6 on this system, then it stopped working.

    Update your camera raw plugin to the latest version that CS6 supports.

  • Is there a limit to the amount of times photoshop cs6 can be downloaded onto a pc? I have to get a new pc and re download., Is there a limit to the amount of times photoshop cs6 can be downloaded onto a pc? I have to get a new pc and re download.

    II'm wondering if there is a limit to the amount of times photoshop can be downloaded onto a pc? My old pc has died and I need a new one so also need to re download photoshop. Somewhere I heard it was 3 times but I cannot find any information

    You have two activations, but otherwise you can download and install unlimited until you are getting all old and wrinkly.If you burnt your activations because you didn't/ couldn't deactivate, contact support.
    Download CS6 products
    Mylenium

  • With subscription can i download to second laptop?

    With my monthly CC subscription of Lightroom and Photoshop, can I download to second laptop?

    Sure, you can  install and activate the products on two computers as long as they are not running at same time
    You can download the products from below link
    Explore Adobe desktop apps | Adobe Creative Cloud

  • Can't Download Photos to Adobe Photoshop Elements after iPhone Upgrade

    Howdy, I have been using Adobe Photoshop Elements 4.0 with my iPhone ever since I bought my iPhone 3G when they came out and have never had any trouble. Whenever I synced my phone and there were new photos on it, Photoshop Elements would start it's photo downloader program and let me download the pics from my phone and put them in the organizer. Then it would let me delete them.
    But this weekend I took a bunch of photos and now Photoshop Elements startes up during the sync as usual, but before it lets me download any pictures I get a message from Photoshop Elements saying "Downloader needs to close" (or something like that) and I never get the chance to download the pictures. The only way I have to get the pictures off my phone right now is to mail them as attachments.
    A few days ago I upgraded to the 2.2 iPhone software and I was wondering if this might be the source of the problem. Has anyone else heard of any problems like this?

    I'm having the same problem with Elements 6.0. The downloader starts up and I can see the first few pictures in the downloader before the error message comes up and the downloader must shut down. The only way to get pictures off the phone is through Win Explorer. But, when you try to remove the pics off the phone (i.e. move or delete) the phone reboots. The only way to remove the pics is one at a time on the phone itself.
    It is extremely frustrating that Apple has created a decent way to sync music and video, but no iTunes way to handle pictures. Honestly I amazed that Apple has worked so hard to be the standard for music, etc. that they just leave it to the consumer to figure out the picture stuff. Come on Apple.

  • I can't download Photoshop CC even though I deleted it. It still says Up To Date under Apps in CC.

    When I tried to use Photoshop CC it said there were missing files and it needed to be reinstalled. It still says it's "UP to Date" when I sign into Ceative Cloud. When I deleted Photoshop CC it also deleted Photoshop CS6 and Photoshop Elements 11. When I try to download Photoshop CC to reisntall it, it just brings me to the Creative Cloud Apps page where it shows me that Photoshop CC, Photoshop CS6 and Photoshop Elements 11 are all "Up to Date". I can't find the downloads for Photoshop CS6 and Elements 11 and I can't download Photoshop CC because it believes it's still on my computer. How can I get back my software that I bought (Photoshop CS6 and Elements 11) and I've been paying for the Photography Pack in CC since October but I've always had this problem with using it so I just used CS6 instead. But now they're all gone and I have nothing to work with. Please Help, I'm desperate!!!
    John D.

    Run the CC cleaner, then you should be able to reinstall CC.  This might help with CS6, but it should be uninstalled first, so check you OS for removal of CS 6 and see if it's still listed as a program that can be removed.  If not you might just want to select to remove CC with the CC cleaner.  I don't know anything about Elements.

  • How many times can the photoshop code be used?  Like can I download it on one computer then later download it on a different computer?

    Basically the title explains my question.  How many times can the photos hop code be used?  Like can I download it on one computer then later download it on a different computer?

    You're allowed two installations/registrations. Anything above that requires deregistration on one of those computers.
    Take note that if this is Photoshop CC, it's as easy as signing out on a system; there aren't any serial numbers involved as it's all tied to your Adobe ID.

  • I am trying to download photoshop presets from online but can't seem to figure out how to open them in photoshop. They download sucessfuly and then goes to my download folder on my computer, from there I double click on the file and photoshop opens and th

    I am trying to download photoshop presets from online but can't seem to figure out how to open them in photoshop. They download sucessfuly and then goes to my download folder on my computer, from there I double click on the file and photoshop opens and then nothing happens, any ideas? I am using a PC

    This video is a great step by step tutorial.
    Photoshop: How to Download & Install New Brushes & other Presets - YouTube
    Gene

  • How many times can i download photoshop or lightroom?

    hi how many times can I download photoshop or lightroom? I bought and downloaded them onto my lap top but want to put it onto a pc can I do that? or is it a one time down load only

    You have 2 activations, so yes, you can use it on both systems.
    Mylenium

  • I am about to download adobe photoshop elements to my laptop, my laptop may not last much longer, if it breaks can i download on a new laptop?

    My laptop may not last much longer, i just bought adobe photoshop elements and wanted to use it, if I download on this laptop and it breaks, can i download to new computer or do i need to rebuy it?

    Yes, you can download it to another machine if you need to and should never have to purchase the same version more than once.  Your license allows you to have it installed and activated on two machines.  If you get a new machine before the first one breaks you can deactivate it on the old one just to have the extra activation still available.

  • Can you download a 32 bit installer for photoshop elements 12 to install on a 64 bit system (windows 7)

    can you download a 32 bit installer for Photoshop elements 12 to install on a 64 bit system (windows 7). Thanks in advance

    yes, if you follow all 7 steps you can directly download a trial here:  Adobe Photoshop Elements 12 Direct Download Links, Premiere too | ProDesignTools
    and activate with your serial number.
    if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies. 
    the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). 
    failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

  • How can I get the updates for Photoshop CS5 to download to my new Macbook Pro where I have already installed CS5 from my original disk? I have tried many times over 2 days. I was able to successfully download the current version of Adobe DNG converter.

    How can I get updates for Photoshop CS5 to download to my new Mac book pro where CS5 is already installed from my original disk? I have tried many times over 2 days. I get the same error messages re downloading error. I successfully downloaded the current version of Adobe DNG Converter & it installed perfectly. Help please!

    The Adobe auto updater is highly unreliable.
    You need to look for and download the update yourself and then manually apply it as per the detailed instructions on the download page:
    Adobe - Photoshop : For Macintosh
    ~~~~~~~~~~~~~~~~~~~~~~
    Please note that the Adobe Camera Raw plug-in must be updated separately, after you have updated Photoshop:
    Adobe - Adobe Camera Raw and DNG Converter : For Macintosh

  • How can I download the trial version of Photoshop Elements on Windows Vista?

    I am eager to try out the trial version of Photoshop Elements 7.0-however I can’t download it!  I get to 99% downloaded and then get a fatal error telling me that there are integrity check problems.  I am using Windows Vista.  I have also tried removing and downloading it again but this hasn’t worked.  Does anyone know what I should do?

    Hi,
    I believe your issue must be resolved by now, else you can try it again and see if it working fine now or not.
    Also, this link might be of some help to you: http://kb2.adobe.com/cps/400/kb400530.html
    Regards,
    Ankush

Maybe you are looking for