Photoshop can't print to Canon Pro9000 Mark II - ICC profile issue

I'm using Photoshop CS with OS 10.6.2. I have the latest Canon driver, 10.30.3.0, and the latest ICC profile set for Canon from the Apple driver site. As I begin the print dialogue everything seems fine. Photoshop is controlling color management, and I select the Canon paper/quality ICC profile. After I click print, it sends the print job and I get the following error: Could not print "test.jpg" because the ICC profile is no longer installed.
I can load the same image into Photoshop Elements 6 and everything works fine, except I have the familiar Canon magenta cast syndrome I still need to work through.
Any ideas on the "no longer installed" error?
Thanks!

The Canon ICC profiles for the respective paper stocks are stored in /Libary/Printers/Canon/BJPrinter/Resources/ICCProfiles. You should have one labelled "Pro9000IIseries.canonicc". I wonder if this profile may have been damaged with the recent 10.30.3 update, assuming that you had the previous driver installed.
FYI - I found that running the update via Software Update did not correctly update the installed Canon drivers. Even deleting the queue and re-adding still showed the previous 10.26 driver. I found that I had to download the v2.3 Canon update and run it manually. Only then did the installed queues show the v10.30 update. Maybe you need to try the same?
One way you could check if the profile is okay outside of PS is to print the image from Preview and via the Canon menus, set Color Matching to ColorSync and then select the profile you selected in PS. If you get a similar error then you know that it is a driver issue rather than being related to the application.
Note that regarding PSE6, Adobe previously acknowledged that there was an issue with double color management, ie both PSE6 and the printer was controlling the color output. Adobe's suggestion at the time was to disable color management in PSE6 and let the printer manage the color.

Similar Messages

  • Canon Pro9000 Mark II prints dark color tones muddy on gloss paper

    Boss accidentally bought gloss print paper, but I figured that might work out for our art renderings. However the ink bleeds... strangely, only on dark color tones. Image is below. It's a Canon Pro9000 Mark II.  It seems to be dark tones that bleed only. The light gray is perfect, and even a well-saturated yellow-orange looks decent. It doesn't appear to be the saturation or amount of ink that is the problem, but the darkness of the color. Is it the printer, the paper, or the ink? Is there a solution?    

    It really doesn't matter if you don't have the proper profile for the paper.  Do you?  If not you really can't use that paper at all.  You might try to see if another profile will work but that is mostly fool's play.  The correct profile is mandatory. Most good paper suppliers provide the correct ICC profiles for their paper.  Canon, Red River, Moab, Artic, etc.

  • Elements 11 - when I try to print a photo, I get this message "photoshop can not print this document"

    What do I need to do when I get this message? "Photoshop can not print this document"

    Those pixel dimemsions have aspect ratios that are not the same as a 5 x7 print:
    1360 x 1360 = 1.0
    790 x 640 = 1.23
    2048 x 1366 = 1.5
    An 7 x 5 image = 1.4.
    So you'll need to crop the images to 5 x 7 before printing.  The first two images are a little light in the pixels to produce a high resolution 5 x 7 print. 
    Happy Holidays

  • Photoshop can not print the maximum amount of data that can be spooled to a PostScript printer is 2G

    Hi all,
    This is the first time I've worked with the .psb (large format) size and I have gone to print a PDF of the file and I get the message:
    "photoshop can not print this document because the document is too large. The maximum amount of data that can been spooled to a PostScript printer is 2GB".
    The file itself is a 2700x1570mm 300dpi flatten .psb image that is 500mb in size.
    Not sure how I can get around this, where abouts do I see the image size information that is being spooled?
    Any help would be great

    There's no easy way to see the size of the image that's being spooled, but 2G limit is uncompressed, 4 bytes per pixel (either RGBX where X is a padding byte, or CMYK, depending on the image / printer), times about 1.6 because the image data is sent in ASCII85 format rather than binary.
    With your image at over 100 inches at 300 dpi, you're also perilously close to the 32k limit on the pixels in any one dimension (31,900 by my calculations) that PostScript can handle.
    The limits are 32767 pixels in either dimension, and 2GB of data total. The data that's sent at 4 bytes per pixel, and converted to ASCII85 so that it'll make it across any connection. ASCII85 gives about a 1.6 expansion factor, if I remember correctly.
    Do you really need a 10 foot image printed at 300 dpi? If not, changing down to 200 dpi will probably let this image print.

  • I'm getting a lot of 'Photoshop can not print this document' errors

    Has anyone experienced / solved this problem? the error just reads 'Photoshop can not print this document.' with no further information. Flattening the document resolves the problem, but I would like to think that there is a better solution.
    Thanks

    BOILERPLATE TEXT:
    If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, such as total installed RAM, scratch file HDs, video card specs, what troubleshooting steps you have taken so far, what error message(s) you receive, what type and size of files you're working with; if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
    http://forums.adobe.com/thread/419981?tstart=0
    Thanks!

  • Elements 12, Epson Artisan 1430, "Photoshop can not print this document"

    I recently upgraded to Elements 12 and also got a new printer, Epson Artisan 1430. I got some great prints and then one day, it stopped working. Elements error. No error number just a message, "Photoshop can not print this document" I tried restarting the program, the printer, and the computer. No luck. Tried different graphic files; no luck. The printer works with all other programs beautifully. I cannot find help anywhere on Adobe forum. Running Windows 7

    John, I deleted the printer and deleted those folders and reinstalled the printer using the printer menu. When I tried the apple software update it said my software was up to date and didn't offer an option to get updated print drivers. I tried printing again and the same thing happened.
    Syd,
    I am trying to print from the Macbook to the Artisan entirely over a wireless network. The Macbook has not been plugged directly into the printer or to the router at any point in this. I did try what you suggested, resetting the printing system, and as earlier it did not offer any software updates when I looked for one. I tried printing again and the same result.
    I dug around some more directories and found some more files with the epson name in there and deleted those and then attempted to reinstall using the printer setup page, and then again tried a software update and again it didn't find any new drivers, and of course the same printing error occurred again.
    It sure appears that the MacOS is holding onto drivers somewhere that I cannot discover because when I reinstall the printer it takes it all of 3-4 seconds to install, and when I try to do the software update it is not finding any new drivers anywhere.
    Syd, I agree that there seems to be something specifically corrupted about the printer driver itself, however, but is there another way to remove drivers?
    Should I try uninstalling everything and attempting a USB installation to see if prints that way?

  • My macbook pro was repaired and since then i can't get nor photoshop or bridge to initialize. a window appears that says it has  initializing problems due to an icc profile issue.

    my macbook pro was repaired and since then i can't get nor photoshop cs5 or bridge cs5 to initialize. a window appears that says it has initializing problems due to an icc profile issue.
    there appear two error messages. the first one says that there has been a problem sincronizing because of a programme error. the second one appears after you clicked ok on the first window and says that photoshop couldn't be initialized because the icc profile is invalid.
    does anyone know if i have to delete any system or photoshop preference? the illustrator is also having troubles. thanks

    thanks! what finnally worked better was renaming the «settings» folder in te «color folder» in the library with ~before the name. now indesign is asking me for thw icc profiles but still works, so i asume i can reinstall color settings only for indesign and go on.

  • Photoshop Elements Plug-in for Canon 5D Mark III

    I just got a new Canon 5D Mark III camera.  I can not open RAW files in Photoshop Elements 7.  I previously had a nikon D200 and was able to read RAW files after I downloaded plugin.  What plugin do I need to download for the Canon.  Can't seem to find one.

    Update to PSE12 or use Canon DPP that came with your camera disk. Alternatively, download and install the free Adobe DNG converter to convert your raw files to the Adobe universal Raw format and the files will open in all versions of PSE (keep your originals as backups and for use in the camera manufactures software)
    Windows download (.exe file) click here DNG Converter 8.2
    Mac download (.dmg file) click here DNG Converter 8.2
    You can convert a whole folder of raw images in one click. See this quick video tutorial:
    You Tube click here for DNG Converter tutorial

  • Can't print to Canon LBP7200Cdn after Lion upgrade

    Since upgrading to Lion, I can't register (and therefore can't use) my office printer, a Canon LBP7200Cdn.
    I tried for weeks to get it to work with the interim driver Canon released with Lion, then gave up and waited for the full driver. Then that didn't work either.
    Installation of the driver appears to work fine, but once the printer is registered, printing from any program gives me the error message "/Library/Printers/Canon/CUPSCAPT/Bins/capdftopdl failed".
    The problem is the same whether connecting via USB or IP.
    I had the same problem when I updated to Snow Leopard 10.6.7, but installing Canon's new driver fixed it. Now nothing works and I haven't been able to print since the summer. No other Mac users are having this problem (but I'm the only one running Lion). Would welcome help from anyone.
    Here's the System Profiler info on the printer:
    10.0.0.6:
      Status:          Idle
      Print Server:          Local
      Driver Version:          3.40
      Default:          Yes
      Shared:          No
      URI:          cnbma://localhost:59687
      PPD:          Canon LBP7200C CAPT (UK)
      PPD File Version:          3.40
      PostScript Version:          (3010.000) 550
    (3010.000) 651
      CUPS Version:          1.5.0 (cups-297.2)
      Fax support:          No
      Scanning support:          No
      Printer Commands:          none
      CUPS filters:
    capdftopdl:
      Path:          /Library/Printers/Canon/CUPSCAPT/Bins/capdftopdl
      Printer utility:          /Library/Printers/Canon/CUPSCAPT/StatusMonitor/StatusMonitor.app
      Printer utility version:          3.40
      PDEs:
    FinishingPDE.plugin:
      Sandbox compliant:          No

    I'm having the same issue.  I've re-installed the Canon software after deleting all of the folders & files that they talk about in the user manual.
    Same issue.  /Library/Printers/Canon/CUPSCMFP/Bins/capdftopdl failed
    I've sent a note to Canon and here's their first reply.
    Thank you for contacting Canon technical support.  We value you as a Canon customer and appreciate the opportunity to assist you.  We regret that you are experiencing difficulty printing to your imageCLASS MF3010.
    We will gladly provide assistance.  Unfortunately, it is not clear what is causing this.  We will gladly help troubleshoot to isolate the cause:
    1.  Is the printer connected directly to the computer or through a print server, USB hub or other external device?
    Directly to the computer with USB
    2.  Can you make copies without using your computer?  This will verify if the printer is working.
    Don't know waiting for my folks to try this.
    3.  Are you installing drivers from the CD disk or downloading them from the Canon website here:
    Downloaded from the website.  No Mac sofware on the CD supplied with the printer.
    http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/imageclass _series/imageclass_mf3010#DriversAndSoftware
    With this information, we will be able to better assist you.
    We look forward to your reply with the information we have requested regarding your imageCLASS MF3010.
    Thank you for choosing Canon.
    Sincerely,
    David
    Technical Support Representative
    Special Note: Certain issues are very difficult to resolve via email.  If you would prefer to speak to a technician for additional assistance, you may call our special toll-free number for email customers with unresolved issues by dialing 1-866-261-9362, Monday - Friday 8:00 a.m. to 8:00 p.m. ET (excluding holidays).  If you prefer to continue to communicate via email, reply to this message and we will respond as quickly as possible.

  • Can't print to Canon iR C4080

    I'm running 10.6.4. I am trying to add the Canon iR C4080 that is at my office so I can print to it from my MacBook Pro. I downloaded the latest driver from Canon's website and successfully installed it. I added the printer via System Preferences using LPD and the printer's IP address and selected the printer from the driver list. The printer utility says the printer is ready. Yet when I try to print to it, the document appears in the queue for a second or two, and then disappears. It does not print. What can I do to fix it? I have no trouble printing to the networked hp LaserJet 4000, but the iR is the only color printer in the office. Can anyone help me out?

    Hello Peter. There are three possible causes I can think of that could stop the job from printing.
    1. The iR C4080 only supports the UFR2 printer language and you are using the Postscript driver or PPD.
    2. The iR C4080 does support Postscript but the device has Department ID management enabled.
    3. The iR C4080 is using the optional imagePASS-H1 (Fiery) instead of the internal Canon printer board.
    With regards to all three above the easiest way to check the configuration of the iR C4080 is to open your Internet browser and enter the IP address of the copier for the URL. This will connect to the internal web page of the iR C4080. If you see an imageRUNNER logo in the top left corner of the displayed page and a row of buttons underneath, such as Device Information, Mailbox and Additional Functions, then the machine is using the internal Canon board. If however you see an image of a small white box then your copier is using the imagePASS-H1. Now for this print controller you can usually download the Mac and Windows drivers from the device itself (you would see a Download tab if you have this controller fitted). However the Mac driver included with the device is not compatible with 10.6 so you will need to check the Canon web site again for an updated driver.
    If the iR C4080 is using the internal Canon print controller then we need to check that it has Postscript (or alternatively you can download the UFR2 driver from the Canon web site). With the web page displayed you can click on Additional Functions and then Custom Settings (you may get prompted for a ID and password at this point). With the Custom Settings view displayed, on the right hand pane under the heading of Printer Settings will be the print options the device supports. If you see PS then this confirms you can use the Postscript driver. If you only see UFRII, and possibly PCL, then you cannot use the Postscript driver or Canon PPDs. So check the Canon web site again for the UFR2 v2.x driver for 10.6.
    If the copier does have Postscript support but is using Dept ID management, then you can only use the Canon PS driver. The Canon PPDs don't support this facility. You can check via the internal web page if Dept ID is being used under the Custom Settings view. Another way to check is simply walk up to the copier. If you need to enter an ID and password to make a copy then it most likely has Dept ID enabled (or some other third party access control system). If it is Dept ID, then with the PS driver you need to select to print and change the menu in the Print dialog to Special Features. Here you will see an image of the copier. Press the Printer Info button under this image. This will make another window appear that will show if Job Accounting (aka Dept ID) is enabled. If it is enabled, then when you okay this window and the view returns to the Special Features tab you should see the Job Accounting checkbox and it will be enabled. Next to it will be the Settings button. Press this to open the section where you can enter the ID and password. You can also enable a setting that will make a confirmation window appear every time you print, in case there is different IDs you need to use.
    Well I believe I have given you enough to get this working on your MBP. Please reply if you need more assistance.
    Pahu

  • Can't print to Canon IPF610 after upgrading to Mavericks. HELP!!

    Since updateing to the OS 10.9 Mavericks, I am no longer able to print to my Canon IPF610 Large Format Printer. I tried upgrading the driver at the Canon website for the OS 10.9 but it's still not working.

    I already know about this and this solved my problem 2 years ago when I hooked up the printer for the first time. Now after installing the Mavericks update, it keeps saying the printer isn't connected. I tried using a different ethernet cable, unplugging and plugging printer back in and still the same problem. I can still print to it from my old Apple G5 tower using 10.5.8 and was even able to print with no problems on my Intel iMac using the 10.8.  I installed the updated driver for 10.9 on Canon's website and still get the same problem.

  • Can't print to Canon's Card Printer using Airport Express

    Airport can see and select my Canon CP200 printer in the admin utility, but I can't print.
    Also have a Canon i900 InkJet printer that prints no problem.
    Is there any known compatablity problems printing to these types Card Printers?
    Does anyone have any solutions to offer?
    PS I have my airport express wireless features all turned off.

    Contacted Canon on this and they responded that the Card Printers can not be used on a network.
    They didn't specify why.

  • How can i open CR2 canon 7d mark II

    what to do?
    i cant open the new Canon 7d Mark II CR2 file ???

    Currently it's not supported by ACR.  You'll have to use the Canon DPP software provided with your camera and convert it to something LR/PS can read, such as a TIFF.  It may export to DNG, I'm not sure.  If not keep an eye out for an update to Adobe's DNG Converter, that will probably be updated to accept the RAW files before ACR/PS/LR will.

  • Can"t Print on Canon 4880 from Ipad air

    I have a Canon 4880 DW Model # NWQ15793 All in One printer and I can not print from from Ipad Air.  I'm told that App store has no downloads that will allow me to print on that particular printer.  Is there an App anywhere trhat i can download which will allow me to use this printer or do I have to go out and bu a printer that supports AirPrint?

    You would be better off with an Airprint printer, but check to see if Canon has an app or you can print through your computer using an application like Print Central or Printopia.

  • Can't Print to Canon MF8350

    After I upgraded to Lion I can't print to my Canon MF8350.  The error I am getting is Printer is Not Responding, check to make sure the printer is on.  I have uninstalled and reinstalled the drivers, deleted and added the printer, but nothing is working.  I am able to print using a USB connection, which will work for a little bit, but I really need wireless printing.  I did download the new drivers listed on Canon's website, but that didn't work either.
    Would it be wise to delete /Library/Printers/Canon - looking at the folder doesn't seem like this is going to help me, since they contain bubble jet printer, fax and scan drivers for various Canon equipment, just nothing for my specific MFP printer.

    The MF8350 has only built-in ethernet, which I run through an Airport hub on my wireless network without any problem - in Snow Leopard.
    With Lion using the latest drivers from July 2011, I have had nothing but problems that appear to be related to the driver no longer recognizing the default paper type for the setting.  There are numerous paper types available.  You can set the printer to one type in the settings (such as Heavy 1) but with almost each print from the comptuer, I will ger an eoor "No Paper" on the printer itself because it does not match the paper types.  I was told by Canon support that I have to go into the print settings every time I print and go to Paper Source, manually select the top Paper Source button then select the mathcing paper.  The Canon tech guy mumbled something derogatory about Macs and said final drives are due in October. He called the current drivers Betas as to excuse it's lameness.  At least I can print sort of reliably again.  I do get crashed when trying to print, directly linked to the Canon driver.

Maybe you are looking for